All American City Veterinary Hospital
Roseville, California
General Info
All American City Veterinary Hospital in Roseville establishes a foundational rhythm of care that changes with the seasons and drives long-term wellness planning. The visit starts with a controlled discussion of basic behaviors to analyze the appetite, bathroom habits, sleep patterns and environmental changes. The physical examination focuses on joint mobility, heart and lung sounds, the clarity of the eyes, skin quality, and the state of the teeth and gums. The notes are then compared to baseline and previous visits to identify any nuanced changes in the patient’s condition. All American City Veterinary Hospital offers wellness exams, parasite and fecal testing, vaccinations, dental and mobility assessments, weight management advice, and personalized care for skin or gastrointestinal problems. Care is tailored to age, breed, and household dynamics. Active dogs need orthopedic assessments more frequently, and elderly indoor cats require chronic management plans for thyroid and renal health. Pet owners receive the structured documentation and follow-up reminders after the visit. Digital access covers visit history, prescription tracking, milestone logs, and planning tools. Families with multiple pets and limited access can likewise schedule coordinated visits, virtual consults and staggered recheck appointments. Senior pets often undergo pacing adjustments during home care to enhance comfort. All American City Veterinary Hospital helps Roseville families to implement pet care into their daily life on an ongoing basis through established communication channels and rigid planning. The systems’ steady operation in Californian homes provides measurable benefits over the years. The team provides specialized services such as Allergy Testing, Anesthesiology, Boarding, Cardiology, and Dental Care. Clients value the team’s dedication to their pets’ needs. The clinic guarantees that your pet receives the highest care and attention, whether for routine checkups or intricate surgical procedures. Advanced diagnostics and treatment options such as Dermatology, Diagnostics, Equine Care, Grooming, and In-House Pharmacy are available in the facility.
Services
Allergy Testing
Anesthesiology
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Equine Care
Grooming
In-House Pharmacy
Livestock/Farm Animal Care
Microchipping
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Prescription Medications
Radiology (X-rays)
Spay/Neuter
Surgery
Vaccinations
Reviews
Greg Brownell
1 Oct 2020
REPORT
On Sept 22 I made an appointment for Oct 1. The appointment was for my dog to get a bath and nail clippings, along with any necessary shots. When I got there, the animal health technician told me th...
On Sept 22 I made an appointment for Oct 1. The appointment was for my dog to get a bath and nail clippings, along with any necessary shots. When I got there, the animal health technician told me they didn't have time to do the bath today and I would have to reschedule for that.
This is after I confirmed the appointment with them twice during the week.
Don't plan to go back there again. They don't appear to be reliable.
AG
20 Jun 2020
REPORT
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal hol...
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal holiday. When I further questioned Renee, she proceeded to call me a "snowflake" and this further ensued a quite nasty exchange with me. She then unfriended me and continued to message me some nasty remarks in a private message.
As a professional in your community and having grown up in the Rocklin/Roseville area, I believe this behavior is highly unacceptable by one of your staff and should take further review from your management.
I've attached an image of the post your employee made, quoting specifically from Renee, "Why not make their day in February when it's their month?? Gay people don't get a special holiday...?!?!". I find this HIGHLY offensive and would never take my animals to a place that accepted this sort of view on individuals who may have skin that is a different color than their own.
I hope you take this message seriously, as I take racism very seriously, and I believe this reflects poorly in your taste as a professional business.
I've posted on Facebook a couple of times and someone who runs your social media has removed my complaint not once, but TWICE. Does this mean you condone racism? If so, this is horrific and I will make sure to tell everyone to stay away from your practice.
AG
20 Jun 2020
REPORT
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal hol...
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal holiday. When I further questioned Renee, she proceeded to call me a "snowflake" and this further ensued a quite nasty exchange with me. She then unfriended me and continued to message me some nasty remarks in a private message.
As a professional in your community and having grown up in the Rocklin/Roseville area, I believe this behavior is highly unacceptable by one of your staff and should take further review from your management.
I've attached an image of the post your employee made, quoting specifically from Renee, "Why not make their day in February when it's their month?? Gay people don't get a special holiday...?!?!". I find this HIGHLY offensive and would never take my animals to a place that accepted this sort of view on individuals who may have skin that is a different color than their own.
I hope you take this message seriously, as I take racism very seriously, and I believe this reflects poorly in your taste as a professional business.
I've posted on Facebook a couple of times and someone who runs your social media has removed my complaint not once, but TWICE. Does this mean you condone racism? If so, this is horrific and I will make sure to tell everyone to stay away from your practice.
Jim Bennett
6 Jul 2018
REPORT
If you haven't been to this pet Vet, you are missing out. Great service, fair prices and one of the best Vet doctors I have ever taken my dog Mimi for care.
Alaina Rutman
18 Mar 2018
REPORT
Frustrating to say the least. They are currently searching for a resident vet so we haven’t seen the same vet twice making it impossible to trust the diagnosis or level of care provided when going in ...
Frustrating to say the least. They are currently searching for a resident vet so we haven’t seen the same vet twice making it impossible to trust the diagnosis or level of care provided when going in for a follow up and the second vet seems puzzled by the original course of action taken. The rest of the staff is consistently pleasant and courteous which has been greatly appreciated.
Amber McCutcheon
9 Feb 2018
REPORT
Been coming here for 7 years since I got my dog Sugar. It's wonderful having a place that you trust with your fur baby.
uncle grumpy
29 Nov 2017
REPORT
They have been my vet for over 15 plus years. Dr Heaton is great. Staff is always top notch.
Jeff Martin
18 Sep 2017
REPORT
This is our favorite vet for our dogs and cat. They've helped is through many trials, and were there during good times too, and we will be forever thankful for their great service to our community! Dr...
This is our favorite vet for our dogs and cat. They've helped is through many trials, and were there during good times too, and we will be forever thankful for their great service to our community! Dr. Heaton and family, you're amazing for all your kind care!
Tania Perez
17 Jul 2017
REPORT
Just moved and needed a vet for my dog that had bad allergies. The Dr. was great. Didn't push anything on us to buy or spend and gave us a lot of information on what was going on. Def. going back with...
Just moved and needed a vet for my dog that had bad allergies. The Dr. was great. Didn't push anything on us to buy or spend and gave us a lot of information on what was going on. Def. going back with my babies.
Julia Y.
2 Jun 2017
REPORT
Thank you to Dr. Heaton and his wonderful staff for always treating me and my animals with so much respect. I really appreciate Dr. Heaton who has so much knowledge and experience and can get right to...
Thank you to Dr. Heaton and his wonderful staff for always treating me and my animals with so much respect. I really appreciate Dr. Heaton who has so much knowledge and experience and can get right to the issue of what is going on so we can go with the best course of action. I know I'm getting the best advice and care for my animals.
Cari K.
2 Jun 2017
REPORT
I have been to this vet several times with my dog and was never impressed. This last time, I needed more pain medicine for my dog as he has bad arthritis and they told me they wouldn't refill until h...
I have been to this vet several times with my dog and was never impressed. This last time, I needed more pain medicine for my dog as he has bad arthritis and they told me they wouldn't refill until he had blood work. I guess they need blood work every 6 months. It had only been 5 months so they could have given me a few so at least he would have some while waiting for the appointment and blood work to come back. On top of that this required fasting. So I fasted him all night and all day and when I went in and waited they came out and told me the person who made the appointment shouldn't have because the doctor wasn't in that day. I was so mad! My friend also took her cat in there that couldn't urinate and they just tried to take a urine catch and couldn't so they sent him home with meds for a parasite. 2 weeks later cat still has the same problem. So she took him to a different vet and they said they should have taken urine with a needle if they couldn't get a free catch. They found he had a horrible urinary tract infection. This vet didn't do what they should have. They seem uneducated and do very little for our babies. We will never come back here!
Katherine M.
7 Mar 2017
REPORT
I've got a very reactive heeler, and this vet and tech were AWESOME with her. They also went through their first thoughts on diagnosis, and then actually listened to my feedback, and gave input about ...
I've got a very reactive heeler, and this vet and tech were AWESOME with her. They also went through their first thoughts on diagnosis, and then actually listened to my feedback, and gave input about what else it could be. (It seems like it was the second, so it's great they were open to talking like that.) They let me hold my pup's head, and they were very understanding with her fearfulness (as a rescue, it can be really frustrating when people don't understand). Unfortunately, the other owners in the waiting room were not closely watching their dogs and/or could not control them. That is frustrating, but I think comes with the territory of any vet's office, and is not a reflection on this one. Not cheap, but reasonable and worth the price.
Amy P
7 Feb 2017
REPORT
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank i...
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank in two days, acting lethargic, and stopped grooming herself. All of which I explained to the receptionist. They can either get her in tomorrow at only one time (just so happens to be the ONE time it won't work) or we wait until Sat. NOTHING in-between. So, either it resolves itself, I find a new vet, or she dies. Apparently they do not leave open slots for emergencies or concerns. Beware.
E P
7 Feb 2017
REPORT
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank i...
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank in two days, acting lethargic, and stopped grooming herself. All of which I explained to the receptionist. They can either get her in tomorrow at only one time (just so happens to be the ONE time it won't work) or we wait until Sat. NOTHING in-between. So, either it resolves itself, I find a new vet, or she dies. Apparently they do not leave open slots for emergencies or concerns. Beware.
Jhanae Y.
11 Oct 2016
REPORT
I take all three of my dogs to this vet. The Dr. is great and really knows what he is talking about. He doesn't try to rip you off and gives you great service.
Donna Holmes
5 Oct 2016
REPORT
We have been using Dr. Heaton for almost 20 years. My parents use them and my sister. We often say that we wish we had Dr. Heaton as our own physician! We have had nothing but a great experience. ...
We have been using Dr. Heaton for almost 20 years. My parents use them and my sister. We often say that we wish we had Dr. Heaton as our own physician! We have had nothing but a great experience. Dr. Heaton is compassionate, caring and takes all the time you need to talk about your concerns and he will answer all your questions. I have never had any issue with anyone being rude...it has been just the opposite throughout the years.
Renee Z.
25 Sep 2016
REPORT
I love this pet hospital and the staff. I took my kitty Rebel here for the first time a few days ago because she was not feeling well. Turned out she was in renal failure. I had to put her down a few ...
I love this pet hospital and the staff. I took my kitty Rebel here for the first time a few days ago because she was not feeling well. Turned out she was in renal failure. I had to put her down a few days later and it broke my heart. They were kind and compassionate and treated us both very, very well. I am so happy I took her there. Today I received a sympathy card from the staff which was beyond kind. I can't say enough good things about them.
Dawn G.
23 Sep 2016
REPORT
We absolutely love Dr Heaton and his staff. They literally have the most compassion for you and your animals. Dr Heaton always spends enough time with you and your pet making sure you are comfortabl...
We absolutely love Dr Heaton and his staff. They literally have the most compassion for you and your animals. Dr Heaton always spends enough time with you and your pet making sure you are comfortable and know all of the details about what is going on with your pet. He will sit and answer any questions you may have and not make you feel rushed or like your a bother to him or holding him up. We recently put our dog down and he made the unpleasant experience as comfortable as he could. The staff is amazing as well and always helpful to get you in for appointments
Diane K.
23 Jun 2016
REPORT
I have been taking Violet, Bella. And Izzie to Dr Heaton and staff for over 10 years. They have always been very helpful, caring and professional. I would definitely recommend them.
Beth W.
29 Mar 2016
REPORT
We have been taking our dogs to Dr. Heaton at All American City vet for 13+ years. Dr. Heaton is kind, considerate and very knowledgable. The staff here helped us through a hard time with professional...
We have been taking our dogs to Dr. Heaton at All American City vet for 13+ years. Dr. Heaton is kind, considerate and very knowledgable. The staff here helped us through a hard time with professional courtesy when we had to put our dog to sleep.
Trent Kenney
27 Jan 2016
REPORT
It was difficult the system did not work like I thought
Valerie G.
14 Jan 2016
REPORT
Nice vet, but their boarding could be improved. They used to have some of the best daily rates for boarding, but recently raised their prices, and now they're more than other vets. They include food w...
Nice vet, but their boarding could be improved. They used to have some of the best daily rates for boarding, but recently raised their prices, and now they're more than other vets. They include food with the boarding, but don't offer a discount if you bring your own. Also, they aren't careful about sending you home with your pets belongings, even if you carefully labeled them and brought everything in a bag.
Jasmyn Montanez
29 Apr 2015
REPORT
I loved this doctor, he not only allowed us to charge the services, we were having a difficult time, financially, our dog, ChaChi, had parvo, he was healed and I owe it all to this vet. Thanks and I w...
I loved this doctor, he not only allowed us to charge the services, we were having a difficult time, financially, our dog, ChaChi, had parvo, he was healed and I owe it all to this vet. Thanks and I will be using you exclusively in the future, keep up the good work!
Linda Ley
26 Jun 2014
REPORT
This vet hospital is wonderful. They have been taking care of my dog for over four years and my sister's dogs for ten years. They are kind and compassionate and always willing to help out when your p...
This vet hospital is wonderful. They have been taking care of my dog for over four years and my sister's dogs for ten years. They are kind and compassionate and always willing to help out when your pet is in trouble. I would not want to go anywhere else.
Rachel Johnson
13 May 2014
REPORT
I have had very good treatment at this vet.They seem to take the logical approach.We are very happy with them.They have been very compassionate towards our pet.I would highly recommend them.
Desiree Cline
11 Jul 2012
REPORT
Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. ...
Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. Heaton came in and I said I had waited that long he said he "was doing the best he could". He also then walked out of the room. He apologized and all was good. Until I had the unfortunate experience of dealing with his daughter Andrea when I came in another day for the same problem. I was never told there was an extra fee for dropping off my dog for a few hours. I told her I wished she would have told me and she condescendingly told me that I didn't ask. She is incredibly rude. I told her I wouldn't be coming back and she said "that;s fine. You were rude to Dr. Heaton". I told her that he actually apologized to me and she said no he didn't. She said she was standing right there and he didn't. Are you kidding me? This is someone who obviously doesn't have the maturity level to deal with the public.My dog may have a tumor but compassion just isn't her thing. Just because you are related to the doctor doesn't make it a smart move to be rude to clients. This veterinary clinic is not worth the trouble. Life is too short to deal with people like her. I have had pets for 20 years and NEVER had any problems with anyone.
Lib W
29 Dec 2009
REPORT
I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However, in the last year I h...
I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However, in the last year I had taken my 9 year old pomerainian to have a suspicious limp looked at no less than 3 times. Everytime we went in we were brushed off without an xray or a real exam; saying that my dog was overweight, and when he lost the weight he'd lose the limp. Eventually he did lose the weight, and the limp persisted. The day after Christmas he stopped walking. When I called to make an appointment to find out what is wrong with him the staff were cold and rude, Dr. Heaton's fill in vet was in (a brusque imbecile worthy of his own review) and wouldn't be able to see him until later in the afternoon. Finally, after calling around we ended up taking him into an emergency vet at Loomis Basin Vet Hospital where we learned my dog has cancer in his hind leg, so bad that the bones there are so brittle they broke sometime in the last few days. Now I am faced with the terrible decision of how to deal with this. He will need to have his leg amputated, and hope the cancer hasn't spread. That will involve months of rehabilitation and pain management that he may not survive, and I can't really afford. I can't help but think, that if he had examined him more throughly, or taken an xray even once, we may have caught this sooner. Maybe before the break, and bone loss so he could keep the leg. They didn't give him cancer, by any means, but they also did nothing to look for any ailment either.
a11424
31 Oct 2008
REPORT
I took my 3 month old puppy to this vet on the recommendation of a co-worker. I was told that he just had an ear infection and that I should just leave him overnight. When I came in the next aftern...
I took my 3 month old puppy to this vet on the recommendation of a co-worker. I was told that he just had an ear infection and that I should just leave him overnight. When I came in the next afternoon, the puppy was dead. No one thought to call me or to let me know he was getting worse. I know no doctor can perform miracles, but the staff seemed very cold when I asked why no one thought to let me know what was happening. I wouldn't send my enemy's snake to these people
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FAQs
Where is All American City Veterinary Hospital located?
All American City Veterinary Hospital is located at 123 Washington Blvd, Roseville, California 95678. It's easily accessible to pet owners in the Roseville area and surrounding communities.
What time does All American City Veterinary Hospital open and close each day?
All American City Veterinary Hospital is open Monday 08:00 AM - 13:00 PM, Monday 14:00 PM - 18:00 PM, Tuesday 08:00 AM - 13:00 PM, Tuesday 14:00 PM - 18:00 PM, Wednesday 08:00 AM - 13:00 PM, Wednesday 14:00 PM - 18:00 PM, Thursday 08:00 AM - 13:00 PM, Thursday 14:00 PM - 18:00 PM, Friday 08:00 AM - 13:00 PM, Friday 14:00 PM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at All American City Veterinary Hospital?
You can book an appointment online with All American City Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does All American City Veterinary Hospital offer?
All American City Veterinary Hospital in Roseville offers a range of veterinary services, including Allergy Testing, Anesthesiology, Boarding, Cardiology, Dental Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does All American City Veterinary Hospital offer vaccinations for pets?
Yes, All American City Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Roseville clinic.
Does All American City Veterinary Hospital offer pet dental care?
Absolutely. All American City Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at All American City Veterinary Hospital?
All American City Veterinary Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Roseville.
Does All American City Veterinary Hospital provide boarding or kennel services?
Yes, All American City Veterinary Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at All American City Veterinary Hospital?
All American City Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Roseville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can All American City Veterinary Hospital microchip my pet?
Yes, All American City Veterinary Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 1:00 PM
2:00 PM – 6:00 PM
Tuesday
Tue
8:00 AM – 1:00 PM
2:00 PM – 6:00 PM
Wednesday
Wed
8:00 AM – 1:00 PM
2:00 PM – 6:00 PM
Thursday
Thu
8:00 AM – 1:00 PM
2:00 PM – 6:00 PM
Friday
Fri
8:00 AM – 1:00 PM
2:00 PM – 6:00 PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
All American City Veterinary Hospital
Roseville, California
123 Washington Blvd
Roseville California 95678
General Info
All American City Veterinary Hospital in Roseville establishes a foundational rhythm of care that changes with the seasons and drives long-term wellness planning. The visit starts with a controlled discussion of basic behaviors to analyze the appetite, bathroom habits, sleep patterns and environmental changes. The physical examination focuses on joint mobility, heart and lung sounds, the clarity of the eyes, skin quality, and the state of the teeth and gums. The notes are then compared to baseline and previous visits to identify any nuanced changes in the patient’s condition. All American City Veterinary Hospital offers wellness exams, parasite and fecal testing, vaccinations, dental and mobility assessments, weight management advice, and personalized care for skin or gastrointestinal problems. Care is tailored to age, breed, and household dynamics. Active dogs need orthopedic assessments more frequently, and elderly indoor cats require chronic management plans for thyroid and renal health. Pet owners receive the structured documentation and follow-up reminders after the visit. Digital access covers visit history, prescription tracking, milestone logs, and planning tools. Families with multiple pets and limited access can likewise schedule coordinated visits, virtual consults and staggered recheck appointments. Senior pets often undergo pacing adjustments during home care to enhance comfort. All American City Veterinary Hospital helps Roseville families to implement pet care into their daily life on an ongoing basis through established communication channels and rigid planning. The systems’ steady operation in Californian homes provides measurable benefits over the years. The team provides specialized services such as Allergy Testing, Anesthesiology, Boarding, Cardiology, and Dental Care. Clients value the team’s dedication to their pets’ needs. The clinic guarantees that your pet receives the highest care and attention, whether for routine checkups or intricate surgical procedures. Advanced diagnostics and treatment options such as Dermatology, Diagnostics, Equine Care, Grooming, and In-House Pharmacy are available in the facility.
Business Hours
Monday
08:00AM-13:00PM
14:00PM-18:00PM
Tuesday
08:00AM-13:00PM
14:00PM-18:00PM
Wednesday
08:00AM-13:00PM
14:00PM-18:00PM
Thursday
08:00AM-13:00PM
14:00PM-18:00PM
Friday
08:00AM-13:00PM
14:00PM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Equine Care
Grooming
In-House Pharmacy
Livestock/Farm Animal Care
Microchipping
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Prescription Medications
Radiology (X-rays)
Spay/Neuter
Surgery
Vaccinations
Reviews
Greg Brownell
1 Oct 2020
On Sept 22 I made an appointment for Oct 1. The appointment was for my dog to get a bath and nail clippings, along with any necessary shots. When I got there, the animal health technician told me th...
On Sept 22 I made an appointment for Oct 1. The appointment was for my dog to get a bath and nail clippings, along with any necessary shots. When I got there, the animal health technician told me they didn't have time to do the bath today and I would have to reschedule for that.
This is after I confirmed the appointment with them twice during the week.
Don't plan to go back there again. They don't appear to be reliable.
AG
20 Jun 2020
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal hol...
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal holiday. When I further questioned Renee, she proceeded to call me a "snowflake" and this further ensued a quite nasty exchange with me. She then unfriended me and continued to message me some nasty remarks in a private message.
As a professional in your community and having grown up in the Rocklin/Roseville area, I believe this behavior is highly unacceptable by one of your staff and should take further review from your management.
I've attached an image of the post your employee made, quoting specifically from Renee, "Why not make their day in February when it's their month?? Gay people don't get a special holiday...?!?!". I find this HIGHLY offensive and would never take my animals to a place that accepted this sort of view on individuals who may have skin that is a different color than their own.
I hope you take this message seriously, as I take racism very seriously, and I believe this reflects poorly in your taste as a professional business.
I've posted on Facebook a couple of times and someone who runs your social media has removed my complaint not once, but TWICE. Does this mean you condone racism? If so, this is horrific and I will make sure to tell everyone to stay away from your practice.
AG
20 Jun 2020
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal hol...
I am highly upset and disgusted by a recent Facebook post conducted by one of your employees, Renee Winter. She posted an extremely racist message over a bill proposal to make Juneteenth a federal holiday. When I further questioned Renee, she proceeded to call me a "snowflake" and this further ensued a quite nasty exchange with me. She then unfriended me and continued to message me some nasty remarks in a private message.
As a professional in your community and having grown up in the Rocklin/Roseville area, I believe this behavior is highly unacceptable by one of your staff and should take further review from your management.
I've attached an image of the post your employee made, quoting specifically from Renee, "Why not make their day in February when it's their month?? Gay people don't get a special holiday...?!?!". I find this HIGHLY offensive and would never take my animals to a place that accepted this sort of view on individuals who may have skin that is a different color than their own.
I hope you take this message seriously, as I take racism very seriously, and I believe this reflects poorly in your taste as a professional business.
I've posted on Facebook a couple of times and someone who runs your social media has removed my complaint not once, but TWICE. Does this mean you condone racism? If so, this is horrific and I will make sure to tell everyone to stay away from your practice.
Jim Bennett
6 Jul 2018
If you haven't been to this pet Vet, you are missing out. Great service, fair prices and one of the best Vet doctors I have ever taken my dog Mimi for care.
Alaina Rutman
18 Mar 2018
Frustrating to say the least. They are currently searching for a resident vet so we haven’t seen the same vet twice making it impossible to trust the diagnosis or level of care provided when going in ...
Frustrating to say the least. They are currently searching for a resident vet so we haven’t seen the same vet twice making it impossible to trust the diagnosis or level of care provided when going in for a follow up and the second vet seems puzzled by the original course of action taken. The rest of the staff is consistently pleasant and courteous which has been greatly appreciated.
Amber McCutcheon
9 Feb 2018
Been coming here for 7 years since I got my dog Sugar. It's wonderful having a place that you trust with your fur baby.
uncle grumpy
29 Nov 2017
They have been my vet for over 15 plus years. Dr Heaton is great. Staff is always top notch.
Jeff Martin
18 Sep 2017
This is our favorite vet for our dogs and cat. They've helped is through many trials, and were there during good times too, and we will be forever thankful for their great service to our community! Dr...
This is our favorite vet for our dogs and cat. They've helped is through many trials, and were there during good times too, and we will be forever thankful for their great service to our community! Dr. Heaton and family, you're amazing for all your kind care!
Tania Perez
17 Jul 2017
Just moved and needed a vet for my dog that had bad allergies. The Dr. was great. Didn't push anything on us to buy or spend and gave us a lot of information on what was going on. Def. going back with...
Just moved and needed a vet for my dog that had bad allergies. The Dr. was great. Didn't push anything on us to buy or spend and gave us a lot of information on what was going on. Def. going back with my babies.
Julia Y.
2 Jun 2017
Thank you to Dr. Heaton and his wonderful staff for always treating me and my animals with so much respect. I really appreciate Dr. Heaton who has so much knowledge and experience and can get right to...
Thank you to Dr. Heaton and his wonderful staff for always treating me and my animals with so much respect. I really appreciate Dr. Heaton who has so much knowledge and experience and can get right to the issue of what is going on so we can go with the best course of action. I know I'm getting the best advice and care for my animals.
Cari K.
2 Jun 2017
I have been to this vet several times with my dog and was never impressed. This last time, I needed more pain medicine for my dog as he has bad arthritis and they told me they wouldn't refill until h...
I have been to this vet several times with my dog and was never impressed. This last time, I needed more pain medicine for my dog as he has bad arthritis and they told me they wouldn't refill until he had blood work. I guess they need blood work every 6 months. It had only been 5 months so they could have given me a few so at least he would have some while waiting for the appointment and blood work to come back. On top of that this required fasting. So I fasted him all night and all day and when I went in and waited they came out and told me the person who made the appointment shouldn't have because the doctor wasn't in that day. I was so mad! My friend also took her cat in there that couldn't urinate and they just tried to take a urine catch and couldn't so they sent him home with meds for a parasite. 2 weeks later cat still has the same problem. So she took him to a different vet and they said they should have taken urine with a needle if they couldn't get a free catch. They found he had a horrible urinary tract infection. This vet didn't do what they should have. They seem uneducated and do very little for our babies. We will never come back here!
Katherine M.
7 Mar 2017
I've got a very reactive heeler, and this vet and tech were AWESOME with her. They also went through their first thoughts on diagnosis, and then actually listened to my feedback, and gave input about ...
I've got a very reactive heeler, and this vet and tech were AWESOME with her. They also went through their first thoughts on diagnosis, and then actually listened to my feedback, and gave input about what else it could be. (It seems like it was the second, so it's great they were open to talking like that.) They let me hold my pup's head, and they were very understanding with her fearfulness (as a rescue, it can be really frustrating when people don't understand). Unfortunately, the other owners in the waiting room were not closely watching their dogs and/or could not control them. That is frustrating, but I think comes with the territory of any vet's office, and is not a reflection on this one. Not cheap, but reasonable and worth the price.
Amy P
7 Feb 2017
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank i...
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank in two days, acting lethargic, and stopped grooming herself. All of which I explained to the receptionist. They can either get her in tomorrow at only one time (just so happens to be the ONE time it won't work) or we wait until Sat. NOTHING in-between. So, either it resolves itself, I find a new vet, or she dies. Apparently they do not leave open slots for emergencies or concerns. Beware.
E P
7 Feb 2017
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank i...
I love the vet here. She is truly amazing with our cat. The reason for my 3-star rating is availability. I called today (Tuesday) needing an appointment for our cat because she hasn't eaten or drank in two days, acting lethargic, and stopped grooming herself. All of which I explained to the receptionist. They can either get her in tomorrow at only one time (just so happens to be the ONE time it won't work) or we wait until Sat. NOTHING in-between. So, either it resolves itself, I find a new vet, or she dies. Apparently they do not leave open slots for emergencies or concerns. Beware.
Jhanae Y.
11 Oct 2016
I take all three of my dogs to this vet. The Dr. is great and really knows what he is talking about. He doesn't try to rip you off and gives you great service.
Donna Holmes
5 Oct 2016
We have been using Dr. Heaton for almost 20 years. My parents use them and my sister. We often say that we wish we had Dr. Heaton as our own physician! We have had nothing but a great experience. ...
We have been using Dr. Heaton for almost 20 years. My parents use them and my sister. We often say that we wish we had Dr. Heaton as our own physician! We have had nothing but a great experience. Dr. Heaton is compassionate, caring and takes all the time you need to talk about your concerns and he will answer all your questions. I have never had any issue with anyone being rude...it has been just the opposite throughout the years.
Renee Z.
25 Sep 2016
I love this pet hospital and the staff. I took my kitty Rebel here for the first time a few days ago because she was not feeling well. Turned out she was in renal failure. I had to put her down a few ...
I love this pet hospital and the staff. I took my kitty Rebel here for the first time a few days ago because she was not feeling well. Turned out she was in renal failure. I had to put her down a few days later and it broke my heart. They were kind and compassionate and treated us both very, very well. I am so happy I took her there. Today I received a sympathy card from the staff which was beyond kind. I can't say enough good things about them.
Dawn G.
23 Sep 2016
We absolutely love Dr Heaton and his staff. They literally have the most compassion for you and your animals. Dr Heaton always spends enough time with you and your pet making sure you are comfortabl...
We absolutely love Dr Heaton and his staff. They literally have the most compassion for you and your animals. Dr Heaton always spends enough time with you and your pet making sure you are comfortable and know all of the details about what is going on with your pet. He will sit and answer any questions you may have and not make you feel rushed or like your a bother to him or holding him up. We recently put our dog down and he made the unpleasant experience as comfortable as he could. The staff is amazing as well and always helpful to get you in for appointments
Diane K.
23 Jun 2016
I have been taking Violet, Bella. And Izzie to Dr Heaton and staff for over 10 years. They have always been very helpful, caring and professional. I would definitely recommend them.
Beth W.
29 Mar 2016
We have been taking our dogs to Dr. Heaton at All American City vet for 13+ years. Dr. Heaton is kind, considerate and very knowledgable. The staff here helped us through a hard time with professional...
We have been taking our dogs to Dr. Heaton at All American City vet for 13+ years. Dr. Heaton is kind, considerate and very knowledgable. The staff here helped us through a hard time with professional courtesy when we had to put our dog to sleep.
Trent Kenney
27 Jan 2016
It was difficult the system did not work like I thought
Valerie G.
14 Jan 2016
Nice vet, but their boarding could be improved. They used to have some of the best daily rates for boarding, but recently raised their prices, and now they're more than other vets. They include food w...
Nice vet, but their boarding could be improved. They used to have some of the best daily rates for boarding, but recently raised their prices, and now they're more than other vets. They include food with the boarding, but don't offer a discount if you bring your own. Also, they aren't careful about sending you home with your pets belongings, even if you carefully labeled them and brought everything in a bag.
Jasmyn Montanez
29 Apr 2015
I loved this doctor, he not only allowed us to charge the services, we were having a difficult time, financially, our dog, ChaChi, had parvo, he was healed and I owe it all to this vet. Thanks and I w...
I loved this doctor, he not only allowed us to charge the services, we were having a difficult time, financially, our dog, ChaChi, had parvo, he was healed and I owe it all to this vet. Thanks and I will be using you exclusively in the future, keep up the good work!
Linda Ley
26 Jun 2014
This vet hospital is wonderful. They have been taking care of my dog for over four years and my sister's dogs for ten years. They are kind and compassionate and always willing to help out when your p...
This vet hospital is wonderful. They have been taking care of my dog for over four years and my sister's dogs for ten years. They are kind and compassionate and always willing to help out when your pet is in trouble. I would not want to go anywhere else.
Rachel Johnson
13 May 2014
I have had very good treatment at this vet.They seem to take the logical approach.We are very happy with them.They have been very compassionate towards our pet.I would highly recommend them.
Desiree Cline
11 Jul 2012
Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. ...
Andrea at the front desk is very rude! I have 3 dogs and all 3 have been to Dr. Heaton. Apparently Saturdays are very busy and I was in the waiting room for 45 minutes without seeing anyone. When Dr. Heaton came in and I said I had waited that long he said he "was doing the best he could". He also then walked out of the room. He apologized and all was good. Until I had the unfortunate experience of dealing with his daughter Andrea when I came in another day for the same problem. I was never told there was an extra fee for dropping off my dog for a few hours. I told her I wished she would have told me and she condescendingly told me that I didn't ask. She is incredibly rude. I told her I wouldn't be coming back and she said "that;s fine. You were rude to Dr. Heaton". I told her that he actually apologized to me and she said no he didn't. She said she was standing right there and he didn't. Are you kidding me? This is someone who obviously doesn't have the maturity level to deal with the public.My dog may have a tumor but compassion just isn't her thing. Just because you are related to the doctor doesn't make it a smart move to be rude to clients. This veterinary clinic is not worth the trouble. Life is too short to deal with people like her. I have had pets for 20 years and NEVER had any problems with anyone.
Lib W
29 Dec 2009
I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However, in the last year I h...
I have taken my animals to see Dr. Heaton for 16 years. He was amazing, the staff were always so nice, and they seemed to take really, really excellent care of our pets. However, in the last year I had taken my 9 year old pomerainian to have a suspicious limp looked at no less than 3 times. Everytime we went in we were brushed off without an xray or a real exam; saying that my dog was overweight, and when he lost the weight he'd lose the limp. Eventually he did lose the weight, and the limp persisted. The day after Christmas he stopped walking. When I called to make an appointment to find out what is wrong with him the staff were cold and rude, Dr. Heaton's fill in vet was in (a brusque imbecile worthy of his own review) and wouldn't be able to see him until later in the afternoon. Finally, after calling around we ended up taking him into an emergency vet at Loomis Basin Vet Hospital where we learned my dog has cancer in his hind leg, so bad that the bones there are so brittle they broke sometime in the last few days. Now I am faced with the terrible decision of how to deal with this. He will need to have his leg amputated, and hope the cancer hasn't spread. That will involve months of rehabilitation and pain management that he may not survive, and I can't really afford. I can't help but think, that if he had examined him more throughly, or taken an xray even once, we may have caught this sooner. Maybe before the break, and bone loss so he could keep the leg. They didn't give him cancer, by any means, but they also did nothing to look for any ailment either.
a11424
31 Oct 2008
I took my 3 month old puppy to this vet on the recommendation of a co-worker. I was told that he just had an ear infection and that I should just leave him overnight. When I came in the next aftern...
I took my 3 month old puppy to this vet on the recommendation of a co-worker. I was told that he just had an ear infection and that I should just leave him overnight. When I came in the next afternoon, the puppy was dead. No one thought to call me or to let me know he was getting worse. I know no doctor can perform miracles, but the staff seemed very cold when I asked why no one thought to let me know what was happening. I wouldn't send my enemy's snake to these people
FAQs
Where is All American City Veterinary Hospital located?
All American City Veterinary Hospital is located at 123 Washington Blvd, Roseville, California 95678. It's easily accessible to pet owners in the Roseville area and surrounding communities.
What time does All American City Veterinary Hospital open and close each day?
All American City Veterinary Hospital is open Monday 08:00 AM - 13:00 PM, Monday 14:00 PM - 18:00 PM, Tuesday 08:00 AM - 13:00 PM, Tuesday 14:00 PM - 18:00 PM, Wednesday 08:00 AM - 13:00 PM, Wednesday 14:00 PM - 18:00 PM, Thursday 08:00 AM - 13:00 PM, Thursday 14:00 PM - 18:00 PM, Friday 08:00 AM - 13:00 PM, Friday 14:00 PM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at All American City Veterinary Hospital?
You can book an appointment online with All American City Veterinary Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does All American City Veterinary Hospital offer?
All American City Veterinary Hospital in Roseville offers a range of veterinary services, including Allergy Testing, Anesthesiology, Boarding, Cardiology, Dental Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does All American City Veterinary Hospital offer vaccinations for pets?
Yes, All American City Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Roseville clinic.
Does All American City Veterinary Hospital offer pet dental care?
Absolutely. All American City Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at All American City Veterinary Hospital?
All American City Veterinary Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Roseville.
Does All American City Veterinary Hospital provide boarding or kennel services?
Yes, All American City Veterinary Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at All American City Veterinary Hospital?
All American City Veterinary Hospital provides spaying and neutering services for pets. Their veterinary team in Roseville has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can All American City Veterinary Hospital microchip my pet?
Yes, All American City Veterinary Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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