This was just a little thing. My wife picked up a stray yesterday and we needed to find the owner.  They scanned the dog for a chip, called it in, asked me to wait while they found the owner.  All good, all the kind of thing that any vet should do.The reason why I gave them a 5 star review is that all of the people I talked to were so warm and caring. They kept thanking me for bringing in the dog and it was clear that they love their clients.I'll be bringing my dog here in the future. Read Less

Would give this place 0 stars if I could. Went to bring our cat in for his yearly checkup. Made an appointment a week in advance. We dragged our terrified cat out so we could then be told that we didn't have an appointment and then that we did, but that their impressively bad record keeping caused them to cancel it. Apparently they'd called my SO's old ex girlfriend despite an explicit prior request to remove her from the contacts a long time ago (they claimed they'd changed management and had no prior records, only apparently they did.)I finally lost it and left after we agreed reluctantly to wait an extra half hour (in the mean time, they had us sit in their tiny lobby where my very timid cat was being sniffed at by big dogs) only to be put in a room and told that-- get this-- my SO's ex, who treated us both horribly, needed to give explicit permission for service and changes to the account regarding a cat that did not even exist when she lived here. There was no attempt to be sensitive to our needs or feelings as cat parents. If this vet can't even treat records or people right, how can they ever be trusted with our animals? Read Less

I'd like to give them zero stars. Went to this location for the last time about 6 years ago (perhaps the vets have changed? But I believe it was Dr. Dunn). We brought in our ailing, 13 year old cat, they said she needed surgery (~$3000), and then proceeded to berate us for not knowing that the female rescue we welcomed to our home was not, in fact, spayed, and that obviously a female cat that was not spayed would end her life in horrible pain with -whatever it was they said she had- and why didn't we know better - we were terrible owners, and we needed to get our13 year old cat this surgery, which she would likely not survive. We left in tears and went to another vet who gave us a more reasoned explanation of our options and what had happened to our kitty. Reported them to the Vet Board. Read Less

I'm the kind of pet parent that loves her dog but doesn't always bring him in for regular check-ups (don't judge, k?), and when he does need some vet love, this is my "go to" spot.Within the last few years, I've had to bring my little temperamental guy in here for a variety of reasons such as vaccinations, ear infections, not-so-annual check-ups, and this past Saturday he was brought in for a foxtail removal.Let's go back a few days... Last week I thought he had a standard ol' ear infection and I was trying to treat it at home, and ended up making it worse. I called Friday after hours and left a message to see if I could bring him in asap. They called back on Saturday and were full, but recommended some other places. Shortly after that, they called back and said they could squeeze him in at noon which was their lunch hour. Yay!!We brought him in and because he's so sassy (and also in a lot of pain) they had to give him anesthesia to even check out his ear to determine if it was an infection or foxtail. As it turned out, there was a foxtail burrowed deep in his left ear  but they got it out of there. Side note: if your dog has an ear infection, use a 1:1 vinegar and water solution to clean it out - don't use hydrogen peroxide as stated on the internet....my bad!My dog is not well socialized, suffers from anxiety, and has a bite that's as bad as his bark. Even with all his issues, the folks here are always patient with him and do their best to make him feel at ease. I can't express how thankful I am for this office. You guys are so amazing and I really appreciate you letting Chopper come in during your lunch. Thank you (x100)!!!!!!!!!! Read Less

If I could give 11+ stars I would to the BEST VET in the BAY AREA ! As mentioned by many this is the best vet experience we have ever had and we have seen MANY vets in the Oakland/Berkeley area. Dr Dunn (is a great surgeon- very small incision) and her trusted assistant Barbara (gives meticulous care & communicates thoughtfully and thoroughly pre. & post surgery) they are both beyond compare in Compassion and Competence! What a blessing they are! They dealt with our sensitive Persian in an extremely responsive way to her needs & temperament. If kitty needed to hide Dr. Dunn helped her do so and still give her a shot from under the towel :) When kitty wiggled like crazy, Barbara remained fluid with her every twist and turn so kitty would not be stressed, as she talked to her with soothing & loving tones. The cat is in charge and they listen, respond and adapt accordingly. They absolutely love what they do, it is so evident in the entire process. Dr. Dunn & Barbara were most attuned to our cat's personality combined with A++ medical skills. This combination is a dream come true. They listened to our needs as well, took in all our concerns and addressed them with very generous accommodations. Kitty is recovering so quickly from being spayed - no complications and we are all breathing a sigh of relief. Our trust is renewed! We are so very grateful to have found the BEST VET in the BAY AREA... it bears repeating... no exaggerations. Check them out before you go with anyone else. You'll be convinced yourself. Read Less

I've been going there for more then 20 years, with my German Shepard, a very long time. Dr. Dunn is awesome, if she doesn't know it she will do the homework to figure it out, she's an excellent Surgen and just an incredible vet and person. I tell everyone that is looking for a really good vet to go there. Read Less

My cat had his first visit with Dr. Dunn and Barbara (the Vet tech) 2 days ago, and I cannot say enough wonderful things about this practice!  I've had animals my entire life and did foster and rescue work for about a decade.  Translation: I've dealt with a LOT of vets, techs, and staff.Never have I encountered individuals as kind, loving, and informative as Barbara and Dr. Dunn.  It is clear that they truly love animals and do this for the joy of it.  The entire staff - from check-in to check-out was friendly, helpful, and understanding of the yowling cat I had with me.  I'm taking my other cat in for her checkup next week. The cost for services was extremely reasonable; I actually ended up paying a bit less than I expected.  We will surely be relying on Grand Lake Vet for our needs in the future. Read Less

I recommend Dr Dunn and Lake Vet highly. Lake Vet has been my regular vet since I moved here in 1986, for 2 cats and various short term dogs. They are skilled, experienced, friendly, up on the latest treatments, conscious of $$ cost, and adaptable to cats missing their appointments by avoiding capture. Dr. Dunn took care of Lhasa the cat from ageRead Less

Dr Dunn is the most wonderful vet ever.  Reviewed her a lot under Lake Vet.  She made our dog's skin better. She keeps our old dogs and cats alive. She does acupuncture. She helped us enormously with our dog's hyperlipidemia, (side effect of many years of phenobarbitol for seizures) using Western medicine and Chinese herbal medicine.  AND GRAND LAKE VET IS OPEN AGAIN!  I just called and there is an office again.  No idea if it is in the same place.  (510)  350  8538 - live people answer the phone!HOORAY! Read Less

I made an appointment with Dr. Dunn because I like the fact that she makes house calls. I have 2 cats and going to the vet can be stressful on them. Dr. Dunn came over and my cats freaked out a little bit, but she was so patient with them. It's obvious she loves what she does. She gave me a lot of great tips on caring for my cats. I look forward to using her services again. Read Less

We panicked when Lake Vet closed. Why? Because we had brought our husky to a nearby vet after we moved, and he was. not. having. it. We thought no problem, let's go back to Oakland, and visit the old neighborhood, but alas, no go. But thanks to the Yelp community, we found out that Dr. Dunn started doing housecalls! Perfect!Since then, she's been by the house twice (we have a new puppy as well) and her follow-up/through has been thorough, despite not having an office to work out of.I highly recommend Dr. Dunn. Just don't go using up all her time so that she doesn't have time to come out to us anymore, deal? Read Less

Dr Dunn has been amazing with our beloved Maddie.  She is thoughtful about her approach considering all aspects of the animal's life, and I have appreciated her follow-up calls just to see how she was doing after starting some new treatments. When we needed to be referred to an oncology vet for cancer treatment, she stayed in contact with the oncologist, checking in with us regularly to see how she could help manage some of the side effects of the radiation treatment. Unfortunately Maddie took a turn right when the Lake Vet hospital was closing and everything was chaotic.  Regardless Dr. Dunn displayed her usual calm under pressure, and adapted quickly so that she was able to continue to treat Maddie to the end in our home.  And when Maddie was ready to move on, Dr. Dunn was there with us.  She came to our home, and cried with us as we said goodbye.  I could not have asked for better treatment for both our dog and ourselves. I can't rate her highly enough.She does have her mobile practice and is still working out managing the logistics of it, so be patient.  But I would never go to another vet.  She better not retire until she's 95! Read Less

I'm really impressed with Lake Vet Hospital and Dr. Dunn.Dr. Dunn was not rushed and showed great care assuring me with the condition of my pooch.Turned out it wasn't serious.I'm new to the neighborhood and feel good with the service and treatment here. Nice! Read Less

I really like this office. The front desk staff is so friendly and the vets take the time to explain everything and to make sure your pet is healthy and happy. I have brought my 3-year old cat in for regular exams, vaccinations, and grooming since he was a kitten, but no major procedures. General comments about customer service: I had questions about vaccinations and one of the doctors happily explained everything to me in a 15 minute phone call. My own doctor's office is often impatient and rushed, but my cat has it good!! These doctors provide such great customer service. Grooming services: Once they sent him home with a sticker on his carrier that had his name and hearts drawn on because they said he was such a sweetie. I was sold after that, felt that he was treated with TLC and I have never taken him anywhere else for grooming. They also did a great job with his matted fur (long haired kitty), which they charge a little extra for. Highly recommended. Read Less

I take my dog and cat to the Lake Veterinary Hospital. The staff truly love animals and will find the best option for you. They don't try to force the most expensive procedure on you. They realize that simple, less expensive treatments can work just as well. They also spend a lot of time with my pets and go over everything in great detail. No rushing you out of the office. I would recommend them to anyone. Read Less