Short Review: We always receive the very best service at Oceanside Veterinary Hospital. The staff is always so friendly, great and helpful, and Dr. Hackett is so wonderful and thorough, and genuinely ... Read More
Short Review: We always receive the very best service at Oceanside Veterinary Hospital. The staff is always so friendly, great and helpful, and Dr. Hackett is so wonderful and thorough, and genuinely cares. We feel very safe taking out pets here, and know they will receive the best care here. We will definitely recommend OVH to friends looking for a vet. Thanks for all of your great care with all of our pets, always!!
Long Review (with backstory):
We are so happy we found Oceanside Veterinary Hospital! We have received the best care for our pets here. In July of 2015, my dog Oswald (Chihuahua) collapsed while playing in our backyard. He then began to have increasingly labored breathing. The vet office we usually took him to did not seem concerned, and said they were all booked up, and wouldn't be able to see him for a few days. We began to feel desperate as he could barely breathe, and luckily we came across Oceanside Veterinary Hospital. They truly cared greatly here, took the situation very seriously, and got him in immediately. Dr. Hackett ended up saving his life by acting quickly, as his lungs were filling up with fluid. We do not believe he would have survived if we had waited any longer. Unfortunately Oswald was diagnosed with Congestive Heart Failure, and had to be on medications helping his heart and his breathing. We truly received the best care here. Dr. Hackett was always in communication any time we had any questions or concerns which was very comforting, and she also always made sure we understood everything which really helped in taking care of Oswald. The few times we had to get Oswald in quickly, and Dr. Hackett wasn't in the office, the other doctors (Dr. Burnell and Dr. Gordon) were fantastic and took great care of Oswald. The front desk staff was always so great and helpful. Any time we mentioned Oswald was having trouble breathing or any other problems they took it very seriously and would get him in right away. They were very kind with him, and made him feel welcomed and at ease when we walked through the door, in a place which is typically overwhelming for pets. The vet techs are also so friendly, helpful, and great, and take great care of our pets. All of the staff at Oceanside Veterinary Hospital is lovely, and so kind and caring. Unfortunately Oswald, passed away at the end of December 2015, but thanks to Oceanside Veterinary Hospital our family got five/six extra months with our Oswald. He really was the best dog, and I truly don't believe we would have had that extra time with him if it wasn't for Oceanside Veterinary Hopsital, and we are truly forever grateful to them for that.
We have since adopted two more dogs, since our other dog Jack was left devastated by the loss of Oswald. We adopted Chester, who is 13 years old and was given up after his owner passed away, and had severe dental problems. Dr. Hackett and the staff got his mouth all cleaned up and he is feeling great. Our other pet, Todd, we adopted had previously been a stray and had a severe skin infection, lots of hair loss, and a bad allergy. Although it is not an overnight process in getting him back to normal, the change we have seen already is amazing. His terrible infection (his skin was oozing pus, he was always damp and sticky, and had severe flaking of skin) has cleared up, he's no longer itching constantly or flaking skin, and he has already gotten a lot of hair growth. He looks great now. Most of all, his personality has changed! He is so happy, and energetic now. There is no denying how good he feels. Dr. Hackett quickly found the right medicines for him, and he's doing so great now. Overall, we are just so happy with the service we have received here. We cannot say enough good things about Dr. Hackett and the rest of the staff here!! We really feel comforted in bringing our pets here, and trust they will be taken great care of here. Thanks for all you have done for our pets and our family! Read Less