Bel Marin Animal Hospital has been the best veterinary hospital/clinic I've ever dealt with. The staff and Dr.'s are very pleasant and compassionate. I'd highly recommend, Steven Dennis, DVM, for your furry friends needs. He's honest, forthcoming, and compassionate. Thank you Dr. Dennis for your help with my beloved Tigger. Read Less

I'm a first time cat mom - after I adopted from MHS, Bel Marin Animal Hospital was suggested to me as a place to get a complimentary first exam. I've had great experiences here. Staff is friendly and knowledgeable, both on the phone and in person. The office is clean and orderly. I also expected to be paying a lot more, but the prices are very reasonable. I'm glad that I keep getting reminders to come back when my cat needs her vaccines updated. I haven't even thought about looking for a different vet. Read Less

I have been taking my elderly rescue dog to Bel Marin for several years now. I have appreciated Dr Robinet's thoroughness and willingness to really look into issues. However, I did not always find her 'bedside manner' the best and she doesn't seem to attribute much willful intent and intelligence to dog behaviors which I found odd. Also the rooms were always so hot.  I was thinking of changing vets primarily due to m discomfort in their rooms but when my dog wasn't looking well it made sense to go to the place that had her charts and history Today I met Dr Sutton and I am so happy I stayed with Bel Marin!  Dr Sutton did her own exam, listened to what I had to say and seemed to have read more poochs file.  Most notable, she didn't use the exam table and got down on the floor with my dog which greatly reduced her anxiety. Read Less

Just to let peeps know that BMAH  has seemed to become part of South Novato animal hospital....Been going to Bel Marin hospital for quite a few years and love Dr Robinett and her staff, but the $$$$ have gone silly $31 for a nail trim $80.46 for 3 Nexgard ..........:( Read Less

I have been a customer for ten or more years. Came here looking for prescription food that we had from emergency vet. Really enjoyed their staff, they always knew what I needed and they were knowledgeable. Recently it sold and all staff is gone, replaced by employees with little or no knowledge. And I've been waiting now for a week for a dental estimate which I received today. Prices have nearly tripled! Time to find a new vet and perhaps where the old staff went. Read Less

I am so grateful to Bel Marin Animal Hospital and Dr. Robinett. Their office has always been wonderful, which is why we've stayed with them for years, but in the last few weeks, as they've helped us with our older dog (Scarlett), I've come to appreciate them more than I thought possible. We've been with Bel Marin for about a decade, now, and we would never go anywhere else. They know our dogs, and it's easy to see how everyone in the office truly cares about the animals they treat; every time we bring our girls in, they receive gentle, compassionate, competent care, from the entire office. Monica, at the front desk, is an excellent office manager, absolutely indispensable -- not only is she friendly and compassionate, she's also helped us deal with practical pet needs, providing recommendations for everything from groomers to pet food to incontinence products for dogs. Bel Marin also provides consistently wonderful veterinary assistants, who treat our girls with competent, compassionate care (currently, Emily and Natalie, who are both awesome) But Bel Marin also provides something else, something unique and special. We aren't the "typical" Marin family -- this is a wealthy area, overall, and we...aren't, to put it mildly. However, Bel Marin has *never* made us feel ashamed because we couldn't always afford all of the different tests and top-line treatments, or because we've had to spread out diagnostics and vaccinations between a few paychecks, when we couldn't afford it all at once. They never made us feel guilty, or like we were bad people or pet owners. And they've been *wonderful* about providing estimates for all the care ahead of time, so we wouldn't be surprised, and then working with us as much as possible so that we could get the best possible care for what we were able to afford, helping us to prioritize the most important, necessary things...and the stuff that we could comfortably let go. Through it all, they continued to treat us with respect -- and yes, in this area, that is, unfortunately, a remarkable, unusual thing. And now, as we're starting to discuss the end of our Scarlett's life -- not immediately, but as something we know is coming -- they've continued to provide the same quality, compassionate, respectful care. Dr. Robinett has helped us look at our options, available treatments...but she's also discussed how aggressive treatment might not be in Scarlett's best interest, even if it was something we could afford. There's not a cure for her condition, and while there is some treatment that can mitigate certain symptoms, it would also mean frequent blood tests, trips to the clinic -- all that on top of the cost that is probably out of our reach, anyway -- and that "treatment" would likely be worse for Scarlett, in terms of pain and anxiety, than letting it progress naturally, and using things like Doggie Diapers to help. The vet, and their office, certainly isn't trying to wring as much money out of us as they can -- and given how much we love our dogs, they could easily make this process so much more difficult and painful, adding guilt and shame onto the immense sadness we're already feeling. They obviously care more about our dogs, their quality of life, AND the human members of our family, than they do about money. And I am *so* grateful, as we enter this last stage of Scarlett's life, that we have Bel Marin. Thank you all so much -- and if you're in Marin and need veterinary care, check out Bel Marin Animal Hospital. Read Less

Bel Marin Animal Hospital has taken kind and wonderful care of our family for years. Consistently compassionate and caring while candide careing and frank advice . Our family's pet's health is hapily in their hands.Read Less

I had contacted Bel Marin Animal Hospital to see if they would be willing to bill my insurance (yes, I have pet insurance) and they told me yes.  They wouldn't mind filling out and faxing the forms.I made an appointment for the fourth week in August, however, my dog got a foxtail in her nose, so, I had to get her in sooner and they made an appointment, we arrived fifteen minutes early, there was another dog in the waiting area, very happy, energetic dog. As I got the forms and started filling them out, I noticed that they don't accept checks.  I don't use credit cards, and don't carry large amounts of cash on me.  I walked up to the desk and said "I think we have to cancel because I don't use credit cards, and planned to write a check" they said "okay" - and we left.  I was in my car crying, called a friend, the one who referred me there, and she said "I'll call and see if I can pay on my card, then you write me a check" - she called me right back and said "they gave your appointment away to a sick dog" - what???  My appointment was at 4:30, it's 4:20 - five minutes after I checked in and started filling out the forms.  They also told her (their client of several years) that they wouldn't take her card over the phone, she'd have to come in, she told me that she asked how they gave my appointment away so fast, I was still in the parking lot, once again, they told her a sick dog came in.  Okay, sure.  I sat in the parking lot until 4:40 calling other vets to get my dog in to - and got an appointment with their - get this "SISTER OFFICE" South Novato Animal Hospital; where THEY TAKE CHECKS!!!  In the time I sat in their lot, not one other person came in to their office.  Guess that super hyper, happy, energetic dog was the sick one they had given my appointment too - BEFORE I arrived.I was so hopeful to have found a local vet, because the old vet there Diane was great in the 90's.  Sadly, I won't be back, and I'm still in search of a vet in Novato. Read Less

The best veterinarians and vet team around. We've taken our two dogs to Bel Marin Animal Hospital since 2004. We've always appreciated the knowledge, integrity, kindness and compassion of the doctors, office manager Monica and all the staff. We're grateful to have them as our vets. Read Less

These guys are great with your pet and great with you, too! My small dog Jax! always seems to have something going wrong all the time (mostly allergies!) and they always manage to squeeze us in. Their prices are fair and the doctors AND the staff are extremely nice and helpful. WE HIGHLY RECOMMEND THIS BUSINESS. Read Less

Surprised there are no reviews here. Let me start by saying the staff are great, your pets will love them. The approach to animal care here starts off with love. You will notice a difference as soon as you walk in the front door. I have never been to a vet that my dogs were actually happy to visit. No putting your dog up on a table, the staff instead works on the floor where your pet is more comfortable. Treats and lots of love are given to the dogs during exams, and our dogs don't even know they are being treated. I have used a handful of vets over the last decade and have never encountered this dedication to making the pets comfortable. My dogs would freak out at the door of our old vet, even on the very first visit. I think the waiting room just gave off a smell of fear. That is not the case at the Bel Marin Animal Hospital. On our first visit my "sensitive" dog was happy to come in the door and investigate. Very open and honest, and I have found their rates to be reasonable. I feel our dogs get excellent care here. I have also noticed that they seem to limit the amount of animals in the waiting room. I have never seen more than one other family in the waiting room. I think this helps reduce the stress levels for all the pets. Read Less

I took my two dogs to Dr. Robinett and at first I thought the service was great and she seemed to take really good care of them. Then I saw the bill and it was very expensive. She also recommended other services that weren't going to be done on that day. I called later and politely asked the receptionist if those other services were really necessary or if we could pass on getting them done. She told me she would ask and get back to me. I got a call back on my voice mail saying that they were recommended and if we didn't want to go with her recommendations that we should take our business elsewhere. I was really shocked at the response since I wasn't angry or upset about the services being done, I was just asking if they were really needed and if it had to be done right away (after all the bill was well over $500). After getting the call I talked with a veterinary friend that I know in the east bay and went over my bill with her. She thought the bill was very high, that we were charged a very high price (about double to what they charge), and that a lot of the things they did were unnecessary. Needless to say I told them we would take our business elsewhere and I recommend other people do the same. Read Less