To give you a little background, my girlfriend is a Registered Vet Tech for a specialty animal hospital, so when the check-ups come time, we know a little something about what needs to be done. I'm an... Read More
To give you a little background, my girlfriend is a Registered Vet Tech for a specialty animal hospital, so when the check-ups come time, we know a little something about what needs to be done. I'm an administrator for a high caliber retirement home, so I may know a little bit about customer service and procedure.Suffice to say, we both have somewhat exacting standards for our healthcare and the care of our furry, four legged children. I have to say, the Country Vet took those expectations and said "you know what? Let's exceed them a little."The front office staff was friendly, efficient and knowledgeable. They greeted me, by name, on my FIRST VISIT, knew exactly what I needed to do, and got me into a room asap.The medical support staff (it may say "technician", but they are nurses, just like for humans), were quick, gentle and caring.The doctor (Tim) was knowledgable and engaging. I felt immediately like this was a regular guy that I could relate to, not some stuffy doctor that just wanted to hustle me out.Overall, I have to say that the experience, from entry to bill paying was pleasant and worthwhile.To those reviews about $$$ - it is pricey, but you get what you pay for. Just like you can go to the free clinic and more likely GET a disease than cure one, the same is true for your pet. If you are concerned about price, look into a pet health insurance like Trupanion. We have it, it's affordable, and it's a life saver when it comes to that final bill. Overall, kudos to staff at The Country Vet. You've earned another customer for life. Read Less