No one here would see us we got there about 615 and no time to see my daughters cat.it closes at 700. I felt awful why would they not see her .I'm sorry but it really makes me upset a good vet would have taken him Read Less

Amazing staff!! First visit left a very good impression!! Dr. Creswell is very personable and has a pro-active approach to pet care. We use to travel far for veterinary care but now that we found Rialto Animal Hospital--no more driving far away when this facility is so close. We found this facility via a Google search in an emergency situation; after the excellent care our dog received, this is our new veterinarian. The facility is surrounded with grass and plants--perfect for pets. The inside office is home-like and clean. I would highly recommend this veterinarian to all pet owners. Read Less

My adult sons took our dog here, they didn't have much money, the Dr. Questioned how they could bring him without money, we'll the reason was they were broke but love our dog. Our Golden Retriever was 9 years old & could no longer walk which I'm sure was hip dysplasia which the breed is prone too. My son's had been carrying this 100 lb. Dog outside daily to relieve himself the Dr. made several calls wanting to know what treatment we had planned. I contacted the hospital notifying them that we made the decision to put him to sleep, which we did. Several days later Animal Control showed up at our house inquiring about our dog. So my son who carried his dog everyday, slept on the floor with him & stayed with him while he took his last breath had to show proof that his dog was dead! This was our first family dog & I was angry that after I called & told the hospital we had decided to put our dog, whom we loved very much to sleep, they sent Animal Control to my house! My son he also spoke to the Dr. when she called that we put him to sleep. My dog was up to date with shots, tags & my son was devastated after losing his best friend! If we hadn't had him cremated I don't even know what proof we would've have had. The Dr. here crossed the line & I will NEVER bring my other dog to this hospital! Just to be clear the Dr. Told my sons if we weren't going to treat our dog she would contact animal control. I love my dog but don't have thousands to pay for hip replacement. It was a very difficult decision to make. Read Less

I was so impressed with not only how clean the place was but also the staff who were all super friendly and knowledgeable. They were up front about all their pricing before we went through with anything. I was impressed on how gentle and loving they were with my puppy, and I loved all the printed materials they sent us home with. They also have a rewards program which I think is awesome and they have credit/payment options. I'm so glad we picked this place for our little one and I look forward to our future visits. Read Less

The veterinarians are the best. The faciity is always clean. Staff is friendly. And i always feel my pets get the very best care for not too much money. I hear bad stories from friends about what they experienced at other places so it keeps me grateful for my family doctor". Love my pet, love my Vet. Read Less

The staff were very friendly and professional and took time to answer all my questions. They didn't try to hard sell me anything and made me feel like they actually care about my pet! Being close to home is a bonus!! Read Less

I wanted and needed a second opinion on my cherished dog, (actually my sister's, I inherited/repossessed from her ex), and I can't say enough!  They were amazing, helpful and very understanding.  My parents directed me to this facility and I was very thankful.  If you are in need of an awesome veterinarian....this should be your only choice! Read Less

Wow. What a great experience. From the first moment you walk in and Gayle says hello this must be *insert pets name! Wonderful experience, given options without pressure. (I have been to places where they make you feel like a jerk if you turn down a service!) Will continue to take my other pets here. Vet Assistant very kind and sweet! Read Less

Very professional team. It was a very hard moment when I visited this hospital. My dog was very sick and they gave the option of euthanasia. It was a hard decision but it was the right one. They were very, very kind with me and it seems like they understood my emotions. They showed me a lot of respect for the situation that I was going through. Read Less

We took our two French Bulldogs here for boarding this past week while we were on a vacation. We couldn't be happier with the results. We picked up the dogs and their belongings and noticed the dogs were happy and playful just like they are at home. The business is incredibly clean and all the employees were very nice and seemed to love animals. The dogs were bathed prior to our arrival at no extra charge and all of their belongings were accounted for and clean. What I liked most about the experience was the low cost. Nearly half the cost of other boarding we have experienced. I will definitely recommend this business to all my friends and family. Read Less

They are super friendly here and great with animals, I just felt like it was a bit over priced.  I took my dog in for a skin rash and ended up spending about $200 for a shot of steroids, shampoo and for the visit charge.  Her rash still hasn't cleared up :-( Read Less

Friendly place. What I love most of all is not getting pressured to pay for unneeded procedures or medications. They follow-up and seem to care about my dogs. Another thing they do for that personal touch is write your pets name on a chalk board by the front door welcoming you on your appointment. Read Less

This place rocks. Unfortunately they only knew my dog for a few months before she passed away from cancer. They are so compassionate and very considerate. The prices are fair and all the staff is educated. If I ever get another dog , I plan to use this vet. As hard as it was to say goodbye , I couldn't have been more blessed to have all the kindness from every employee. Read Less

So, I cannot attack, drag or make accusations. I will only explain my experience & allow others to decide for themselves. My first impressions of this hospital, and the staff, were amazing. I believe they genuinely care about animals and provide the best treatment they believe is appropriate. The prices are not outrageous, and they did not nickel/dime me. However, I am concerned with a few things that cause me to rate 3-stars and I may be too generous with that. First, within a couple minutes into the first exam, I was uncomfortable but agreed to a medication for my dog's allergies that I later found out is pretty harsh & has awful side effects that the doctor stated she hadn't heard of the ones he presented with - even though documented in scholarly, peer-reviewed articles. Second, they appeared less than supportive of my choice to use an over-the-counter antihistamine & sulfur shampoo (instead of their pharmaceutical options) since my dog refused to take the pill they recommended - he actually spit out the treat, licked the peanut butter off the pill & left the pill on the floor & started to not take any treats from me.Third, they didn't recognize my dog evacuated his anal glands from stress (I had to ask my previous vet what the heinous, lingering smell was & he explained it is a very common thing).  Fourth, I did not appreciate asking for a bag to clean up after my dog (since the dispenser is always empty) only to be followed and have his feces collected by their staff & concerns raised to encourage a fecal test (negative by the way). Fifth, upon leaving the final visit, a pill was found on the floor (that wasn't there prior to the exam) & they said "how did that get there, most dogs would have eaten it since it is meat flavored" - turns out it was allegedly a "harmless thyroid pill."  The pill thing would have been less of a concern had it not been for someone else commenting on a similar thing happening during their visit to this vet (on another site). I could continue with other concerns, but the biggest sign this facility may not be right for my pets is the anxiety & fear my dog showed as he literally dragged me out of the building after the last exam. Maybe I missed other signs from him, but this one was glaringly clear. Apoquel could have killed my dog if it was continued since it suppresses/damages the immune system & can cause irreparable harm to his brains/CNS.  He did have a small lump on his side before going to their clinic, and many more came with the Apoquel treatment. He also had severe mood/behavioral changes & lost all appetite/thirst (similar to rabies) while taking Apoquel. Since stopping the Apoquel, and using Benadryl & a sulfur shampoo, the lumps are gone & his personality is back - as well as his appetite. My dog has been evaluated by another vet & it's been clinically determine he is allergic to the sun. The treatment can be expensive, but totally non-invasive - shirts & boots (why do they cost so much). Guess what, he doesn't really like wearing them but all the skin irritations (including the lumps & ear infections) & obsessive licking have stopped. With all that said, I doubt I will return to this facility. If others have great experiences, good for them/you. I just suggest researching all meds & treatment options. Read Less

We took our cat Bella in as a walk in yesterday. The staff here was so kind and knowledgeable. This was our first visit here but definitely not our last. Dr. Wolfe was super sweet as was Sherry. They took such great care of my baby my daughter insisted we bring her back for all future visits. They were extremely busy but I loved that they went above and beyond to make sure everyone was comfortable. Their follower up was amazing and something I've never experienced anywhere else. I'd definitely recommend them to friends and family. Read Less

SMH...why do you charge 3 x as much as other hospitals in the area??? Then continue to itemize every bandage used ($23) for small bandage, silly me, I should know that the clean wound ($50) charge, now needed a bandage. Over $500 to see doctor (and I had an appointment), xrays, and wrap/clean wound, and the break was still NOT taken care of, is TOO much imo.  Friendly people, but I had to take my pup to another hospital to get further treatment. Lesson learned, ask for cost before authorizing treatment. Read Less

I very nice experience. Very clean environment. Very soothing lighting and nice colors and everyone their are insanely kind. The practice is AAHA accredited so you know they do great with your pet and they tell you everything you need to know. They have everything for your pet. Read Less

This place was great. This was our first, but definitely not our last, visit here. The staff was friendly, helpful and thorough. The facility was clean. Ollie was spoiled with love and treats. I guess it was a blessing in disguise that our old vet didn't have time to see us. Read Less

Took my 6 year old chihuahua there today because his belly had been distended for about 2 weeks or so.  He was still eating and drinking but wouldn't jump up at all.  I thought he may have had something wrong with his GI tract that was causing the swelling and making him uncomfortable.  The Dr. checked him out and noticed an arrhythmia that was most likely causing the abdominal distension.  I was not prepared for this news at all.  He's only 6 and is very healthy.  The Dr. shaved and tapped his belly on the spot and drew just a bit of clear fluid out (I'm guessing making sure it wasn't bloody etc. . ).  He was pretty sure it was heart related and said that he'd recommend heart meds to control the arrhythmia, but if I needed to talk to the family first that'd be fine.  No pressure which was nice.  I would never recommend such a major decision to anyone without a second opinion.  Oh, btw I didn't have an appt.  They saw me anyway.  I went to another local animal hospital and they couldn't see him.  My niece works for a vet in the area and they got him in this afternoon.  I'm sad to say, my little guy's abdominal distension is in fact being caused by (most likely) his heart condition.  They took xrays, blood work and ran an ekg. . . all substantiating the Rialto Animal Hospitals findings/diagnosis.  I would not hesitate to bring my pet to Rialto again. Very kind staff and the Dr. was on point. Read Less

Brought my puppy in today for her second set of shots.  Dr was very informative and gave some good tips for training.  All staff was very friendly nice and clean on the inside. Will be back for next set of shots. Read Less

I'm a new client. Took my little kitty Minnie for her blood work yesterday and followed with having her spayed today. I was so comfortable bringing her back today because the Staff is absolutely Amazing! The hospital is very clean and doesn't smell. I've been to other animal hospitals and the first thing you can smell is Lysol cleaner. The staff really made me feel they are sincerely concerned about your pets needs. This will only be my animal hospital for my cats from now on. I Highly Recommend Rialto Animal Hospital to anyone looking for a new animal hospital. Read Less

I always struggle to leave my dogs in the hands of others. However, I have never felt more comfortable than at Rialto Animal Hospital. They are great with people and great with dogs. My dogs walk right in. No fear, no shaking, or trying to pull away. Believe me when I say, they love coming here. They love seeing all the other dogs. I've now taken my dogs several times for vaccinations, teeth care/removal, and physicals. Their doctors are animal lovers and top notch in their field. If your dog is loud and you're afraid he won't be friendly, don't worry, they have the waiting area in almost like low cubicles so if you want to keep your dog from others for safety. There is also an outdoor sitting area for really loud dogs or if your dog wants to play. Their pricing is very reasonable and you always get a not to exceed quote. I have always paid less than their not to exceed quote and often times they reduce my price more due to a procedure being easier. Medicine is inexpensive. They're fair and won't rip you off. Their main focus is the animals. Oh yea, they have the latest equipment and it's super clean. Read Less

Finding a good animal hospital is important. So, the question is, what makes a "good" animal hospital? The definition of good is to be desired or approved of. Meeting the criteria for desire and approval in my opinion is lead with expertise and moral compensation. When I say expertise and moral compensation what I am referring to is a company's talent and if the company's pricing and fair. My review will be based off both of those characteristics and how the company has made me feel based off the two principles of "good."I will start off by saying Rialto Animal Hospital is top notch in their care. They seem to be very well versed in their care and good at what they do (based off a consumer standpoint). My family (my mom, step-father, all our pets, and I) have been utilizing their services for quite some time, but most recently as our luck should have it... As a child, I was always hurt from one sport or another, now that I am grown, our pets seem to have taken my place. Most recently, a small terroir that joined my family after my military service in 2008 was mauled by another dog. Franticly of course we got Foxy (the wirehair terrier) to Rialto Animal Hospital with prayers that she'd be ok. I'm sure as you can guess, when you are hurting because of a family member being in bad shape, all you want if for that family member to be ok. We were quoted $1600 to put her back together. Because I am a disabled veteran and in daily therapy for some serious mental issues related to my overseas deployment I had to get my mom involved to help cover the bill. My mom having better credit but not having the funds either (it's been a rough year for all of us because of a lot of my issues and her own) the front desk workers had my mom apply for a Care Credit account. With great luck and great skill Rialto Animal Hospital was able put Foxy back together for a complete turnaround. The frustration there (which I've encountered before in a similar situation with something like Care Credit) the quote of $1600 was requoted after my mom's $3500 approval with Care Credit. Somehow, some-way, not surprised, the original quote of $1600 was a bit off apparently as they upped the bill to around $3475, $25 under the max credit line and clearly almost half of what the original quote was. Coincidence? I prefer to think not to be honest. I have had this happen to me with another company. Today, I brought in my PTSD Assistant Service Dog, Crystal, who is a Bull Nose American Terrier Pitbull, for a checkup. I have been concerned because she started her heat last week and her genital area has swollen so much that it makes her uncomfortable. Not to mention me uncomfortable as it's like a freaking landing pad. It's huge. You get the point. Now, Crystal, is far more to me then a service dog, a pet, a family member, she is my best friend. I turned to drug use after Iraq (long story) and have battled hiding my emotions and issues since my return from deployments. Last May I decided I was done running from my issues with drugs and that I was tired of life. Crystal was my savior. If it wasn't for Crystal helping and showing me that I have value; that I'm special; that I'm worthy of life, I wouldn't be here today. This is what led to this review. One, myself being a disable veteran, in a situation like this it's easy to take advantage of my wanting Crystal to be tended to. Two, knowing this as I've had discussions with staff about her being a service dog for my PTSD and my veteran status. Three, I shouldn't feel taken advantage of. I was informed that the swelling in her womanhood wasn't life threatening. They did suggest that her heat's swelling could likely be worse, suggesting we get her spayed, nothing special just a standard spay. Mind you when I got Foxy spayed it came to around $190. This time, after having a plethora of extra charges, including a $59 microchip fee. If you go to PetSmart on certain days, it's only $10! Long story short their quote was $536 which included an option but suggested "culture" to ensure blood work comes back good before the spay. Felt more like them taking advantage of the fact that I just want my best friend to be ok. Shouldn't the culture cost already be factored into the cost of the surgery if it's really that important? Feels more like a way to add in an extra cost. This brings me to the 4 factors of my review: their expertise seems to be knowledgeable and skilled; their moral compensation seems to excessively take advantage of the need in pet care. As well, the principles of "good:" there is a clear desire for their skill as a talented animal hospital, but the approval in my opinion is in question. I am confident that there are other animal hospitals out there that are equal in hospitality and skill that won't seem to take advantage of their service with their extreme cost and inconstant quotes. Overall, I'm very unpleased with the multiple encounters of their billing and will be looking for a new place. Read Less

I brought my cat here for an emergency and this place was the only place that was open till till 6pm and they took me in as a walk in. The staff was very friendly and professional they even offered me cake and the moment I explained what was going on they took my kitty back right away and were so passionate, loving, and caring I knew I had came to the right place. I was very happy with my visit and would definitely be bringing my kitty here for all her exams. From the moment I stepped in to the moment I stepped out the staff was right by my side making sure My kitty was taken care of. I would definitely recommend this place to everyone. Read Less

This animal hospital is awesome! The staff is very friendly with great customer service. I have gone to two locations for my six week old puppies, and those locations don't even compare to this place. Dr. Creswell and Assistant Brittany were awesome! They were very attentive, and very thorough. The morning I called to make an appointment is the same day I got in, which was great! Assistant Brittany had stated that there was no available appointments, but she made sure to check with the Dr. Creswell to see if they can accommodate my puppies. I thought that was great customer service. Anyhow, they put the last two locations to shame, will never go to again once I came here. Last but not least, the facility is also very clean, which says a lot!   Xoxo Read Less

Well I've taken my dogs here and they are the best they r loving wit the pets and their owners I recommend everyone to take your pets here because you get 200% from all staff if I live far I would drive here for all my pets and they are inexpensive.....Best staff ever Read Less

Love this place. Friendly staff, great doctors, clean facility. Always get seen on time, they know you when you walk right through the door, I feel very welcomed here.What I love the most is the examinations. They are very organized and thorough. I'm very happy, I can't express that enough. Read Less

I've been coming here since 2011! The staff has always been kind and knowledgeable. My Boulder has never feared coming to the veterinarian and it's probably because he's never had a bad experience! Dr. Juarez has always been kind, caring, and helpful with him. The front staff is awesome! I've called a few times throughout the years and have asked them to either fax or email me Boulder's records, and they have done so promptly and kindly, which I truly appreciate. Thank you Rialto Animal Hospital! Even though I don't live 5 minutes away anymore, I still make the half hour drive to take my Boulder here.Read Less

My family has taken all our pets to Rialto Animal Hospital / Dr. Creswell for over 30 years. He and the other Dr.'s are always very helpful and show genuine care and kindness to our pets. The support staff are always patient and very helpful. Rialto Animal Hospital is always clean and inviting. We would never hesitate to recommend Rialto Animal Hospital to our family and friends.Read Less

Our dog was always taken care of by Rialto Animal hospital's staff and doctors. A special thank you for everything you have done for our beloved Basset Hound. Dr. Creswell and Dr. Juarez are the best! Just last week we had to put our dog down after a full Life of 13 years. We were all treated like family. Thank you from the bottom of our hearts. We never had to question a decision as these people are the best with animals. Read Less

My chihuahua was in bad shape after it got attacked by a pit bull and other vets didn't want to have anything to do with him, but this guys took him in and were just amazing, my puppy was fully healed and is now back to his usual silly self, I can't recommend them enough, my family will be forever thankfulRead Less

I didn't like this place. My boxer is dry heaving They diagnosed my dog with kennel cough. I got a second opinion. The second doctor took xrays and found masses pushing against my boxers lungs and air way. I have the dvd to prove it. They wanted to charge $1100.00 to take tests. Im getting then done for a LOT LESS please get a second opinion if you bring your loved pet here. Im paying a lot less for better care.Read Less

I love this place. They were great with my kitten who was taken in and took great care with another cat who had to be put down through them as other vets didn't want touch the cat. They unfortunately are a bit pricey, but that is forgiven with the professionalism and the amount of care given to the animal whether going in for checkup, treatment, surgery, or to be put down. Read Less

Since my regular vet was closed, I found this place on Yelp and gave it a try! They are very clean, accomodating (I was walk-in. Evelyn was great), sweet to Princess (gave her water, treats), and provided thorough dignosis by Dr. Wolfe and Chelsie. From my experience, I thought the service would be over 100 bucks but it came under even with medication. I recommend this place to anyone in the area. It's a hidden gem vet : ) Read Less