Vca Bay Area Animal Hospital
Oakland, California
General Info
VCA Bay Area Animal Hospital in Oakland bases its care on pets' long-term expressions which enables proactive strategies for homes across California. Initial visits focus on comfort where pets have the opportunity to settle and explore while expressing their reactions freely. Before initiating any hands-on examination the veterinary team monitors subtle indicators such as eye movements tail positions gait changes and pressure sensitivity. Physical examinations encompass joint tracking along with assessments of hydration levels, body mass, gum coloration, coat texture, and thermal regulation patterns. Through meticulous observation of morning habits alongside sleep patterns and vocal behaviors combined with recent behavioral anomalies, owners actively engage in the monitoring process. VCA Bay Area Animal Hospital delivers treatment plans for acute issues along with surgical care and seasonal health shifts while managing ongoing conditions. Support includes lab testing imaging referrals infection prevention senior animal protocols and emotionally-informed recovery checklists. The arrangement of plans through deliberate spacing and sequencing aims to diminish stress while keeping owners of multiple pets or those facing intricate diagnoses well-informed yet not overwhelmed. The essence of communication remains fundamental. Post-visit notes become available after every session while follow-up appointments depend on pets' adjustment progress instead of fixed calendar alerts. Instruction enables owners to detect minute regression indicators or signals of advancement readiness. Long-term care involves intricate systems of pacing combined with choice-based scheduling and reassurance strategies. VCA Bay Area Animal Hospital delivers veterinary services throughout Oakland and California by relying on both animal behaviors and family input to create care plans that maintain stability and compassion throughout the treatment process.
Team
Louisa Bynum
Veterinarian
Juliana Sorem
Veterinarian
Marci Ramos
Veterinarian
Rachel Berkley
Veterinarian
Rebecca Arntz
Veterinarian
Shelley LaMont
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
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Reviews
Jae DK Szeszycki-Truesdell
18 Jul 2018
REPORT
Negligence of staff during our dog's last stay devastates me. I was not called to be notified of any change in behavior or eating while she was there for a week. They had seen her for several years, s...
Negligence of staff during our dog's last stay devastates me. I was not called to be notified of any change in behavior or eating while she was there for a week. They had seen her for several years, so were familiar with her and it is reasonable to expect they would notice/observe change. When I picked her up she had nearly stopped eating altogether. A few days later I took her to the emergency vet and they found cancer in her liver and spleen. A week later was the end of her life. I had been meaning to find a new vet/boarding situation. Of course, they didn't cause her illness. They failed us nonetheless. I would sue, however, it's not worth the agony.
LD Louis
11 Jul 2018
REPORT
I have received services and boarded my pup here for 10+ years. Rapidly increasing costs, high fees for basic services, constant staff changes and a pup that comes home emaciated after boarding have ...
I have received services and boarded my pup here for 10+ years. Rapidly increasing costs, high fees for basic services, constant staff changes and a pup that comes home emaciated after boarding have driven down my opinion of this vet. The facility is also not as clean as it use to be when I first brought my pup for care. Convenient hours, relatively friendly staff and competent doctors is why I continue to patronize this location.
craig stevens
14 Jun 2018
REPORT
This place was clean and very well organized, the staff are friendly and very well informed, veterinarians are also very nice, and answered all of my questions and gave great advise.
Liz Owens
10 May 2018
REPORT
I have been going to VCA Oakland for years and years, with multiple pets and have been very happy with these providers. I had had two very poor medical experiences at VCA Albany and am so glad I swit...
I have been going to VCA Oakland for years and years, with multiple pets and have been very happy with these providers. I had had two very poor medical experiences at VCA Albany and am so glad I switched. Every doctor who has treated my animals at VCA Oakland has been very kind, thorough, and professional. They don't push unnecessary tests or treatments. The doctors are timely. The front staff is generally very helpful and organized. The only problem is that after your animal is seen it can take a very long time (sometimes 45 minutes or more) to get checked out as the front desk is waiting for orders/instructions/medicines from the medical staff. Not sure why this part of the visit is so inefficient. Expect expert, compassionate care but perhaps a long wait for your bill and medicines at the end!
mesha adams
17 Apr 2018
REPORT
I am a VCA member and seriously considered leaving the CareClub. I’ve had multiple negative experiences with Dr. Ellen Wang, in person and over the phone. The only vets worth your time and pet’s healt...
I am a VCA member and seriously considered leaving the CareClub. I’ve had multiple negative experiences with Dr. Ellen Wang, in person and over the phone. The only vets worth your time and pet’s health are Dr. Arntz and Dr. Joo. Please avoid Dr. Ellen Wang at all cost. She is rude, impersonal, and cold. She does not listen to your concerns. It appears as though she lacks any compassion or excitement to work with pets or be around humans for that matter. She has dead eyes, an expressionless face, and a condescending tone. If you ever find yourself in an exam room with her, please walk out. She is very eager to prescribe your pet unnecessary medications/food and belittle your opinions.
Lindsey Davidson
5 Mar 2018
REPORT
This is the best place to take your furry friend! I took my pup here the day after I adopted him and they were very good at covering all the bases for a newly adopted dog. They're always excited to se...
This is the best place to take your furry friend! I took my pup here the day after I adopted him and they were very good at covering all the bases for a newly adopted dog. They're always excited to see my pup and are very good at fixing any issues you might have, I signed up for CareClub after a few visits and talked to Amber on the phone and she was able to help me out with a great deal for my puppy with a low monthly payment and compensate me for the time I wasn't already signed up, very honest of them! All their doctors and staff are fantastic I highly recommend them!
Honey Jones
5 Feb 2018
REPORT
All in all they are really great. I've been to many vets and I think VCA has some great vets and assistants that will treat your companion like family for a reasonable price. They have a program which...
All in all they are really great. I've been to many vets and I think VCA has some great vets and assistants that will treat your companion like family for a reasonable price. They have a program which is similar to insurance but it's more like prepaying four basic services on a monthly basis. I did it and I thought it was a good idea. I personally don't like big Pharma like Science Diet but they never force it on you.
Natalia Natalia
2 Feb 2018
REPORT
I called the place this morning requesting an appointment because of my dog's ear infection. I asked the women on a phone if I can use a coupon for a free exam for first time clients that they have on...
I called the place this morning requesting an appointment because of my dog's ear infection. I asked the women on a phone if I can use a coupon for a free exam for first time clients that they have on their website. The woman on the phone confirmed that the coupon CAN be used for my appointment. In the evening, when I came to the clinic with my poor dog, they said that I cannot use the coupon because it is for a wellness exam only. Really? Who does this??? They lied to me and wasted my time. So frustrating and unprofessional! Now I have to take my dog to an emergency vet clinic because it is too late to make a regular appointment elsewhere. Keep your pets away from this place and their incompetent employees .
Dee Grant
2 Jun 2017
REPORT
Poor service. Basic Appt at 4pm I did not leave facility till 7pm. Staff was not engaging.
Colette Simone
8 Apr 2017
REPORT
Caring, friendly and professional staff. Open 7 days a week. Boarding services.
David Besley
14 Mar 2017
REPORT
I have been going to The VCA animal center on Shattuck for nearly 20 years. I have never had a bad experience. My 17 year old Rottweiler mix and the love of my life, Hannah received all of her care th...
I have been going to The VCA animal center on Shattuck for nearly 20 years. I have never had a bad experience. My 17 year old Rottweiler mix and the love of my life, Hannah received all of her care there and died there in my arms in the most beautiful way. Thank you Dr Arntz you were terrific!
Now I go there with my 9 year old dachshund and he loves going. The staff are terrific too.
Mae Chan Frey
17 Feb 2017
REPORT
My rescue pit has received fine care here for his initial checkups, but what I appreciate most is a place I can board him for the day or overnight that's within walking distance to my house.
Simone Anderson
21 Jan 2017
REPORT
This place is wonderful! The staff is friendly and they treat us like family. Dr. Arntz is hands-down the BEST vet in this place. She is so friendly, down to earth and it's apparent she loves anima...
This place is wonderful! The staff is friendly and they treat us like family. Dr. Arntz is hands-down the BEST vet in this place. She is so friendly, down to earth and it's apparent she loves animals. She always treats me and my baby the best. She takes her time and even exams my baby in the comfort of my lap, which makes mommy and fur-baby more comfortable.
frances mitchell
8 Jan 2017
REPORT
I love the Care Club. The staff is very nice. My puppy loves them too.
stacei pipkin
26 Oct 2016
REPORT
Great Experience!!!..from the beginning with my frantic phone call. In desperate need with an 8 week old pup. Stephanie took my call and sprung into action. Within 10 minutes we were being brought int...
Great Experience!!!..from the beginning with my frantic phone call. In desperate need with an 8 week old pup. Stephanie took my call and sprung into action. Within 10 minutes we were being brought into a room. From there Dr.Kim so honest and calming took over and glad to say Budz is 100% better. Thanks VCA Oakland
Smita Bhattacharya
5 Oct 2016
REPORT
Really enjoy bringing my dog here. The providers here truly have a passion for what they do and they definitely take their time with each patient. The wait time is a little high because of the amount ...
Really enjoy bringing my dog here. The providers here truly have a passion for what they do and they definitely take their time with each patient. The wait time is a little high because of the amount of time they do spend with each pet and owner, but honestly as a first time owner, I do appreciate the level of detail they explain everything to me in.
Dan Toone
31 Dec 2015
REPORT
They seem to think you have all day to wait to pay your bill and leave after visit. Not the first time I've had to wait to pay my bill when I can see they have my file right there in front of them. I ...
They seem to think you have all day to wait to pay your bill and leave after visit. Not the first time I've had to wait to pay my bill when I can see they have my file right there in front of them. I was told to go sit down and they would call me when my file was brought up. I HATE being LIED to. Nothing pisses me off more. A half an hour later I walked out and called them on the phone. I was told my file was NOW ready. I went back in and there it sat, right in the same place. They wanted me to sign in again, so I had to call them from the inside of the office and say I was at the counter and if they weren't going to take my payment I was leaving and not paying the bill. Ridiculous. I'm done with this place.
Sean Wigglesworth
12 Sep 2015
REPORT
Ok. Vets are great, informative, and listen to your concerns or questions. Very friendly staff. Do NOT go here if you have a tight schedule (every appointment runs 2 hours, I've literally sat in the w...
Ok. Vets are great, informative, and listen to your concerns or questions. Very friendly staff. Do NOT go here if you have a tight schedule (every appointment runs 2 hours, I've literally sat in the waiting room for 30 minutes after the appointment because we weren't able to pay until they did paperwork, every time.) That would be OK, except that they apparently have a policy of not authorizing Rx requests from online pharmacy stores (1800PETMEDS). This is apparently written down somewhere, however not one person felt mentioning that when we brought in our dog for fleas. We are fighting fleas, and they are forcing us to either buy their off brand meds (ComboGuard, which funny enough is a generic AND TWICE AS EXPENSIVE as the name brand meds online) which we don't want because it isn't the medication we are trying to get filled.
Their reason for not authorizing faxed in Rx? They can't verify where the meds come from... I'm sorry, but it's just not OK with me that you are obviously steering us towards your pharmacy. All you do by forcing us to mail in the physical Rx is delay treatment and make our lives harder AND more expensive. I get why they say their meds are cheaper: you'd have to overnight anything you needed that week if you don't want to buy from them.
ADD TO THAT: Their records aren't company wide. I tried to stop by the closer VCA at the very beginning and was told we'd be treated like new patients and they would need a day or two to transfer records.
So to close, the VCA is like a franchise for animal treatment. No one location is connected to another past the name and basic policies. Sorry VCA, but you lost our pets today, and I won't be recommending you.
Gary Karr
26 Apr 2015
REPORT
In the saddest of circumstances, the VCA Bay Area Animal Hospital took good loving care of us and our 18-1/2-year-old cat, Winston. Dr. Ramos walked us through the various treatment options for Winsto...
In the saddest of circumstances, the VCA Bay Area Animal Hospital took good loving care of us and our 18-1/2-year-old cat, Winston. Dr. Ramos walked us through the various treatment options for Winston as his kidneys seemed to be giving out and she gave tender and thoughtful support of our decision to let Winston go. She was a true professional with a very wonderful human side to her, and the staff treated us equally professionally and carefully, and all on a Sunday morning nonetheless. I hope anyone reading this review does not have to visit VCA in the same set of circumstances, but whether you do or not, I feel confident you and your four-legged loved one will be in good care.
Brad Paulus
14 Feb 2015
REPORT
Great Staff, Great Doc's. Very busy practice. Make sure to crate your felines, as everybody is one big happy family in the reception area. Fee schedule is a little on the high side, to cover all th...
Great Staff, Great Doc's. Very busy practice. Make sure to crate your felines, as everybody is one big happy family in the reception area. Fee schedule is a little on the high side, to cover all the features of the practice, but worth it. Basically a spin-off of the original Broadway Pet Hospital. We've tried several of the other Vet Clinics in the city, though they had a more personalized practice, they couldn't provide breadth and depth of VCA with its vast network of resources and Doc's. Remember they DO NOT HANDLE TRAUMA CASES, you have to either go to Berkeley or San Leandro VCA hospitals. We've used VCA San Leandro for a Hit and Run case, again excellent care. VCA is like Kaiser Permamente, you either "love them, or hate them".
Mary M
10 Jan 2015
REPORT
I've been taking my pets here for 14 years. The staff are friendly, and it's always easy to see a doctor because they have more than one doctor working at the same time. Sometimes you can get a same-d...
I've been taking my pets here for 14 years. The staff are friendly, and it's always easy to see a doctor because they have more than one doctor working at the same time. Sometimes you can get a same-day appointment. But also, if you don't have an appointment, you can still see a doctor as a walk-in.
They always have one doctor working who handles walk-ins. You might have to wait a little longer as a walk-in, but I rarely have had to wait extremely long times as a walk-in. Also, they are open longer hours than other vet offices during the week, and they're also open on Saturday and Sunday, which is really convenient for me.
Before I started going to VCA Oakland, I had two vet offices that I used. I remember how hard it was with those other vets to get a same-day appointment, plus they often closed early, and weren't open on weekends. With animals, you can't always predict when they need to see a vet. Being able to see a vet ASAP is very important to me, and that's the main reason I go to VCA. In addition, the vets here that I've seen are really good.
This might sound like a walking advertisement, but I really appreciate that I have a place to take my pet that has realistic hours that accommodate my work schedule. Dr. Bynum is a great doctor and she is so respectful of my pets and us as clients. You can tell she really loves animals and knows her stuff.
Photo Gallery
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FAQs
Where is Vca Bay Area Animal Hospital located?
Vca Bay Area Animal Hospital is located at 4501 Shattuck Ave., NULL, Oakland,NULL 94609. It's easily accessible to pet owners in the Oakland area and surrounding communities.
What time does Vca Bay Area Animal Hospital open and close each day?
Vca Bay Area Animal Hospital is open Monday 08:00 AM - 21:00 PM, Tuesday 08:00 AM - 21:00 PM, Wednesday 08:00 AM - 21:00 PM, Thursday 08:00 AM - 21:00 PM, Friday 08:00 AM - 21:00 PM. On Saturdays, it's open 08:00 AM to 19:00 PM. On Sundays, it's open 08:00 AM to 19:00 PM.
Is Vca Bay Area Animal Hospital open on Saturdays?
Yes, Vca Bay Area Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 19:00 PM.
How can I book an appointment at Vca Bay Area Animal Hospital?
You can book an appointment online with Vca Bay Area Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vca Bay Area Animal Hospital offer?
Vca Bay Area Animal Hospital in Oakland offers a range of veterinary services, including Acupuncture, Dental, Euthanasia, Grooming, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vca Bay Area Animal Hospital offer vaccinations for pets?
Yes, Vca Bay Area Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Oakland clinic.
Does Vca Bay Area Animal Hospital offer pet dental care?
Absolutely. Vca Bay Area Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Vca Bay Area Animal Hospital?
Vca Bay Area Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Oakland.
Do they perform spay/neuter surgeries at Vca Bay Area Animal Hospital?
Vca Bay Area Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Oakland has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-21:00PM
Tuesday
Tue
08:00AM-21:00PM
Wednesday
Wed
08:00AM-21:00PM
Thursday
Thu
08:00AM-21:00PM
Friday
Fri
08:00AM-21:00PM
Saturday
Sat
08:00AM-19:00PM
Sunday
Sun
08:00AM-19:00PM
Services
Acupuncture
Dental
Euthanasia
Grooming
Surgery
Vaccinations
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Vca Bay Area Animal Hospital
Oakland, California
Book an Appointment
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General Info
VCA Bay Area Animal Hospital in Oakland bases its care on pets' long-term expressions which enables proactive strategies for homes across California. Initial visits focus on comfort where pets have the opportunity to settle and explore while expressing their reactions freely. Before initiating any hands-on examination the veterinary team monitors subtle indicators such as eye movements tail positions gait changes and pressure sensitivity. Physical examinations encompass joint tracking along with assessments of hydration levels, body mass, gum coloration, coat texture, and thermal regulation patterns. Through meticulous observation of morning habits alongside sleep patterns and vocal behaviors combined with recent behavioral anomalies, owners actively engage in the monitoring process. VCA Bay Area Animal Hospital delivers treatment plans for acute issues along with surgical care and seasonal health shifts while managing ongoing conditions. Support includes lab testing imaging referrals infection prevention senior animal protocols and emotionally-informed recovery checklists. The arrangement of plans through deliberate spacing and sequencing aims to diminish stress while keeping owners of multiple pets or those facing intricate diagnoses well-informed yet not overwhelmed. The essence of communication remains fundamental. Post-visit notes become available after every session while follow-up appointments depend on pets' adjustment progress instead of fixed calendar alerts. Instruction enables owners to detect minute regression indicators or signals of advancement readiness. Long-term care involves intricate systems of pacing combined with choice-based scheduling and reassurance strategies. VCA Bay Area Animal Hospital delivers veterinary services throughout Oakland and California by relying on both animal behaviors and family input to create care plans that maintain stability and compassion throughout the treatment process.
Business Hours
Monday
08:00AM-21:00PM
Tuesday
08:00AM-21:00PM
Wednesday
08:00AM-21:00PM
Thursday
08:00AM-21:00PM
Friday
08:00AM-21:00PM
Saturday
08:00AM-19:00PM
Sunday
08:00AM-19:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Dental
Euthanasia
Grooming
Surgery
Vaccinations
Team
Louisa Bynum
Veterinarian
Juliana Sorem
Veterinarian
Marci Ramos
Veterinarian
Rachel Berkley
Veterinarian
Rebecca Arntz
Veterinarian
Shelley LaMont
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Jae DK Szeszycki-Truesdell
18 Jul 2018
Negligence of staff during our dog's last stay devastates me. I was not called to be notified of any change in behavior or eating while she was there for a week. They had seen her for several years, s...
Negligence of staff during our dog's last stay devastates me. I was not called to be notified of any change in behavior or eating while she was there for a week. They had seen her for several years, so were familiar with her and it is reasonable to expect they would notice/observe change. When I picked her up she had nearly stopped eating altogether. A few days later I took her to the emergency vet and they found cancer in her liver and spleen. A week later was the end of her life. I had been meaning to find a new vet/boarding situation. Of course, they didn't cause her illness. They failed us nonetheless. I would sue, however, it's not worth the agony.
LD Louis
11 Jul 2018
I have received services and boarded my pup here for 10+ years. Rapidly increasing costs, high fees for basic services, constant staff changes and a pup that comes home emaciated after boarding have ...
I have received services and boarded my pup here for 10+ years. Rapidly increasing costs, high fees for basic services, constant staff changes and a pup that comes home emaciated after boarding have driven down my opinion of this vet. The facility is also not as clean as it use to be when I first brought my pup for care. Convenient hours, relatively friendly staff and competent doctors is why I continue to patronize this location.
craig stevens
14 Jun 2018
This place was clean and very well organized, the staff are friendly and very well informed, veterinarians are also very nice, and answered all of my questions and gave great advise.
Liz Owens
10 May 2018
I have been going to VCA Oakland for years and years, with multiple pets and have been very happy with these providers. I had had two very poor medical experiences at VCA Albany and am so glad I swit...
I have been going to VCA Oakland for years and years, with multiple pets and have been very happy with these providers. I had had two very poor medical experiences at VCA Albany and am so glad I switched. Every doctor who has treated my animals at VCA Oakland has been very kind, thorough, and professional. They don't push unnecessary tests or treatments. The doctors are timely. The front staff is generally very helpful and organized. The only problem is that after your animal is seen it can take a very long time (sometimes 45 minutes or more) to get checked out as the front desk is waiting for orders/instructions/medicines from the medical staff. Not sure why this part of the visit is so inefficient. Expect expert, compassionate care but perhaps a long wait for your bill and medicines at the end!
mesha adams
17 Apr 2018
I am a VCA member and seriously considered leaving the CareClub. I’ve had multiple negative experiences with Dr. Ellen Wang, in person and over the phone. The only vets worth your time and pet’s healt...
I am a VCA member and seriously considered leaving the CareClub. I’ve had multiple negative experiences with Dr. Ellen Wang, in person and over the phone. The only vets worth your time and pet’s health are Dr. Arntz and Dr. Joo. Please avoid Dr. Ellen Wang at all cost. She is rude, impersonal, and cold. She does not listen to your concerns. It appears as though she lacks any compassion or excitement to work with pets or be around humans for that matter. She has dead eyes, an expressionless face, and a condescending tone. If you ever find yourself in an exam room with her, please walk out. She is very eager to prescribe your pet unnecessary medications/food and belittle your opinions.
Lindsey Davidson
5 Mar 2018
This is the best place to take your furry friend! I took my pup here the day after I adopted him and they were very good at covering all the bases for a newly adopted dog. They're always excited to se...
This is the best place to take your furry friend! I took my pup here the day after I adopted him and they were very good at covering all the bases for a newly adopted dog. They're always excited to see my pup and are very good at fixing any issues you might have, I signed up for CareClub after a few visits and talked to Amber on the phone and she was able to help me out with a great deal for my puppy with a low monthly payment and compensate me for the time I wasn't already signed up, very honest of them! All their doctors and staff are fantastic I highly recommend them!
Honey Jones
5 Feb 2018
All in all they are really great. I've been to many vets and I think VCA has some great vets and assistants that will treat your companion like family for a reasonable price. They have a program which...
All in all they are really great. I've been to many vets and I think VCA has some great vets and assistants that will treat your companion like family for a reasonable price. They have a program which is similar to insurance but it's more like prepaying four basic services on a monthly basis. I did it and I thought it was a good idea. I personally don't like big Pharma like Science Diet but they never force it on you.
Natalia Natalia
2 Feb 2018
I called the place this morning requesting an appointment because of my dog's ear infection. I asked the women on a phone if I can use a coupon for a free exam for first time clients that they have on...
I called the place this morning requesting an appointment because of my dog's ear infection. I asked the women on a phone if I can use a coupon for a free exam for first time clients that they have on their website. The woman on the phone confirmed that the coupon CAN be used for my appointment. In the evening, when I came to the clinic with my poor dog, they said that I cannot use the coupon because it is for a wellness exam only. Really? Who does this??? They lied to me and wasted my time. So frustrating and unprofessional! Now I have to take my dog to an emergency vet clinic because it is too late to make a regular appointment elsewhere. Keep your pets away from this place and their incompetent employees .
Dee Grant
2 Jun 2017
Poor service. Basic Appt at 4pm I did not leave facility till 7pm. Staff was not engaging.
Colette Simone
8 Apr 2017
Caring, friendly and professional staff. Open 7 days a week. Boarding services.
David Besley
14 Mar 2017
I have been going to The VCA animal center on Shattuck for nearly 20 years. I have never had a bad experience. My 17 year old Rottweiler mix and the love of my life, Hannah received all of her care th...
I have been going to The VCA animal center on Shattuck for nearly 20 years. I have never had a bad experience. My 17 year old Rottweiler mix and the love of my life, Hannah received all of her care there and died there in my arms in the most beautiful way. Thank you Dr Arntz you were terrific!
Now I go there with my 9 year old dachshund and he loves going. The staff are terrific too.
Mae Chan Frey
17 Feb 2017
My rescue pit has received fine care here for his initial checkups, but what I appreciate most is a place I can board him for the day or overnight that's within walking distance to my house.
Simone Anderson
21 Jan 2017
This place is wonderful! The staff is friendly and they treat us like family. Dr. Arntz is hands-down the BEST vet in this place. She is so friendly, down to earth and it's apparent she loves anima...
This place is wonderful! The staff is friendly and they treat us like family. Dr. Arntz is hands-down the BEST vet in this place. She is so friendly, down to earth and it's apparent she loves animals. She always treats me and my baby the best. She takes her time and even exams my baby in the comfort of my lap, which makes mommy and fur-baby more comfortable.
frances mitchell
8 Jan 2017
I love the Care Club. The staff is very nice. My puppy loves them too.
stacei pipkin
26 Oct 2016
Great Experience!!!..from the beginning with my frantic phone call. In desperate need with an 8 week old pup. Stephanie took my call and sprung into action. Within 10 minutes we were being brought int...
Great Experience!!!..from the beginning with my frantic phone call. In desperate need with an 8 week old pup. Stephanie took my call and sprung into action. Within 10 minutes we were being brought into a room. From there Dr.Kim so honest and calming took over and glad to say Budz is 100% better. Thanks VCA Oakland
Smita Bhattacharya
5 Oct 2016
Really enjoy bringing my dog here. The providers here truly have a passion for what they do and they definitely take their time with each patient. The wait time is a little high because of the amount ...
Really enjoy bringing my dog here. The providers here truly have a passion for what they do and they definitely take their time with each patient. The wait time is a little high because of the amount of time they do spend with each pet and owner, but honestly as a first time owner, I do appreciate the level of detail they explain everything to me in.
Dan Toone
31 Dec 2015
They seem to think you have all day to wait to pay your bill and leave after visit. Not the first time I've had to wait to pay my bill when I can see they have my file right there in front of them. I ...
They seem to think you have all day to wait to pay your bill and leave after visit. Not the first time I've had to wait to pay my bill when I can see they have my file right there in front of them. I was told to go sit down and they would call me when my file was brought up. I HATE being LIED to. Nothing pisses me off more. A half an hour later I walked out and called them on the phone. I was told my file was NOW ready. I went back in and there it sat, right in the same place. They wanted me to sign in again, so I had to call them from the inside of the office and say I was at the counter and if they weren't going to take my payment I was leaving and not paying the bill. Ridiculous. I'm done with this place.
Sean Wigglesworth
12 Sep 2015
Ok. Vets are great, informative, and listen to your concerns or questions. Very friendly staff. Do NOT go here if you have a tight schedule (every appointment runs 2 hours, I've literally sat in the w...
Ok. Vets are great, informative, and listen to your concerns or questions. Very friendly staff. Do NOT go here if you have a tight schedule (every appointment runs 2 hours, I've literally sat in the waiting room for 30 minutes after the appointment because we weren't able to pay until they did paperwork, every time.) That would be OK, except that they apparently have a policy of not authorizing Rx requests from online pharmacy stores (1800PETMEDS). This is apparently written down somewhere, however not one person felt mentioning that when we brought in our dog for fleas. We are fighting fleas, and they are forcing us to either buy their off brand meds (ComboGuard, which funny enough is a generic AND TWICE AS EXPENSIVE as the name brand meds online) which we don't want because it isn't the medication we are trying to get filled.
Their reason for not authorizing faxed in Rx? They can't verify where the meds come from... I'm sorry, but it's just not OK with me that you are obviously steering us towards your pharmacy. All you do by forcing us to mail in the physical Rx is delay treatment and make our lives harder AND more expensive. I get why they say their meds are cheaper: you'd have to overnight anything you needed that week if you don't want to buy from them.
ADD TO THAT: Their records aren't company wide. I tried to stop by the closer VCA at the very beginning and was told we'd be treated like new patients and they would need a day or two to transfer records.
So to close, the VCA is like a franchise for animal treatment. No one location is connected to another past the name and basic policies. Sorry VCA, but you lost our pets today, and I won't be recommending you.
Gary Karr
26 Apr 2015
In the saddest of circumstances, the VCA Bay Area Animal Hospital took good loving care of us and our 18-1/2-year-old cat, Winston. Dr. Ramos walked us through the various treatment options for Winsto...
In the saddest of circumstances, the VCA Bay Area Animal Hospital took good loving care of us and our 18-1/2-year-old cat, Winston. Dr. Ramos walked us through the various treatment options for Winston as his kidneys seemed to be giving out and she gave tender and thoughtful support of our decision to let Winston go. She was a true professional with a very wonderful human side to her, and the staff treated us equally professionally and carefully, and all on a Sunday morning nonetheless. I hope anyone reading this review does not have to visit VCA in the same set of circumstances, but whether you do or not, I feel confident you and your four-legged loved one will be in good care.
Brad Paulus
14 Feb 2015
Great Staff, Great Doc's. Very busy practice. Make sure to crate your felines, as everybody is one big happy family in the reception area. Fee schedule is a little on the high side, to cover all th...
Great Staff, Great Doc's. Very busy practice. Make sure to crate your felines, as everybody is one big happy family in the reception area. Fee schedule is a little on the high side, to cover all the features of the practice, but worth it. Basically a spin-off of the original Broadway Pet Hospital. We've tried several of the other Vet Clinics in the city, though they had a more personalized practice, they couldn't provide breadth and depth of VCA with its vast network of resources and Doc's. Remember they DO NOT HANDLE TRAUMA CASES, you have to either go to Berkeley or San Leandro VCA hospitals. We've used VCA San Leandro for a Hit and Run case, again excellent care. VCA is like Kaiser Permamente, you either "love them, or hate them".
Mary M
10 Jan 2015
I've been taking my pets here for 14 years. The staff are friendly, and it's always easy to see a doctor because they have more than one doctor working at the same time. Sometimes you can get a same-d...
I've been taking my pets here for 14 years. The staff are friendly, and it's always easy to see a doctor because they have more than one doctor working at the same time. Sometimes you can get a same-day appointment. But also, if you don't have an appointment, you can still see a doctor as a walk-in.
They always have one doctor working who handles walk-ins. You might have to wait a little longer as a walk-in, but I rarely have had to wait extremely long times as a walk-in. Also, they are open longer hours than other vet offices during the week, and they're also open on Saturday and Sunday, which is really convenient for me.
Before I started going to VCA Oakland, I had two vet offices that I used. I remember how hard it was with those other vets to get a same-day appointment, plus they often closed early, and weren't open on weekends. With animals, you can't always predict when they need to see a vet. Being able to see a vet ASAP is very important to me, and that's the main reason I go to VCA. In addition, the vets here that I've seen are really good.
This might sound like a walking advertisement, but I really appreciate that I have a place to take my pet that has realistic hours that accommodate my work schedule. Dr. Bynum is a great doctor and she is so respectful of my pets and us as clients. You can tell she really loves animals and knows her stuff.
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FAQs
Where is Vca Bay Area Animal Hospital located?
Vca Bay Area Animal Hospital is located at 4501 Shattuck Ave., NULL, Oakland,NULL 94609. It's easily accessible to pet owners in the Oakland area and surrounding communities.
What time does Vca Bay Area Animal Hospital open and close each day?
Vca Bay Area Animal Hospital is open Monday 08:00 AM - 21:00 PM, Tuesday 08:00 AM - 21:00 PM, Wednesday 08:00 AM - 21:00 PM, Thursday 08:00 AM - 21:00 PM, Friday 08:00 AM - 21:00 PM. On Saturdays, it's open 08:00 AM to 19:00 PM. On Sundays, it's open 08:00 AM to 19:00 PM.
Is Vca Bay Area Animal Hospital open on Saturdays?
Yes, Vca Bay Area Animal Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 19:00 PM.
How can I book an appointment at Vca Bay Area Animal Hospital?
You can book an appointment online with Vca Bay Area Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vca Bay Area Animal Hospital offer?
Vca Bay Area Animal Hospital in Oakland offers a range of veterinary services, including Acupuncture, Dental, Euthanasia, Grooming, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vca Bay Area Animal Hospital offer vaccinations for pets?
Yes, Vca Bay Area Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Oakland clinic.
Does Vca Bay Area Animal Hospital offer pet dental care?
Absolutely. Vca Bay Area Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Vca Bay Area Animal Hospital?
Vca Bay Area Animal Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Oakland.
Do they perform spay/neuter surgeries at Vca Bay Area Animal Hospital?
Vca Bay Area Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Oakland has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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