I had three visits here so far. One for my cat's examination, the second to get her surgery done, and third to pick up. The office is really clean and comfortable. They offer tea, coffee and hot choco... Read More
I had three visits here so far. One for my cat's examination, the second to get her surgery done, and third to pick up. The office is really clean and comfortable. They offer tea, coffee and hot chocolate from their Keurig! :D the technicians were extremely nice and accommodating as well. Visit 1: I asked for Dr. G. She was kind and patient when I freaked out about my cat's five year old mass on her tummy. I agreed to an x-ray after she gave me a quote. She informed me the mass wasn't interrupting the functionality of the other organs in Misu's body. Phew! T_T My options were to get the mass removed, or to send a sample to the lab to see what kind of tissue it was. Dr. G gave me a quote that included the surgery and meds. I already wanted to get rid of the mass so I chose the surgery. (Although it would've been cheaper at the time to just get the sample done.)I got sent back out to schedule my next appointment. Paid for x-ray and consultation. ***check in to get a discount!!For any surgeries done, you drop off your furbaby anytime between 8am-9am day of. Then the doc will perform the surgery around 12pm-1pm after all their morning appointments are done. (This is also good because fur baby can acclimate to office.) Pick up for me was around 4pm. Oh yeah, to prepare baby night before, Misu couldn't eat after 10pm and couldn't drink after midnight. Visit 2: Dropped off Misu at 8:30am. Had to pay half of the surgery for deposit. Left with anxiety and worry, lol. When the surgery was done around 1:30pm, Dr. G gave me a call herself to tell me how wonderful Misu did! Yay! Also she said it was a benign mass, just a lipoma! (Fatty tissue). I was so relieved. I also saved some money (like $200 I think) since I didn't have to send the tissue to the lab. Picked up at 5pm and also received the meds. Paid for the rest of the surgery + meds. They provided a cone for her so she wouldn't lick her stitches. She got some staples too. Took her home and she was wobbling from the anesthesia. She almost ran into the wall, HAHAHA poor mamas. Visit 3: Every night until visit 3, I had to take on and off her cone for breakfast and dinner. She did well with the cone surprisingly. (You can also use a baby onesie if your pet doesn't like the cone). Took her back in 2 weeks later to get her staples removed. Done in less than 5 min! How wonderful. Didn't have to pay for this visit. Overall, I am a very satisfied customer. The doctors and the technicians never rushed me on anything. Just a tip for newcomers/new pet owners, to avoid any surprised bills, just ASK for a quote before agreeing to anything. Everyone here is very understanding and will be happy to help you out any way they can. Thanks again everyone at Sun Valley Animal Hospital! :) Read Less