Northridge Animal Medical Center

Dr Marco thank you for taking care of che. Dr Marco and his staff did everything they could for che. Che has to go to VCA, but Dr. Marco made sure to check in on him (even after hours). Dr Marco I can't thank you enough. Read Less

Dr. Marco and the young guy with the trimmed beard I'm sorry I don't remember his name have always been amazing and great! Along with the front desk staff. But I recently brought my pup in for an gland expression and a different newer doctor was there this time. It's been 3 days and he is having random pains and yelping now and he hasn't done that before after this procedure. I'm not sure who this guy is but be very careful going in there. If it's not Dr. Marco or the younger guy with light brown hair, trimmed beard don't trust them to do any work on your dog. I'm afraid to even bring him back now in fear that the same doctor who messed my little guy up, is going to attempt to fix him because I can't trust him. They've always done a great job and last time I brought him in I could hear him yelping and crying in the back room. Which he has never done before getting that procedure done there. I don't like this new guy. He needs to treat the animals with more care. Read Less

Doctor Marco, Robert and the whole staff are dedicated to making sure your fur baby has the best care possible. They are very caring and supportive which was very appreciated when we had to help our five year old kitty to the Rainbow Bridge this past Friday. I highly recommend Northridge Animal Medical to anyone. Read Less

We referred to NAMC by our new groomer, The Petsmith (who is wonderful as well)! They were able to accommodate us two hours after our groomer called them. Our dog has massive tumors on her breasts as well as a rash. We didn't know what to do. Dr. Marco was wonderful and took his time talking to us and answering all of our questions. You can tell he genuinely cares and is compassionate. The reception staff was welcoming, friendly, and extremely helpful! They gave us estimates and gave us the option to either do the procedures the same day, or take care of it after we've had a time to think about it or when we were ready. They even helped us get onto a credit payment plan (CARE) to pay for her procedure as well as schedule us for surgery later that week. We are really grateful for having been referred to them! Read Less

The best, most caring vet I've ever had the pleasure of taking my pets from beginning to end.  I appreciate the team for showing that they genuinely care about the passing of my pooch, Sunshine. I'll continue to bring my other pooches for their vaccines. Thank you for taking care of my Sunshine from beginning to the end Read Less

Dr. Marcos is the best vet in the Valley. Takes good care of your pet and does not add unnecessary charges to your bill. Aixa, Vanessa & Robert are a great staff. I like the extended hours, until 7pm M-F and 2pm on Saturday.Read Less

Best pet clinic. Wonderful staff and Dr. Marco is great with pets. His assistants are always great with my dog. They also offer a doggie spa service which includes bath, nail trimming, ear cleaning, teeth cleaning, a cardio walk, tick/flea medication. Highly recommend it to all my family and friends for their cats and dogs. Read Less

Have been taking my dog Holly here for years. Recently, after a trip to the river, she had a cut in her eye. She also had to have her her anal glands treated, which were infected from lack of pinching. They applied a 24-hour anesthetic eye medication to numb the pain, along with a steroid shot, and an antibiotic shot, an Elizabethan collar so she wouldn't re-injure herself, and antibiotics in pill form for the problems. The doctor and staff were amazing, showed concern, and called me to follow up more than once. She gets all her shot updates here and they give me reminders. It's a small unobtrusive place from the outside, so you might miss it. I trust them and the price is very fair. (Holly even stays here over the holidays.) Highly recommended! Read Less

Dr. Marco and staff are amazing!  I truly cannot recommend a better vet.  If I could I would give NAMC five stars, ten times over.  Everyone at NAMC are honest, compassionate and friendly.  I truly believe each and every one of the staff members love what they do.  I drive from the Santa Clarita Valley to take my dogs to NAMC because I value a honest vet.  My dogs also love everyone there and, for the most part, enjoy going to NAMC!  Dr. Marco and staff saved my Lab/Doberman mix almost five years ago and to this day, at 12 years old, he is still happy and healthy because of NAMC.  Last year Dr. Marco not only diagnosed my Dogue De Bordeaux with lymphoma early on with minimal tests, he also helped me keep her comfortable until she let us know she was ready to cross the rainbow bridge.  I have since added a new Dogue to my family and NAMC are doing a wonderful job helping me keep her healthy. Read Less

I've actually been bringing my dogs here since before the current doctor took over. I was really happy with NAMC in the beginning, the doctor seemed very compassionate and knowledgeable. I have to say, my recent experiences have not been the same. I'm not sure what is going on but when you can find more thorough and accurate information on the internet than your own vet can provide, something is not right. We trust our veterinarians to take care of our pets and assume that they know more that we do but I'm not sure about this place anymore. Different people contact you to give you information about your pets results and some seem to know more than others. I prefer a vet who actually calls his clients himself and explains things to them when it is a serious situation. I would say this place is fine for shots and routine check-ups but I would not recommend it for anything more than that. I will be moving on. Read Less

So happy this vet is close to my house. The staff and the Vet were REALLY REALLY welcoming calming to us and our dog, helpful, took the time to explain everything and answer all of our questions. Our rescue puppy is still very nervous and scared and they were so patient and loving. He even helped us into the clinic with our crated dog and put the dog in the car for us. Having a pleasant staff and a very clean animal medical practice is 100% important Read Less

My family and I have been taking our dogs here for years. Even if you don't come here for appointments with any of the vets, they have a cash only discount vaccine clinic on Saturdays. Just came back with my dog today. $15 for the bordetella serum (it was the one that they put in a syringe but your pet drinks it). My dog is a pain in the ass and freaks out at the vet. I've always muzzled him when he goes and the vet tech was very calm. Most services and products are reasonably priced. They sell Nexgard actually less than 1800 PetMeds, and you don't need to actually make an appointment in order to get it (prescription only).They also work with animal shelters in town for the free exam and fixing operation which tells you that they want to help homeless animals. I would have given this a 5 star review except that there seems to be a high turn over rate with the techs. Seems to always be a new group of people each time I go. Granted, everyone I've met is very nice. I don't live in the valley anymore but when I come back, I'll take my dog here for services and/or vaccines.UPDATE-Well I would continue to use NAMC for basic things like vaccines, dental cleanings, grooming (they run specials a lot which include quite a bit), and check ups but as much as I like and respect Dr. Marco, I found that I have had to get 2nd opinions (it's expensive but yes do it for your pets) often and frequently other vets have not agreed with him or seen what he has seen. I kind of feel he assumes the worse in a pet's health. Again for standard care this place is great but for something you suspect isn't right that you cannot identify, I would check with a different vet. Read Less

Hello  I have been going to Animal Medical Center for about 6or 7 years and I needed to take my dog little Bear in for his yearly shots and unfortunately he had a stroke and died in the office room it happen so fast the Doctor and his staff were so kind and sweet to my husband and I we just love them and will for every. And when we get our new dog we will be returning back to Animal Medical Center . A Customer forever Maureen Knox Read Less

Excellent all the way around. Some of the most compassionate, friendly, competent vet techs. Bet wasn't trying to up sell and although they are notmy primary vet (the dog I adopted got spayed there), I would HIGHLY recommend them to anyone in the area. THIS is customer service and care. Why can't all places be like this?! Read Less

I was promptly seen by the Veterinarian on call.  The vet tech, reception area staff and others working there were very attentive and professional.  We had to put our cat down and they were all very sensitive and compassion throughout the process, which made it easier for us to cope.We plan on using their services for our other 2 cats and dogs. Read Less

I absolutely love Dr. MARCO. But my review is on the receptionist service. I have been coming here with my dog for 4 years and every time I call for a prescription.. They NEVER call me to let me know it's ready. My dog has skin allergies and needs his medication. I call in and order it, they say they will let me know, they never do, when I call to check if it's ready they tell me they are closed and since it's a Saturday they will be closed Sunday and I can pick it up Monday -_- SERIOUSLY. They are awful. By the way the person helping me was Jen just for everyone's FYI. Do NOT allow her to help you. Read Less

I Met The Guy WHO Works HERE At The Park He Was Giving Away Some stuff, So I Spoke To Him About Vaccine And stuff. He's very friendly and he told me if I go Saturday  the rabbis shot it's only $9.00 for 9am to 12pm.. so I give this place a shot, I went to day and I saw him there on duty lol... but yes nice and cute place very neat. And I only pay 9.00 I love this place already but my dog doesn't.  Haha haha but yes please check this place out... Read Less

My 3 rescue dogs have been coming here since I adopted them 5 years ago. Very caring staff who helped us when we had to put our 5 year old bulldog to sleep due to cancer. I would highly recommend Dr.Marco & his caring staff. Read Less

This was our first time here and I am glad I made the dr change. I am very protective over my baby and the dr and staff treated him like family too. I was so happy to hear that the dr wanted to change his medical regimen to something with less side affects and add supplements that were just a better option all around. I want my baby better but not pumped with unnecessary pills. There's nothing worse than a dr that rushes through an appointment and this dr really took his time, listened to ALL of my concerns and took just as much time to explain what I also agree is the best option. I can't explain how much I appreciate his help, thoroughness thoughtfulness. The rest of the staff was just as nice! Read Less

Been going there for many years and the staff and the doctor have always been very nice and polite. Service and care is exceptionally nice and comfortable. My corgi/terrier is now 17 years old and is doing very well. If you love your animal....you will love this medical center. Read Less

I would have given them a -1 star...Be warned! This place uses bait and switch! I was issued a $70. FREE voucher from the west valley shelter because I'm disabled, so I met their guidelines. This voucher clearly states it covers everything for neutering the dog. You want extras you pay for them.I called the Northridge Medical Animal Center formerly Noreda Medical Animal Center...( I wonder why the name change)because they were listed on the shelters approved places. When I called to make a appt. the receptionist, who really should be ashamed to work there, told me they only do one spay/neuter a week and they just happened to have a opening the next day. What! Clearly desperate to get me in there...She told me on the phone that because I had the voucher, it was absolutely free. No other charges.When I got there, she had me sign the paperwork, then she nonchalantly lets me know that they need to run a blood panel on him because if something happens they'll know what's wrong... The blood panel charge comes in different packages (the cheapest of three starts at $60.00). in the $60.00 "package" he gets his nails clipped. He's a puppy, not very long nails there, also he would need a e-collar and pain meds for during the surgery and pills to take home. When I asked her why none of this was disclosed during our conversation when I booked the appt. she got nervous and called the doctor over to deal with my questions. The "doctor". that smug sob, sat over the bar and said these are the things a responsible person would do, but hey it's up to you... Would they not help my dog if something went wrong during surgery if I didn't pay? I told him I had a voucher and that's why I was there with it, because I couldn't afford to pay for things that are extra and should be included anyway. He then tells me that, I should know how many people come to him with vouchers and they're driving Mercedes. So if I am disabled and on a fixed income, than I can't have a nice car? Isn't that considered profiling or discrimination? Hmmm...I called another vet that was on the list and that receptionist told me they don't run blood panels, its not normally common practice when getting neutered/spayed anywhere unless you ask for it.At the other vet you get the e-collar free and the pain meds are given at the time of surgery. No playing with the nails and other things unless YOU ask for it. The only thing I would be paying for is the take home pain meds, which is reasonable. This place is clearly not for the benefit of the animals. I will be writing the Dept. of Animal Services to let them know about their practices and hopefully they will no longer be listed as honoring the vouchers.Also a poor lady came in with two cats and she was told on their website that they honor reduced prices with the online coupon. After she got there, she was told she had to have a physical voucher. They didn't explain that to her on the phone either. I didn't see what it says on their website, but she was expecting to pay about $30.00 per cat and she was slapped with a $300 bill. Unfortunately I think she went ahead with the surgeries on her cats. She should if walked out like I did because that's how they get their money. I wouldn't trust these people with my beloved pets with that blatant money gobbling attitude.They don't have your pet as a priority, CLEARLY IT'S ALL ABOUT THE MONEY! Read Less

I have taken all three of my dogs to this place and I can't get a full impression yet.  Each time I go, I get different dr.'s so I haven't established a rapport yet.  Nonetheless, this place is so close to home that the convenience factor brings me here.  The place is clean and run efficiently.  The staff are all friendly and professional.  The prices seem to be a bit on the high side, but not too much.  I guess you get what you pay for.The Drs'.  Seem to be very professional except they always lecture about flea control...every check up.  I could assume they are trying to sell me on products, but I don't so.  Overall nice business with professional staff.  Love that they use iPad for email receipts too.  I never had to wait longer than 5 minutes even when I don't have an appointment. Read Less