Fantastic staff. I called on a Friday to make an appointment and was scheduled for the following Monday. They took wonderful care of my dog (she was spayed) and I will continue to use them. The reason for lack of five stars is the appearance of the hospital. However, the appearance does not infringe on their ability to make they patients and clients happy! Read Less

Dr. Bhatti misdiagnosed my cat with corneal ulcers, first from trauma, then, from bacteria, when, in fact, he had a common, simple VIRAL condition.He prescribed copious amounts of antibiotics, shots, ointments, drops, and collar. My cat has, "eosinophilia keratitis of both eyes, a process of abnormal inflammatory response and is linked to herpes VIRUS infections" diagnosed finally at UC Davis. NOT bacterial, NOT corneal ulcers.My cat had plaque building up in both eyes, soightly, in one eye, when he was first examined by Dr. Bhatti. He was discharged as "cured", and to schedule a return visit to clean his teeth. Worse a month later, both eyes, MORE ANTIBIOTICS.I scheduled him, first opening at UC Davis Veterinary Teaching Hospital on August 15, not the Vet Dr. Bhatti recommended, although I did call, and they had no appointments until mid August, as well. My cat would need to wait 6 more weeks.How could he miss such a simple diagnosis? I pray this doesn't happen to another. Read Less

Unfortunately, ZERO STARS. Dr. Bhatti misdiagnosed a SIMPLE COMMON condition in my cat, repeatedly...a reaction caused by the herpes virus, diagnosing him INSTEAD with corneal ulcers, first from trauma, then, from bacteria...when, in fact, he had a common, simple VIRAL condition. He prescribed copious amounts of antibiotics, shots, ointments, drops, and collar. Dr. Bhatti is supposed to have "a wide range of clinical interests and skills, with particular interest in immune-mediated disease", which is EXACTLY what my cat's new treatment team has diagnosed him with: "eosinophilia keratitis of both eyes, a process of abnormal inflammatory response and is linked to herpes virus infections". NOT bacterial, NOT corneal ulcers. My cat NEVER had "corneal ulcers". He had plaque building up in response to the herpes virus, and developed "eosinophilia keratitis" in both eyes (diagnosed by UC Davis doctors). He only had this, slightly, in one eye when he was first examined by Dr. Bhatti. He was discharged as "cured" after 4-5 office visits, with instructions to finish out several antibiotics and eye drops, and to schedule a return visit to clean his teeth. My cat's inflammatory response is linked to stress and only became worse under Dr. Bhatti's care. A month later, after being discharged, I returned with my cat, to his office, only to have his clinical symptoms minimized and be told it was now, "corneal ulcers in BOTH caused by BACTERIA and cross contamination", prescribed more antibiotics, injections...all unnecessary, even harmful, medications. Total for these medications/visits over $500 and, all they did was make him suffer, foam at the mouth, hide from me, and result in him being harder to medicate now. I immediately scheduled him for the first opening at UC Davis Veterinary Teaching Hospital where he was properly diagnosed by the competent staff (one senior student, and two doctors) at UCDavis Veterinary Teaching a Hospital on August 15. I did not utilize the Opthamolgist Veterinarian Dr. Bhatti recommended, although I did call, and they had no appointments available until mid August, as well. My trust in Dr. Bhatti was lost. My cat would now need to wait 6 weeks! Stress exacerbates this condition. Dr. Bhatti's neglect in providing a correct diagnosis, the delay in proper treatment, and the administration of multiple injections and the administration of copious amounts of erroneous, ineffective, even harmful medications, only compounded this stress, making my cat's condition worse. My cat endured much stress, pain, and suffering under the "care" of Dr. Bhatti...as did I, and both my sons. Costs incurred since discontinuing Dr. Bhatti's regime...over $450 and, today, I learned, he'll require steroid topical medication, and, most likely, drops for the rest of his life ($140 a bottle). I have no idea the cost of the steroids. Due to misdiagnosis, and the prescribing and administration of improper medications, the plaque continued to build up and, according to doctor at UC Davis, upon recheck, stated, "Hopefully the pink plaques will regress, however this could take quite some time as they were quite large and thick (months)." What a horrible experience. They were not listening to me regarding the medications and his reactions to them. How could he/they miss such a simple diagnosis? My poor cat. I'm tired. He's tired. My sons are tired. I pray this doesn't happen to another. Read Less