Doctor and his staff are fantastic my big beautiful girl (dog).140lb. I had been seen two doctors prior and they gave me medication for arthritis when in fact Bella had bone cancer. Dr. prescribed medicine to keep her comfortable and came out to my truck the day I had to put her down they were Very Kind & understanding. And when they gave me a print of her paw on a card I really felt like they understood my Pain I think they're great! Read Less

My husband and I are new to the Placerville area and were looking for a veterinarian for our two beloved mini-schnauzers.  We hit the jackpot with Dr. Kennedy!!  Completely thorough with each dog....asking questions, no rushing.... made us feel very comfortable (dogs too!).  Our senior dog has diabetes, so it was imperative to find a veterinarian.  Our younger is a rescue with anxiety issues... not with Dr. Kennedy...we were amazed how relaxed she was with him and in the office!This is my first time writing a yelp review... I felt it was important to do so because reading the other reviews is what lead me to Dr. Kennedy.The office staff that we met were very nice and welcoming.  We look forward to being in the care of a vet that is so compassionate with our dogs. Read Less

Dr. Bill Kennedy and the techs, especially Valerie, are so good at what they do.... which is deliver high quality veterinary care. Whether it's routine check-ups or a sick dog, Dr. Kennedy is knowledgeable, compassionate and always does a great job from start to finish. He takes the time to thoroughly examine my dogs and explains his findings to me in a manner which I understand. He gives me all the  treatment options and helps me make, sometimes very difficult or complex decisions. I make an extra effort to drive 40 plus miles round trip to take my dogs to Smith Flat because it's worth it. I completely trust Dr. Kennedy and his staff with the health and well-being of all my fur babies.The fees are very reasonable and the office is clean and always accommodating to my scheduling needs. I wouldn't go anywhere else and yeah, I'd gladly give 10 stars if I could!!! Read Less

I recently had to put down my 17 year old cat. His regular vet doesn't do that so I called Smith Flat. When I called them I told them he was 17, had stopped eating seemed to be having trouble breathing and I thought he was in pain. No more questions were needed, they didn't judge. They let me bring him right in, even though they were closing in 15 minutes. They stayed open, didn't rush us or make us feel pressured. They were really sweet and caring. A couple days later I even got a sympathy card in the mail with my boys paw print inside! They really went above and beyond to make the hardest day of my life just a little bit easier. If you make the heart breaking decision to put a fur baby down I would definitely recommend them. Read Less

We have three dogs and a cat. After moving to the area, I tried two other vets in the area and wasn't really satisfied with either. I was beginning to think it was just the way things were up here, until I decided to try Smith Flat. From the beginning, the staff was friendly and helpful. We were able to get an appointment relatively quickly. I wanted to have my temperamental small dog's teeth looked at; a previous vet told me they were fine, but something didn't seem right. My dog is, for lack of a better term, an ass. He does NOT like to be examined. This did not put off the vet at all. He took it slow and used a variety of tricks to get he job done. Sure enough, my dog had major dental issues. Long story short, the dog had the dental work done. The staff has been following up with check up phone calls, has been completely clear and helpful and has demonstrated a level of compassion and competency I hadn't seen in any other area vet. I have been very happy with our experience here and will be bringing the rest of my furry crew here as well. Read Less

I have had a great experience with Dr. KENNEDY and his staff even with two very sad times of putting my babies down. They gave me options on care and don't judge on my decisions. After all.... I know my pets best. I have also had AWESOME phone care, saving me $$ because they were able to help and diagnos over the phone, for which they were spot on as to what happened. Follow up phone calls leads me to believe they too also care about my pets, and to make sure they are doing the right thing. Very professional. Read Less

Dr Kennedy is great. He's friendly, professional and I find he's very good at articulating what's going on with your pet and what options you have. The staff has always been friendly to me and everyone makes an effort to remember your name. My Dogs are always happy to see them which is unusual for them lol.Read Less

Finding a great Vet/office staff has been a tricky one. I usually like one or the other... Took my pooch here this week, and everyone was wonderful! So friendly and informative. Dr. Kennedy is one smart guy, and he loved my Gidget. Bed side manor is fantastic here! Read Less

Smith Flat Animal Hospital is FANTASTIC.  The nurses/front desk staff are courteous and kind, with ultimate compassion towards any animal that comes through the door.  Dr Kennedy is amazing as well.  The entire staff makes my family feel comfortable, and they exude confidence and commitment in their abilities.I would gladly give more stars if I could.Do yourself a favor,  find out why Dr Kennedy and his staff have such impeccable ratings.  The next time you need emergency vet services, or just a check up, The Smith Flat Animal Hospital is the place you want to take your fur babies.ENDLESS THANKS, I walk away KNOWING the whole team really cares about providing excellent veterinary services!!! Read Less

Dr Kennedy always discusses all treatment options and the costs. He will go over all possible treatments and costs. Recommends starting at the least invasive treatment and then reevaluate the results. It has been my experience it normally works! The follow up appointments he doesn't over charge. In one case my bunny had surgery at UC Davis he did all the follow up exams and treatment for an infection and cut the follow up exams by 3/4! He worked with the UC surgeon over the phone and they worked together to ensure my bun healed properly.He researches and educates his patients on the issues, possible causes and all possible treatments. We have been seeing him since 2004 and I highly recommend him, he makes each patient feel like they are his favorite. He is here for your animals and NOT to make profits at the expense of his patients.His staff are always helpful,  animal loving, courteous, and just as great.Give them a call! Read Less

We recently moved to the area and needed to establish service for our 11-yr old cat. We were so happy to see all the great reviews everyone else has posted, they truly helped us decide to call Smith Flat Animal Hospital. Right off the bat, we were extremely impressed with the staff's customer service. They helped us with an appointment, directions, and with the transfer of our cat's medical record from the place we used to take him to in Folsom. When we arrived for the appointment, we were once again pleasantly impressed with the staff's friendliness and outstanding customer service. The place was not only super clean but it looked so cute and cozy - it felt as if we were at some cabin in the mountains. We were seen on time, and got to meet Dr. Kennedy. We totally agree with everyone else's comments. He is so kind, so personable and down to earth, and so reasonable in his assessments - unlike pretty much all the other vets we've seen, who try to guilt you into having all kinds of unnecessary and expensive services done to your beloved pet. Aside from the thorough exam, Dr. Kennedy also helped us with scanning our cat's microchip and advising us on what to do in order to re-connect with the registry to update our contact info. He truly did not have to do that, so we were very impressed with his going above and beyond to help. We are absolutely happy to belong to this place and feel our cat is in great hands. Oh, and did we mention the prices are extremely reasonable? We compared the price of the exam and nail trim to what we used to pay, and they were absolutely great! We totally recommend this place! Read Less

Everyone who has written these great reviews is right. I've only seen him once but he helped me so much. So much compassion there. My dog was completely comfortable throughout the exam. I've been to several vets lately as my dog has a skin condition that none of them can diagnose. Dr. Kennedy sent me on to a doggie dermatologist y and asked that her biopsy be re-read by a skin dermatohistopathologist. Big word!If I ever get another dog, he will be seeing Dr. Kennedy for sure.His office staff is especially nice and helpful too. Stayed on the phone with me when I got lost. Wonderful experience!!! Read Less

I took my cat there last night and had to login to Yelp to give Dr. Kennedy and everyone at the Smith Flat Animal Hospital a big thumbs up!  Dr. Kennedy provided so much detail and explanation around what may be wrong with my cat.  I originally picked this animal hospital becuase it had so many great reviews--and I 100% agree.  I can't say enough about the doctor, his staff, and how clean the facility was.  I highly recommend this animal hospital! Read Less

I was out of town for work when my dog needed medical attention. I was able to stay out of town because my boyfriend and dad were able to take my dog to and from the animal hospital each day (thank goodness for both of them!). Reliable transportation aside, I completely trust the care that my dog receives at Smith Flat Animal Hospital. My dog had eaten a bone, eaten the whole thing; his powerful jaws ground up all the bone into sand that turned to cement in his colon; 18 inches of cement. He couldn't go to the bathroom and was in a lot of pain. Dr. Kennedy and his (fantastic) staff took care of my dog almost all week, squeezing him in between scheduled appointments and calling me anytime there was an update. He required a lot of care and he wasn't in a good mood. It was a messy job.. lots of enemas, iv's, miralaxx, main meds and chicken and rice meals. Its been a few weeks and my dog is fine, I'm confident he doesn't recall the bone induced trauma. I am so grateful for the comfort level I have with Dr. Kennedy and his staff.I continue to recommend Smith flat Animal Hospital to anyone with pets! Read Less

If I could give 10 stars to them I would!  I knew they were great from taking my own dogs in, but it was when I took my mother-in-law's dog in last week I that I truly discovered how amazing they really are!  Poor little Chihuahua mix woke up unable to stand on her own. Sure she had had a stroke, I took her in with little hope she'd come home.  Dr.Kennedy seemed sure it was a spinal cord injury, kept her overnight and gave her steroids. There was minor improvement by the next day, so we took her home for the weekend, still with little hope. This week she's running around like she always did.  Dr. Kennedy seems like he truly loves every animal who walks through his door, and the staff there are remarkable.  You couldn't find a better vet, anywhere! Read Less

I had my first visit here just yesterday, 29 MAR 12, and must say I'm very pleased with the entire experience. I always loathe going to the vet, maybe moreso than my pet (a geriatric domestic shorthair cat). Over her 16 years, my kitty has been seen by a wide range of vets, some good, most not so good.  Dr. Kennedy and the staff made an extremely good impression. As mentioned in other reviews, he's attentive, knowledgable, patient, friendly, personable and has a splendid bedside manner with both pets and their owners. It was obvious by watching him handle my beloved kitty during the examination that he genuinely cared, and that says a great deal. At one point he even remarked at what beautiful green eyes my cat has (yes, she is quite a pretty kitty and a charmer). He took the time to thoroughly answer my questions, and he adjusted down to "lay terms" in areas where my eyes glazed over, and it was clear I didn't understand. He also adjusted upwards too when we hit a topic where I was more knowledgable. At one point, when discussing my cat's thyroid problem, he showed me how to feel around on her throat to show me where the tumor was. I was very surprised when he did this. I've never been shown this level of hands-on consultation at the vet. I was bowled over by this level of helpfulness and informative discourse. Perhaps the best part of the visit was the bill at the end; it was about half what my previous vet in Sacramento would have charged. I'm exceedingly pleased with Smith Flat Animal Hospital, and will definitely be taking my pet here from now on. Read Less

This review is long overdue, especially since the care of my dogs is of such paramount importance to me.  I have been using Smith Flat vet since I moved up here a year ago (after receiving recommendations from family and other dog owners).  I use them for my own dogs, and since I board and train dogs for a living, I have also had occasion to take other dogs there.  Dr. Kennedy is outstanding.  He is not only a very good vet, but a good communicator, and a friendly person (--to both animals and people).  He never seems to mind answering my many detailed questions, or explaining things to me in a non-condescending way, or reassuring me when I'm being paranoid about my dogs' health.  He speaks in a very down-to-earth and practical way, laying out options and giving honest opinions.His office is well-run, so that clients are scheduled efficiently and not overbooked, and there is rarely a wait.  His staff is friendly and competent, and seem to love the animals.  (You would think that would be obvious, but I've seen places where it wasn't the case.)From the routine vaccination visit to the urgent care, complex-problem visit, Smith Flat Vet has provided excellent service and care, and I wholeheartedly recommend them! Read Less