I took my cat back in October to figure out what was wrong with her. She had lost all control of her bowels and her bladder and it was becoming extremely challenging. I decided to go to Arlington Anim... Read More
I took my cat back in October to figure out what was wrong with her. She had lost all control of her bowels and her bladder and it was becoming extremely challenging. I decided to go to Arlington Animal hospital because I could get the quickest appointment. Worst decision. No wonder they had so many open appointments.Upon arrival, everyone was friendly, I can give them that. But I'm a business woman myself, and I work with people who are going through crises as well, and if your business cannot be upfront, sympathetic or considerate because all you care about is money, then maybe you shouldn't be in business at all.I knew going in that they were going to have to run some tests and bloodwork, and all of those showed up great, but still didn't answer the question of what was wrong with my cat. The doctor kept pushing xrays and other tests, and I kept explaining to them that I can't afford it all. So they took what they could, and I spent $400. They left me with a big "I don't know." The vet literally could not say more than he didn't know what was wrong with her, and if I wanted to determine so, I would spend more without giving me an actual estimate, or even explain to me my options. Because of this, my cat suffered for the next four months.A couple months later, I had been saving up to go to a different vet and get a different opinion. While at work, I had a customer who worked at a vet and we started talking about my cat. She was more concerned than any of the doctors at Arlington Animal Hospital and gave better feedback than them without ever seeing her. She was upfront and explained that it seemed as though my cat was suffering from nerve damage, and I was looking to spending at least another $1000 to see what was wrong with her, and up to $4500 for surgery, which may not even work. And if that was a financial burden, my best bet was to put her to sleep because something is severely wrong.It took me two weeks to realize she was right, I had to do what was humane for my cat. I took her to a vet in Corona and right off the bat, they explained the same thing as my customer. That my cat had been in SEVERE pain, due to nerve damage, and the cost to figure it out what was wrong with her, would be at least another grand. The vet was surprised that we had let the issue go this far. Legally, he told me my options of running more tests and scans, saying it would be costly, and there would not be an assurance of relief. He also informed me that there was likely neurological damage, which meant she would only get progressively worse DESPITE treatment. He assured me that putting her to sleep was a viable, humane option. He was very validating and assuring that I was making the best decision for her. Overall, if this vet had any consideration for their clients, they would've been upfront, they would've told me to figure out what was wrong, I'd probably have to spend way more than I could afford, they would've told me that my cat was in a lot of pain, and they would've given me options. The fact that they didn't even inform me that my cat was in so much pain is what distresses me the most. To me, that should be the ethical foreground of what a practice stands for. And if they can't do that, then maybe they don't even know what they're doing. Because to be a vet and let an animal suffer way more longer than necessary, maybe it shows that all they care about is money. Read Less