I'm a new cat owner, and I adopted a 5ish year old stray from the shelter. I knew Cheshire Cat Clinic would give me a free vet checkup as they are partnered with Oakland Animal Services to provide thi... Read More
I'm a new cat owner, and I adopted a 5ish year old stray from the shelter. I knew Cheshire Cat Clinic would give me a free vet checkup as they are partnered with Oakland Animal Services to provide this service, but I had no idea how good it would be.My cat started sneezing and acting very strange after a few days at home. One day, he started hacking stuff up and was generally acting very unhappy. I called the clinic because I thought that he would need to be seen soon, and they opened up an appointment for me on the same day, a few hours later. It turned out to be a hairball, and then my cat rolled over into a happy loaf, so I called back embarrassed, explained the situation, and apologized for being paranoid. Cheshire Cat Clinic was entirely understanding, had no problem with me moving the appointment to a better time instead of having an emergency one, and did it with no charge and no problems.I had a travel issue and showed up for my appointment a few minutes late, and they were totally understanding and accommodating. When it came time for my cat to get examined, they were incredibly careful and calm with him, and made sure to find out what he liked and didn't like as to now make him uncomfortable. The veterinarian was incredibly helpful, and gave me a lot of information about what to look out for with regards to behavioral issues and medical issues that a 5ish year stray could have. I ended up leaving with a few pamphlets, some medicine for my cat's sickness, To summarize - I made a call for an emergency appointment because I was overly paranoid, they accomodated both an emergency appointment *and* moving said appointment because I was a paranoid fool, were fine with me showing up late for the appointment I freaked out about needing went above and beyond to make sure I knew what to look out for with regards to actual problems, and ensured that my cat had an excellent experience in what has to be a stressful situation for him.Also, the clinic itself is great. They have a few cats who live there, and I feel like seeing other cats chilling out made my cat a bit more relaxed. Read Less