They we're just great. For the volume of people that go through, they were still kind and gentle with my little guy. I know how strapped they are for resources. The only thing I would love to see is treats for the dogs to calm them down. My guy was freaking out, and lucky that I carry my own nerdy treat bag. It helps calm down stressed puppies. They should consider having that handy in the exam rooms. But overall it was a good experience. Read Less

They where sooo nice! My doggy was well taken care of. She got spayed and I was very worried, however they explained everything in detail and made me feel very comfortable. I picked her up a little early and she was ready and very happy! The prices where less than half of my vet and I honestly felt more welcomed here! Highly recommend them! Very clean too! Read Less

This place has been both AWESOME and HORRIBLE. It all depends on WHO answers the phone and WHO is helping you at any given time. My dog had some issues and So I called around to get prices for various tests. A few months ago, I called and got pricing with ZERO resistance here. Time had passed and prices change so I recently called to get pricing and it was literally like pulling teeth. The Girl who answered the phone kept evading even ballpark ranges. Any intelligent person understands that prices can change once the dr sees the pet.  But you mean you cant give me an idea or ballpark so I'm at least prepared when i come in to get the procures done?!  I waited on hold for almost 30 minutes, the least you could do is extend me that courtesy. While they are seen as non profit or grass roots, if you have ever interacted with them first hand, you most like clearly understand they are strictly for profit. STRICTLY. And their staff is seemingly trained to be well versed in making you feel less than if you don't read fine print or understand how they do things. Like requiring a DEPOSIT in order to MAKE an appointment. When your dog is sick, the last thing you need is some offensive Front desk girl being nasty and unpleasant because you have questions.On the flip side, once you make it passed their military like fortress of receptionists, the physicians are surprisingly pleasant and kind even. I would love to see an undercover story on how they do business, I am certain the number of red flags would shock unsuspecting patrons.A bad review will most likely get me blacklisted and treated like crap if I ever had to resort to this place again. God help me that never happens, but at least my review is honest based on my own personal experience.BEWARE people This place wears a mask of virtue. Read Less

I took my Senor Flufferkins here last Saturday to be neutered. He left neutered, vaccinated and with trimmed nails :) It was a VERY positive experience. The staff was very friendly and efficient and I highly recommend the Oakland SPCA for your little critters needs. Thank you for taking such good care of my little boy, Oakland SPCA!!! Read Less

I had both my dogs spay and neuter over there. Employees are excellent. Doctors are exceptional nice. My dogs love it there. They also have low cost spay/neuter service. Please check for detail. Next door is a dog hotel. The Citizen Canine,it is a very good place for room and broad for your fur child.Read Less

I have done the research, and wanted to get my cat vaccinated for FIV and FELV. Many vets don't carry the FIV vaccine, so I called and asked--they told me that they have it. I asked if I need to bring anything, they said no, so I came the next Tuesday. When I got there, they said they needed proof that she'd tested negative recently. Since I'd been told I didn't need to bring anything, I hadn't brought her records. I recently adopted her, so I politely said I could call Berkeley Humane and they would confirm, but they refused. They wouldn't call or let me call, which seems ridiculous - as if I or Berkeley Humane would lie??I came back the next week with the paper work. They told me the FIV and FELV vaccines were in one combined vaccine. Got it done. A couple weeks later, I get a reminder notice in the mail -- my last name, my pet's name, and my street name were grossly misspelled--I'm amazed it even got to me. I told them, "It's Oregon, like the state", as I always say when telling someone my address, and they spelled it "Borgan".  I went back for the booster, and the vet tech said, We're giving her the FELV vaccine, correct? I said, FELV and FIV. She told me there is no such thing as an FIV vaccine. I told her there was. She insisted there wasn't--I insisted there was. She relented and then said, well it's not effective and we don't carry it. I'm a scientist and have actually read the research on it, so I'm confident that it is somewhat effective, which I told her. I expressed my disappointment and frustration about the misinformation I'd been given repeatedly and explicitly--that they carry the FIV vaccine, that it was a combined vaccine, that that was what my cat had been given--and she replied that the folks working the desk are just working the desk and don't know things like that. If you work the desk at a drop-in vaccine clinic which carries only a handful of vaccines, you should know what they are! And if you don't know, tell me who to ask, or check with someone else--I was outright given blatantly false information. I am pissed off--they wasted my time and money. I can't recommend and wouldn't go back. Read Less

The East Bay SPCA is a wonderful facility. My wife and i adopted two kittens and couldn't be more thrilled with the service they're providing for the animals in their care and to the East Bay community. We met wonderful volunteers throughout the process and as so happy with our kittens. Way to go East Bay SPCA! #EastBaySPCA Read Less

We love this place!! The Dublin building is huge and really nice!! There is lots of space for the kids to look at the animals and artwork!! All of the animals looked very healthy and happy!! The staff is super friendly and helpful. They truly care about the animals and potential adoptive families!! They where happy to answer any questions. They made sure our entire family(5) including or 7year old toy poodle was completely comfortable with our new addition! They did not rush us and even had Legos for the boys (3&5)to play with during the paperwork process. We had to put Phoebe (new addition)on a hold so we could come back the next day!! We where not rushed and got to spend as much time as we needed with her. She was was also microchipped, had been fixed, and caught up on all her shots. She was well taken care of. We are extremely thankful for the SPCA and the love we felt there! They also offered a discount on behavior classes for her. Thanks guys for making this an awesome experience!! We are spreading the word so other puppies and kitties can find forever homes too.Read Less

Thanks for you help and care alot for my dog.when I make difficult decision to put my dog sleep because she have cancer she was getting worse . They were very kind and courteous. Thanks for support me . And give me alot of time to say goodbye to my dog. Thank you so much . Read Less

We adopted Doris she was well taken care of at the shelter every one loved her Ali the trainer was great with educating us on how two dogs work together. We got luck and they hit it off great. Edwardo sorry for the spelling was amazing for the first intro of the dogs and help them form a successful bond. Thank all of you even micha for education on taking Doris home tank all of you for a great experience Read Less

Very friendly and efficent staff and process.Arrived at 7:30am to drop off my dog for his neutering appt. After filling out a minutes worth of paperwork we were almost immediately called in..The doctor's name escapes me but she was very friendly and my pet took to her immediately ..Think I was in there maybe 10 minutes ...fast. When I returned at 3 he was ready to get out of there and we did as smooth as we went.Aside from being groggy he was'nt in a bad mood!  Highly recommend.I believe they board as well. Read Less

I assume this also covers the Dublin SPCA.  I adopted an old gal in the Dublin SPCA last year.  She was 10 and had some bad teeth.  They sent her home with me with instructions to go to the Oakland location for a check up and also with a appointment for some teeth extractions.  I had some concerns about a "mass" I felt in her abdomen.  I was so pleased that they did an xray then an ultrasound just to make sure and follow up appointments, all for no charge.   She then went in for 13 teeth to be pulled.  Poor, poor baby!!!  The bill far exceeded $1,000 dollars, all no charge!  They really take good care of their animals even older ones!!  We have had this kitty now for over a year and love her!  We are so glad we got her! Read Less

I will definitely be coming back to this place to get my dogs annual vaccines! I came here expecting to wait but there was no one in line! It was fast and they were patient with our dog who is super hyper. Tuesday's are the perfect time to come! Read Less

We adopted our kitten, Rosa, from the East Bay SPCA. She was so well socialized she has been nothing but a joy from the day we brought her home (and this was 4 months ago). The adoption process was thorough but painless. Plan to spend some time here to get through the process. Read Less

Expect to wait 20 minutes on hold before you can make an appt.  Don't leave a message because they will never call you back.  Two doctors examined my cat multiple times over several months and found nothing.  I got a third opinion at another vet who immediately found a 7 cm (3+ inch) mass on his intestine.  It was a very agressive cancer that spread to several areas as I was wasting my time and money bringing him back to Oakland SPCA appointments as my cat was deteriorating.  Three weeks later my cat was in horrific pain and died.The vets appear to be nice but are incompetent.  If it is something simple they can probably help.But do you want to take the risk and lose you precious fur person like I did?  I have so many regrets but it is too late for me and the light of my life.I was drawn in because they appeared to be cheaper than other vets...but they have gone up a lot and you can find better quality vets for less money.. and actually talk to someone when you call instead of wasting your time on hold for 20 minutes. Read Less

Love this facility and their compassionate staff. My dogs are a part of the family and it makes me very anxious when they need vet care. My youngest dog was neautered here in early June and we had a very good experience. The process was organized and the staff made sure we were well informed. He got  a free nail clipping included in the service, so he wouldnt hurt his incision afterwards. Medications are available right there, so is an e-collar. We had no complications and felt cared for every step of the way. We have also used the dropin vaccine clinic offered here. Brought in our oldest pup for a shot an hour before closing today. No line, took a number and was called tonthe counter in 2 minutes. They got my dogs record, knew just what he needed. I paid, waited another 2 minutes and the vet called him. Vet verified the pet, looked him over, asked me to help hold him, and before i knew he had the shot. Took about 1 minute. In and out of there in about 5 minutes. On a Saturday. The prices are very reasonable, parking is ample, facility is clean, but most importantly their staff are kind. They empower you with information, make the process convenient,  and are genuinely compassionate. This will forever be our family vet clinic. If you or your pet are nervous about medical care, i highly recommend this warm and caring clinic. Read Less

Been trying but not succeeding to make an appointment with them for the past month but no one has reached out to us to either make the appointment or ensure us our online appointment went through. No communication whatsoever despite leaving voicemails and doing the online stuff they ask you to do with their voice automated system. Your secretary or who ever is in charge of the desk needs to answer the phone or make the effort to call back otherwise you just lose a business opportunity to make money. In the meantime we have to find another place for our pets to be seen. Read Less

My babes Zipporah and Nahla, two adult female cats have gone to the vet clinic here since they were tiny kittens (about 5 and 6 years)...the docs here are amazing and I wouldn't take them anywhere else! This east bay SPCA is doing the most to give these animals all the resources they can ! Make sure to spay and neuter your animals please! So many dogs and cats that don't have forever homes need them! Read Less

We adopted The Great Catsby here after about two hours trying not to fall in love with all of the sweet, beautiful cats at the SPCA! The staff was wonderful and recommended cats whose temperaments and personalities would match with ours, and was very helpful in walking us through the entire adoption process, too. Catsby is loving his new home (and walking across the keyboard as I type this)! Thanks again :) Read Less

They took an absolutely horrible event in my life and made it so, I believe people are still good. They have grace and finesse, both my animals (died separate dates) died in a loving and peaceful environment. Thank you SPCA, for saving my life then and now ;) Read Less

Our rescue group frequent here for spay/neuter. The difficulty is getting the appointment over the telephone, and it is often quicker to visit them in person to make appointments. Once the appointment is made, prices are great and service is always professional with very capable staff. Read Less

Only came here once to get my dog spayed and microchipped. The one lady who helped me was rude and snappy but maybe it was just too early in the morning. I dropped my dog off around 8am and picked her up later on in the afternoon around 3/4. They clearly went over the discharge information and told me about side effects my dog could possibly have which was helpful.Also, I guess clients of the SPCA on Baldwin now have to take their pets to this location to have routine shots done but I prefer the Baldwin location best. Read Less

Dr. Quan and the fantastic staff at this clinic took really good care of my two puppies through their neuter surgeries. They were kind, patient and very loving to my pups. John took the time to educate me on everything I needed to know about caring for them the next 2 weeks, and they went the extra mile to diagnose one of my puppies with a rash and prepared the meds necessary to heal it. I thought this would be a traumatizing experience and it turned out to be just fine. They will continue to have my loyalty! Read Less

Having 3 dogs is a blessing & a joy but it comes with some challenges too. The expenses could be a bit much especially times like this. So, I searched for a place where my dogs can get affordable vaccinations. I was truly impressed with East Bay SPCA! The staff were very nice, they were so accommodating. The place was very neat, cleaner than my vet's office, and most of all- the prices of their vaccines were unbeatable! We paid a third of what our vet charges us!!! This place is truly a gem! We are even thinking of switching vets now. I'd rather support agencies like this... Read Less

If you're looking for a spot to get Fido vaccinated and not willing to throw over an arm and a leg to get it done; head over here.Their prices are super reasonable, and you'll feel much more safer than throwing your pooch over to a "pop up clinic" they occasionally have at Petco or on the street.They only do walk in appts Tues and Sat from 10-2ish, so make sure to plan ahead because it sure is a "zoo", if you know what I mean. I couldn't believe the amount of people who popped on in for the open clinic day. I thought I was ahead of the game but apparently so did the full parking lot full of barking and yapping dogs being dragged in through those doors.Knocked a star down because of the cleanliness of the facility. It is an older SPCA, so it's given it's gonna be run down and not as fancy as the newer building down the street. There's a little poop section outside the entrance and I can't tell you how many dogs stopped by to do their dirty biz (aka every dog). Most dogs did their little kicking of their hind feet afterwards which created a huuuuuge dirt storm afterwards. Oh I can imagine the amount of bacteria flowing through the air each time that happens. There are poop bags but I can tell ya I didn't see everyone using it (ahem, pick up after your dogs people!). All in all, if you're one who needs to get your pup vaccinated and you want it done without an appt head on over. You won't be disappointed. Read Less

After I had paid an arm and a leg to get my two little furry babies vaccinated at a fancy clinic, I looked online to find a place that suited my budget better.The East Bay SPCA was highly rated on all sites I consulted and so I jumped right in and brought my sweethearts here for spaying/neutering. I filled out their online questionnaire beforehand and was called back within a day to set up an appointment for two days later. They ask for half the amount for the surgery in advance via credit card, which I think is totally fine. I must say, they are very well organized and friendly. The prices are super fair and I felt, my kittens were in very good hands!On the day of the surgery, I brought them in at 8am, they got examined shortly, I filled out some paperwork and paid the bill. Then I left and returned at 4pm to pick them up. By the time I got them back, they were awake and alert and fit as little fiddles.The babies got fixed, microchipped and received their last round of shots. They're recovering nicely so far and don't seem to have suffered any major trauma ;-) Read Less

When I lived in San Francisco, the SF SPCA was a weekly pitstop for us because looking at the adorable cats and dogs would always act as an instant pick-me-up.I wasn't sure what to expect from the East Bay SPCA but was pleasantly surprised to discover that it was equally spacious, clean, and bright. There were also a large amount of both cats and dogs to take home with you or warm your heart as you look around.Everyone we've encountered there has been warm and friendly.Parking is free in an outdoor parking lot. Closed on Mondays and Tuesdays. Read Less

What can I say about the place where I found my fur baby?? :D I will be forever grateful to SPCA for bringing my little guy into my life. A happy ending for all!This place seemed clean, bright, and open. There aren't the sad bars like some shelters. The staff and volunteers were sweet and knowledgeable. They really seemed to know the dogs and their temperaments and whether they will be a good fit.The adoption process was painless and easy. No angry cross-examination like from some of the rescue organizations. SPCA does a great job and they deserve lots of credit and support for what they do Read Less