A.E.Z.R. Pet Hospital
Petaluma, California
Book an Appointment
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Please call
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Team
Elmar Zamora
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Services
Boarding
Dental
Deworming
Euthanasia
In-House Blood Analysis
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Reviews
Otto Marquardt
9 May 2018
REPORT
Wonderful caring people, couldn't be luckier with the vet!
A C
5 Mar 2018
REPORT
My family has been using this vet for over 25years. They are family
Jacky S.
12 Aug 2017
REPORT
I guess this place works for some people but I'd like to share my experience anyways. However, I have not used this Vet in 2 years because of what happened, so I don't know what has changed. Communica...
I guess this place works for some people but I'd like to share my experience anyways. However, I have not used this Vet in 2 years because of what happened, so I don't know what has changed. Communication was poor. Dr. Zamora (the elder) seemed to be a man of few words and I never felt like he really answered my questions or addressed my concerns. Communication between him and the others who worked there was poor as well. I brought my dog in once because he was not eating and I thought something was wrong with his teeth. When they asked I told them that he would not eat but he drank and was not dehydrated. Hours later when I go to pick him up, the whole side of his face and neck were swollen! I immediately asked the man who worked at the front desk what happened and he had no idea, and actually had to call Dr. Zamora to find out while I had to wait there thinking something was seriously wrong with my poor dog. It turned out to just be saline solution (that he didn't need) because they thought he wasn't drinking water and was dehydrated (which I told them when I brought him in.) I always felt like he was a little rough with my dog, I would bring him in to get his nails trimmed and every single time Dr. Zamora would cut the nail quick. I understand accidents happen but every time it happened he was just so casual about it and was very nonchalant like this was a normal thing to happen. The final thing that made me find a new Vet was 2 years ago, my dog got into the garbage and ate some moldy pasta. He got very sick to the point where he was throwing up and having convulsions. I stayed up all night with him very distraught, and as soon as you guys opened I called to see if I could get advice and an appointment. I called and started to tell what was going on only to be cut off and told to "call back later." I will never forget the complete lack of caring and compassion from that phone call. Most of my family had used AEZR for years and for countless animals. Now, none of them do. I called up another wonderful Petaluma Veterinary who spent 20 minutes on the phone with me going over my options and helping me decide what was best for my dog. I don't think anybody from AEZR ever gave me that much time in the 7+ years I went to them.
LoLo A.
8 Jul 2017
REPORT
The last time that I had gone here was 2013, and then my mom had brought my cat in in 2014. Elmar was great in the past, in terms of her knowledge and demeanor with my cat, but the original Doctor Zam...
The last time that I had gone here was 2013, and then my mom had brought my cat in in 2014. Elmar was great in the past, in terms of her knowledge and demeanor with my cat, but the original Doctor Zamora (older gentleman) would be quite rough with how he'd grab and poke my shy kitty, and the last time that my cat was was brought in (my mother brought her in 2014) my cat was in pain from her nails being clipped too closely. I'm just not comfortable going back there.
Katherine C.
31 May 2017
REPORT
Been going to Dr. Zamora for 16 years and we love him and his family that works there. Helped with my three dogs and cat! Always makes time to squeeze us on in as soon as possible!
marie kinney
22 May 2017
REPORT
Very wonderful Dr Emilio is very good with on call emergency Appts he is very flexible and if need be will perhaps take pmts. which is rare , he has seen two of my cats over the last 30 years !! I tru...
Very wonderful Dr Emilio is very good with on call emergency Appts he is very flexible and if need be will perhaps take pmts. which is rare , he has seen two of my cats over the last 30 years !! I trust their office Dr Zamora his daughter is also great and will be taking over when her father retires ! I can't say enough to praise them.
Stephanie P.
7 Jan 2017
REPORT
If my girl Norma Jean ever needs medical attention or a check this is the place I trust and take her too. Most always she was seen the minute I brought her in. I highly recommend this business and wil...
If my girl Norma Jean ever needs medical attention or a check this is the place I trust and take her too. Most always she was seen the minute I brought her in. I highly recommend this business and will continue to use there services :)
Anastasia Llorence-Owens
6 Jul 2016
REPORT
Friendly and Clean. Price are reasonable. Emilio and staff are very friendly, polite and helpful. Its nice to walk into a hospital and are greeted by name and know the medical history of my pets.
Christine L.
30 Jun 2016
REPORT
I never really write reviews but realized that I kind of had to. The staff is great and really make you feel welcome. Great place and highly recommend to others.
Bill Stanton
23 Feb 2016
REPORT
While some may appreciate the low prices and flexible payments, Dr. Zamora unfortunately keeps very partial and selective financial records. A billing arrangement isn't a service to your client if rec...
While some may appreciate the low prices and flexible payments, Dr. Zamora unfortunately keeps very partial and selective financial records. A billing arrangement isn't a service to your client if records of prior payments are omitted.
My elderly mom (who passed a few months ago) claimed several times AEZR was double billing her for our family cats and pug, and after paying the last bill out of my own pocket in 2014, there's still no record of any such payment, or any other payments for the past 4 years, which is totally untrue. The last time I paid a $100 installment in order to get a $15 glands expression for my pug, mom was really upset - claiming she'd already paid off the outstanding amount and that I should not pay them any more.
When we had our second cat Corky put to sleep in 2013 (which was paid for) I left her overnight and in the morning she was in deplorable condition, worse than when she was dropped off. Dripping and soaking wet, shaking and clearly miserable. Couldn't they have at least kept her dry and warm?
Dr. Zamora has a rather cold bedside manner during euthanizing and actually whistled to himself during and after the injection. They then tried to charge an exorbitant disposal fee and $50 PER NIGHT to keep her in their freezer while we decided to make arrangements for her burial. When I went to pick up her remains, I got back the same box I brought her in. I had to bury her little frozen body myself.
Today, I brought in my pug with a tumor - waited about 30 minutes and after being admitted to the exam room, Zamora brought out his file folder with its incomplete records and said a remaining balance would need to be settled before he would treat my pet. Needless to say, he refused to acknowledge the prior payments, accused my recently deceased mother of lying and had a few choice words for her and myself. Unbelievable.
Please, do yourself and your pets a favor and avoid this vet and his practice. His family is friendly and supportive, but that can't make up for the horrible attitude and fraudulent billing.
M M.
9 Jan 2016
REPORT
My family has been taking our pets here for decades and my most recent experience was fantastic. They're very fair on price and quite honest about what your options are regarding your pet's care.I fin...
My family has been taking our pets here for decades and my most recent experience was fantastic. They're very fair on price and quite honest about what your options are regarding your pet's care.I find it odd that some of the reviews here went for the ad hominem approach. I can't imagine an experience further from what they've described (not to mention being genuinely curious about how they arrived at the "crack whore" conclusion -- takes one to know one, I guess?). I'm surprised Yelp has allowed that review to stand.If you're on the fence, definitely give them a try. Like preferences in the type of pet a person gets, expectations of veterinary care can be highly variable from pet owner to pet owner. If they're not for you, no big deal. If they are, you've found a nice, reasonably-priced family business that will be around for a long time, since I believe his son plans to take over, maybe along with some other siblings. I thank them for their care and wish them luck!
Philip DeCook
19 Dec 2015
REPORT
Friendly service and reasonable prices. Will go here next time my pets need veterinary care
Bea Cseszlyar
15 Jun 2015
REPORT
After we moved to Petaluma in 1995, Dr Zamora, and later on Elmer and Rex have been caring for our family pets. All I can say is THANK YOU for the unconditional care you gave to Rocky and Milo until t...
After we moved to Petaluma in 1995, Dr Zamora, and later on Elmer and Rex have been caring for our family pets. All I can say is THANK YOU for the unconditional care you gave to Rocky and Milo until they passed, and the great care you give to Garfield, Zeus and Bella. Our new family member, Ned, will be visiting you soon :)
Stephanie Grace Pedersen
19 May 2015
REPORT
NormaJean and I just love it here. They are great and anytime she has needed to stay overnight they updated me on everything that was going on with her
Terry Blair-Penry
19 May 2015
REPORT
Dr Zamora, Elmar & Rex, are great. I love the way their care about their patient !!
Katherine Carbajal
24 Jul 2014
REPORT
Been coming here for 14years! Dr. Zamora is great :-)
A Google User
12 Dec 2011
REPORT
Prices and care both from decades ago -- might be OK for shots & the simplest check-ups, but that's all! he didn't suggest anything could be done for my mother's cat with chronic renal failure (learn...
Prices and care both from decades ago -- might be OK for shots & the simplest check-ups, but that's all! he didn't suggest anything could be done for my mother's cat with chronic renal failure (learned a year after her death that it has been normal for crf cats can have normal lives for months or years with simple treatment), he brought her body out in the carrier uncovered -- it took a "reflex" breath and he just pushed the air back out with a shrug when I pointed to her in horror.... sent one of mine home unconscious/floppy after surgery with blood oozing from the incision claiming it was "normal" and she'd wake up -- seemed surprised when I told him she died a few hours later when I was rushing her to the ER vet for seizures (a vet tech friend said the description I gave fit that of massive/fatal brain damage and he should've done bloodwork to ensure she had no anemia or anything first -- it wasn't even suggested)...
I'm a wreck still even thinking about those poor cats...
Business Hours
Monday
Mon
10:00AM-12:00PM
14:00PM-17:00PM
Tuesday
Tue
10:00AM-12:00PM
14:00PM-17:00PM
Wednesday
Wed
10:00AM-12:00PM
14:00PM-17:00PM
Thursday
Thu
10:00AM-12:00PM
14:00PM-17:00PM
Friday
Fri
10:00AM-12:00PM
14:00PM-17:00PM
Saturday
Sat
10:00AM-14:00PM
Incorrect information? Let us know
A.E.Z.R. Pet Hospital
Petaluma, California
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
Business Hours
Monday
10:00AM-12:00PM
14:00PM-17:00PM
Tuesday
10:00AM-12:00PM
14:00PM-17:00PM
Wednesday
10:00AM-12:00PM
14:00PM-17:00PM
Thursday
10:00AM-12:00PM
14:00PM-17:00PM
Friday
10:00AM-12:00PM
14:00PM-17:00PM
Saturday
10:00AM-14:00PM
Services
Boarding
Dental
Deworming
Euthanasia
In-House Blood Analysis
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Team
Elmar Zamora
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Otto Marquardt
9 May 2018
Wonderful caring people, couldn't be luckier with the vet!
A C
5 Mar 2018
My family has been using this vet for over 25years. They are family
Jacky S.
12 Aug 2017
I guess this place works for some people but I'd like to share my experience anyways. However, I have not used this Vet in 2 years because of what happened, so I don't know what has changed. Communica...
I guess this place works for some people but I'd like to share my experience anyways. However, I have not used this Vet in 2 years because of what happened, so I don't know what has changed. Communication was poor. Dr. Zamora (the elder) seemed to be a man of few words and I never felt like he really answered my questions or addressed my concerns. Communication between him and the others who worked there was poor as well. I brought my dog in once because he was not eating and I thought something was wrong with his teeth. When they asked I told them that he would not eat but he drank and was not dehydrated. Hours later when I go to pick him up, the whole side of his face and neck were swollen! I immediately asked the man who worked at the front desk what happened and he had no idea, and actually had to call Dr. Zamora to find out while I had to wait there thinking something was seriously wrong with my poor dog. It turned out to just be saline solution (that he didn't need) because they thought he wasn't drinking water and was dehydrated (which I told them when I brought him in.) I always felt like he was a little rough with my dog, I would bring him in to get his nails trimmed and every single time Dr. Zamora would cut the nail quick. I understand accidents happen but every time it happened he was just so casual about it and was very nonchalant like this was a normal thing to happen. The final thing that made me find a new Vet was 2 years ago, my dog got into the garbage and ate some moldy pasta. He got very sick to the point where he was throwing up and having convulsions. I stayed up all night with him very distraught, and as soon as you guys opened I called to see if I could get advice and an appointment. I called and started to tell what was going on only to be cut off and told to "call back later." I will never forget the complete lack of caring and compassion from that phone call. Most of my family had used AEZR for years and for countless animals. Now, none of them do. I called up another wonderful Petaluma Veterinary who spent 20 minutes on the phone with me going over my options and helping me decide what was best for my dog. I don't think anybody from AEZR ever gave me that much time in the 7+ years I went to them.
LoLo A.
8 Jul 2017
The last time that I had gone here was 2013, and then my mom had brought my cat in in 2014. Elmar was great in the past, in terms of her knowledge and demeanor with my cat, but the original Doctor Zam...
The last time that I had gone here was 2013, and then my mom had brought my cat in in 2014. Elmar was great in the past, in terms of her knowledge and demeanor with my cat, but the original Doctor Zamora (older gentleman) would be quite rough with how he'd grab and poke my shy kitty, and the last time that my cat was was brought in (my mother brought her in 2014) my cat was in pain from her nails being clipped too closely. I'm just not comfortable going back there.
Katherine C.
31 May 2017
Been going to Dr. Zamora for 16 years and we love him and his family that works there. Helped with my three dogs and cat! Always makes time to squeeze us on in as soon as possible!
marie kinney
22 May 2017
Very wonderful Dr Emilio is very good with on call emergency Appts he is very flexible and if need be will perhaps take pmts. which is rare , he has seen two of my cats over the last 30 years !! I tru...
Very wonderful Dr Emilio is very good with on call emergency Appts he is very flexible and if need be will perhaps take pmts. which is rare , he has seen two of my cats over the last 30 years !! I trust their office Dr Zamora his daughter is also great and will be taking over when her father retires ! I can't say enough to praise them.
Stephanie P.
7 Jan 2017
If my girl Norma Jean ever needs medical attention or a check this is the place I trust and take her too. Most always she was seen the minute I brought her in. I highly recommend this business and wil...
If my girl Norma Jean ever needs medical attention or a check this is the place I trust and take her too. Most always she was seen the minute I brought her in. I highly recommend this business and will continue to use there services :)
Anastasia Llorence-Owens
6 Jul 2016
Friendly and Clean. Price are reasonable. Emilio and staff are very friendly, polite and helpful. Its nice to walk into a hospital and are greeted by name and know the medical history of my pets.
Christine L.
30 Jun 2016
I never really write reviews but realized that I kind of had to. The staff is great and really make you feel welcome. Great place and highly recommend to others.
Bill Stanton
23 Feb 2016
While some may appreciate the low prices and flexible payments, Dr. Zamora unfortunately keeps very partial and selective financial records. A billing arrangement isn't a service to your client if rec...
While some may appreciate the low prices and flexible payments, Dr. Zamora unfortunately keeps very partial and selective financial records. A billing arrangement isn't a service to your client if records of prior payments are omitted.
My elderly mom (who passed a few months ago) claimed several times AEZR was double billing her for our family cats and pug, and after paying the last bill out of my own pocket in 2014, there's still no record of any such payment, or any other payments for the past 4 years, which is totally untrue. The last time I paid a $100 installment in order to get a $15 glands expression for my pug, mom was really upset - claiming she'd already paid off the outstanding amount and that I should not pay them any more.
When we had our second cat Corky put to sleep in 2013 (which was paid for) I left her overnight and in the morning she was in deplorable condition, worse than when she was dropped off. Dripping and soaking wet, shaking and clearly miserable. Couldn't they have at least kept her dry and warm?
Dr. Zamora has a rather cold bedside manner during euthanizing and actually whistled to himself during and after the injection. They then tried to charge an exorbitant disposal fee and $50 PER NIGHT to keep her in their freezer while we decided to make arrangements for her burial. When I went to pick up her remains, I got back the same box I brought her in. I had to bury her little frozen body myself.
Today, I brought in my pug with a tumor - waited about 30 minutes and after being admitted to the exam room, Zamora brought out his file folder with its incomplete records and said a remaining balance would need to be settled before he would treat my pet. Needless to say, he refused to acknowledge the prior payments, accused my recently deceased mother of lying and had a few choice words for her and myself. Unbelievable.
Please, do yourself and your pets a favor and avoid this vet and his practice. His family is friendly and supportive, but that can't make up for the horrible attitude and fraudulent billing.
M M.
9 Jan 2016
My family has been taking our pets here for decades and my most recent experience was fantastic. They're very fair on price and quite honest about what your options are regarding your pet's care.I fin...
My family has been taking our pets here for decades and my most recent experience was fantastic. They're very fair on price and quite honest about what your options are regarding your pet's care.I find it odd that some of the reviews here went for the ad hominem approach. I can't imagine an experience further from what they've described (not to mention being genuinely curious about how they arrived at the "crack whore" conclusion -- takes one to know one, I guess?). I'm surprised Yelp has allowed that review to stand.If you're on the fence, definitely give them a try. Like preferences in the type of pet a person gets, expectations of veterinary care can be highly variable from pet owner to pet owner. If they're not for you, no big deal. If they are, you've found a nice, reasonably-priced family business that will be around for a long time, since I believe his son plans to take over, maybe along with some other siblings. I thank them for their care and wish them luck!
Philip DeCook
19 Dec 2015
Friendly service and reasonable prices. Will go here next time my pets need veterinary care
Bea Cseszlyar
15 Jun 2015
After we moved to Petaluma in 1995, Dr Zamora, and later on Elmer and Rex have been caring for our family pets. All I can say is THANK YOU for the unconditional care you gave to Rocky and Milo until t...
After we moved to Petaluma in 1995, Dr Zamora, and later on Elmer and Rex have been caring for our family pets. All I can say is THANK YOU for the unconditional care you gave to Rocky and Milo until they passed, and the great care you give to Garfield, Zeus and Bella. Our new family member, Ned, will be visiting you soon :)
Stephanie Grace Pedersen
19 May 2015
NormaJean and I just love it here. They are great and anytime she has needed to stay overnight they updated me on everything that was going on with her
Terry Blair-Penry
19 May 2015
Dr Zamora, Elmar & Rex, are great. I love the way their care about their patient !!
Katherine Carbajal
24 Jul 2014
Been coming here for 14years! Dr. Zamora is great :-)
A Google User
12 Dec 2011
Prices and care both from decades ago -- might be OK for shots & the simplest check-ups, but that's all! he didn't suggest anything could be done for my mother's cat with chronic renal failure (learn...
Prices and care both from decades ago -- might be OK for shots & the simplest check-ups, but that's all! he didn't suggest anything could be done for my mother's cat with chronic renal failure (learned a year after her death that it has been normal for crf cats can have normal lives for months or years with simple treatment), he brought her body out in the carrier uncovered -- it took a "reflex" breath and he just pushed the air back out with a shrug when I pointed to her in horror.... sent one of mine home unconscious/floppy after surgery with blood oozing from the incision claiming it was "normal" and she'd wake up -- seemed surprised when I told him she died a few hours later when I was rushing her to the ER vet for seizures (a vet tech friend said the description I gave fit that of massive/fatal brain damage and he should've done bloodwork to ensure she had no anemia or anything first -- it wasn't even suggested)...
I'm a wreck still even thinking about those poor cats...
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Incorrect information? Let us know