I have been taking my 5 year old doberman here to see Dr. Smith since he was a puppy. I absolutely love Dr. Smith - he always takes the time to listen to and address all my concerns, no matter how mi... Read More
I have been taking my 5 year old doberman here to see Dr. Smith since he was a puppy. I absolutely love Dr. Smith - he always takes the time to listen to and address all my concerns, no matter how minor. I have also been able to email him pictures/video of my dog with my questions and he always calls back or responds reasonably quickly (obviously he has to see other patients or may not be in the office that day). If it's more urgent, I would call the front office and they will usually advise you or put you in contact with one of the vets.I used to take my cat to a different vet simply because of distance. Everything was fine until she started sneezing a lot, oftentimes with a lot of colored discharge. After multiple months and different antibiotic treatments, she was still getting worse, and I got the feeling that the other vet was just jerking me around, trying random stuff now. So I called Dr. Smith for another opinion and gave him her full history. We spoke on the phone for a long time and he said that he thought it could be some sort of tooth infection, which could affect the sinuses - something the other guy had never mentioned before. So I took her in the morning, and that same day, they put her under anesthesia and sure enough, she had two broken teeth that had gotten infected. She has been doing great since! Another time, when my dog was young, he had gotten this weird growth on his abdomen. All the vets were baffled as to what it could be and instead of taking shots in the dark, they actually referred me to a specialist. Unfortunately, even the specialists never figured out what the heck was going on with my dog, it just slowly went away on its own. But the point is, these vets won't just take your money and try random things until you get frustrated enough to leave or the problem goes away on its own. They really do care a lot about their patients. Read Less