Dr. Tan is a very compassionate veterinarian. Over the past 5 years, I've had to put down two of my cats with chronic kidney disease. Very sad moments for my family and me. I highly recommend Dr. Tan and the Louis Veterinary Clinic for any of your pet's healthcare needs. Read Less

I brought my Persian Cat in to get her shaved.When I picked her up she was so heavily sedated . She had 3 giant cuts on her back and several cuts on her belly. They even cut off her whiskers.All that for 130.00$ DO NOT GO THERE TO GET YOUR CAT SHAVED!!! They massacred her , the poor baby. She is so traumatized her so badly,she still hasn't eaten. Read Less

The most comfortable, professional veterinary office I've ever visited in Oakland, Alameda, Berkeley AND San Leandro. I have visited most of them at one point or another (usually w/friends or fam) over the past 20+ years. There's only one other vet besides this one, that has ever made me feel like I'd want to come back again w/my own pet if I had to. Read Less

Nice ppl, long wait due to short staff. First time there. Overall it wasn't bad but there not for the low low income ppl like myself it was 100.00 for a check up and antibiotic shot and vitamin shot. Cause I could not afford the 228.00 for the blood work to see what's wrong with her. She passed on presidents day. Read Less

I have been taking my pets to Dr. Tan for years on and off not because he's a bad doctor but because he doesn't offer a medical plan. However when it really counts he is my first choice. He is a doctor that will go up and beyond to make sure that your pet is well taken care. He will always be my # 1 choice!!!! Read Less

It pains me to write this because they were highly recommended to me. I'm caring for my aunt's senior dog while she is away. He's a beautiful cocker spaniel and had fluffy luxurious hair before I brought him in. They did THE most half assed job ever. I asked for them to keep the hair on his head and ears long and to not groom the tail. Bring it down just a little everywhere else. They shaved him down entirely and left the hair on his sides in tact like some reverse mohawk. I let them know he is a senior dog, he will be tough to handle. I said are you SURE you got this?? Because I was told that a difficult senior dog would have a "dog counselor" to help with his nerves. Doesn't look like that happened at all. An hour after dropping him off I get a call saying they can't do anything. And if I'd like to have him sedated. We proceeded with the sedation which I wasn't too happy about but he really needed grooming. This was at 1ish in the afternoon. They said come back at 2. I came back at 2 and he was nowhere near finished. Come back in 40 minutes. I come back and and he STILL wasn't done. He was being dried at that point. So I linger around and wait some more. Then they ask me to pay for everything which I thought was odd because I hadn't even seen him yet. But I was trying to be patient and understanding, I know he's not the easiest old man dog to deal with. I paid a total of $105. The girl that groomed him said the anal expression wasn't necessary and it's a waste of money. Weird but...ok? So that didn't happen. I don't think they got to his nails either. When he came out not only did he look RIDICULOUS, he was still lethargic, massive slime of drool hanging from his mouth and he was shaking from the trauma. He looked like someone just finished beating him. The ears weren't cleaned, the hair on his ears was choppy and sloppily cut. And he wasn't dry yet. Because he could barely walk I had to pick him up and put him in my car and that's when I realized he was still all wet. I would rather have been told, sorry we can't handle this job than to do a shitty job. Feels like I got robbed. Read Less

This review is WAYYYY overdue. I've been taking my pets to Dr. Tan for about 7 years now. I took my previous pet, Coco the pit bull to get her ears cropped (great job by the way) My mom makes her way from SF to take her now 14 year old poodle mix Lucy for vaccinations and sometimes to treat bouts of pain from arthritis. And I take my frenchie Spartan, whom Dr. Tan has saved twice. Both situations were extremely scary and emergencies but Dr. Tan and his staff saved him each time. A couple years ago before Spartan turned 1, he was having trouble breathing and it was so late I had to take him to the emergency vet. After being there for about 4 hours I was told Spartan was stabilized but was showing signs of Brachycephalic syndrome, he needed surgery to correct stenotic nares and elongated soft palate. When I was given the estimate, I started to cry because it was so much and I was afraid of losing my pup. Spartan was cleared to come home but I was warned that he needed surgery ASAP. I went to see Dr. Tan first thing and told him what happened. Dr. Tan isn't a beat around the bush type of vet and he isn't out to get your money and do unnecessary testing etc. I have always trusted him. Dr. Tan explained to me the entire procedure and why it was being done, how long it would take, and recovery process.  I was given the cost of the surgery and I felt so relieved that my dog was going to be ok. Fast forward, surgery was a success and Spartan was breathing normal. October 2015, I was staying in SF and Spartan was unable to pee. Nothing coming out and he was so uncomfortable, I took him to a vet out there and emergency surgery was done to remove bladder stones. October 2016, again Spartan couldn't pee and I thought great the stones are back! I took him to Dr Tan this time and Dr. Tan told me there are no bladder stones this time, what was going on was there was scar tissue growth in his urethra from a previous stone and urine was unable to pass, blockage. Yikes! Again, I was very scared for Spartan. He was so little and gone through so much already and I just wanted him to be healthy. BTW the previous bladder stone surgery in SF was expensive. Dr. Tan explained to me since Spartan can no longer urinate through his penis, he would need a urethrostomy. What the hell is that? Spartan needed to get neutered and a new urethral opening would be made in that area for him to urinate. I was given the cost of the surgery and again I felt relieved that my dog would be ok.  Dr. Tan was always cool with me and my family and he knows his shit. No they don't take appointments, it's a clinic. Yes it's always busy because Dr. Tan is that good and his prices can't be beat.  So if you want affordable, honest treatment for your fur babies, go see Dr. Tan and his staff. He is very hands on and cares for each patient one on one.  Thank you very much from the bottom of my heart for all that you have done St. Louis Vet Clinic. Spartan says thank you too! Read Less

OK this is going to be a chunk, but worth it, I promise:1st let me preface with courageous vulnerability and say I have never had a pet as an adult before we rescued our german-shep pup, Phoenix, and I was the type of person who, if a friend said their dog/cat/rabbit-or-whatever was lost, hit by a car, or had to be put down, I'd secretly think "No big deal, just get another one" O.O         Yeah, I just said that.                     My thinking didn't change until just recently after 8 months of living with Phoenix, her swallowing a rubber bouncy ball unbeknownst to us, and being told after X-rays that without immediate (expensive) action, she would die; until the night we came home from X-rays and watched her buckling knees, her reddening eyes, her dehydrated nostrils, her conspicuous pain, and even amidst all this, her relentless desire to give and receive love.....it wasn't until then that I knew that my former lack of empathy for loss of animal life was completely egregious, and a huge mistake.I am also a teacher, and I teach my students that mistakes are marvelous, because they are learning opportunities, and so I really do live by this, and our experience with St. Louis Vet is a testament to that.We called dozens of vets who either wouldn't take extra pets, or were offering help at costs that were completely unpractical for our family's survival.  We were beginning to think that our challenge was not saving her life, but having the courage to be with her as she transitioned back into the earth.....Dr. Tan was THE ONLY VET COMPASSIONATE ENOUGH TO ACCOMMODATE US IMMEDIATELY, AND MINDFULLY.  He literally said, "I can tell you really want to save your dog, and I want to help you, and you should bring her in right away".Dr. Tan was busy, but he was calm, and immediately took Phoenix in for surgery. He got that ball out of her, cared for her overnight, and called us the next morning so we could pick her up, and upon doing so, we could instantly see her life force returning.  3 weeks after her surgery, she is right here as I write this, being silly playing with an ice cube and taking breaks to assume the rub-my-belly-and-love-me-position.  All that said, I see mixed reviews here...Most great, some not so nice, and that's how the world works...can't please everybody.What I will say is that Dr. Tan, and the St. Louis vet team did their best to help us help Phoenix, and that effort is priceless.So lessons learned from this epic fail: 1.  Vet clinics and hospitals do not get government funding, hence those outrageous prices originally solicited to us for surgery....and I get that part!  Can you imagine the costs of vet supplies and meds?!  Vets, like most of us humans, are a part of this often oppressive system called capitalism, and for these hospitals to survive, they have rules to follow, too.  I imagine the woman behind the desk at St. Louis hospital has to deal with so much of that work, and I have empathy for that part.2.  Sometimes you have to pay for a lesson.3.  You can't put a price on life, or love.4.  Dr. Tan gets that.5. No more bouncy balls!  lolp.s., this is my first ever yelp review... :0) Read Less

Not for those looking for a 5-star luxury experience. But Dr. Tan and his staff are friendly and caring. I've had awesome experiences over the past 2 years. Will definitely be back! Highly recommended! Read Less

THE WORST EAR CROPPING EVER!!! After countless, and repeated surgeries, and broken promises; I had to say stop for the well being of my Doberman Pincher. He was all talk! You know what blew my top, is when he offered me one of his own Doberman, I was like WHAT!?!? my K9 is like family, I wouldn't trade him!....SMH!! I WILL NEVER RECOMMEND THIS CLOWN! He gets negative stars but this is not an option. My poor k9 had stitches left on his ears to this day! Read Less

I cannot say enough about Dr. and Mrs. Tan. A family owned and operated clinic, they have been my families vet for the past 3 decades. They are very reasonably priced and extremely skilled in their craft. They have cared for and saved the lives of multiple pets.I am very fortunate to have them as my vet and recommend them to anyone. Read Less

These vets are butchers and dishonest to boot. My dog was mauled and I was told that he did not need a cast and would walk normally after treatment. Not only is my dog permanently disabled and will never walk right again, but Dr. Tam has refused to refund my money ($700) and will not even give up the medical records -- which belong to me as I paid for the services. My new vets have requested the records in order to treat my dog but the Louis Veterinary Butchers (I cannot use the term "saint" in connection with this group) still will not provide copies. DO NOT GIVE SUCH UNPROFESSIONAL CONDUCT YOUR BUSINESS !!! If they screw up on your dogs, you were warned. Read Less