Occidental Veterinary is extraordinary. From the day we brought home our guy, Woof! at 9 weeks old to today they have been a outstanding and loving extension of our efforts and experiences in raising our special guy. Despite out two hour drive, whether it be unplanned, emergency or planned visit, the staff and docs are always on hand to not only help but provide Woof! with the familiarity and care he is so comfortable with. Whejn I say "let's go to the vet" you would think I said let's play ball! He runs in, stays attentive and you can see the trust in his eyes and action and they return the same. Woof! is our first dog and he is a high energy smart guy. He takes some special handling because of his know-it-all personality and the staff here under Doctor Lane has helped shape him into the special guy he is!!! They are unbiased, fair and over generous with their knowledge, time and attention! Thank you everyone. Read Less

Overall, Occidental Vet Hospital is very good to excellent. Because Occidental is somewhat out of the way and 15 minutes to Sebastopol can seem like an eternity when you have an emergency, it is even more important to keep regular Saturday hours. Dr. Lane can seem aloof and clinical bordering and overly cautious and extreme in treatment. Better to be safe than sorry is my attitude, though. The front staff make up for the poor bedside manner. Each is friendly and competent and eagerly develop personal relationships with both you and your pet. We continue to choose Occidental Veterinary Hospital for our "go to" primary care pet services. Read Less

I would love to patronize locally owned, small businesses but when it's clear the owners are only out for themselves I have a very hard time doing this. I have taken my dogs to Occidental Vet many times over the years and recently had a need for a prescription for simple flea medication, a medication that has been prescribed for both dogs by this vet in the past. I was appalled by the fact that the vet wouldn't provide this prescription without charging me for a full check-up when the dogs weren't due any shots/check-ups for another 4 months. So, I guess the vet would rather have me buy the medication from a questionable online source rather than provide a prescription to ensure the animal has the care it needs, pretty sad. Analy vet, who has also seen these dogs in the past, was happy to write the prescription. At Occidental Vet the client doesn't come first, the vets wallet comes first. Read Less

Very unprofessional and greedy operation that looks for reasons to add more services to bill you. They also "fired" us as customers with no explanation...what??! Analy is a much better vet with more doctors and support staff and run their business with integrity at a good value. Sad for Occidental. Read Less

Always great with my cat Chloe. Their special cat rating is well deserved. Chloe can be difficult at the vet but she is much calmer in the cat friendly environment. The staff is great and Dr. Lane (her vet) is terrific! A great addition to our little town! Read Less

Everyone here is so patient and caring. I cannot say enough kind words to express how thankful I am at the wonderful care my kitty's are given here at Occidental Veterenary Hospital. I highly recommend them. Read Less

Dr. Erin Lane & Dr. Joe Graff are a couple of the finest veterinarians I've had the pleasure to meet. If you haven't met them yet, you should. They are thorough, straight forward & gentle with the pet parents. The staff is great, too! Read Less

Dr. Lane and all the staff are great. Very kind, knowledgeable, and helpful. Dr. Lane did some major surgery on my pit last year, and probably bought him a few more years to live... After terrible experiences at Forestville VCA and at the Guerneville Vet, I would recommend Occidental Vet to anyone in the area. Read Less

Dr. Lane was our primary vet for a few years before her move to Northern California, and we miss her and the care she provided to our 4 footers. She was incredibly smart and had tips and medication recommendations that other vets hadn't thought of. We always knew that our 3 dogs and cat were getting the best of care. I also enjoyed talking to her about traveling, although her recommendation to try Pasta cooked in Black Squid Ink in Venice, Italy I would reconsider (although it is probably an acquired taste). Occidental, you are lucky to have her. Read Less

THE OCCIDENTAL VET HOSPITAL WAS VERY INFORMATIVE BUT VERY EXPENSIVE MY CAT HAD A URINARY BLOCKAGE AND I NO THAT IT HAPPENS IN MALE CATS OFTEN THEY DID GIVE HIM ALL THE NECESSARY EMERGY TREATMEBT THAT WAS 300.$ ALL THAT I HAD WE THOUGHT THAT WOULD BE ENOUGH ALTHOGH THEY SOMETIMES HAVE A BLOCKAGE IN THEIR BLADER SO IT WAS TO HAVE SURGERY WHICH I COULD NOT AFFORD AND ONE THING ABOUT THIS PLACE THEY DO NOT GIVE CREDIT EVEN IF YOU HAVE TAKEN YOUR ANIMAL THERE FOR OTHER THINGS IT WAS SAD BUT I COULDNT PUT HER DOWN WHAT COULD I DO ? BUT THE RECEPTIONIST NEW SOMEONE WHO WAS LOOSING A CAT19 YRS OLD AND SAID THEY HE WOULD ALMOST 99% ADOPT AND PAY THE EXPENSIVE SURGERY BEING BROKE I AGREED AS THE MAN WOULD LOVE MY CAT AND TAKE GOOD CARE OF IT . MY ONLY HURTFUL PART TO THIS STORY IS I ONLY AGREED BECAUSE I COULD NOT AFFORD THE MONEY I WAS GOING TO TAKE MY DOG IN AGAIN WHEN THE RECEPTIONIST SAID I OWED REMAINDER BALANCE I EXSPLAINED AND SHE MADE ME FEEL AS IF I DIDNT CARE ABOUT MY CAT AND I JUST CUT AND RAN AS THE DR PUT IT .I GAVE MY CAT UP BECAUSE I LOVED MY CAT AND GAVE IT AWAY SO IT WOULD LIVE A HAPPY LIFE WITH A LOVING OWNER. AND IT TOOK THE REMAINDER OF CASH MONEY I HAD . I WILL NEVER GO THERE AGAIN FOR MAKING ME FEEL THAT I WOULDNT DO ANYTHING MORE FOR MY ANIMALS .THEY TORE THE URITHRA WHEN THE CATHERIZED HIM I AM NOT A DR BUT I THINKTHEY WERE ALITTLE HEARTLESS AND I NEVER HEARD IF MY CAT MADE IT AND HE IS WELL AND ALIVE AS SHE PROMISED. TO SAY I CUT AND RANBECAUSE I COULDNT AFORD A OPERATION IS OBSURD AND RUDE ,I ENDED UP TAKING MY DOG TO GUENEVILLE CLINIC WERE I WAS PLEASENTLY SURPRISED THAT THE NEW VET IS REASONABLE KIND AND PATIENT EDDIE IS RETIRED AND HOPEFULLY ON SOME BREACH WITH AN UMBRELLA GOOD LUCK ED TAKE YOUR CHANCES? THERE ARE 2 DR AND I WOULD RECOMEND THE MALE DR. NOT SAYING THEY ARE NOT GOOD DR, BUT NOT VERY UNDERSTANDING EVERYONE HAS BILLS .HOPEFULLY THEY WILL NEVER HAVE TO BE IN MY POSITION! Read Less

Dr. Lane is a wonderful vet. Her kind heart, friendly personality and thorough approach is something I haven't found anywhere else. All the ladies who work at the hospital are so warm and helpful and treat my boxer baby like gold. I highly recommend Dr. Lane and her staff. Read Less

I love Dr Lane, and so do both by cats. Thanks to her experience and her honesty, she will "tell it like it is" and will not only advise you to provide the best of care for your pets, but you will know why you are doing what you are doing! Dr Lane is a straight shooter who leaves no doubt in my mind or questions unanswered. I love the fact that she has made me a more knowledgeable and active participant in my cats' care. She always explains why she suggests what she does and you are never left with the feeling that you have been bombarded with big words in order to be made to spend more money. My elderly aunt has also consulted with Dr Lane about her senior cat, who had previously been misdiagnosed and put through useless and expensive treatments. Dr Lane quickly found anemia to be the culprit, had the proper tests ran and Aero is now being treated appropriately. I recommend Dr Lane without hesitation. Read Less

Dr Lane has treated both my cats. I not only truly value and appreciate her experience, but most of all, I appreciate her honesty. Everything that is done (or not done when not necessary) to my cats is explained. Thanks to Dr Lane, I feel like a better pet owner because I am an active participant in my cats' care. I know what is being done, why, how, and most of all I do not feel placated, wooed to bring in more business or uselessly flattered to generate more revenue. The common goal Dr Lane and I have is the health of my pets, and I have full confidence in whatever Dr Lane recommends. She tells it like it is. And my cats love her (they actually sit on the exam table without restraint as she opens their mouths, look at their ears, etc.) Animals can tell. Read Less