This animal eye care is wonderful. The Veterinarian knows the specific causes of eye problems. They know how to handle animals professionally. I also appreciates their services of doing refills on prescriptions if needed. I liked how they keep following up with animals care. They really do care your loved pets!! Read Less

My senior dog started to have problems with cloudy eyes and non-healing ulcer that my regular vet wasn't able to treat completely.  Thankfully Dr. Wiggans and staff were excellent in treating him for age-related corneal ulcers and edema.   Dr Wiggans was friendly, very patient, and extremely knowledgeable.  I highly recommend this office if your pet needs an opthamologist! Read Less

Super team!Our Alaskan husky needed to have an ectopic cilia and cryoepilation due to constant cysts on her left eye from white hairs growing under her eye lid. I was nervous and anxious about the procedure; they took such amazing care of her! She was never left alone and was given lots of loves. The procedure was done in a day and cost a lot less than what I was expecting. We have insurance for both our dogs and sending the paperwork to our insurer was painless. I cannot thank you all enough for helping my puppy get back to her playful, happy self! Read Less

They're on time and don't make you spend too much time waiting either in the lobby or the exam room. The vet we talked to was knowledgeable and addressed all our concerns. He really cared about getting the best treatment for our dog's eyesight and making sure he was comfortable while being examined (having your tear production measured cannot be fun!). We love the staff and are super grateful that they are open Saturdays! Read Less

They love making money off me and pretending to care for my dog, got charged $60 for a appointment I didn't need they recommend and another $60 for speaking to a doctor for 5 minutes. All I wanted was some advice from the doctor and got charged. I told them money was an issue too they don't care THEY ARE MONEY HUNGRY Read Less

They love making money off me and pretending to care for my dog, got charged $60 for a appointment I didn't need they recommend and another $60 for speaking to a doctor for 5 minutes. All I wanted was some advice from the doctor and got charged. I told them money was an issue too they don't care THEY ARE MONEY HUNGRY Read Less

I cannot thank this place enough for restoring my fur babies eye sight. Let me start off by saying I am an RVT and am very picky when it comes to doctors-just from experience of being in the field (I work in emergency/specialty myself). My boy lost his vision completely in the course of less than a week and was luckily able to be squeezed into their schedule promptly. The clinic itself is on the smaller side and with an easily excitable big dog it can be a squeeze, especially when other dogs are in the lobby. The staff is great at getting you into a room quickly to avoid any issues. You will be roomed by a nurse who will ask you questions and perform standard eye tests-they are all great and were super patient with my wiggle worm (I wish I remembered all your names). The first visit pictures were taken of the interior of my boy's eyes to show us where his retinas had all completely detached (due to his immune system). Dr Wiggins was super thorough and took his time to explain everything. He discussed all options. My boy has sensitive arms due to elbow dysplasia and they were so careful with him when drawing his blood. Dr. Wiggins has been nothing less than amazing. I have been here at least 6 times in less than a year and each visit has been excellent. Dr. Wiggins was very easy to get a hold of when needed. We were even squeezed in after the Drs surgery time to check Zeus's eyes when they were off one day. Within a month of the initial visit my boy started seeing again-and 9 months later we are still 100% reattached. I cannot thank Dr. Wiggins and the staff for making a very stressful time a great experience. Zeus is always SO excited to see you all and I don't think he can give you enough kisses for allowing him to continue chasing those squirrels and bunnies! (Sidenote- The initial visit will cost you around $300-500, and follow ups around $150-200. Prices are fair for the specialty. Owning an animal is expensive!) Read Less

Well I couldn't have had a more drastically different experience with this clinic, specifically Dr. Wiggins than the most recent negative review. Today the clinic went out of their way to help me get in because my pugs eye ulcer did not seem to be improving. I found Dr. Wiggins very thorough, and made sure I didn't have any unanswered questions before I left. He was very gentle with my boy and made an effort to engage with him (even though he was being ignored because there were treats on the counter). Yes, they are more expensive than your regular vet. That's because they are specialists, they go to school much longer than general practice veterinarians and really know their stuff. If you have pet insurance it's very likely the whole visit is covered minus your deductible.I would go to Dr. Wiggins again in a heartbeat and love the founder of the clinic Dr. Friedman. Read Less

Let me say first that I wanted to like this place. I really did. I was very disappointed in the experience my dog and I had at this clinic.  My wonderful regular vet had suggested I take my 6 year old girl here, as her vision has been deteriorating over the last few years. Their initial consult is $300(!). That's a ton of money for me on disability, but I wanted to do the right thing for my dog, and I expected a very thorough exam and a lot of information for that price.  I could have gone to El Cerrito for half that price and in retrospect I wish I had gone that route.  I did not get my money's worth here in any way, and had a bad experience to boot. They were not busy that I could see that day, so no overt reason for the poor, rushed appointment we had. The tech did a lot of the testing before the doctor ever came in, and while she was sweet, she didn't explain what she was doing or why. After I started asking to know what was going on, she tried to tell me "18 and 18 so that's good" on one test, but I had to ask what test it was and what that meant to get any information. Once Dr. Wiggans came in, I felt that he was hurried, & seemed disinterested in my dog's history or what I might know so far about her condition. He went straight into poking at my dog on the other side of the room. No bedside manner whatsoever. He didn't even introduce himself.  He was just clinical and systematic. Clearly they do this all day, but it seems they have forgotten that their clients don't, and owners deserve to be in the loop about what they are doing & looking for. My dog is a part of my family and I hope that care givers will treat us that way. When I said my former vet thought she might have corneal melanosis and 30% vision, he stopped examining her and coldly said, "I'd say she has less than that."  That hit me like a ton of bricks. No further explanation came, like how much less. Then he threw out the term "Pannus" and some names of possible meds at me. I was so confused at the medication regimen he gave me, I had to ask the tech to write it down more clearly for me. He had no suggestions for me on where to get the meds for less, as their price on just one was $98 for a 3 week supply. He never told me what my dog's long term outlook was, what would happen if I didn't or couldn't afford to medicate her, what the difference between corneal melanosis & pannus is, nothing. I even had to ask him if surgery was an option. He just offered almost no info on his own & seemed to leave as quickly as he could.I left there SMH. Once I got home, I saw that one of the meds was written on a post-it note, not an actual prescription. One of the prescriptions that they did write for had no strength written on it, which is making it tough to fill. My own vet has had to fix the prescriptions mistakes. They also sent an incomplete report to my vet.  Dr W had said my dog had a "scratch" on one eye, but my vet read the partial report they sent & said it was noted as an ulcer, not a scratch. She told me it would have been painful for my dog and it was good that I treated it.  He hadn't told me a thing. How do you get that wrong?  My vet was kind enough to gently tell me that my dog will eventually go blind, which I should have heard at the clinic, but didn't.She was very unhappy about my experience, & called Animal Eye Care asking that Dr. Wiggans call me directly & answer my questions. Instead, the next morning, I got a call from an unfamiliar woman at Animal Eye Care who had never even met my dog, & further confused me when she told me the complete opposite of what Dr. Wiggins had said about which medication would be best to start with.  Her tone was initially quite kiss-up as she pretended to be following up to see how my dog was doing. (For $300 one would expect an actual follow up call, but that's not included it seems). I told her I knew she was calling because my vet asked them to, and the conversation went downhill from there. She suggested Dr Wiggans call my vet directly instead of calling me. Yes, great that's a good plan. Instead, many days later I got an awkward call from Dr Wiggans. He knew at this point that I'm unhappy with the appointment, yet he made no attempt to even find out why I was displeased or apologize for our lousy visit. Now he wanted to answer my questions?  He agreed to call my vet directly instead, as I know she is able to explain my dog's condition to me. $300 later, I now have many more concerns about my dog than I did before I went there, I have 2 prescription with errors, & many unanswered questions that should have been handled during the appointment. To top it off, they would have charged me $180 for a recheck on the eye with the scratch or the ulcer. ... $180 more???  Shouldn't a simple recheck be included or be more reasonable when you are paying $300 for one appointment?  My vet charged me $80 to stain and recheck her eye. We will neiither be returning nor recommending Animal Eye Care. BLECH! Read Less

Good staff and very smart vets. Prices are high, but that's the going rate. Each of the last 3 appointments I've made I've waited 45 minutes after the appointment time to be seen. Not sure why they have appointments... Read Less

The first visit was hundreds of dollars and the medication did not clear up the issue. They told me the follow up visit would be just the cost of the office visit.  While I came in for the recheck and was told to try a new medication I was NEVER informed that the tests they did were Extra. I left my recheck after paying 216$ when I expected maybe 100$. They should inform the client that they would charge for the same tests and visit that I spent over 300$ 2 months ago. I am appalled by their tactics Read Less

On October 22, 2015, Dr Wiggans worked Boo in and stayed late to do his surgery.  Boo had been to three doctors who could not find what was wrong.  Turned out, a curled eyelash was scratching his eye with every blink.  Dr Wiggans found the problem in minutes, treated Boo that day.  It is November 22 and Boo's eye looks like there was never a problem.  Thank you Dr Wiggans and to his wonderful, professional staff for helping my little man through a very painful time.Would I recommend?  YESWould I take my pet there again:  Heck YesWas it budget work....NO, but how much did I pay to see 3 other Vets and get nowhere?If your pet has an eye issue, get an appointment NOW.Namaste Read Less

This review is long-overdue.  Dr. Freidman and Dr. Hamilton and the staff are amazing. My dog Abby had complication after her eye came out of it socket . She had  surgery at UC Davis and then weeks later got a deep corneal ulcer and abscess. Dr Friedman worked so aggressively to save her eye since she had a stroke following her surgery. She was worried about having her go thru another procedure. When I called for a appointment we got in right away. We were being seen at least twice a week for the first few weeks. The staff was always so friendly and gentle with Abby. If I had any questions when I was at home they were able to answer them for me or have me come in for a quick check. Abby has her eye now because of the incredible work at Dr Friedman and Dr. Hamilton!! I am so grateful. Read Less

This review is way past due. 2 years ago I brought my terrier because he had an irritated eye. I called in the morning and made an appt. for later that afternoon. I really need to mention that my dog is a super anxiety ridden dog. Anywho's we check in and we are promptly taken back while the hubby fills out paperwork. My dog is growling and the vet throws a muzzle on him and he calms down. She immediately sees that he has a fox tail in his eye! I knew he would have to be knocked out, he always is for just about anything but I knew for sure this time. NOPE!The vet calls in a vet tech and they both grab my dog and he is a growler and wiggler but they do what they need to do and look at me and say they are going to prep him to get it out and allowed me to see how infected it had gotten.I was shocked that they didn't knock him out and let them know,lol. She says if we don't have to we won't. They prepped him and  went in and got it out. I really appreciated that they didn't add that extra cost to the bill but I really appreciated how in control and professional they were. The bill did come out to $400 but for what they did and how they handled him I was fine with it and left knowing he was going to be alright. Within 4 days he was way better and totally recovered within 10 days.This next review is for today and my other dog a maltipoo. 3 days ago my dog was sneezing and messing with his eye. I made an appt. at Geary Vet. Hospital and they saw him and referred him out to CC eye clinic. We really were given a choice my our vet and decided to go because of our wonderful experience before. Anywho's in my hubby and daughter went with our little guy and the vet found 3 FOXTAILS in the back of his mouth and that was irritating his eye. $363 later he is home resting. My hubby said the staff and vet was great and the quality of care was top notch. I even received an email with pics of the back of his mouth where the foxtails were and the actual foxtails and his eye. My little one wants to be a vet so he loved them!Our family has recommended the CC animal eye clinic to family, friends and most recently a neighbor. When I'm asked why I highly recommend this place in a nutshell, well here it is:-professional staff & vet-caring staff & vet-quality care -common sense approach they do not go directly to knocking your pet down THIS IS COSTLY -medication list, bill,detailed instructions in a neat folder with all meds and med cutter and treats in a bag ready to go-they actually call to check up on your pet! If you feel your dog is improving (1st trip with my terrier) you do not need to come in and they do not make you feel crappy like you are a bad owner. Read Less

I highly recommend this clinic. You are guaranteed to receive good quality of care. My dog had an incident during a surgery with her vet and needed eye care for a period of time. The team at Contra Costa Animal Eye Clinic was friendly, helpful, and sweet. They very kindly developed a spreadsheet for all of the medication I had to give my dog to make  my life easier. They earned my trust right away. Read Less

After taking my dogs for 12 years to another veterinary ophthalmologist, my dog had a crisis and that vet couldn't see her in less than five days. I called CC Animal Eye Clinic, spoke to Dr Freedman, who was wonderful. She evaluated our situation over the phone and set us up to see Dr Flemming first thing the next morning. He was calm, informative. He assessed the change in her eye and we discussed our options and our experience with her in the past few years while she was being closely followed by another veterinary ophthalmologist. I fired my prior vet that day and am thrilled to have a new down-to-earth, honest vet to work with for the best care of my dog. We discussed the genetic issues with my dog's breed, her specific situation, and the best plan for us and her. It was great. No scare tactics or pressuring to do surgery on my hospice dog. What a breath of fresh air! Happy to look forward to returning to see Dr Fleming, even though it's an hour out of my way. I so regret spending years with a veterinarian who pushed his own agenda rather than the best agenda for my dog.This guy is no slacker either. Besides being a board certified veterinary ophthalmologist, he is also an attorney who has made some changes in veterinary law for the betterment of all of our pets. Read Less

This man is mean as a snake.  My dog is a rescue, and this vet said my dog was not worth spending money on because he should have been put to sleep and never adopted.  That was 3 years ago and my dog is doing very well, no thanks to this guy. steer clear Read Less