Let me preface this by saying that I brought my cat Casey to Sequoia Vet for many years and HAD received excellent care. So my low rating is more towards my latest (and last) experience there. Casey... Read More
Let me preface this by saying that I brought my cat Casey to Sequoia Vet for many years and HAD received excellent care. So my low rating is more towards my latest (and last) experience there. Casey has had inflamed bowels for several years. Until lately it was under control with the help from steroids. About a week ago, Casey suddenly started having diarrhea, lost weight and stopped eating. Usually, she takes her meds without issue using Pill Pockets, but she refused to eat those as well. I called Sequoia immediately, and they gave me SUCH a hard time - first about her meds and then about treatment. Basically, they wanted me to force pills down her throat when I knew she could easily be given a steroid shot instead. Then, after they finally agreed to give her the shot, the tech told me that if she doesn't respond to the shot then there's nothing else they can do. When I asked about upping her steroid dosage as a possibility, they gave me the run around. Having done extensive research on bowel inflammation in cats and speaking with other veterinarians, I decided on a second opinion. Not only did the new vet tell me about alternate methods of giving Casey her steroids, but also agreed with me that Casey was not at the end of the road yet, that other treatment methods could also be tried (including upping her steroid dose slightly). A week later and Casey has improved greatly - she's eating (both her food and her treats, so she's getting her meds again), she's happy, she's gaining weight, and her stools are back to normal. While I am grateful that they gave her steroid shot, what upset me about this experience was the attitude like they couldn't be bothered to treat her, and the dismissal of my fears and concerns. Whether this is a temporary fix, and she'll stop responding to her meds again - who knows. All I know is that Casey was NOT ready to go, and until she gets to that point (and all other treatment options have failed), I will continue to fight for her. I'm disappointed that Sequoia Veterinary chose not to - neither of us will be back. Read Less