They are great. It has allways been a pleasure going there. They are so nice, friendly and amazing with my dog. Their service and performance is allways outstanding, specially Kat, she has always provide us with excelent customer service. Read Less

I  am writing this review all the way from Virginia Beach, VA. This Veterinary hospital goes above and beyond for their clients. I lived in the area for two years and I only took my two cats here. I am incredibly picky when it comes to vets, just like I'm sure anyone would be and even though I normally go to vets that have 4 or 5 stars I took a chance and came here, and I'm so happy that I did! Now the reason I mentioned living so far away is that my cat Chuck is prescribed prescription C/D food and you can only get it if you have authorization... Well, I called Channel Islands and explained that I haven't found a vet I feel comfortable taking my cats to just yet and if they could mail or fax over an authorization script letting be purchase. I received the script 4 days later and for unlimited refills. All the front desk ladies are lovely! They do military discount! They are open 7 days a week which was a huge deal for my crazy work schedule! And I don't think their prices are too extreme. I forgot my doctor's name, but she was an older lady.. and she was always great!Oh and I want to include that they sent us a "How are your animals doing" letter in the mail when we moved! Read Less

Dr. Peyser is THE BEST, most caring, gentle with all the animals and whip-smart. I live in Sherman Oaks but drive here for vet appointments since discovering it years ago while visiting a family member who lives here. Can't say enough good things! Read Less

Don't see Dr. Garolini. His bed side manner isn't good, and I've been told by his former staff that he is WAY too physical with dogs and cats. I've heard things that make me want to cry. Dr. Anderson is by far the best thing there. He actually cares and is very kind, knowledgable and experienced. I always felt my dogs were in good hands with him. He was also always very professional with me. Read Less

The staff was super friendly and the care for my baby (Golden Retriever) was spot on. I looked up where I could take her, on a Sunday, because my vet was closed. She had a serious outbreak of infected sores caused by allergies. Typical of Golden's, but I have never seen it as bad as my pet had and I've have had many over the years. They treated her as if she was one of their own. I expected a high bill, (Sunday care, treatment of the affected area, a shot to kick start the healing, and medication sent home for her), and was pleasantly surprised at the cost. They offer two locations, with one being closer to where I live. Needless to say, I'm changing to a new vet and going with their sister location. I can already see the relief and healing in my Golden. Thank you to all of you that were in the office on Sunday!!!Cindy D and Maggie May Read Less

Brought our rescued pup here for the first time. Front desk staff was super nice and the dr. was really caring. Took her time and really went the extra mile to make sure everything was healthy with our dog. No complaints. Highly recommend. Read Less

Last year, one of our cats got SUPER sick, one week before our wedding. We took our sweet Nala in and she had a fever higher than the doctors had ever seen in a living cat. Dr. Garrolini & Dr. Anderson worked so diligently to figure out what was going on, doing tests in sequence, to try get answers & not do unnecessary tests. She stayed with them for a few days, we picked her up & she stopped eating again, the day of our rehearsal dinner! My now husband brought her back in that morning & they were so quick to continue on with the tests, adjust her meds & try to save our baby. They truly care & I am SO fortunate that their medical boarding rate is so reasonable! I was able to get married, then go on the honeymoon, knowing they were keeping a watchful eye and working diligently to get the right med balance that would work. We called every day from Hawaii & the staff was so kind. They even mailed us a congratulations card with her paw print! Nala is doing so well and I know it's all because of their hard work & compassion. Best experience ever. Read Less

The staff are wonderful and accommodating. Dr. Anderson is the BEST! I have been going to CI Vet Clinic for more than 10 years. Dr. Anderson provides a great deal of information to help me make decisions about my pets. He thoroughly explains process step by step. He is appreciated and I trust him. Read Less

Very accommodating. Not our normal very and we had an emergency with our"baby" buddy. Our dog somehow cut a huge gash in one of his pads on his front paw and I called the nearest vet. I had driven by many times and was unsure until I walked through the door. I called and they were able to squeeze me in right away and didn't have to wait. I met Dr. Peyser who was wonderful. She was pleasant, caring and knowledgeable. She examined him and offered a solution. She took him back, cleaned, flushed and antibiotic wiped the area and then wrapped it up good.  They have great instructions for home, and wasn't an outrageous price. We made an appointment for a check up in 4 days. Although they did and amazing job wrapping it, it didn't fall of or move at all, this morning I noticed as bit of blood on the ground. I called and they fit him in in a matter of treo hours and were great again. The girls at the front desk were friendly and loving. Thank you,i highly recommend going here. And they are open Saturday as well as Sunday Read Less

I brought my wonderful cat to see Dr. Garrolini because his health was declining. A previous veterinarian had diagnosed him with a cyst on one of his kidneys when he was younger, and did not recommend any treatment. Later, another veterinarian recommended removal of the kidney, but it would cost me $8000, which I could not afford. When Dr. Garrolini examined my cat he found that the one kidney was grossly enlarged. After performing recommended diagnostics we found that the kidney was no longer functioning. Dr. Garrolini recommended removal of the non-functional kidney, as that was the cause of my cat's decline. After weighing my options, I went with Dr. Garrolini's recommendation, and scheduled the surgery for my cat in 2 weeks. My cat continued to decline at an alarming rate, so I asked if the procedure could be performed earlier. The staff was very helpful, and I was able to schedule the procedure for an earlier date. When surgery day came, I was extremely nervous, Dr. Garrolini and the staff were very compassionate and helped me and my cat through the stress. The surgery went very well (and for a fraction of the cost I was quoted from another veterinarian). Now my 13 year old cat is doing amazing with his one kidney. He acts like he is 7 years old and plays with my younger cat. I am so thankful for Dr. Garrolini and the staff at Las Posas Veterinary Medical Center and Channel Islands Veterinary Hospital , as they all did a wonderful job taking care of me and saving my cat's life. To this day they still ask about how my wonderful kitty is doing. Read Less

Webster and I are more than pleased with the ladies at the front desk.  Always friendly and helpful.  Dr. Garolini is the best.  He performed surgery, removing a tumor and a growth, the "size of an avocado", he said.  Webster is a  rescue, toy poodle/Bichon poodle mix, around the age of 14+/-.  When he was neutered only 1 testicle was removed causing it to remain inside his abdomen and becoming cancerous.  Dr. Garolini saved Webster who was not feeling well prior to surgery.  Now, he's happy again, running and going on walks every day.  Dr. Anderson is very knowledgable as well.  He has done all follow-ups and medicinal supervision.  Both these doctors and the entire staff can be trusted with your family pets.  I have my precious little buddy because of them.  They also have up-to-date medical equipment, (a definite plus) and a clean facility. Read Less

We just had a very traumatic afternoon.   We were attempting to go out to lunch but didn't want to leave our pug Lola behind.   We took her to a local place that allowed dogs on the patio.   Lola lost a claw jumping off of a chair with holes.   Being a Saturday we not only needed to find something close, but something open.  Dr. Karen Peyser took such great care of us.    We were both incredibly stressed out and she saw that and gave us as much care as she did Miss Lola.   She calmed our fears and patched Lola up in minutes.   The bill was about a third of what we expected to pay. All of her staff was exceptional and friendly and the clinic was super clean.   Kudos for a very well run operation.. Read Less

I had an extremely difficult situation today. I took my angel Lola out to eat. She was sitting in a metal chair with holes in it and when she jumped to get out, one of her claws got stuck and literally ripped out.  I Googled emergency vets near and got Channel Islands Veterinarian Clinic. I called and they said come right over. Once there we were received with immediate care even though there were many other people waiting.  Dr. Peyser was extremely caring not only to our pug Lola, she was quick to calm our fears. Lola was patched within minutes and we were on our way. I expected the bill to be twice as much and was very pleased Lola received the care and,compassion she did. Thank you Dr. Peyser...you are the best!!!! Read Less

I absolutely hate this place!! Last year my miniature pincher was hit by a car. We took her to Channel Island Vetianary Hospital. They gave us a price that we could not afford, all at once due to the fact, I was unemployed at the time. We asked for payment arrangements and we were shut down. Sad to say they don't care about saving animals lives, they only care about MONEY. My family member did not have to die, and yes she was family. Guess Vets don't care about saving animals unless you have cash. Needless to say now that I'm back on my feet again I will never ever take my dog or cat back to them, nor would I ever recommend them to anyone!!! Read Less

I just want to thank you for the wonderful treatment you gave Yani. She is so tiny and frail we were terribly concerned that she would never be healthy and active. You took great care of her and she is like a new dog. She wasnt barking for a long time, and her energy was very low. Since her surgery she is running again and has her personality back. I cant thank you enough for everything you have done and the great service from doctor & staff. Read Less

I've held off writing this review for 10 months to try to get some distance from the pain. We moved to the Channel Islands Harbor late last year with our 18+-year-old cat who was having arthritis issues. The first vet, Dr. Garrolini, wanted to do $250 xrays to rule out elbow cancer, of all things -- an obvious upsell that we declined. As for treatment for the arthritis, pretty much the only thing he suggested was giving Fred glucosamine and the pain-killer Tramadol. This was not a workable solution because 1) the liquid was so bitter, he foamed at the mouth and was very distressed, and 2) it turned him into a zombie. He lay on his side most of a day staring off into space, not even sleeping. We did have Dr. Garrolini do an elder cat blood workup, which showed elevated kidney functions. He said our cat also needed to lose weight -- walking was painful so he gained weight from inactivity -- and we needed to switch to 100% wet food. I asked about brands other than Science Diet (which they sell) b/c our cat wouldn't touch it, and Dr. Garrolini flat out refused to help me figure out what/how much to feed him. It would either be their food, or I could figure it out for myself. Um... thanks?That left me with a bad taste, so every time we took our cat in, we asked for a doctor *other* than Garrolini. Dr. Morgan was very kind and patient, so we made an effort to only book time with him. He gave us options Dr. Garrolini never mentioned, such as a series of glucosamine shots that should help ease Fred's pain. We set up appointments for the injections and after just two, he was walking more easily and was MUCH happier. He also helped me figure out how to calculate the amount of food to feed Fred. I would give Dr. Morgan 5 stars if I could because he cared!One day, Fred became constipated. I took him in immediately and saw a young female doctor who doesn't appear to work there anymore. She seemed nice enough and did all the things she could get get things moving. And they did, right there in the exam room. Fred was in serious distress, crying in pain, but his bowels were moving again. She came in after about 10 minutes and made sure I knew how nice they were to let me stay in there b/c they normally would charge me for that time. What?! My cat is lying on his side, now incontinent (urine) and clearly sick, and she has the gall to say that to me? Before leaving, I told her my concern over Fred's status. He was worse than when I took him in, and considering his age, I was very worried about his kidneys. She said to bring him in the next afternoon if he didn't perk up. He never did.Gradually, he became sicker and sicker. I called first thing in the morning to get him in but the receptionist said the doctor was booked up till the afternoon. I kept calling back, saying he was getting worse and this was an emergency but there was no budging. Finally, I got someone else on the phone (Sandy) who heard Fred's death-yowls in the background and told me to take him to Ventura Surgical Medical Group. Why didn't the other girl mention VSMG? I was new to the area and had no idea it existed.The staff at VSMG were amazing and did everything they could, but by the time we took him in, it was too late. His kidneys had failed by then. Perhaps if I'd known about them the night before, or if that vet at CIAH had listened to me that he was sicker than when I brought him in...To be clear, I'm not blaming them directly for the death of my beloved cat. He was old and had issues, but I do believe if she'd listened to me, I might have had more time with him. Dr. Garrolini was gruff and unhelpful, and one of the vet techs was always surly. The rest of the staff ranged from pleasant to downright delightful. The techs LOVED Fred, and always spoiled him. They even sent us a condolence card. But the treatment we received from the vets themselves is how I'm basing this rating, and it is only as high as it is because of the wonderful Dr. Morgan.We have a new cat now but we will not be returning to CIAH. Read Less

My dog ate a sock and it got stuck in her intestine, so she needed surgery ASAP.  Dr. Garrolini took her in and performed the surgery that same day and saved her life.  They took really good care of her for a few days and sent her home.  She is happy and healthy and still trying to eat socks...They are a little on the expensive side, but very professional and warm. Read Less

I went to a different veterinary clinic before CI clinic. I didn't get the right vibe after in depth surgery and it failing less than 3 months later. One thing led to another. A friend sent me to Dr. Anderson. Our lives have been changed for the better after seeing him.. she is now properly diagnosed and instead of preparing for her demise a few years ago, our now 16 year old dog is still with us with the drive to muscle on. And the very first time she met him, she licked his face. A true sign of trust!!!! She still loves him. Read Less

I have been bring my dogs to this Vet for around 8 years, The service has been mostly good although the staff changes constantly. Two years ago I called because my english bulldog was swelling up around her face. I called for an emergency appointment and was told to take her to the emergency clinic in the next town because they were to busy. My bulldog was swelling up so fast, that her eyes swilled shut, since there was no way to I could make to the emergency clinic, I made a bee line to the closest vet I could find. By this time her throat was swelling shut and I had to carry her into the office. They immediately went to work on her, and told me another 15 minute and she could have died. Today, I called to make an appointment to in bring in my Boston Terrier, she is very old and over the last couple of days has gone down hill to the point that today she can no longer walk. I know it's close to her time so I wanted to bring her to the vet that has been treating her for years. They told me "Sorry but were booked today, and off tomorrow and booked monday too. The soonest they could see her is Tuesday, we suggested I take her to the Emergency Clinic." Well, I know she's suffering, so I guess I will have to bring her a strange Vet. It's sad when the vet that's been seeing your pet for years and always seemed so concerned, really isn't. I will be looking for another vet for my pets. Read Less

I have been bring my dogs to this Vet for around 8 years, The service has been mostly good although the staff changes constantly. Two years ago I called because my english bulldog was swelling up around her face. I called for an emergency appointment and was told to take her to the emergency clinic in the next town because they were to busy. My bulldog was swelling up so fast, that her eyes swilled shut, since there was no way to I could make to the emergency clinic, I made a bee line to the closest vet I could find. By this time her throat was swelling shut and I had to carry her into the office. They immediately went to work on her, and told me another 15 minute and she could have died. Today, I called to make an appointment to in bring in my Boston Terrier, she is very old and over the last couple of days has gone down hill to the point that today she can no longer walk. I know it's close to her time so I wanted to bring her to the vet that has been treating her for years. They told me "Sorry but were booked today, and off tomorrow and booked monday too. The soonest they could see her is Tuesday, we suggested I take her to the Emergency Clinic." Well, I know she's suffering, so I guess I will have to bring her a strange Vet. It's sad when the vet that's been seeing your pet for years and always seemed so concerned, really isn't. I will be looking for another vet for my pets. Read Less

I was just inquiring about prescription cat food and was treated so rudely by the front office staff. I just moved here and am looking for a nice, friendly place to take my pet. This place was not it. I will take my money elsewhere. Read Less

Thank you soooo much for always being there for all three of our pooches. You guys always get us in for emergencies and even same day surgeries. We are so greatful and I have recommended your office to all my friends and on FB as well. Thank you for also taking the time to call and follow up and even send get well cards. Very much appreciated! Read Less

Moved back to Oxnard in 2008. Had a very senior cat, he was pretty healthy early on, so we didn't visit that often. The office staff and doctors were so happy to see me and always remembered me and my cat. A senior cat doesn't always show outright signs something is wrong, so I had plenty of questions and phone calls. I always got an answer, an appointment or a call back from a doctor. When I had to travel for work, the staff showed my pet caretaker what to do for him. The doctors helped me decide when quality of life was diminishing and when services could help. It's a hard decision when animals are older. They didn't keep practicing medicine on him and collecting fees. After 9 months without pets, we have three more cats and a dog.  All of them love the doctors. The practice isn't so busy that you can't get appointments. I recommended this practice to my niece who had a dog misdiagnosed by her previous vet. For anyone looking for a practice, go with your gut. I've been very happy with the quality of care and relationship I've had with the doctors here. Read Less

The entire staff adores animals and is very knowledgeable. I've taken all my cats here for several years. They're close to home, have fantastic hours and provide top notch personal care. Now if only I could convince my cats that it's a great place to visit. Read Less

Please do not go to this vet clinic. My boyfriend and I have had a horrible experience at this clinic. I've worked in vet clinics for 10 years.First of all, front desk staff ignore you when you walk in and are rude  (what happened to customer service?). They are unfriendly both in person and over the phone. We've been in to this clinic many times, and it's always this way! Secondly, the front desk staff need to be reminded that they cannot and should not attempt to tell us what is wrong with the dog- that's the vet's job and front desk staff are not authorized/trained to do so.Inexperienced vet continuously misdiagnosed our dog. We have spent thousands of dollars!! Not only that but we went in with one important issue (dog not eating) and instead of addressing the critical issue at hand, she looked at something non-related and gave us a huge bill. The problem was never solved and our dog kept getting worse. This is the type of service we got for our pet whom they call their "favorite dog at the clinic." Every time we go into this clinic, our dog comes out in worse shape than before!Our dog would have died had we not taken him to another clinic. The other clinic said "You have been going to Channel Islands Veterinary Clinic?! Then you must have already spent a ton of money with no results! Those guys are notorious for charging clients a ton of money and only caring about profit."I am so disappointed in this clinic. We will not be returning! Read Less

Channel Islands Veterinary Hospital is absolutely the best veterinary hospital I have ever been too. Dr. Garrolini is a miracle worker. My dog, Wolfie had difficulty walking. His back leg was dragging behind as he walked and he could not stand without the leg shaking. Wolfie was in pain. Other vets diagnosed Wolfie with a spine problem. For years Wolfie was taking pain medicine and was suffering. I took Wolfie to Dr. Garrolini. Every part of Wolfies spine was x-rayed. Dr. Garrolini informed me Wolfie had no spine problem. He went over every x-ray confirming this fact. However, Dr. Garrolini knew Wolfie had a severe problem and did not take the easy out and continue to prescribe pain meds. He continued to x-ray. It turns out Wolfie had a torn ACL and torn meniscus. Dr. Garrolini again showed me the xrays. He carefully explained what could be done for the damage to Wolfies knee. Dr. Garrolini took the time and care until I completely understood the injury and treatment. I approved the surgery for Wolfie to have his knee reconstructed. Dr. Garrolini made sure I understood everything about the surgery and everything to expect during the recovery. Dr. Garrolini constantly monitored Wolfie both in the hospital and during his 4 months recovery at home. Dr. Garrolini was available for me 24/7 for questions and concerns. The staff at Channel Islands Veterinary Hospital would call me to check up on Wolfie during recovery. Today Wolfie no longer is in pain He has full use of his leg/knee and is able to walk pain free. Thanks to Dr. Garrolini my baby is finally able to live an active, normal pain free life. Dr. Garolini has also helped my other dogs and cats including newborn kittens only 3 weeks old. Every pet of mine that he has seen is doing fabulous due to Dr. Garrolini. Dr. Garrolini truly is magnificent!! Read Less

The Channel Islands Veterinary Hospital is a dangerous and corrupt business that puts all animals brought there in direct harm. They are negligent with the care of animals left over night, give false/wrong diagnoses that can end up in the death of an animal, and put profit above any concern for the actual health needs of an animal. A week after taking my 18 year old cat, Flashlight, for a check up he ended up dead in their overnight hospital. A very healthy cat with no previous health issues, without regard to his advanced age or pre-screening for any internal conditions, Dr. Christine Holter gave Flashlight a rabies vaccine. A week later when I brought him in sick, she immediately made me sign off to $1000+ of dollars to admit Flashlight into the hospital, claiming he had kidney disease, and called me a day later to announce his death. The last day I visited him, his fur was a mess, the nurse hurt him by pulling the IV too fast and when I asked if he really would be better the next day I was given 100% assurance. Too late of course to ever get Flashlight back -- but not too late to save other patients! After research online I have found that other customers have made similar complaints (check the filtered yelp reviews). When I called to express my concern and my intent to pursue this matter legally, I was told that cats no matter what age or under what health are REQUIRED by CA law to get rabies shots. This is FALSE. These people only have one thing in mind: money. Not the health and well being of both animals and their loving owners. Read Less