Petaluma Veterinary Hospital

Absolutely the best place in town to take your pet! Caring doctors and great prices. My dogs illness was misdiagnosed numerous times before coming here. I'm forever grateful to Dr. Smith and her staff for going above and beyond. Make no mistake this is Petaluma's best vet clinic!! Read Less

I STRONGLY recommend NOT to do business with the Petaluma Veterinary Hospital - a run down establishment which is poorly managed   Not worthy of even one star! The Rohnert Park Hospital is far superior and understands good business practices and common sense. I just used them for another pup about a month ago when we had a night time emergency and had such a great experience. They are pricey but after the insanity of my pup pick up in Petaluma - I will happily pay for the better practice in Rohnert Park. I tried this place because it has the Saturday hours  and was less expensive - the vet was wonderful - the staff was nice. However, they seem to have some clown who calls himself their financial officer - which is silly since they are a small office and just need a good bookkeeper! The building has not been properly maintained which reflects his failure to understand investing in your business and he certainly does not understand our pets are our loved family members. I come to pick up my 13 year old pup and learn this office does not take checks!!! No sign posted for cash/credit cards only anywhere in the office. No mention of this policy when we paid over $300 for the initial visit with a credit card. He does not take Care Credit (which most dentist and vets have been promoting and accepting for years) - he has some unknown alternative option - and they wanted me to go get cash before I could have my injured family member. I just wanted my loved one home and comfy! The bill was around $2300. I wanted to split the payment with cash and credit. I had no problem doing this at the Rohnert Park Hospital in the middle of the night! I have never had a vet - doctor - dentist - hospital who has failed to inform a customer of such a crazy business practice. I will NOT go back to this office and I would NOT recommend it to anyone! And by the way the sign is just tacky, goofy, and looks as run down as the building. Read Less

Dr. Smith and staff are always happy to see my pet. I love the fact that the doctor takes the time to explain everything to me in a way I can understand. The technicians are nice and really care about my dog and the receptionist always remembers my name. I highly recommend Petaluma Veterinary Hospital! Read Less

Best experience ever!!! Everyone was very friendly, kind and professional... wouldn't have changed a single thing about my dog Willows visit. Dr. Valerie Cantrell was gentle and thorough during her exam and truly an easy person to like (as was the vet tech and front desk people). No up-selling, stupid brochures from drug companies etc. Read Less

I just changed to this veterinarian hospital for my pet care for a few reasons. First, my vet of many years sold the practice and I continued to go there but noticed some things I wasn't happy with. So I changed my puppy Gracie to having a checkup and vaccination to there at Pet vet Hospital! I love the staff !! And Dr Cantrell was so efficient and most of all intuitive!! My Gracie was happy there, she was handled with love! So she is my new vet! Read Less

Best Vets around! We started taking our pets there in 1994 when Dr. Czarnecki was working with Dr. T. We had Sarah - yellow lab, and Lance - kitty cat). When Dr. C left then Dr. Smith started and she took great care of Sarah when she came down with bone cancer in 2006. She has a great sense of humor and is very caring and knowledgeable. All the staff is great, too - everyone is super helpful! Read Less

Took my Puggle Rocky in for a check up yesterday. Everyone there is super nice! The doctor and all the assistants made us feel comfortable. The doctor didn't try to upsell us on unneeded x-rays and tests and they have reasonable prices. This will be Rocky's new vet. Read Less

Our oldest dog is 14 and recently came down with a mystery illness and stopped eating. We were hesitant to take her in to our old vet place because they always seemed to charge an arm and a leg for everything. Our neighbor recommended Petaluma Veterinary Hospital so we made an appointment. They were absolutely amazing. They fit us in right away and were really straightforward on our options, their recommendations, and the costs associated with each. They ran some basic tests and worked with us on a strategy to get our dog back to health without a bunch of unnecessary costs. They also called and checked on her almost every day. I can't say enough good things about this place. Read Less

I have been taking our animals here ever since I moved to Petaluma, 20 years ago. The staff has changed, but the level of care has not. Two weeks ago I brought in our rather skittish dog, and Dr. SMith got down on the floor with treats and proceeded to give Reba treats and talk to her while she examined her. I have never had a vet do that! She was so kind. I also appreciated that for both of my dogs she gave me an estimate for the work that would be needed, with a high and a low estimate, so at least I didn't  gasp when I got the bill. I would highly recommend this veterinary practice. Read Less

I made my first visit last Friday and unfortunately it wasn't for a routine checkup.  I fully admit that after moving to Petaluma I procrastinated on finding a new vet and of course found myself in DESPERATE need when my cat got in a fight  and had a huge face wound.  I called PVH based on a recommendation from a friend and was able to get a same day appointment.  From the moment I walked in the door I felt like I was already at home.  Very friendly staff who got my in before my appointment (i was 10 minutes early) and they treated both myself and my cat with the utmost professionalism and courteousness.  They explained what they thought needed to be done and asked for my thoughts/opinions throughout the process.  They also recommended some additional services they thought I needed of which I agreed to a few and put a few off to spread my costs out. I liked how they respected my decisions to push some of the non-emergency items off to a later date and didn't push them on me right then and there!  I will definitely be back! Read Less

This is a great vet practice. We moved to the area recently with our two elder hypothyroid Goldens. We've seen Dr T and Dr Smith several times already for various issues. Every time, staff and docs are friendly, caring, thorough, and informative. Excellent telephone follow up too. I know our canine family members are in excellent hands here. Read Less

Thank u Dr. Smith for helping my little buddy get thru his medical issues and continuing to care for his aftercare. This place is clean and the staff are all very kind and empathetic to every patients needs. I appreciate your work so very much. Read Less

Petaluma Veterinary Hospital is the best place to go, everyone is so caring and great and my pets get the best care ever. If I could change the doctor I go to I would myself go there for my medical needs and maybe I would get a good treat too. Read Less

Even though they were booked up, the receptionist made room for a quick visit that day. I was greeted immediately, then my dog was treated quickly and efficiently. The bill was reasonable, too. I intend to return with my dog and cat for routine visits. Read Less

I really like this place. I brought my miniature dachshund here this morning and overall it was a very good experience. After moving back to the area I was in need of a good vet. Dr. Smith was very nice and informative. My dog wasn't 100% so I decided to go here after reading good reviews on Yelp and I'm glad I did! Read Less

We have a little local cat who has adopted us, and she had a wound on her neck that I wanted to have checked out. Got an appointment fairly quickly, and everyone there was so super nice and friendly. I was sort of expecting a scolding for bringing in a non-pet cat, but no, everyone was very sweet and took very good care of her, even if she was pretty freaked out. The price didn't seem very bad to me, and they got me in pretty quick. Really nice service all the way around here. Read Less

The staff was very friendly, the hospital clean and orderly, and the location was perfect. Dr. Angie Smith handled my 8lb Shih Tzu with knowledgeable loving care. I was very pleased and felt she was a confident and experienced vet.  She was professional and friendly, explained all well.  I highly recommend this Veterinary Hospital even though we are new and have had only one visit, I feel very confident of the veterinary care. Read Less

I have been with Petaluma Vet for several months and am so pleased to have switched from my longtime vet because of extreme dissatisfaction. I am so happy I made the switch and that my furkids will be well taken care of. That is Dr. Smith and staff, as well. Read Less

Petaluma Vet is amazing! The veterinarians, techs, and front office staff are so wonderful, I know my pets will be cared for whenever placed in their capable hands. I can't imagine going anywhere else for my animals' veterinary needs! Read Less

We recently switched from another local vet to Petaluma Vet Hospital because the previous vet was not taking my dog's tummy situation seriously. I was able to get a late afternoon appointment the next day no problem. Dr. Smith was fantastic on our first visit, she was concerned and took steps to help us figure out what is going on. She is very knowledgeable, asks lots of questions and takes the time to explain her plan and help you understand the plan and next steps. I am very happy with my decision to switch. Read Less

I had been taking all my animals, both cats & dogs to Brandner Veterinary Hospital for well over 20 years. I became very unsatisfied with the quality of care as well as how I was treated and decided to switch vets. I decided on Petaluma Veterinary Hospital and had been there only one time prior when my beloved dog took a turn for the worse and needed to be put down. I had an appointment for my other dog this particular day and called to see if I could combine both dogs on the same appointment and explained the circumstances they said they could. I was not only putting Sophie down I was also having her cremated. After being by her side as she passed, I was so distraught & crying, I walked up to pay and they said not to worry about the bill which was a few hundred dollars and that we could square up in a few days. They actually let me leave, owing that much money, and I had only been to them one time prior. They didn't know me or my history of payments but they took a chance on me. I've never had a veterinarian do anything like that before and it warmed my heart when they were more concerned with the pain I was feeling at the moment, and the money was secondary. That made a tremendous impression on me and because of that and the great care they provide my animals, they deserve my business and my loyalty. It was days later and I still hadn't received a bill yet so I called and the gal I spoke with said they didn't want to appear insensitive by sending a bill too quickly. Who does that these days?Read Less

I have been bringing my dog here since she was a puppy and I am so pleased that the place was recommended to me. I have met both vets, though over time gravitated to Dr. Smith.  If you are looking for a bubbly chatty vet, this is not the place for you.  However if you are looking for careful competence, thoughtful examinations, and direct answers to your questions... Look no further.  The vets and staff really care about the animals and take good care of us.  Do I sometimes overhear bits about the employees social lives?  Yeah, so?  It wasn't while my pet was being served and it did not affect the professionalism and the quality of service we received.  Our medical doctor even asked Dr Smith to do a strep swab on our dog to protect an autoimmune compromised member of our family.  She hadn't heard if this being done before but was happy to help.  They follow up with a phone call after non-routine visits and I appreciate that type of caring and professionalism.  We are loyal customers.Update: November 2016  This week, I had the pleasure of taking our cat in for a visit with the newest member of the veterinary team, Dr. Cantrell.  She is a wonderful addition to the team and you really can't go wrong with any of the 3 vets!  Dr. Cantrell listened to our concerns, gave a thorough examination and worked with us to optimize care for our kitty and our family in light of the needs autoimmune compromised member of our family.  What a great veterinary office!  I just love it!  They are competent, caring, thoughtful and efficient.  A+! Read Less

We ended up here after our regular vet took an extended vacation. We needed a set of vaccinations to board her the following week. I called and they fit us in that day. The cost of the visit & vaccines were less expensive than the pet store low cost clinic.They were so nice and understanding, as my shepherd was very scared. Our last vet just held her down and got the job done without showing any care or concern. This place was great. We are so happy to have found them. Very good layout, allowing space for all dogs coming and going. Free parking right in front. Read Less

I'm sorry to hear that others have not rated this provider highly... our experience over the past 15+ years with them has always been great. Today was a special day; we had to send our dear old (very old) black lab onto her next incarnation... it was very emotional, and the staff at PVH were so patient and understanding and kind. Dr Smith explained everything that would happen carefully and was gentle through the passing. Everyone was so good to us, it made a very sad and difficult experience much easier to bear. Thanks PVH! Read Less