My review is based on two months of treatment with constant visits to this facility; therefore, I am not basing this review on a sole incident but on a series of them.This place is absolutely amazing... Read More
My review is based on two months of treatment with constant visits to this facility; therefore, I am not basing this review on a sole incident but on a series of them.This place is absolutely amazing and here is why: My Mia (English Bulldog on my default picture), was saved by doctors and staff at Newport Beach after a horrific accident with a truck during Thanksgiving. After the tragedy, we took Mia to a hospital in St. Monica where she had her first surgery to repair her left femur that was broken into numerous pieces. Mia's injuries were so severe that we took her to Newport Beach Vet in order to treat her for the rest of her injuries and subsequent surgeries; that was the best thing we could have ever done. Treatment:-Dr. Cohen is one of the best veterinarians the world has ever seen, not only does he give your pet the best care but he explains the process to great detail that you feel you were present when the care was given. Also, feel free to ask any questions as he answers all of them. You don't feel rushed when you are talking to him and he is far from being the "cold doctor" you encounter in the medical field, he is very personable and you know he loves what he does. Mia got a really bad infection after the first surgery at the other hospital because the place failed to sterilize appropriately, and Dr. Cohen treated Mia for the infection and other issues that resulted from the accident. There is a possibility that Mia would have lost her leg if the infection was not treated :(-Dr. Fitch is one of the country's top orthopedic surgeons, it is also, thanks to his magical hands that Mia is walking again. He, like doctor Cohen, knows what he is doing and performed two surgeries for Mia. He aligned her pelvis and fixed the femur that was incorrectly treated at the first hospital. After every surgery he called and told us all about them :) Nothing better than a follow up call to ease your mind and heart.-Debra Cohen, well to sum it up, she is an angel. Her healing hands helped with the physical therapy, the road rash, the exams, etc. She is such a loving person that I felt so comfortable leaving Mia with her from the moment I saw her. There is nothing better than knowing that our little family members get love at the "hospital" (it's more like a five star hotel for pets). Mia loves her so much that she goes crazy when she sees her. Debra would send us updates on Mia via text and seeing her messages always lit up our days.Staff:You are welcomed with water, wine or other beverage. The girls at the front desk called us on a weekly basis to tell us how Mia was doing and since we live in Woodland Hills they would accommodate our visiting hours every time. There were instances were we would over welcome our stay and they were closed, but the girls never rushed us even though they needed to go home. Like the rest of the family at Newport Vet, the girls at the front love Mia and gave her lots of affection.The girls in the back, are also very loving and Maria was so nice to my Mia that I will be eternally grateful. Facility:The place is very clean and they have a beautiful salt water fish tank that compliments the black and white tile. Parking has never been an issue even on their busy Saturdays. You can park in the back or there is plenty of space outside on PCH. Now, over two months later, my Mia is back home and happier than ever, but I must say Newport is her second home and we will be eternally grateful. Read Less