Alta Rancho Pet & Bird Hospital is a full service veterinary medical and surgical facility serving Alta Loma, Rancho Cucamonga, Upland, Ontario, Claremont and the rest of the Inland Empire since 1975. We are dedicated to providing our clients and patients with the finest veterinary medical and surgical services available, through the use of client education, thorough physical examinations and state of the art diagnostic and therapeutic modalities. We offer a vast array of services ranging from essential preventive medicine such as immunizations, parasite control and sterilization surgery, to the management of complex medical and surgical problems ranging from cancer therapy to bone and joint surgery. Our dedicated staff or well trained, health care providers are committed to treating you and your pets like our family. Get to know us on the web at www.altaranchopet.com
Other than making the visit free (haha) I couldn’t have asked for a better appointment. Sara made the appointment for Lexi to see Dr Henderson and Fred Too to see the tech at the same time so we didn’... Read More
Other than making the visit free (haha) I couldn’t have asked for a better appointment. Sara made the appointment for Lexi to see Dr Henderson and Fred Too to see the tech at the same time so we didn’t have to make two trips. Very thoughtful. Thank you Read Less
Kara Smith
25 May 2018
REPORT
When I first moved to California I was worried about finding a vet that would love my dogs as much as I do. I tried one in Fontana and they were awful. When I finally found Alta Rancho Pet & Bird Hosp... Read More
When I first moved to California I was worried about finding a vet that would love my dogs as much as I do. I tried one in Fontana and they were awful. When I finally found Alta Rancho Pet & Bird Hospital I knew we were set. Dr. Henderson is wonderful with our boys and the entire staff knows them by name and lights up when they come in. I've boarded them there several times and feel comfortable knowing they are safe. Both of my dogs have bad allergies and Dr. Henderson was patient and thorough in finding the best course of treatment for each of them and also helped us to help our newest little one lose a lot of weight when he was having some arthritis issues. We love this place and will always entrust them with our kids. Read Less
antonio escobedo
17 May 2018
REPORT
I have been coming here for years, always a good visit. Brought my dog for her appointment at 5:20pm and I there was traffic and I got there at 5:31pm and because it was one min over when emergency t... Read More
I have been coming here for years, always a good visit. Brought my dog for her appointment at 5:20pm and I there was traffic and I got there at 5:31pm and because it was one min over when emergency times starts and this new girl said " did you bring your dog?" And I just thought to my self well yea why would I come without her. Then she tells me to sign in and said" unfortunately its after 5:30pm so we will have to charge you emergency fee."
That would have been nice to know, I wouldnt have wasted my gas driving more than 20 mins away in traffic to have to just drive back.
I am not liking this place anymore with the new people who work there. Read Less
Keebomed Inc
9 Mar 2018
REPORT
Thank you, Dr. Shufer, we appreciate your continued and loyal business relationship!
nIco Cal
29 Dec 2017
REPORT
tl;dr best vet! I dropped into Alta Rancho while on vacation from NYC. I brought two dogs with me, a fresh pup and older guy. The vet assistants were knowledgeable, helpful, and quick to assist us. Wh... Read More
tl;dr best vet! I dropped into Alta Rancho while on vacation from NYC. I brought two dogs with me, a fresh pup and older guy. The vet assistants were knowledgeable, helpful, and quick to assist us. When we saw Dr. Shufer, I was given a wealth of knowledge about my new dog and tips for training him, feeding him, etc., all based on his breed and tailored to the pup's personality. Dr. Shufer had also recommended a stool sample for the new pup -- even though he seemed fined to me -- and within 24 hours of dropping the sample, Dr. Shufer notified me that the pup had giardia. I was able to get him meds and fixed up quickly. Very happy with this visit. I'll be scheduling my annual check-ups with Alta Rancho Pet & Bird whenever I'm in town! Read Less
Jim W
15 Dec 2017
REPORT
Great services and professional skills. Our dog choppin was 12 years old and had 2 tumors inside his body. We come to this place and seek help.Doctor Shufer performance an excellent surgery and save h... Read More
Great services and professional skills. Our dog choppin was 12 years old and had 2 tumors inside his body. We come to this place and seek help.Doctor Shufer performance an excellent surgery and save his life.
-we’re not native english language speakers,and Dulcia helps with the translation a lot.
-Every stage ,Doctor Shufer talks with us face to face and replies every emails,explains everything and answers every questions with great patient and kindness.
-Choppin is recovering rapidly now,and looks very good!
thank you. Read Less
B R
11 Aug 2017
REPORT
We took our injured rabbit who had been attacked by a dog. The second we got there we waited. No one in the office seemed to be bothered by what essentially was an emergency. Once we got help they pla... Read More
We took our injured rabbit who had been attacked by a dog. The second we got there we waited. No one in the office seemed to be bothered by what essentially was an emergency. Once we got help they placed us in an office where they had soda cups piled on the corner of the desk. When we spoke to the doctor she had her leg causally resting on the patient table like some casual skater kid. The only actual compassionate person was the male nurse who was very gentle with our dying rabbit. To put all the icing on this cake the tools used in our rabbit were not sterilized and after use the doctor wiped it with a napkin then placed it back into it's place. UNSANITARY INCOMPATIONATE UNRELIABLE I wish I would have known all of this before coming here. My animal died in a bad place Read Less
Emily Denson
23 Apr 2017
REPORT
I've been taking my pets to Alta Rancho for more than 10 yrs and will continue to do so. Dr. Shufer is the best surgeon and has a wonderful bedside manner with all creatures. His staff is always profe... Read More
I've been taking my pets to Alta Rancho for more than 10 yrs and will continue to do so. Dr. Shufer is the best surgeon and has a wonderful bedside manner with all creatures. His staff is always professional and kind. Love these people!! Read Less
stacy tripp
13 Apr 2017
REPORT
I've been taking my dog her for over 3 years. They are very knowledgeable and quick. I am always very comfortable with their advice. Recently got an appointment same day at 8 am, they let me leave ... Read More
I've been taking my dog her for over 3 years. They are very knowledgeable and quick. I am always very comfortable with their advice. Recently got an appointment same day at 8 am, they let me leave her to be checked, she needed to have a tumor removed on her foot and they did it the same day. Really efficient and knowledgeable doctors! Read Less
John Bradford
12 Apr 2017
REPORT
My sister recommended Alta Rancho and even though I live 45 miles away I decided to take my dog there. I liked their straight forwardness and how they treated me and my dog. Definitely going back whe... Read More
My sister recommended Alta Rancho and even though I live 45 miles away I decided to take my dog there. I liked their straight forwardness and how they treated me and my dog. Definitely going back when the need arises! Read Less
Corinne Morin
21 Jan 2017
REPORT
We were very impressed and pleased with Alta Rancho Pet and Bird Hospital. We really wish that we lived closer or that their was a branch of this pet Hospital in Redlands or closer to us. The staff we... Read More
We were very impressed and pleased with Alta Rancho Pet and Bird Hospital. We really wish that we lived closer or that their was a branch of this pet Hospital in Redlands or closer to us. The staff were extremely helpful, friendly and understanding. Dr. Shufer explained everything clearly and answered our questions thoroughly. We couldn't have been happier with our visit Read Less
Kassandra Zamanis
2 Dec 2016
REPORT
The vets here are kind and efficient, and the nurses and staff are extremely nice and welcoming. They have very clean facilities and always take very good care of our dog, even when we take her in for... Read More
The vets here are kind and efficient, and the nurses and staff are extremely nice and welcoming. They have very clean facilities and always take very good care of our dog, even when we take her in for routine checkups and teeth cleanings. I would highly recommend this hospital! Read Less
Whitney Serrano
1 Oct 2016
REPORT
Took in my african grey parrot for his first check up and the staff made sure to keep him calm. The staff here are really friendly and are looking out for the safety of the pets that come in. I was ve... Read More
Took in my african grey parrot for his first check up and the staff made sure to keep him calm. The staff here are really friendly and are looking out for the safety of the pets that come in. I was very pleased in taking my bird and will continue to do so. Read Less
Teresa Fukui Akahoshi
19 Aug 2016
REPORT
Thank you to Alta Rancho Pet & Bird Hospital for the great care and concern you provide for our dogs!! Everyone is so friendly and helpful! We greatly appreciate all of you! Your kindness and compassi... Read More
Thank you to Alta Rancho Pet & Bird Hospital for the great care and concern you provide for our dogs!! Everyone is so friendly and helpful! We greatly appreciate all of you! Your kindness and compassion to us and our dogs will keep us coming back for all of our pets needs! A big hug and special thank you to Dr Kathy! Read Less
Bethany Reichard
8 Aug 2016
REPORT
My pets are trouble makers. Ive had to bring them in for coyote attacks, to have socks surgically removed, allergies, and routine stuff. I love Alta Rancho. They are really knowledgeable. Prices are g... Read More
My pets are trouble makers. Ive had to bring them in for coyote attacks, to have socks surgically removed, allergies, and routine stuff. I love Alta Rancho. They are really knowledgeable. Prices are great. Wouldn't go anywhere else. Read Less
Walter Ryan
7 Jul 2016
REPORT
My dog Benny, a boxer, blew out his knee at the dog park and could barely walk. We were concerned we were going to have to put him down but Dr. Shufer assured us that through surgery and rehab he coul... Read More
My dog Benny, a boxer, blew out his knee at the dog park and could barely walk. We were concerned we were going to have to put him down but Dr. Shufer assured us that through surgery and rehab he could make a full recover. We were skeptical as his injury was severe but decided to move forward. We love our dog and would do anything for him. I am happy report that Dr. Shufer could not have done a better job! Benny runs, jumps and plays as if nothing ever happened. He is a talented surgeon and a caring and compassionate doctor. I highly recommend Alta Rancho Pet Hospital for any and all of your pet's needs. Read Less
J
27 Apr 2016
REPORT
Brought our Bird in in very bad shape, was given a price but not told anything in depth. We were rushed in and rushed out in hopes that our little love was being cared for. We left him there for a few... Read More
Brought our Bird in in very bad shape, was given a price but not told anything in depth. We were rushed in and rushed out in hopes that our little love was being cared for. We left him there for a few hours but told when we picked him the vet was cold and matter of fact that he had 50% chance to live. He should have talked to us then that it was going to be a miserable death for our little one. He died a horrible death gasping for air. We had agreed to let them send out a culture but didn't hear from them for a follow up or for results. I called twice and finally got a call back a week after he died with the results. This place is there for making money not relationships with owner and pets. The receptionist is really nice but after that it's down hill. You don't have to take my advice, see for yourself but remember it's up to you how your pet gets treated. Read Less
Kimberlynn Rybarczyk
13 Feb 2016
REPORT
I have been coming here with my now 7 year old dog since I first brought him home from the ASPCA at 8 weeks old and immediately realized something was very wrong. It turned out that he had Parvovirus... Read More
I have been coming here with my now 7 year old dog since I first brought him home from the ASPCA at 8 weeks old and immediately realized something was very wrong. It turned out that he had Parvovirus. They saved his life and have been continuing to provide quality care ever since. The vaccine clinics are very convenient for annual shots. Making an appointment is quick and easy and I have always felt that the level of care is excellent. Read Less
Brenda K Ricciardi
28 Jan 2016
REPORT
I can not say enough about Alta Rancho Pet and Bird Hospital! They were quick to give me an appt. the same day and took such good care of my Enzo, mini goldendoodle. Dr Shuffer and the staff (and all ... Read More
I can not say enough about Alta Rancho Pet and Bird Hospital! They were quick to give me an appt. the same day and took such good care of my Enzo, mini goldendoodle. Dr Shuffer and the staff (and all the Doctors) are all amazing - very friendly, kind, and helpful. They made me feel at ease, the doctor took his time asking a ton of questions and then explained everything in detail and made sure that all of my dog's needs were met. Dr Shuffer is also my Birds Vet, he is awesome with Stella as well. Read Less
Amy Houfek
28 Jan 2016
REPORT
Amazing staff, especially Nicole, Candice and Richard. Both doctors are knowledgeable and highly skilled. We trust them completely.
Brenda Ricciardi
28 Jan 2016
REPORT
Dr Shuffer and his staff are the absolute best! They are loving caring and professional. Dr Shuffer takes care of my Dog and my Bird! I recommend Alto Ranch Per and Bird 100%
Hemet Adventist
15 Jan 2016
REPORT
The staff are really friendly and helpful. You can tell that they care about the pets and their owners! Dr.Reid Shufer, D.V.M. called me with the results of my dog's Penn Hip. He was very patient in ... Read More
The staff are really friendly and helpful. You can tell that they care about the pets and their owners! Dr.Reid Shufer, D.V.M. called me with the results of my dog's Penn Hip. He was very patient in explaining to me the test and my dog's results. I will continue to take my pets to him even though we live over an hour away. Read Less
Sara Mohiuddin
13 Jan 2016
REPORT
Alta Rancho Pet Is the best!!!! Dr. Shufer and his staff are wonderful. My dog had 3 seizures and we got an appointment immediatly. they were very knowledgable and made us feel very comfortable. With ... Read More
Alta Rancho Pet Is the best!!!! Dr. Shufer and his staff are wonderful. My dog had 3 seizures and we got an appointment immediatly. they were very knowledgable and made us feel very comfortable. With the medication our baby is doing great. Thank you Alta Rancho! Read Less
Betty Villani
11 Sep 2015
REPORT
We have frequented this veterinarian clinic for many years now with numerous pets. Doctors and staff are patient and caring people. They take the time to explain things thoroughly and always have th... Read More
We have frequented this veterinarian clinic for many years now with numerous pets. Doctors and staff are patient and caring people. They take the time to explain things thoroughly and always have the pet's welfare as their first interest. We would never go anywhere else unless the doctors here recommended a specialist for one of our pets. Highly recommend. Read Less
Maggi Stamm
11 Sep 2015
REPORT
I have taken my cats here for more than 20 years and cannot think of anywhere else I have the level of care, concern and expertise. Dr. shufer and his staff, many of who have been with him for a long ... Read More
I have taken my cats here for more than 20 years and cannot think of anywhere else I have the level of care, concern and expertise. Dr. shufer and his staff, many of who have been with him for a long time, have helped make sure that my aging pets have the best care that has extended their lives and kept me with my buddies! Read Less
Michelle Denise Garza-Velasquez
10 Sep 2015
REPORT
We take all our pups here!!! Apollo, Titus & Chief... Our beloved Bulldog Chunk was a patient too... Great service and very thorough! We wouldn't take our fur babies anywhere else.
Jill Correll
9 Sep 2015
REPORT
I love this place!! The Drs are amazing & caring!! My 2 girls Maggie & Kenzie have had nothing but EXCELLENT care!!
Mary Bearly
19 Jun 2015
REPORT
Dr. Schufer is very thorough and a great listener. I appreciate that he always makes himself available for phone calls. He even called to check on my dog the day after his appointment. All of the staf... Read More
Dr. Schufer is very thorough and a great listener. I appreciate that he always makes himself available for phone calls. He even called to check on my dog the day after his appointment. All of the staff is friendly and helpful. Read Less
Alta Rancho Pet & Bird Hospital is a full service veterinary medical and surgical facility serving Alta Loma, Rancho Cucamonga, Upland, Ontario, Claremont and the rest of the Inland Empire since 1975. We are dedicated to providing our clients and patients with the finest veterinary medical and surgical services available, through the use of client education, thorough physical examinations and state of the art diagnostic and therapeutic modalities. We offer a vast array of services ranging from essential preventive medicine such as immunizations, parasite control and sterilization surgery, to the management of complex medical and surgical problems ranging from cancer therapy to bone and joint surgery. Our dedicated staff or well trained, health care providers are committed to treating you and your pets like our family. Get to know us on the web at www.altaranchopet.com
Other than making the visit free (haha) I couldn’t have asked for a better appointment. Sara made the appointment for Lexi to see Dr Henderson and Fred Too to see the tech at the same time so we didn’... Read More
Other than making the visit free (haha) I couldn’t have asked for a better appointment. Sara made the appointment for Lexi to see Dr Henderson and Fred Too to see the tech at the same time so we didn’t have to make two trips. Very thoughtful. Thank you Read Less
Kara Smith
25 May 2018
REPORT
☆☆☆☆☆
REPORT
When I first moved to California I was worried about finding a vet that would love my dogs as much as I do. I tried one in Fontana and they were awful. When I finally found Alta Rancho Pet & Bird Hosp... Read More
When I first moved to California I was worried about finding a vet that would love my dogs as much as I do. I tried one in Fontana and they were awful. When I finally found Alta Rancho Pet & Bird Hospital I knew we were set. Dr. Henderson is wonderful with our boys and the entire staff knows them by name and lights up when they come in. I've boarded them there several times and feel comfortable knowing they are safe. Both of my dogs have bad allergies and Dr. Henderson was patient and thorough in finding the best course of treatment for each of them and also helped us to help our newest little one lose a lot of weight when he was having some arthritis issues. We love this place and will always entrust them with our kids. Read Less
antonio escobedo
17 May 2018
REPORT
☆☆☆☆☆
REPORT
I have been coming here for years, always a good visit. Brought my dog for her appointment at 5:20pm and I there was traffic and I got there at 5:31pm and because it was one min over when emergency t... Read More
I have been coming here for years, always a good visit. Brought my dog for her appointment at 5:20pm and I there was traffic and I got there at 5:31pm and because it was one min over when emergency times starts and this new girl said " did you bring your dog?" And I just thought to my self well yea why would I come without her. Then she tells me to sign in and said" unfortunately its after 5:30pm so we will have to charge you emergency fee."
That would have been nice to know, I wouldnt have wasted my gas driving more than 20 mins away in traffic to have to just drive back.
I am not liking this place anymore with the new people who work there. Read Less
Keebomed Inc
9 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Thank you, Dr. Shufer, we appreciate your continued and loyal business relationship!
nIco Cal
29 Dec 2017
REPORT
☆☆☆☆☆
REPORT
tl;dr best vet! I dropped into Alta Rancho while on vacation from NYC. I brought two dogs with me, a fresh pup and older guy. The vet assistants were knowledgeable, helpful, and quick to assist us. Wh... Read More
tl;dr best vet! I dropped into Alta Rancho while on vacation from NYC. I brought two dogs with me, a fresh pup and older guy. The vet assistants were knowledgeable, helpful, and quick to assist us. When we saw Dr. Shufer, I was given a wealth of knowledge about my new dog and tips for training him, feeding him, etc., all based on his breed and tailored to the pup's personality. Dr. Shufer had also recommended a stool sample for the new pup -- even though he seemed fined to me -- and within 24 hours of dropping the sample, Dr. Shufer notified me that the pup had giardia. I was able to get him meds and fixed up quickly. Very happy with this visit. I'll be scheduling my annual check-ups with Alta Rancho Pet & Bird whenever I'm in town! Read Less
Jim W
15 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great services and professional skills. Our dog choppin was 12 years old and had 2 tumors inside his body. We come to this place and seek help.Doctor Shufer performance an excellent surgery and save h... Read More
Great services and professional skills. Our dog choppin was 12 years old and had 2 tumors inside his body. We come to this place and seek help.Doctor Shufer performance an excellent surgery and save his life.
-we’re not native english language speakers,and Dulcia helps with the translation a lot.
-Every stage ,Doctor Shufer talks with us face to face and replies every emails,explains everything and answers every questions with great patient and kindness.
-Choppin is recovering rapidly now,and looks very good!
thank you. Read Less
B R
11 Aug 2017
REPORT
☆☆☆☆☆
REPORT
We took our injured rabbit who had been attacked by a dog. The second we got there we waited. No one in the office seemed to be bothered by what essentially was an emergency. Once we got help they pla... Read More
We took our injured rabbit who had been attacked by a dog. The second we got there we waited. No one in the office seemed to be bothered by what essentially was an emergency. Once we got help they placed us in an office where they had soda cups piled on the corner of the desk. When we spoke to the doctor she had her leg causally resting on the patient table like some casual skater kid. The only actual compassionate person was the male nurse who was very gentle with our dying rabbit. To put all the icing on this cake the tools used in our rabbit were not sterilized and after use the doctor wiped it with a napkin then placed it back into it's place. UNSANITARY INCOMPATIONATE UNRELIABLE I wish I would have known all of this before coming here. My animal died in a bad place Read Less
Emily Denson
23 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been taking my pets to Alta Rancho for more than 10 yrs and will continue to do so. Dr. Shufer is the best surgeon and has a wonderful bedside manner with all creatures. His staff is always profe... Read More
I've been taking my pets to Alta Rancho for more than 10 yrs and will continue to do so. Dr. Shufer is the best surgeon and has a wonderful bedside manner with all creatures. His staff is always professional and kind. Love these people!! Read Less
stacy tripp
13 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I've been taking my dog her for over 3 years. They are very knowledgeable and quick. I am always very comfortable with their advice. Recently got an appointment same day at 8 am, they let me leave ... Read More
I've been taking my dog her for over 3 years. They are very knowledgeable and quick. I am always very comfortable with their advice. Recently got an appointment same day at 8 am, they let me leave her to be checked, she needed to have a tumor removed on her foot and they did it the same day. Really efficient and knowledgeable doctors! Read Less
John Bradford
12 Apr 2017
REPORT
☆☆☆☆☆
REPORT
My sister recommended Alta Rancho and even though I live 45 miles away I decided to take my dog there. I liked their straight forwardness and how they treated me and my dog. Definitely going back whe... Read More
My sister recommended Alta Rancho and even though I live 45 miles away I decided to take my dog there. I liked their straight forwardness and how they treated me and my dog. Definitely going back when the need arises! Read Less
Corinne Morin
21 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We were very impressed and pleased with Alta Rancho Pet and Bird Hospital. We really wish that we lived closer or that their was a branch of this pet Hospital in Redlands or closer to us. The staff we... Read More
We were very impressed and pleased with Alta Rancho Pet and Bird Hospital. We really wish that we lived closer or that their was a branch of this pet Hospital in Redlands or closer to us. The staff were extremely helpful, friendly and understanding. Dr. Shufer explained everything clearly and answered our questions thoroughly. We couldn't have been happier with our visit Read Less
Kassandra Zamanis
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The vets here are kind and efficient, and the nurses and staff are extremely nice and welcoming. They have very clean facilities and always take very good care of our dog, even when we take her in for... Read More
The vets here are kind and efficient, and the nurses and staff are extremely nice and welcoming. They have very clean facilities and always take very good care of our dog, even when we take her in for routine checkups and teeth cleanings. I would highly recommend this hospital! Read Less
Whitney Serrano
1 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Took in my african grey parrot for his first check up and the staff made sure to keep him calm. The staff here are really friendly and are looking out for the safety of the pets that come in. I was ve... Read More
Took in my african grey parrot for his first check up and the staff made sure to keep him calm. The staff here are really friendly and are looking out for the safety of the pets that come in. I was very pleased in taking my bird and will continue to do so. Read Less
Teresa Fukui Akahoshi
19 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Thank you to Alta Rancho Pet & Bird Hospital for the great care and concern you provide for our dogs!! Everyone is so friendly and helpful! We greatly appreciate all of you! Your kindness and compassi... Read More
Thank you to Alta Rancho Pet & Bird Hospital for the great care and concern you provide for our dogs!! Everyone is so friendly and helpful! We greatly appreciate all of you! Your kindness and compassion to us and our dogs will keep us coming back for all of our pets needs! A big hug and special thank you to Dr Kathy! Read Less
Bethany Reichard
8 Aug 2016
REPORT
☆☆☆☆☆
REPORT
My pets are trouble makers. Ive had to bring them in for coyote attacks, to have socks surgically removed, allergies, and routine stuff. I love Alta Rancho. They are really knowledgeable. Prices are g... Read More
My pets are trouble makers. Ive had to bring them in for coyote attacks, to have socks surgically removed, allergies, and routine stuff. I love Alta Rancho. They are really knowledgeable. Prices are great. Wouldn't go anywhere else. Read Less
Walter Ryan
7 Jul 2016
REPORT
☆☆☆☆☆
REPORT
My dog Benny, a boxer, blew out his knee at the dog park and could barely walk. We were concerned we were going to have to put him down but Dr. Shufer assured us that through surgery and rehab he coul... Read More
My dog Benny, a boxer, blew out his knee at the dog park and could barely walk. We were concerned we were going to have to put him down but Dr. Shufer assured us that through surgery and rehab he could make a full recover. We were skeptical as his injury was severe but decided to move forward. We love our dog and would do anything for him. I am happy report that Dr. Shufer could not have done a better job! Benny runs, jumps and plays as if nothing ever happened. He is a talented surgeon and a caring and compassionate doctor. I highly recommend Alta Rancho Pet Hospital for any and all of your pet's needs. Read Less
J
27 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Brought our Bird in in very bad shape, was given a price but not told anything in depth. We were rushed in and rushed out in hopes that our little love was being cared for. We left him there for a few... Read More
Brought our Bird in in very bad shape, was given a price but not told anything in depth. We were rushed in and rushed out in hopes that our little love was being cared for. We left him there for a few hours but told when we picked him the vet was cold and matter of fact that he had 50% chance to live. He should have talked to us then that it was going to be a miserable death for our little one. He died a horrible death gasping for air. We had agreed to let them send out a culture but didn't hear from them for a follow up or for results. I called twice and finally got a call back a week after he died with the results. This place is there for making money not relationships with owner and pets. The receptionist is really nice but after that it's down hill. You don't have to take my advice, see for yourself but remember it's up to you how your pet gets treated. Read Less
Kimberlynn Rybarczyk
13 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I have been coming here with my now 7 year old dog since I first brought him home from the ASPCA at 8 weeks old and immediately realized something was very wrong. It turned out that he had Parvovirus... Read More
I have been coming here with my now 7 year old dog since I first brought him home from the ASPCA at 8 weeks old and immediately realized something was very wrong. It turned out that he had Parvovirus. They saved his life and have been continuing to provide quality care ever since. The vaccine clinics are very convenient for annual shots. Making an appointment is quick and easy and I have always felt that the level of care is excellent. Read Less
Brenda K Ricciardi
28 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I can not say enough about Alta Rancho Pet and Bird Hospital! They were quick to give me an appt. the same day and took such good care of my Enzo, mini goldendoodle. Dr Shuffer and the staff (and all ... Read More
I can not say enough about Alta Rancho Pet and Bird Hospital! They were quick to give me an appt. the same day and took such good care of my Enzo, mini goldendoodle. Dr Shuffer and the staff (and all the Doctors) are all amazing - very friendly, kind, and helpful. They made me feel at ease, the doctor took his time asking a ton of questions and then explained everything in detail and made sure that all of my dog's needs were met. Dr Shuffer is also my Birds Vet, he is awesome with Stella as well. Read Less
Amy Houfek
28 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Amazing staff, especially Nicole, Candice and Richard. Both doctors are knowledgeable and highly skilled. We trust them completely.
Brenda Ricciardi
28 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Dr Shuffer and his staff are the absolute best! They are loving caring and professional. Dr Shuffer takes care of my Dog and my Bird! I recommend Alto Ranch Per and Bird 100%
Hemet Adventist
15 Jan 2016
REPORT
☆☆☆☆☆
REPORT
The staff are really friendly and helpful. You can tell that they care about the pets and their owners! Dr.Reid Shufer, D.V.M. called me with the results of my dog's Penn Hip. He was very patient in ... Read More
The staff are really friendly and helpful. You can tell that they care about the pets and their owners! Dr.Reid Shufer, D.V.M. called me with the results of my dog's Penn Hip. He was very patient in explaining to me the test and my dog's results. I will continue to take my pets to him even though we live over an hour away. Read Less
Sara Mohiuddin
13 Jan 2016
REPORT
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REPORT
Alta Rancho Pet Is the best!!!! Dr. Shufer and his staff are wonderful. My dog had 3 seizures and we got an appointment immediatly. they were very knowledgable and made us feel very comfortable. With ... Read More
Alta Rancho Pet Is the best!!!! Dr. Shufer and his staff are wonderful. My dog had 3 seizures and we got an appointment immediatly. they were very knowledgable and made us feel very comfortable. With the medication our baby is doing great. Thank you Alta Rancho! Read Less
Betty Villani
11 Sep 2015
REPORT
☆☆☆☆☆
REPORT
We have frequented this veterinarian clinic for many years now with numerous pets. Doctors and staff are patient and caring people. They take the time to explain things thoroughly and always have th... Read More
We have frequented this veterinarian clinic for many years now with numerous pets. Doctors and staff are patient and caring people. They take the time to explain things thoroughly and always have the pet's welfare as their first interest. We would never go anywhere else unless the doctors here recommended a specialist for one of our pets. Highly recommend. Read Less
Maggi Stamm
11 Sep 2015
REPORT
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REPORT
I have taken my cats here for more than 20 years and cannot think of anywhere else I have the level of care, concern and expertise. Dr. shufer and his staff, many of who have been with him for a long ... Read More
I have taken my cats here for more than 20 years and cannot think of anywhere else I have the level of care, concern and expertise. Dr. shufer and his staff, many of who have been with him for a long time, have helped make sure that my aging pets have the best care that has extended their lives and kept me with my buddies! Read Less
Michelle Denise Garza-Velasquez
10 Sep 2015
REPORT
☆☆☆☆☆
REPORT
We take all our pups here!!! Apollo, Titus & Chief... Our beloved Bulldog Chunk was a patient too... Great service and very thorough! We wouldn't take our fur babies anywhere else.
Jill Correll
9 Sep 2015
REPORT
☆☆☆☆☆
REPORT
I love this place!! The Drs are amazing & caring!! My 2 girls Maggie & Kenzie have had nothing but EXCELLENT care!!
Mary Bearly
19 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Dr. Schufer is very thorough and a great listener. I appreciate that he always makes himself available for phone calls. He even called to check on my dog the day after his appointment. All of the staf... Read More
Dr. Schufer is very thorough and a great listener. I appreciate that he always makes himself available for phone calls. He even called to check on my dog the day after his appointment. All of the staff is friendly and helpful. Read Less
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