The Feline Medical Center is amazing! Lauren is warm, inviting and has ALWAYS gone above and beyond in being accommodating; she is wonderful! Dr. Pas is gentle, caring, informative and thorough; she is extremely comforting. Her assistants, Samantha and Angela, are also gentle and caring. I feel confident that our cats care is in good hands and would highly recommend the Feline Medical Center to anyone looking for exceptional feline care. Read Less

This review reflects only Priscilla, who does pet grooming on the premises of Feline Medical Center, not FMC or their staff. I am posting because I saw another posting by Jeff (in Pleasanton) commenting on her lack of professional behavior, and I have decided it is time to speak up and add to his review. 2 years ago, near the end of my kitty's life, I brought him into FMC for some blood work and fluids. Since they had a groomer onsite, I thought it might be nice to get rid of some of the really large fur mats that had accumulated along his back and haunches, since in his old age and renal illness, he hadn't been grooming as much. Priscilla was free at the moment, and so one of the vet techs took my cat into the back room. Oddly enough she never came out to meet me. I didn't hear anything, but the vet himself actually brought my cat back. He told me that he had to stop Priscilla. When I took a closer look, my poor poor, 16 year old kitty was trembling and visibly in discomfort, so still, eyes almost closed, barely moving, except for the shaking. I looked at him and where she had tried to shave off the mats, there were 3 bloody wounds along his lower spine! Even now, 2 years later, it makes my heart break to think I put him through that when he was fine and holding it together before seeing Priscilla. Once I got him home and tried to make him comfortable, we realized to our dismay that he had a pronounced limp on one side. We ended up realizing that she did not take the cat's healthy or well being into mind. She just went about her business, even though he was probably protesting loudly. I believe in order to hold him still, so she could continue to remove fur and SKIN, she practically crushed him down. Thus injuring him and causing the limp. I can't even describe how it still makes me feel to think she could do that in good conscience and still charge me. After seeing the open wounds on his back, I asked the clinic for my money back, that I didn't want him groomed if he was getting skin razored off. They asked her, by the way she never came out to talk to me, she communicated with me only through the clinic staff, and she told them that she would not discount or refund my fee because she had "already done the work and only stopped because she had been asked to stop." In my mind, she is highly unprofessional and cares only about being paid, not about the animals, their well being and whether what she is doing is beneficial to them or not. I will NEVER recommend her, and I will now make sure that I post this review of what she did to my poor elderly cat, wherever I can. I will make sure the entire area knows about her lack of conscience. My cat was frail but stable before going into Priscilla that day. After coming home with the limp, his condition quickly degraded and he died only 5 days later. NEVER use Priscilla if you care about your pet, and how they are treated. Also to repeat, this has no bearing on the staff at FMC. They are 4/5 stars. Read Less

I'm just going off of our first encounter, but I'm pretty certain we will see this practice permanently. The man who took us to our room, the doctor, and the woman who checked us out were beyond wonderful...I scheduled a follow up appointment for the day after we moved to California to carry on a treatment plan that was started in Belgium. My poor domestic long haired cat has seen better days. He recently became severely matted. We were having him treated in Belgium only days before our schwduled departure with our regular vet and groomer, but it has not been a quick or easy ordeal. We had a suspected case of ringworm, which after doing a culture turned out to just be a bacterial infection from the fur trouble. Luckily, our new vet at the Feline Medical Center was very thorough with his exam and explained the treatment my previous vet prescribed (and why I was to continue until the results of the culture had been completed). After the culture confirmed there was no  ringworm, he gave me the clear to quit treatment. I was not left hanging or assuming anything about my cat's testing, treatment, or results which was wonderful. We'll be back with our (currently furless) furball! Read Less