Alta-Wood Animal Hospital

I highly recommend this clinic. It's close to us and Dr. Acevedo and Melody, the receptionist, are extremely capable, friendly and personable. Our old vet was astronomically expensive and told us our dog's teeth had quite a bit of tarter build-up. At Alta-Wood they were more reasonably priced and did an excellent job. I'm always going to bring our beloved dog to Alta-Wood and I'm happy to have found Alta-Wood. Read Less

Took my kitty here to get his teeth cleaned. The office assistant was very helpful and pleasant in setting up the appointment, upon meeting me and providing instructions after pickup. Dr. Acevedo made a point to meet me before I left and thank me for coming. Bruce Wayne the cat has less of a death smell coming from his mouth, and while he's groggy now, I know he'll grow to appreciate it as much as me. Also, this experience was very affordable! Very excited they accept Pet Assure. Read Less

Do NOT TAKE YOUR PET HERE!!! The doctor will talk down to you if you're a female. I brought my dog in to try and help with my dog's allergies and a shot was given incorrectly resulting in a huge swollen area, the doctor said he had never seen this happen before and suggested ice. I put ice on it and you can see the picture I posted of what it looks like today one day after. Read Less

Read this if you have budgies.Do NOT bring your parakeets here. I brought my parakeet in because he's had loose stool, grooming himself frequently, and some peculiar other signs that the internet was making me more concerned about as I read further. I made an appointment for a checkup ($75) and brought him in.1. This vet was coughing consistently and not covering his mouth. It was disgusting. He was coughing on my little bird who presumably is/was sick...2. He took a stool sample ($40) and supposedly he didnt see anything.3. He spent more time lecturing me on the anatomy of a bird rather than observing my bird and seeing what is really wrong with him.4. This vet was trying to sell me all the products he had in his office.5. He just seems aloof.I have never been more upset with a vet. Its been 2 days and my parakeet still has the same symptoms, his feet are hot and his droppings are watery.It pains to have to go to another vet and spend another $115+ to find out what is really wrong with my bird.DO NOT GO HERE!! Read Less

This vet is very knowledgeable and knows how to handle my 2 new cats and I do recommend him highly. I will be returning for my cats future check up. The only problem I have is the weekend hours. I had to reschedule twice because they decided not to open that Saturday. Read Less

I can't express how extremely disappointed I am with this place. I was thrilled to learn a vet facility was so close to my house after relocating to Redwood City. I made an appointment for 2:30pm and waited to be seen. I was a little alarmed that the waiting room was so small and there seemed to be only 1 person working in the front. While I was waiting, it took the admin 15 minutes to fill a prescription for one customer. After she left, the 1 admin disappeared into a room after being summoned (literally yelled at through a window) by a vet for assistance. I found it odd that this 1 admin happened to be the vet tech and the admin. I waited for another 30 minutes... that's right.... 30 MINUTES.... for him to return. At that point, I was upset. Listen, emergencies happen and you have to prioritize those. My problem was that this and the time delay was never communicated to me so I could at least decide whether to take my business somewhere else or even just wait at my apartment, reschedule, etc. Instead my poor dog and I waited in a hot and cramped room wondering what was going on. To top it all off, after the admin finally returned and told me they would take me right away, he then spent another 10 minutes helping another customer check out. I felt this was a slap in the face. They could have had a new customer that would have given them repeat business but I instead will be taking my business to a place that treats their customers with respect. Read Less

I took my 6 yr old guinea pig in with a bladder infection and was seen right away. The staff were very nice and they took my guinea pig's illness seriously. I thought the treatment was good (she is doing very well) and the price was good. I would definitely take my guinea pig here again. Read Less

My 12 year old cat injured his leg badly jumping over a fence, since I haven't lived in Redwood City for long, I didn't have a regular vet.  I called Alta-Wood Animal Hospital and they were able to get me in on short notice. From the outside, Alta-Wood doesn't necessarily give the best first impression but the minute I walked in, I felt good about the place, the receptionist was super nice, the vet techs were friendly yet professional, they treated my scared kitty with loving hands and respect. Dr. Acevedo was great, I really appreciated his honest approach and he did a wonderful job stitching up my cats complicated leg injury. Having experienced vets who will try to make every dollar they can off of their clients, I was happy to see the cost at the end of the visit was totally reasonable, I will absolutely be returning. Read Less

This is the best veterinary to bring your pets in Bay Area. We were so impressed with the staff. We had to make an emergency appointment, they were very accommodating.  Dr. Acevedo is so kind and our pups were so calm with him. He's a wonderful trustworthy Doctor. Read Less

We took our dog in to put him to sleep. Dr and staff were very understanding and didn't ask a thousand of questions like other places. Dr explained procedure and our four legged child passed away peacefully.Read Less

We got our dog from a animal rescue. We had no vet at the time. So we took a chance and chose Dr. Acevedo. What a great and caring vet.In fact the whole staff. They make sure you feel comfortable and know everything that is going on with our dog. The Dr. makes follow-up cals to see if everything is going ok. I highly recommend this hospital to anyone who would ask. Read Less

My 8-year-old cat died two weeks after a routine abscess surgery at Alta-Wood.  I found the vet to be condescending, difficult to communicate with, extremely rude and unprofessional with his employees, and most importantly, careless in his treatment of my cat.I brought my beloved cat to Alta-Wood to treat a large abscess on his face.  The vet did a routine surgery on the abscess to drain the pus and "debride" it (ie. scrape out any dead tissue).  He installed drainage tubes and my gut feeling was that the incision and tubes looked sloppy.  The sutures were not evenly placed and the tubes were pinched closed. When I took him back 5 days later to have the drainage tube removed, the wound was still oozing pus. The vet did not clean the scabs off the wound or recommend another class of antibiotics.  I uploaded a picture of the incision after this "check up" to yelp.During the second appointment, I found the vet very difficult to talk to.  I asked him if he thought my cat was at risk of fatty liver disease because my cat was overweight and barely eating since the surgery.  I knew about fatty liver disease because I had been trying to manage my cat's weight for a couple of years.  Instead of answering my question, he gave me a pamphlet on weight management.  It took me about 20 frustrating minutes of restating my question for him to tell me that it's difficult to diagnose fatty liver disease without extensive testing.I also was disturbed by the way he talked to his employees - he yelled at them and disrespected them routinely.  It felt like a very hostile working environment.A couple of days later, I decided to follow my gut and take my cat to another hospital for a second opinion.  The second vet cleaned the scabs off the wound and discussed all the treatment options clearly and in detail.  He added another class of antibiotics since the wound was still producing a steady flow of pus. He also said that the drainage tube should have been placed at the lowest point of the abscess so that the pus would flow out with gravity instead of continuing to fill up a pocket in my cat's cheek the way it did.Unfortunately, a couple of days before the second visit with the new vet, my cat passed away.  I can't say for sure what killed my cat.  The second vet said it may have been sepsis from the infection or that he may have had an underlying condition.  Regardless, abscesses are supposed to be highly treatable and I feel that if I had taken him to a more careful and thorough vet to begin with, that he would have survived.I do not recommend this vet. Read Less