Reedley Veterinary Hospital
Reedley, California
Reviews
Jo Ann
1 May 2023
REPORT
Absolutely the worst experience. I agree with all the comments calling the “vet” a problem maker, erratic, sub par at best..
you can tell he hates the job and that’s the worst kind of vet to encounte...
Absolutely the worst experience. I agree with all the comments calling the “vet” a problem maker, erratic, sub par at best..
you can tell he hates the job and that’s the worst kind of vet to encounter.
I felt completely misguided, unimportant and like a bother, and most of all.. traumatized by this entire disaster.
I won’t get into specifics, but let me start with the fact that this is the only vet I’ve been to in the recent years, that even bother with the old fashioned temp check with thermometers. That alone, along with the unkept, simply unsanitary sense to the entire place, not to mention the lack of sanitation used on the thermometer before OR AFTER the use on my pet & being tossed in an unkept drawer.. is why I stand by my claim and belief that this horrible place caused the death of my beloved baby.
This is the ONLY PLACE OR EXPLANATION HOW SHE CONTRACTED FELINE PARVO.
My visit was in Jan 2023, so I hope no one else around that time was exposed. this nightmare is the last thing you think will happen when you’re taking your fur babies to a place that is supposed to be safe, clean, competent.
This is anything but that.
If you love your pets, DO NOT GO HERE.
Matthew Castro
13 Jul 2022
REPORT
I took My cat here because he had a cyst on his nose that's been removed once before. I waited outside in my car for for them to have an open room, which was nice but I don't know why I couldn't wait ...
I took My cat here because he had a cyst on his nose that's been removed once before. I waited outside in my car for for them to have an open room, which was nice but I don't know why I couldn't wait in the lobby. They called me and I came in and I went in with the cat. It's an indoor cat not around many people so I had the cage covered. And then they asked me to get him out to look at him. Then they immediately left the room after they asked. The room was basically a hallway with two doors, this room had dogs and people walking in and out constantly so it functioned as a hallway as well. The "vet" walked in and out of the room times during this visit. I waited for him to come back after the first time, to get the cat out, then I opened it to let him out and the vet reached for the back of the cats neck which is normal but he did so aggressively, and my cat reared back as he had a stranger reach with his hands in his face, then the vet told me to get the cat, and my cat swatted at me and hissed as I reached for him and he cut my hands the "vet" then said "No I can't see him! He just swatted at you imagined what he'd do to me!!? I can't check him out.!" Then said "I guess I can look through the cage, That Looks like a tumor!!" Then he asked me the history of the cat, and THEN told me that he couldn't see the animal because I didn't have the records of the animal. Which I can understand, but I am not sure if he couldn't look at the cat bc of my cat's reaction or because I didn't have access to any records. This veterinarian (if you could call him that) was flippant and erratic. After he told me that the cat might have a tumor and he couldn't see me because I didn't have any records he left the room again and made me wait while he gave a dog a shot in the next room. And he charged me $40 for less than 3 minutes of his time which was already divided by him taking care of other patients. He also said that if it is a tumor and he did do the surgery it would be a "hard" spot to do it at, which is already a given considering its on his nose. He seemed to be a person that created problems rather than solved them. Which isn't good for business. I'd rather put my cat to sleep than give this business any of my hard earned money. If you've read this far I would highly recommend not coming to this veterinarian or take the chance and hope you don't have a similar experience.
Drew Wood
12 May 2022
REPORT
I would give this place zero stars if it was an option. The last time I was in here Dr. Gray was an overbearing leftist ass about wearing masks OUTSIDE the building in line (in the open air, more than...
I would give this place zero stars if it was an option. The last time I was in here Dr. Gray was an overbearing leftist ass about wearing masks OUTSIDE the building in line (in the open air, more than social distanced from the other customers).
This time I checked the internet to see if they were open before I drove all the way to Reedley, and it said they were open and normal business hours applied. A handwritten sign on the door informed me that I was out of luck, which is totally unacceptable in the 21st century. As you have to get your dog weighed before getting the tick pill I was there to receive, and I came without my dog as we did that last visit, I cannot go to another vet and get what I need today. Wasted half day at least.
This is a horrible vet office with horrible staff that do not care about their customers at all in my experience. Steer clear at all costs.
Karen Morris
14 Jul 2018
REPORT
Reedley Animal Hospital has been our veterinary service for 15 years. Professional service. . My pets have had shots, dental work, surgery and stitches, but they are never traumatized by the paraveter...
Reedley Animal Hospital has been our veterinary service for 15 years. Professional service. . My pets have had shots, dental work, surgery and stitches, but they are never traumatized by the paraveterinarians handling them.
Diana Green
27 Jun 2018
REPORT
WOW...what nice caring people
Took wonderful care of our fur-babies and there prices are responsible ....but it's a veterinarian's office and like one of our kids it can cost money to care for a ill ...
WOW...what nice caring people
Took wonderful care of our fur-babies and there prices are responsible ....but it's a veterinarian's office and like one of our kids it can cost money to care for a ill fur-baby ....so remember the great service you receive in helping your animal and the kindness sometimes there is no price for that ....highly recommended
Cierra Thompson
15 Jun 2018
REPORT
My vet retired n our dogs records got sent here, staff is rude. I’m trying to leave state for college and they can’t give me my dogs shot records, my mom called to see if her names on the fill to get ...
My vet retired n our dogs records got sent here, staff is rude. I’m trying to leave state for college and they can’t give me my dogs shot records, my mom called to see if her names on the fill to get them n they say they can’t tell her. My vet would of gave them to me n this wouldn’t be a head ache with me having to get them before next week.
Heather Stout
9 Jun 2018
REPORT
Dr Gray may not be a people person but he takes great care of our animals. His staff are always very helpful.
Carmen Darcey
4 Jun 2018
REPORT
Had two bad experiences. Paid both times for no services. Should have learned the first time. Apparently their time schedule is more important than their compassion for animal care. Ended up at Kingsb...
Had two bad experiences. Paid both times for no services. Should have learned the first time. Apparently their time schedule is more important than their compassion for animal care. Ended up at Kingsburg vet with an entirely different experience and the same prices. Definitely worth the extra 15 minute drive!
Ev Alvis
11 Mar 2018
REPORT
If you live in the Reedley area and looking for a vet.....look no more. Dr. Gray has been our vet for over 20 years. I recently moved to Clovis, but I still take my dog to Reedley.
maria isabel diaz
13 Feb 2018
REPORT
Person on the phone is extremely rude couldn’t get a question answered without attitude. I get it, it’s 10 min until closing but you are entrusted to deliver great customer service. Please give her a ...
Person on the phone is extremely rude couldn’t get a question answered without attitude. I get it, it’s 10 min until closing but you are entrusted to deliver great customer service. Please give her a pooper scooper and have her do that job! maybe a day with the pups will get her in a better mood. SMH.
Christopher Horner
29 Sep 2017
REPORT
My wife loves this place. I was not as impressed. The building is as old as the doctors. The front staff was nice but if ur trying to not deal with the mandatory spay and neutering of Kings county an...
My wife loves this place. I was not as impressed. The building is as old as the doctors. The front staff was nice but if ur trying to not deal with the mandatory spay and neutering of Kings county and don't want to drive far. This is your place. Everyone I mean everyone here cares about the animals, maybe not so much about the owner but your animal is in good hands. Hence the 3 stars.
Anthonia Washington
10 Sep 2017
REPORT
I would not advise anybody to go to that veterinarian. This veterinarian would not help me treat my dog even though I paid. All I got was office fees and no help that's it. Save your dog and go to a v...
I would not advise anybody to go to that veterinarian. This veterinarian would not help me treat my dog even though I paid. All I got was office fees and no help that's it. Save your dog and go to a vet that will help you and not just take your money.
Pika Chu
3 Sep 2017
REPORT
I've brought all my cats here for 15+ years. I've even brought my two recent cats here for a spay and neutering. Never had one bad experience. The doctor and staff are always friendly and I always get...
I've brought all my cats here for 15+ years. I've even brought my two recent cats here for a spay and neutering. Never had one bad experience. The doctor and staff are always friendly and I always get good vibes like they ACTUALLY care about your animals. Any time I bring my cats here, I know they're in good hands.
Janice Messer
11 Apr 2017
REPORT
We have been here twice. Dr Grey is not a good vet for pitties or nervous dog. The other vet, is one of the nicest and best vets I've ever been to.
Parker G.
9 Feb 2017
REPORT
My family has been coming to Dr. Grey for year, throughout all phases of our pets life ( from puppy shots to putting beloved animals to sleep), and have found him to be honest, have integrity, and tru...
My family has been coming to Dr. Grey for year, throughout all phases of our pets life ( from puppy shots to putting beloved animals to sleep), and have found him to be honest, have integrity, and truly care for animals. I feel that he is skilled and proficient with the tools that he has at his clinic and understand that he doesn't have (nor advertise) the high powered CT imaging or scopes as places like UC Davis; but he is a truly caring small town vet who remembers families, their passed animals, and tries to be as open as possible with the awkward conversations regarding cost and treatment. Like all vets (and human doctors) he can't give you magical answers as to what the exact problem always is, how long a pet may have with a chronic condition, but we've always found him to be honest with use and treat us with respect. If you're looking to employ every method to save your 20 year old cat a few more weeks, this is not the place. You'll find a vet who is willing to have the conversation with you about what is best for the quality of life of your animals; not what you necessarily want to hear.Thank you Dr. Grey!
Becky Cox
14 Jan 2017
REPORT
I took my dog here. He was really having stomach issues. (To gross to give details.) The front desk was friendly and helpful. Really nice!. The doctor after a exam explained what was wrong with my do...
I took my dog here. He was really having stomach issues. (To gross to give details.) The front desk was friendly and helpful. Really nice!. The doctor after a exam explained what was wrong with my dog, in terms I could understand. He prescribed antibiotics and other meds for the rest of his problems. I thought the Dr. was professional and straight to the point. He listened to me and even took the time look at a photo I brought in concerning my dogs symptoms. The cost was reasonable considering I was a walk in and all that was done in getting a diagnosis. Also they called the next day to see how my dog was doing and offered a free follow up app. The meds all worked and my dog is fine now. I have never had a problem there.
Yvonne Olguin
6 Jan 2017
REPORT
Brought my cat Figaro to this vet it was an emergency he got hit by a car and had really bad wounds on his eye and jaw Dr. Grey says gives me options after a "over view" of putting him to sleep or my ...
Brought my cat Figaro to this vet it was an emergency he got hit by a car and had really bad wounds on his eye and jaw Dr. Grey says gives me options after a "over view" of putting him to sleep or my option of surgery I went with surgery of course following day he asked me again about my decision I said the same surgery and he said OK after that went home waited for the results got a call earlier than expected and he said Figaro my cat was doing fine until he noticed his pallet of his mouth was split to the back of his head I was hurt for the fact that he didn't catch this on his first over view and I had put down $250 for his shots and $300 to start surgery I felt he took advantage of the situation and took the money out of salesman position not a "DOCTOR" I had to put my cat to sleep.... I only got back 102 dollars back my cats dead they got some money out of it and they don't even have a chart or brochure of what everything costs they just slapped prices down on a hand written receipt and he still got offended when I asked for the copy of all the shots he gave my cat with the prices the first receipt was blank with only the amount I put down overall I feel he took advantage of the situation for the money he wasn't trying to get my cat back home to me if he did he would have done a professional 100% accurate over look on Figaro and he didn't even take X rays. I could have saved Figaro in the hands of a professional doctor not a salesman.... I hope this veterinarian reads this too! I don't care if you worked as a doc for 25 years like you said if your tired of performing healing techniques then RETIRE AND LET A REAL DOC STEP IN!
Courtnei R.
4 Jan 2017
REPORT
The girls at the front desk were sweet. The doctor was a jerk. He didn't ask much history on my dog at all before roughly handling her and then having two other girls come in to assist (this was not n...
The girls at the front desk were sweet. The doctor was a jerk. He didn't ask much history on my dog at all before roughly handling her and then having two other girls come in to assist (this was not needed). I could have helped him. He clearly did not know how to handle the situation. All they did was make it worse. My husband was basically told to back off when he tried to comfort our screaming and crying dog. The doctor was very condescending and honestly I already knew what was going to be said before he said it. As if this wasn't all enough, the price for this 10 minute visit to check a couple of dewclaw wounds was over $50!! No stitches or anything. Much too pricey!!! Especially for horrible customer service.
Jessica Price
16 Dec 2016
REPORT
Great vet. Dr grey gives options to keep costs as low as possible when possible. I've been taking my animals to him for years.
Melissa C.
22 Sep 2016
REPORT
If i could give this establishment a zero, I would! I took my small dog here for the first time last week for a toe nail trimming. My dog had his dew claw cut by accident at a pet salon so this was m...
If i could give this establishment a zero, I would! I took my small dog here for the first time last week for a toe nail trimming. My dog had his dew claw cut by accident at a pet salon so this was my last resort. Due to the trauma of that incident he can be very nervous when anyone tries to trim his nails. Anyways when the vet finally came to see us in the patient room he put his hand over my dog and my dog instantly started barking and growling at him (which isn't like him). I told the vet he doesn't warm up to men as fast as he does to woman. My dog is a boy dog. So the vet throws his hands up and says I am not going to deal with this and started condescending with me. So he just left and told the vet tech and vet tech student to deal with it. He came into that room and didn't even ask for my name or my dogs name. The only person who seemed to be enjoying what they were doing was the vet tech student. She asked me what my dogs name was and instantly started talking to him and letting him sniff her. The vet should have though of us as potential future patients but he just walked away. I will never bring my dog back here again. VERY RUDE, CONDESCENDING, VET.
Jill C.
16 Aug 2016
REPORT
Thanx for my cat, free of illness, protected from disease.I'm a senior, Tigerlily is prolly my last cat....5yrs now....You can take your pet here.....then just enjoy.....
Luigi Mario
21 Jun 2016
REPORT
Don't like that they take long breaks sometimes. I called them when my dog was feeling ill and was told that they would be back in a few weeks. Other than that, they do a great job.
May Yu
23 Apr 2016
REPORT
I have been taking my pets to the Reedley vet hospital for awhile. I like the front desk manager and staff are approachable and friendly. Dr. Gray is skillful in his trade but sometimes he would give ...
I have been taking my pets to the Reedley vet hospital for awhile. I like the front desk manager and staff are approachable and friendly. Dr. Gray is skillful in his trade but sometimes he would give me a sarcastic comment about things. For example, he would give me remark about my bad memory because I forgot to bring my cat back for the follow up, etc. I still think he is a very good doctor in my neighborhood.
Brian W.
25 Mar 2016
REPORT
Been out to Reedley Veterinary hospital a few times and every time we go its been a positive experience. The staff is wonderful and Dr. Gray genuinely cares about his patience.
Kim Mendoza
29 Feb 2016
REPORT
I'm glad I finally found a permanent veterinarian. Professional and very nice staff.
WadeArcade
4 Dec 2015
REPORT
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil...
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil (based on previous experiences there) and that we should wait outside until the vet was able to see us. Our appointment was at 3:45 and we weren't seen until 4:20. During the waiting time an unleashed pitbull ran out of the office up to my dog and one of the vets assistants had to come get him. Once they were ready, they weighed my dog and brought him into the room. Dr. Gray joined us, to tell us that we wouldn't even look at the dog because he had been a previous problem with them, and that I would need to bring him in Monday morning so they could put him down all day and check his ear while unconscious. Like pushy salesmen, they scheduled this appointment without any regard to my schedule, I requested to give them a call after seeing if I could take even more time off work, and they asked my girlfriend if she could do it. Then they tried to tell him he needed a muzzle for the next appointment and said "she will fit one for you to purchase". They refused to even look at my dog, wasted my time, and still charged me $30 for the office visit. After speaking with my grandmother I find they have a pattern of taking advantage of people who only want the best for their pets. She also stated that he's never been unruly to the point the vet was describing. I find it hard to believe a vet isn't equipped to deal with a dog who isn't comfortable at the vet.. I retrieved his records and will be taking him to a competent honest vet, not a shady salesmen.
Andy Benavides
12 Aug 2015
REPORT
Dr. Gray has taken care of a number of ailments my collie-rot mix has endured. Overall good experience.
Natalie T.
30 Jul 2015
REPORT
Dr. Gray is fabulous. This facility doesn't try to overcharge you for pet care. My family and I take all of our pets here (and we have A LOT) and have always been satisfied with the services of Reedle...
Dr. Gray is fabulous. This facility doesn't try to overcharge you for pet care. My family and I take all of our pets here (and we have A LOT) and have always been satisfied with the services of Reedley Veterinary Hospital.
Greg C.
7 Jun 2015
REPORT
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil...
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil (based on previous experiences there) and that we should wait outside until the vet was able to see us. Our appointment was at 3:45 and we weren't seen until 4:20. During the waiting time an unleashed pitbull ran out of the office up to my dog and one of the vets assistants had to come get him. Once they were ready, they weighed my dog and brought him into the room. Dr. Gray joined us, to tell us that we wouldn't even look at the dog because he had been a previous problem with them, and that I would need to bring him in Monday morning so they could put him down all day and check his ear while unconscious. Like pushy salesmen, they scheduled this appointment without any regard to my schedule, I requested to give them a call after seeing if I could take even more time off work, and they asked my girlfriend if she could do it. Then they tried to tell him he needed a muzzle for the next appointment and said "she will fit one for you to purchase". They refused to even look at my dog, wasted my time, and still charged me $30 for the office visit. After speaking with my grandmother I find they have a pattern of taking advantage of people who only want the best for their pets. She also stated that he's never been unruly to the point the vet was describing. I find it hard to believe a vet isn't equipped to deal with a dog who isn't comfortable at the vet.. this is a little terrier by the way, not some big aggressive dog. And to charge me for wasting my time was beyond credulous. I retrieved his records and will be taking him to a competent honest vet, not a shady salesmen who is trying any tactic necessary to keep his failing business afloat.
Carla Manyok
9 Apr 2015
REPORT
Took my dog here left with less money in my pocket, dog is the same condition as when we arrived. The only thing accomplished was by Dr. Gray. He had me in tears and answered NO questions. Continued t...
Took my dog here left with less money in my pocket, dog is the same condition as when we arrived. The only thing accomplished was by Dr. Gray. He had me in tears and answered NO questions. Continued to talk over me as I attempted to ask questions. I will never take another animal there again and would never refer anyone there. Terrible service and received NOTHING. Money spent for nothing.
Nathan C.
28 Nov 2013
REPORT
My family and I have been coming here for years. Whenever we've had a peculiar case, we've been able to take the pet in for frequent check ups free of charge. This is important because the first hypot...
My family and I have been coming here for years. Whenever we've had a peculiar case, we've been able to take the pet in for frequent check ups free of charge. This is important because the first hypothesis to a case is usually the simplest, and if it is a tough case, you need to constantly try other approaches and see how the pets health unfurls in order to truly solve the issue. The clinic itself looks clean and smells sanitary (an issue i have with other vets), and the receptionist is nice. Im unsure as to why other reviews here have been so low. The reason why i didnt give a perfect score is because their hours are limited near holidays and the cost of some services are a little more expensive than other businesses (about $5 more for some shots)
Anthony D.
5 Sep 2013
REPORT
Horriable!!! The lady in the front was so nice, but the vet assistant was a total Bi*** and to top ot off the Vet gave my puppy's vaccination right into his muscle!! My pup got so sick i had to take h...
Horriable!!! The lady in the front was so nice, but the vet assistant was a total Bi*** and to top ot off the Vet gave my puppy's vaccination right into his muscle!! My pup got so sick i had to take him into the pet emergency later that night!!! Totally un-professional and will never go back or recommend this place to anyone!!!
Katherine N.
21 Jun 2013
REPORT
When given a puppy by a neighbor we were so excited. It turned out to have parvo :(Dr. Grey's office gave the pup responsible care, patiently delineating our options.Unfortunately, even with the best ...
When given a puppy by a neighbor we were so excited. It turned out to have parvo :(Dr. Grey's office gave the pup responsible care, patiently delineating our options.Unfortunately, even with the best care the young one died.We will return to Dr. Grey once our new puppies are old enough for their shots.Reedley Veterinary is local, clean, well run, and professional.
Pnurga B.
20 May 2013
REPORT
The lady receptionist is very polite and sweet, but the vet himself is a piece of work. He condenscends and it's just not necessary in a vet clinic. People come in for animal medical care, and yes, t...
The lady receptionist is very polite and sweet, but the vet himself is a piece of work. He condenscends and it's just not necessary in a vet clinic. People come in for animal medical care, and yes, they are going to ask questions about what is being done to their pet. His assistants leave much to be desired as well, it makes me wonder whether they ever learned formal manners before working with the general public. Whatever their deal is, it doesn't appear that they are sufficiently trained with customer service. They walk right in and out through examination rooms without so much as speaking to the waiting client. You might get a stare from them if you're lucky.Here's a suggestion: Quit acting like a wanker when people make legit inquiries regarding their pet. Don't hand them a bunch of fliers you printed from Google and wave clients off as if that's supposed to satisfy their desire to know more about what's going on with their animal. They just paid money for medical expertise and you're simply telling them that you are not worthy of the job every time you do that.
Emily D.
1 May 2012
REPORT
I disagree with the other comment. Dr grey and the rest of the staff are very patient and helpful. I have been taking my mom's dogs here for years and the staff is incredibly patient with my disable...
I disagree with the other comment. Dr grey and the rest of the staff are very patient and helpful. I have been taking my mom's dogs here for years and the staff is incredibly patient with my disabled mother and her two dogs. The prices are also very reasonable. I recommend this veterinary hospital often and the other veterinarian in reedley is absolutely HORRIBLE!!
Liz V.
12 Aug 2011
REPORT
The Vet took care of my dog well enough. The rest of the staff was ignorant and rude. They had some teenage looking girl there who needed to learn a few things about customer service.If I had to choos...
The Vet took care of my dog well enough. The rest of the staff was ignorant and rude. They had some teenage looking girl there who needed to learn a few things about customer service.If I had to choose between the two vets in Reedley I would choose this one though.
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Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
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08:00AM-18:00PM
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08:00AM-18:00PM
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Reedley Veterinary Hospital
Reedley, California
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Reviews
Jo Ann
1 May 2023
Absolutely the worst experience. I agree with all the comments calling the “vet” a problem maker, erratic, sub par at best..
you can tell he hates the job and that’s the worst kind of vet to encounte...
Absolutely the worst experience. I agree with all the comments calling the “vet” a problem maker, erratic, sub par at best..
you can tell he hates the job and that’s the worst kind of vet to encounter.
I felt completely misguided, unimportant and like a bother, and most of all.. traumatized by this entire disaster.
I won’t get into specifics, but let me start with the fact that this is the only vet I’ve been to in the recent years, that even bother with the old fashioned temp check with thermometers. That alone, along with the unkept, simply unsanitary sense to the entire place, not to mention the lack of sanitation used on the thermometer before OR AFTER the use on my pet & being tossed in an unkept drawer.. is why I stand by my claim and belief that this horrible place caused the death of my beloved baby.
This is the ONLY PLACE OR EXPLANATION HOW SHE CONTRACTED FELINE PARVO.
My visit was in Jan 2023, so I hope no one else around that time was exposed. this nightmare is the last thing you think will happen when you’re taking your fur babies to a place that is supposed to be safe, clean, competent.
This is anything but that.
If you love your pets, DO NOT GO HERE.
Matthew Castro
13 Jul 2022
I took My cat here because he had a cyst on his nose that's been removed once before. I waited outside in my car for for them to have an open room, which was nice but I don't know why I couldn't wait ...
I took My cat here because he had a cyst on his nose that's been removed once before. I waited outside in my car for for them to have an open room, which was nice but I don't know why I couldn't wait in the lobby. They called me and I came in and I went in with the cat. It's an indoor cat not around many people so I had the cage covered. And then they asked me to get him out to look at him. Then they immediately left the room after they asked. The room was basically a hallway with two doors, this room had dogs and people walking in and out constantly so it functioned as a hallway as well. The "vet" walked in and out of the room times during this visit. I waited for him to come back after the first time, to get the cat out, then I opened it to let him out and the vet reached for the back of the cats neck which is normal but he did so aggressively, and my cat reared back as he had a stranger reach with his hands in his face, then the vet told me to get the cat, and my cat swatted at me and hissed as I reached for him and he cut my hands the "vet" then said "No I can't see him! He just swatted at you imagined what he'd do to me!!? I can't check him out.!" Then said "I guess I can look through the cage, That Looks like a tumor!!" Then he asked me the history of the cat, and THEN told me that he couldn't see the animal because I didn't have the records of the animal. Which I can understand, but I am not sure if he couldn't look at the cat bc of my cat's reaction or because I didn't have access to any records. This veterinarian (if you could call him that) was flippant and erratic. After he told me that the cat might have a tumor and he couldn't see me because I didn't have any records he left the room again and made me wait while he gave a dog a shot in the next room. And he charged me $40 for less than 3 minutes of his time which was already divided by him taking care of other patients. He also said that if it is a tumor and he did do the surgery it would be a "hard" spot to do it at, which is already a given considering its on his nose. He seemed to be a person that created problems rather than solved them. Which isn't good for business. I'd rather put my cat to sleep than give this business any of my hard earned money. If you've read this far I would highly recommend not coming to this veterinarian or take the chance and hope you don't have a similar experience.
Drew Wood
12 May 2022
I would give this place zero stars if it was an option. The last time I was in here Dr. Gray was an overbearing leftist ass about wearing masks OUTSIDE the building in line (in the open air, more than...
I would give this place zero stars if it was an option. The last time I was in here Dr. Gray was an overbearing leftist ass about wearing masks OUTSIDE the building in line (in the open air, more than social distanced from the other customers).
This time I checked the internet to see if they were open before I drove all the way to Reedley, and it said they were open and normal business hours applied. A handwritten sign on the door informed me that I was out of luck, which is totally unacceptable in the 21st century. As you have to get your dog weighed before getting the tick pill I was there to receive, and I came without my dog as we did that last visit, I cannot go to another vet and get what I need today. Wasted half day at least.
This is a horrible vet office with horrible staff that do not care about their customers at all in my experience. Steer clear at all costs.
Karen Morris
14 Jul 2018
Reedley Animal Hospital has been our veterinary service for 15 years. Professional service. . My pets have had shots, dental work, surgery and stitches, but they are never traumatized by the paraveter...
Reedley Animal Hospital has been our veterinary service for 15 years. Professional service. . My pets have had shots, dental work, surgery and stitches, but they are never traumatized by the paraveterinarians handling them.
Diana Green
27 Jun 2018
WOW...what nice caring people
Took wonderful care of our fur-babies and there prices are responsible ....but it's a veterinarian's office and like one of our kids it can cost money to care for a ill ...
WOW...what nice caring people
Took wonderful care of our fur-babies and there prices are responsible ....but it's a veterinarian's office and like one of our kids it can cost money to care for a ill fur-baby ....so remember the great service you receive in helping your animal and the kindness sometimes there is no price for that ....highly recommended
Cierra Thompson
15 Jun 2018
My vet retired n our dogs records got sent here, staff is rude. I’m trying to leave state for college and they can’t give me my dogs shot records, my mom called to see if her names on the fill to get ...
My vet retired n our dogs records got sent here, staff is rude. I’m trying to leave state for college and they can’t give me my dogs shot records, my mom called to see if her names on the fill to get them n they say they can’t tell her. My vet would of gave them to me n this wouldn’t be a head ache with me having to get them before next week.
Heather Stout
9 Jun 2018
Dr Gray may not be a people person but he takes great care of our animals. His staff are always very helpful.
Carmen Darcey
4 Jun 2018
Had two bad experiences. Paid both times for no services. Should have learned the first time. Apparently their time schedule is more important than their compassion for animal care. Ended up at Kingsb...
Had two bad experiences. Paid both times for no services. Should have learned the first time. Apparently their time schedule is more important than their compassion for animal care. Ended up at Kingsburg vet with an entirely different experience and the same prices. Definitely worth the extra 15 minute drive!
Ev Alvis
11 Mar 2018
If you live in the Reedley area and looking for a vet.....look no more. Dr. Gray has been our vet for over 20 years. I recently moved to Clovis, but I still take my dog to Reedley.
maria isabel diaz
13 Feb 2018
Person on the phone is extremely rude couldn’t get a question answered without attitude. I get it, it’s 10 min until closing but you are entrusted to deliver great customer service. Please give her a ...
Person on the phone is extremely rude couldn’t get a question answered without attitude. I get it, it’s 10 min until closing but you are entrusted to deliver great customer service. Please give her a pooper scooper and have her do that job! maybe a day with the pups will get her in a better mood. SMH.
Christopher Horner
29 Sep 2017
My wife loves this place. I was not as impressed. The building is as old as the doctors. The front staff was nice but if ur trying to not deal with the mandatory spay and neutering of Kings county an...
My wife loves this place. I was not as impressed. The building is as old as the doctors. The front staff was nice but if ur trying to not deal with the mandatory spay and neutering of Kings county and don't want to drive far. This is your place. Everyone I mean everyone here cares about the animals, maybe not so much about the owner but your animal is in good hands. Hence the 3 stars.
Anthonia Washington
10 Sep 2017
I would not advise anybody to go to that veterinarian. This veterinarian would not help me treat my dog even though I paid. All I got was office fees and no help that's it. Save your dog and go to a v...
I would not advise anybody to go to that veterinarian. This veterinarian would not help me treat my dog even though I paid. All I got was office fees and no help that's it. Save your dog and go to a vet that will help you and not just take your money.
Pika Chu
3 Sep 2017
I've brought all my cats here for 15+ years. I've even brought my two recent cats here for a spay and neutering. Never had one bad experience. The doctor and staff are always friendly and I always get...
I've brought all my cats here for 15+ years. I've even brought my two recent cats here for a spay and neutering. Never had one bad experience. The doctor and staff are always friendly and I always get good vibes like they ACTUALLY care about your animals. Any time I bring my cats here, I know they're in good hands.
Janice Messer
11 Apr 2017
We have been here twice. Dr Grey is not a good vet for pitties or nervous dog. The other vet, is one of the nicest and best vets I've ever been to.
Parker G.
9 Feb 2017
My family has been coming to Dr. Grey for year, throughout all phases of our pets life ( from puppy shots to putting beloved animals to sleep), and have found him to be honest, have integrity, and tru...
My family has been coming to Dr. Grey for year, throughout all phases of our pets life ( from puppy shots to putting beloved animals to sleep), and have found him to be honest, have integrity, and truly care for animals. I feel that he is skilled and proficient with the tools that he has at his clinic and understand that he doesn't have (nor advertise) the high powered CT imaging or scopes as places like UC Davis; but he is a truly caring small town vet who remembers families, their passed animals, and tries to be as open as possible with the awkward conversations regarding cost and treatment. Like all vets (and human doctors) he can't give you magical answers as to what the exact problem always is, how long a pet may have with a chronic condition, but we've always found him to be honest with use and treat us with respect. If you're looking to employ every method to save your 20 year old cat a few more weeks, this is not the place. You'll find a vet who is willing to have the conversation with you about what is best for the quality of life of your animals; not what you necessarily want to hear.Thank you Dr. Grey!
Becky Cox
14 Jan 2017
I took my dog here. He was really having stomach issues. (To gross to give details.) The front desk was friendly and helpful. Really nice!. The doctor after a exam explained what was wrong with my do...
I took my dog here. He was really having stomach issues. (To gross to give details.) The front desk was friendly and helpful. Really nice!. The doctor after a exam explained what was wrong with my dog, in terms I could understand. He prescribed antibiotics and other meds for the rest of his problems. I thought the Dr. was professional and straight to the point. He listened to me and even took the time look at a photo I brought in concerning my dogs symptoms. The cost was reasonable considering I was a walk in and all that was done in getting a diagnosis. Also they called the next day to see how my dog was doing and offered a free follow up app. The meds all worked and my dog is fine now. I have never had a problem there.
Yvonne Olguin
6 Jan 2017
Brought my cat Figaro to this vet it was an emergency he got hit by a car and had really bad wounds on his eye and jaw Dr. Grey says gives me options after a "over view" of putting him to sleep or my ...
Brought my cat Figaro to this vet it was an emergency he got hit by a car and had really bad wounds on his eye and jaw Dr. Grey says gives me options after a "over view" of putting him to sleep or my option of surgery I went with surgery of course following day he asked me again about my decision I said the same surgery and he said OK after that went home waited for the results got a call earlier than expected and he said Figaro my cat was doing fine until he noticed his pallet of his mouth was split to the back of his head I was hurt for the fact that he didn't catch this on his first over view and I had put down $250 for his shots and $300 to start surgery I felt he took advantage of the situation and took the money out of salesman position not a "DOCTOR" I had to put my cat to sleep.... I only got back 102 dollars back my cats dead they got some money out of it and they don't even have a chart or brochure of what everything costs they just slapped prices down on a hand written receipt and he still got offended when I asked for the copy of all the shots he gave my cat with the prices the first receipt was blank with only the amount I put down overall I feel he took advantage of the situation for the money he wasn't trying to get my cat back home to me if he did he would have done a professional 100% accurate over look on Figaro and he didn't even take X rays. I could have saved Figaro in the hands of a professional doctor not a salesman.... I hope this veterinarian reads this too! I don't care if you worked as a doc for 25 years like you said if your tired of performing healing techniques then RETIRE AND LET A REAL DOC STEP IN!
Courtnei R.
4 Jan 2017
The girls at the front desk were sweet. The doctor was a jerk. He didn't ask much history on my dog at all before roughly handling her and then having two other girls come in to assist (this was not n...
The girls at the front desk were sweet. The doctor was a jerk. He didn't ask much history on my dog at all before roughly handling her and then having two other girls come in to assist (this was not needed). I could have helped him. He clearly did not know how to handle the situation. All they did was make it worse. My husband was basically told to back off when he tried to comfort our screaming and crying dog. The doctor was very condescending and honestly I already knew what was going to be said before he said it. As if this wasn't all enough, the price for this 10 minute visit to check a couple of dewclaw wounds was over $50!! No stitches or anything. Much too pricey!!! Especially for horrible customer service.
Jessica Price
16 Dec 2016
Great vet. Dr grey gives options to keep costs as low as possible when possible. I've been taking my animals to him for years.
Melissa C.
22 Sep 2016
If i could give this establishment a zero, I would! I took my small dog here for the first time last week for a toe nail trimming. My dog had his dew claw cut by accident at a pet salon so this was m...
If i could give this establishment a zero, I would! I took my small dog here for the first time last week for a toe nail trimming. My dog had his dew claw cut by accident at a pet salon so this was my last resort. Due to the trauma of that incident he can be very nervous when anyone tries to trim his nails. Anyways when the vet finally came to see us in the patient room he put his hand over my dog and my dog instantly started barking and growling at him (which isn't like him). I told the vet he doesn't warm up to men as fast as he does to woman. My dog is a boy dog. So the vet throws his hands up and says I am not going to deal with this and started condescending with me. So he just left and told the vet tech and vet tech student to deal with it. He came into that room and didn't even ask for my name or my dogs name. The only person who seemed to be enjoying what they were doing was the vet tech student. She asked me what my dogs name was and instantly started talking to him and letting him sniff her. The vet should have though of us as potential future patients but he just walked away. I will never bring my dog back here again. VERY RUDE, CONDESCENDING, VET.
Jill C.
16 Aug 2016
Thanx for my cat, free of illness, protected from disease.I'm a senior, Tigerlily is prolly my last cat....5yrs now....You can take your pet here.....then just enjoy.....
Luigi Mario
21 Jun 2016
Don't like that they take long breaks sometimes. I called them when my dog was feeling ill and was told that they would be back in a few weeks. Other than that, they do a great job.
May Yu
23 Apr 2016
I have been taking my pets to the Reedley vet hospital for awhile. I like the front desk manager and staff are approachable and friendly. Dr. Gray is skillful in his trade but sometimes he would give ...
I have been taking my pets to the Reedley vet hospital for awhile. I like the front desk manager and staff are approachable and friendly. Dr. Gray is skillful in his trade but sometimes he would give me a sarcastic comment about things. For example, he would give me remark about my bad memory because I forgot to bring my cat back for the follow up, etc. I still think he is a very good doctor in my neighborhood.
Brian W.
25 Mar 2016
Been out to Reedley Veterinary hospital a few times and every time we go its been a positive experience. The staff is wonderful and Dr. Gray genuinely cares about his patience.
Kim Mendoza
29 Feb 2016
I'm glad I finally found a permanent veterinarian. Professional and very nice staff.
WadeArcade
4 Dec 2015
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil...
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil (based on previous experiences there) and that we should wait outside until the vet was able to see us. Our appointment was at 3:45 and we weren't seen until 4:20. During the waiting time an unleashed pitbull ran out of the office up to my dog and one of the vets assistants had to come get him. Once they were ready, they weighed my dog and brought him into the room. Dr. Gray joined us, to tell us that we wouldn't even look at the dog because he had been a previous problem with them, and that I would need to bring him in Monday morning so they could put him down all day and check his ear while unconscious. Like pushy salesmen, they scheduled this appointment without any regard to my schedule, I requested to give them a call after seeing if I could take even more time off work, and they asked my girlfriend if she could do it. Then they tried to tell him he needed a muzzle for the next appointment and said "she will fit one for you to purchase". They refused to even look at my dog, wasted my time, and still charged me $30 for the office visit. After speaking with my grandmother I find they have a pattern of taking advantage of people who only want the best for their pets. She also stated that he's never been unruly to the point the vet was describing. I find it hard to believe a vet isn't equipped to deal with a dog who isn't comfortable at the vet.. I retrieved his records and will be taking him to a competent honest vet, not a shady salesmen.
Andy Benavides
12 Aug 2015
Dr. Gray has taken care of a number of ailments my collie-rot mix has endured. Overall good experience.
Natalie T.
30 Jul 2015
Dr. Gray is fabulous. This facility doesn't try to overcharge you for pet care. My family and I take all of our pets here (and we have A LOT) and have always been satisfied with the services of Reedle...
Dr. Gray is fabulous. This facility doesn't try to overcharge you for pet care. My family and I take all of our pets here (and we have A LOT) and have always been satisfied with the services of Reedley Veterinary Hospital.
Greg C.
7 Jun 2015
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil...
I recently adopted a dog from my grandmother, and he has been experiencing ear irritation, so I asked her which vet she used and made an appointment here. When we arrived we were told the dog was evil (based on previous experiences there) and that we should wait outside until the vet was able to see us. Our appointment was at 3:45 and we weren't seen until 4:20. During the waiting time an unleashed pitbull ran out of the office up to my dog and one of the vets assistants had to come get him. Once they were ready, they weighed my dog and brought him into the room. Dr. Gray joined us, to tell us that we wouldn't even look at the dog because he had been a previous problem with them, and that I would need to bring him in Monday morning so they could put him down all day and check his ear while unconscious. Like pushy salesmen, they scheduled this appointment without any regard to my schedule, I requested to give them a call after seeing if I could take even more time off work, and they asked my girlfriend if she could do it. Then they tried to tell him he needed a muzzle for the next appointment and said "she will fit one for you to purchase". They refused to even look at my dog, wasted my time, and still charged me $30 for the office visit. After speaking with my grandmother I find they have a pattern of taking advantage of people who only want the best for their pets. She also stated that he's never been unruly to the point the vet was describing. I find it hard to believe a vet isn't equipped to deal with a dog who isn't comfortable at the vet.. this is a little terrier by the way, not some big aggressive dog. And to charge me for wasting my time was beyond credulous. I retrieved his records and will be taking him to a competent honest vet, not a shady salesmen who is trying any tactic necessary to keep his failing business afloat.
Carla Manyok
9 Apr 2015
Took my dog here left with less money in my pocket, dog is the same condition as when we arrived. The only thing accomplished was by Dr. Gray. He had me in tears and answered NO questions. Continued t...
Took my dog here left with less money in my pocket, dog is the same condition as when we arrived. The only thing accomplished was by Dr. Gray. He had me in tears and answered NO questions. Continued to talk over me as I attempted to ask questions. I will never take another animal there again and would never refer anyone there. Terrible service and received NOTHING. Money spent for nothing.
Nathan C.
28 Nov 2013
My family and I have been coming here for years. Whenever we've had a peculiar case, we've been able to take the pet in for frequent check ups free of charge. This is important because the first hypot...
My family and I have been coming here for years. Whenever we've had a peculiar case, we've been able to take the pet in for frequent check ups free of charge. This is important because the first hypothesis to a case is usually the simplest, and if it is a tough case, you need to constantly try other approaches and see how the pets health unfurls in order to truly solve the issue. The clinic itself looks clean and smells sanitary (an issue i have with other vets), and the receptionist is nice. Im unsure as to why other reviews here have been so low. The reason why i didnt give a perfect score is because their hours are limited near holidays and the cost of some services are a little more expensive than other businesses (about $5 more for some shots)
Anthony D.
5 Sep 2013
Horriable!!! The lady in the front was so nice, but the vet assistant was a total Bi*** and to top ot off the Vet gave my puppy's vaccination right into his muscle!! My pup got so sick i had to take h...
Horriable!!! The lady in the front was so nice, but the vet assistant was a total Bi*** and to top ot off the Vet gave my puppy's vaccination right into his muscle!! My pup got so sick i had to take him into the pet emergency later that night!!! Totally un-professional and will never go back or recommend this place to anyone!!!
Katherine N.
21 Jun 2013
When given a puppy by a neighbor we were so excited. It turned out to have parvo :(Dr. Grey's office gave the pup responsible care, patiently delineating our options.Unfortunately, even with the best ...
When given a puppy by a neighbor we were so excited. It turned out to have parvo :(Dr. Grey's office gave the pup responsible care, patiently delineating our options.Unfortunately, even with the best care the young one died.We will return to Dr. Grey once our new puppies are old enough for their shots.Reedley Veterinary is local, clean, well run, and professional.
Pnurga B.
20 May 2013
The lady receptionist is very polite and sweet, but the vet himself is a piece of work. He condenscends and it's just not necessary in a vet clinic. People come in for animal medical care, and yes, t...
The lady receptionist is very polite and sweet, but the vet himself is a piece of work. He condenscends and it's just not necessary in a vet clinic. People come in for animal medical care, and yes, they are going to ask questions about what is being done to their pet. His assistants leave much to be desired as well, it makes me wonder whether they ever learned formal manners before working with the general public. Whatever their deal is, it doesn't appear that they are sufficiently trained with customer service. They walk right in and out through examination rooms without so much as speaking to the waiting client. You might get a stare from them if you're lucky.Here's a suggestion: Quit acting like a wanker when people make legit inquiries regarding their pet. Don't hand them a bunch of fliers you printed from Google and wave clients off as if that's supposed to satisfy their desire to know more about what's going on with their animal. They just paid money for medical expertise and you're simply telling them that you are not worthy of the job every time you do that.
Emily D.
1 May 2012
I disagree with the other comment. Dr grey and the rest of the staff are very patient and helpful. I have been taking my mom's dogs here for years and the staff is incredibly patient with my disable...
I disagree with the other comment. Dr grey and the rest of the staff are very patient and helpful. I have been taking my mom's dogs here for years and the staff is incredibly patient with my disabled mother and her two dogs. The prices are also very reasonable. I recommend this veterinary hospital often and the other veterinarian in reedley is absolutely HORRIBLE!!
Liz V.
12 Aug 2011
The Vet took care of my dog well enough. The rest of the staff was ignorant and rude. They had some teenage looking girl there who needed to learn a few things about customer service.If I had to choos...
The Vet took care of my dog well enough. The rest of the staff was ignorant and rude. They had some teenage looking girl there who needed to learn a few things about customer service.If I had to choose between the two vets in Reedley I would choose this one though.
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