Arbor View Veterinary Clinic

Absolutely love this clinic! The doctors and staff are all very professional and kind. Your pets experience is very important to them and they go out of their way to make sure you pet feels comfortable and cared for. Read Less

I had a sick 2 lb puppy at home. I was called in the morning with the test results. I asked if they could fill the prescription and my wife would be over in a few hours. My wife arrived at 11:30 am to pick up the medication and it wasn't ready. She asked the office worker if he put in the request and he said he told the Veterinarian. My wife left for her appointment and called me to pick it up. I arrived at 2:15 pm. When I arrived there was one office worker at the desk and people waiting to get food and other supplies. She asked if she could help me. I told her I needed to pick up a prescription. She said ok but you will have to wait. Fast forward 45 minutes and she comes back to me and says what's the name of the dog? I told her and she says "I don't see a prescription for your dog." I said we got a call this morning saying that you would be able to fill one prescription. We were called at 9am my wife arrived at 11:30 not ready then I arrive at 2:15 and you finally tell me at 3pm it's still not ready. At this point the desk worker knew I was angry and she made an excuse that we had to fill over 50 prescription s today. She then called to the back and a veterinarian filled the prescription. One hour later I was on my way home to give the sick puppy their medication. The customer service is terrible there. We have pulled our dogs medical records from there and have taken our business elsewhere. We will never return. Read Less

These are really great caring people here. My dog always feels welcome here. Good communication with office staff, technician and the Vets are great! My dog prefers the women Vets because they bribe him with cheese. If your favorite four legged family member needs a check up or treatment i highly recommend!!! Read Less

Hit and miss kind of place. It's really not the vets, it's the techs and other staff. Sometimes they are friendly and great, other times I feel like I am just a number. I take two of the three dogs here because they need to be sedated most of the time for nails or whatever happens. I like that sedation is free. But any time I have taken my lab there, it always costs $500 or more! when I asked about a senior discount they always say they don't know, and the person who does is not there. My stepdad is 60. It's his dog. His name is on the files. I am just a working college kid who is paying for this with credit cards. Anything helps. I will say, the vets are super knowledgeable. And I feel like they really care. They listen and give the best solution with the given information. It's really not a bad place. Just expensive. Read Less

When our dog was diagnosed with leukemia, it was the worst day. Robbie, Carrie, Ashley, and Dr. Schmidt have made the treatment process unbelievably quick (they helped us get medications overnighted on a holiday), informative, positive, effective, and compassionate. The doctor has given us phone calls on weekends and evenings to update us on lab results and other issues. These people are the best. Wouldn't trust anyone else with our dog's life. Thanks guys. Read Less

Compassion, care, and customer service. We had an older dog who had been having some recent trouble walking. They helped with the hard decision we had to make with her multiple health conditions to let her go over the Rainbow Bridge. She was loved and she really liked the people there as well, even though it was the first time she met the staff. We appreciate them. Read Less

I've been coming here for 6 years. I've seen several doctors and the are all excellent. Each one genuinely concerned about my fur-kids. Excellent service from the receptionists too. Really the best vet in the Roseville area Read Less

We found a dog with no collar last Sunday running across busy streets. SPCA was closed Monday. So we took the dog to this vet and they scanned her, called the AKC and helped us return her to her owner. The owner sent us a video of her 5 year old being reunited with his dog. Thank you to the staff for helping us return the dog to this happy family! Read Less

My dog has some pretty interesting food allergies which has caused various problems. I always take him to Arbor View. The staff is great and the vets are very knowledgeable. Plus they are great with my large, high energy pup. We always get good care and resolutions to our problems. Plus, as far as I can tell, they seem to be priced pretty fairly. I highly recommend them! Read Less

Great veterinary care for my two labradoodles, however, this clinic really pushes dental work for dogs, and I think unnecessarily so. The first year I took my dogs, they recommended immediate sedated dental cleaning for both dogs, but then a year later, with no professional cleanings (and limited brushing at home), only 1 dog was told to do it. It seemed inconsistent, unnecessary, and was very expensive. Great staff and location however. Just beware of the hard dental cleaning sell. Read Less

I recently took my Golden, Boomer to Arbor View, for a angry and painful hot spot. I could not get into my regular vet. As a new patient to  Arbor View I was a little nervous about the care he ( my fur baby) would receive. I was very happy with all the care & attention he received, from the gals at receptionist desk to the very attentive & knowledgeable, Dr. Lawler. I returned two weeks later for a re-check and to discuss some concerns re: his arthritis, again I was met with a warm, caring atmosphere. I appreciate the time Dr. Lawler took to address my concerns & inform me of the various options available. I never felt rushed or that all my questions  or concerns were putting her out.I will be making this place my new regular vet! Read Less

I have been taking my dogs to this vet for the last 9 years. They have always been professional and never felt pressured by the staff or felt like they were just trying to make money off of me. We gen we recently had to put my dog down the entire staff was amazing and compassionate. So impressed with the empathy she showed my family during such a difficult time. Read Less

My husband and I have been taking our pets to Arbor View for the past several years. The staff is knowledgeable, gentle, and caring. They do an amazing job with my dogs and are always extremely helpful. Read Less

I have been going to Arbor View for 9 years and after the past few months, I have to say that I will be looking for another vet.  My border collie was diagnosed with chronic renal disease in August.  They handled the blood work, ultrasound and communication with me fine, but I was not pleased with having to wait well over a week for an ultrasound to get more information on her condition.  I was told she needed to be on a prescription diet, which I am fine with, but she didn't like the Hill's brand we were given first.  My niece is a vet tech in another area and she told me that the food is 100% money back guarantee and to take it back, so I did.  These were UNOPENED cans, shouldn't have been an issue.  The receptionist told me she couldn't handle returns but her manager would.  Then she said she'd "give" me 2 cans of Purina Pro to try.  I asked for Royal Canin renal support and she said there was none there.  So I asked for a written prescription to get it elsewhere and she said "oh wait, we might have some in back" and miraculously found 2 cans (which my dog loved).  At the same visit, they told me a prescription was ready for my border collie.  A prescription of prednisone.  No way.  They said it will make her eat.  I am NOT giving my dog steroids to make her eat, so I refused the prescription but felt like I was being chastised for not taking it.Fast forward about a week and I had to bring in my chi/terrier mix for a skin issue.  I found that I wasn't "given" anything and then I only had a $10 credit for returning 6 cans of food at over $3 a can.  As I waited in the front, a woman came in to return a prescription she'd been given because, like me, she doesn't want to just medicate her dog.  The receptionist literally threw up her hands and said "I can't do returns".  So the woman went to the managers office where the manager got loud and told her "you come to us because we are the professionals and we know better than you" in a tone that was completely unacceptable.My third incident happened in June when I took a new rescue in for a check up.  The rescue had been with us for about 5 days and was quite overweight.  As soon as the vet walked in, she exclaimed "WHOA he's fat!" without even greeting me.  When he was scratching himself she then said "he has fleas" and had NEVER EVER LOOKED AT HIM UP CLOSE.  I was livid.  I'm happy to report he's lost over 14 pounds in our care and does not have fleas.  However, she prescribed Trifexis for him, which I thought was a good idea since he'd been living outside in a wooded area, but he vomits every month after taking it.  Will they take at least the unused pills back?  Of course not.  So I'm out a ton of money and have a vomiting dog.I just don't feel like the service is the same here at all.  I sure do miss Dr. MacDougal.  I liked Dr. Early when I saw her once, but overall I'm not confident any longer that my pets are getting treated with love and compassion, and I don't feel like my business is valued.  At one time I would have given this vet 5 stars, but now I can't.  I'm only giving 2 because of past experience. Read Less

Words cannot express our gratitude for the medical treatment compassionately administered to our pets, thorough aftercare instructions and telephonic follow up we received from the professional staff. The bill was so low, I asked if it was correct. The quality of care is better than the treatment my mother-in-law with cancer received from Mercy San Juan and Pine Creek. The Sederbergs Read Less

Ive been taking my westie Scout to this veterinarian. Since. hes a puppy. I took. him. To the. Vet May. 13Th. FOr. Foxtail in his back paul thay treated him and thensent him home with pills to tack the day after Scout acts like hes loosen a ting on the pills I called the vet they tell me go to any pharmacy and get this pill that's sold over the counter so i go to three different pharmacy they all say they don't sell them over the counter so I called the vet back now they give me the vets assistant now she tells me to get a pill that is called something totally different so I asked the pharmacy what is this pill for he said for digestive i go back and called the veterinary and leave a message on voicemail confused and very concerned adout Scout altogether i just spent four hundred and 10.DO you think she called me back HELL KNOW Thats how you care about my pet you will never see him or me again HORRIBIL BUSINESS Read Less

BEST VET IN ROSEVILLE! We have two beagle's, Dorie & Sadie, and have been taking them to Arbor View for over 9 years. Robi, Adam and Ashley at reception are knowledgeable and extraordinarily helpful. With all the stress they put up with we are amazed that every time we come in we are greeted with a smile and an acknowledgement. Our girls have had everything from allergy treatments to hernia surgery and have always been treated like Royalty. Dr. Schmidt went above and beyond the call of duty when Sadie was having issues recovering from her surgery; meeting us and opening the clinic on Sunday. We highly recommend Arbor View and their team. Read Less

Love this clinic, the doctors and the staff. They are kind and loving to both the animals and their owners. While I feel like I live there lately with my broken legged puppy, I wouldnt want anyone else caring for our Mollie. Read Less

We took our dog to Arbor View for a teeth cleaning and possible tooth extractions. The vet that we worked with was great. When they realized that our dog needed many extractions we were worried about the final bill. But, they didn't charge us any more than the original estimate, even though he worked on our dog for hours. We will continue to go to them for all of our dog and cat visits in the future. Read Less

We started bringing our puppy here back in August and have been very impressed by the warm and friendly front desk staff and the professionalism of the Vet's. The pricing is reasonable, and they don't pressure you to purchase unnecessary products. Give them a try if you are in the market for a new Vet! Read Less

This is a great vet. My dog began losing weight unexplicably almost to the point of no return. The vet continually researched possible causes until we were able to diagnose him and get him treatment. His dedication to getting my dog well was beyond appreciated. Since my dog is also scared of the vet (not due to anything the vet did), they willingly sedate him for every appointment to ease his anxiety. Read Less

We have a 4 year old pug and have been using Arbor View since she was a puppy. Had to call the other day just to ask a question, and was happy that the office was helpful and didn't disregard my questions. Read Less

Arbor View Vet is utterly fantastic. I have been taking my dog here for 10 years and no matter the vet, they are nothing but professional and thorough. Every time they get on the floor with my dog and make each visit personal to our needs. I can't recommend them enough! Read Less

Caring folks who truly love animals! We bring all our animals here, but after they helped comfort my poor 17 year old kitty in his last few minutes of life (and then comforted me afterward!) they have a client for life. Give them a try. Read Less

Took our dogs here for heart worms and had Dr. Weidermire she was great, strongly recommend dealing with her. The bedside manner was great. But sadly on the last vist we had Dr. Lawor, she was terrible with our dogs, very cold. Told us we had aggressive animals and that they needed to be spayed. Two dogs that on their worst day might lick you to death. So rude, horrible attitude. Sad to see someone in that job that doesn't like animals.Read Less

Easy to get an appointment- often same day. Don't feel like they go over board with their recommendations for our dogs yet they do a good job and the dogs seem to tolerate the visits well- give them lots of treats Read Less

Arbor View is a wonderful and caring vet clinic. They are really good about sending email reminders for basic preventive care and good about explaining options when it comes to treatment options. The vets here genuinely care about your pets and treat them with love and compassion. Love, love, love Dr. Lux! Read Less

I have always had good service when I've gone in or even called in to talk with someone. They do care about the animal as well as the person with the animal. We have a do that started having seizures and just telling them about the episodes they new it was seizures. We finally remembered to get it on video and even without an appointment took it in to have someone view it and confirmed seizure. We have her on meds for it and in the last few months it seems to have pick up so now we take her in again to have blood work done and reevaluate her situation. Always willing to help as best they can even without an appointment. For general small questions and things. Read Less

I had a sick little kitten and they took him in right away. Took care of him and were so accommodating! Everyone there was welcoming and pleasant. I was even called the next day to see how my little guy was doing. I've found my vet for my little Nugget. Read Less

Simply put this place is awesome! We take all our pets here...I always find it amazing how personable everyone is. This must be one of the best places to work based on how friendly everyone is here...no matter which doctor you see they all are awesome with the pets. The other thing I like is they are not always trying to talk you into stuff you don't need. If you like in the Roseville area and are looking for a great Vet then look no further because this it... Read Less

I have nothing but great things to say about the office staff and the doctors. I have a VERY timid husky mix who gets car sick, fear pees around strangers and gets so anxious her little heart beats like its going to explode. The staff was so caring and gave her medication upon arrival to make her relax 110% (she couldnt stand up, but she wasnt afraid!) I love Arbor View so much, I have had my timid girl spayed here, she recovered beautifully and quickly!! I will be bringing my new husky in for her spay soon! LOVE LOVE LOVE this place!! I have dealt with 5 vet hospitals through the course of the last few years and this one surpasses the others in every way shape and form!! They are very kind and considerate of the animals and the humans that belong to them!!Read Less

My dog Jack passed away and we were treated so well. Thank You for taking care of us. We have used Arborview for the last 5 years or more, they were so spectacular. We have a new dog, a puppy named Otis, I cannot wait to take him there for his first appointment. He is 9 weeks today. Thank you for all your hard work and how much you care about the dogs and their families.Read Less

Arbor View is very concerned with customer satisfaction. They go above and beyond to make sure pets and owners are treated with high regards. Recently I took my dog to have surgery, they were so nice to her and performed the surgery at a very competitive price and did an excellent job. My dog came home and was happy as ever. She did not seem like she was traumatized by the experience at all. They also gave us very detailed documentation of the procedures and care directions. The documentation even included actual photos of what they were performing during the surgery. They called the next day to check on her and ask if he had any questions. I am very impressed with the service of Arbor View.Read Less