Arrowview Animal Hospital

It doesn't smell fantastic but what do you really expect. My dog was attacked by another dog and had a puncture in his throat. They were the only ones able to work on him and I can't express the gratitude I have for them. My baby seemed to enjoy his stay. Read Less

Never coming here again and I don’t recommend you bring your pet here. They had me wait for two hours just to tell me that I owe them money from 9 months ago? Yet I came 6 months ago and then again 3 months ago and they didn’t say anything then? How do I owe money for shots if you have to pay first before they give your dog the shots? why should I pay again because someone didn’t do their job right and forgot to put into the computer that I paid. I always pay cash, money isn’t the issue. the issue is they are lying, trying to scam me, and are providing POOR customer service. Save your receipts people, they might try to pull this on you and ask to see the receipts because of a mistake they’ve made. If you like too wait two hours outside in the hot (because they have a small waiting room with 7 seats), poor customer service, and rude staff then come here but I suggest you take your pet else where. Read Less

Great service and friendly staff. They have affordable prices for the shots and treatments.It is always very busy because people with bring their pets from everywhere due to their prices. I'm a happy pet mom. Read Less

I take my dogs there and my cat to get the shots for five bucks I also have my cat neutered best place ever the staff there treat you good and also treat your animal good the prices are amazing highly recommend them Read Less

We just put are beloved dog down, making an appointment was simple and when we arrived we were seen right away. Staff was polite and compassionate to me and our family. And today we received a sympathy card in mail. Wow!, we were impressed. Read Less

I love this place and the vet, I took my dog there after he was seen at another vet 's office the other vet want to charge me 750.00 for blood work office visit and med. I took my dog to this vet they told me that my dog had back issue and that he didn't need the other medication the other vet gave. The cost for everything, bloodwork,office visit,medication,and nail clipping $110.00. I will never take my dog anywhere else. The staff is amazing and so is the vet!!! Read Less

This place is always crowded. No place to sit down in the waiting area. The Dr is very nice and informative. The one receptionist seems like she's very confused. She tried to Bill me for services I did not receive. The other receptionist is very kind and know"s what she's doing. this place is reasonably priced. I will take my dog back for future care because the Dr is a very good doctor. Long wait but worth it. Read Less

The prices here are amazing compared to the area which I live in. I paid $5 for my dogs rabies shot on a Sunday, which would've costed three times as much had I gone to my local vet. My boyfriend recommended me to this clinic, and they treated my dog with care when he had swollen tissue in his knee. The X-rays came out under $200, it was shockingly cheap. I was anticipating dropping a thousand or more when I heard X-rays were necessary.The wait is pretty long though, but I have more time than I do money, so it's worth it in my opinion. The waiting room is kind of small and you must be careful not to accidentally step on dog limbs! I park in the back because the parking in the front is a struggle to get in and out of. The customers seem to have frequented the clinic for ages, and some are eager to strike conversation about their pets as well as mine. I love this place. Read Less

By far one of the worst experiences in customee service. I had an appointment at 2:30 p.m., but I was told 2:45 p.m. Nonetheless I was checked in by 2:25 p.m. SAfter sitting in a hot room with minimal air for just under two hours and seeing countless patients come in after me and see the doctor before my cat did I started to become slighty irriated. During my wait a patient came in who was being put down she came in after me, but was seen by a vet before my cat. I did not say anything because it was only respectful to let them go first. Anyway at this time they are supposed to light a candle for a moment of silence for both the pet and the owner, but that never happened even after the owner requested for the candle to be lit. Finally, at 3:50 I check to see how much longer of a wait my cat is looking at. Turns out the nurse forgot to put in my paper work. So after finding that out she scrambled to get our papers ready and informed the vets and nurses of what was going on. I was then told I would be called soon. Instead of my cat being called next a patient who came in a entire hour after me was called instead of my cat. That was the last straw for me. So I got up again and asked what was going on and I heard the nurse who was calling the patients say there are two more appointments ahead of me and I have to wait. It really took everything in me to remain calm, so I took a step outside. When zi returned I walked up to the desk to hear the Secretary who forgot to put in my paper work say "but it isn't their fault!?". So the other secertary rearranged the order of the calling list so that my cat was next. After clearing a room I was soon greeted with a 254 dollar estimate if the test that needed to be done was negative. After speaking to a manager about the wait, because at this point it 5:00 p.m. they did the test for free, which was given to me because I demanded either that or a refund. Unfortunately, the test was positive and I had to put my cat down. Throughout this whole experience not once did I recieve an apology for the wait or any sympathy for my situation. All they are concerned about are crazy estimates after a two minute evaluation of the pet. I have anxiety and depression and I adopted my handsome cat in hopes of a stress pet and life long companion that I would love me unconditionally. I did not wake up knowing yesterday would be the last day with my prince and it hurts me to know that I had to say goodbye to him in that environment. He spent the last two hours of his life over heated in a waiting room forgotten by the hospital staff. I do not recommend this place to anyone. Read Less

Well I know there is always some bit of a wait on shot days, as I have taken all my dogs here for years.   On the flip side I had an APPOINTMENT today.  I was assured when this appt was made that the all the people there for shots would not hinder my 1130 appt.   2 x-rays, urine specimen, $177 dollars and 3 hours later. I'm finally home.  The main pisser was I heard a lady walk in for an 1130 appt @ 1140 began to complain about how " how long is this going to take?  I'm not going to wait for ever" was taken in before me.  WOW. Read Less

This place is near my house. Brought my baby here to get fixed. They treated my cat so well! It was very hard for me to leave her there but the older woman that works the front desk comforted me when I heard her talking to my cat. She was so loving and gentle! I highly recommend this place. The veterinarian talked me through everything how she took to the anesthesia and came out of it. And when and to give her her meds. Thankful for this place. It's affordable, they are caring and awesome animal lovers. Read Less

I am so thankful to have found this place! I needed vaccines for both of my dogs for our trip to Canada, which was very reasonable. I also got one of them microchipped for under $40!!! The staff were very friendly, and you can tell the veterinarian loves her job. It's always a bit crowded though, but it's well worth the waiting. I will not be taking my pets anywhere else. Read Less

I have been taking our dog here since he was 8 weeks old and now he is 4. I am grateful for the Vetrenarians and staff who have always given 100% to the care of our baby (dog). Even took great care of him for the weekend in there kennel. I highly recommend them, affordable cost with warm and compassion care. All pets are treated like family. Thank you Arrowhead from Vallero and the Mendoza family.Read Less

I loved the care they gave my dog.His leg was broken and they gave me options. There prices are very reasonable.I had gone to another vet a  few days before and my only option was surgery and it was very expensive I didn't know what to do. A friend told me about this place. All the staff was very friendly and living towards the animals. Yes they seem very busy but my visit there must have been a hour long. I would totally recommend them. Read Less

The nurse DOLORES was so Rude & Lazy on Sunday. Like if she didn't like her Job Why Work There! Just Quit Already & Find another job you would like. The way she Treats her Employees Unprofessional & Rude with them. Honestly she needs training on how she should Talk to her Employees & Customers! Read Less

This place is awesome, it allows people on a limited income to provide there animals with the best veterinary care. I have two cats and they are always my go to place whenever I have any pet concerns. Very very affordable. Thank you Arrowview! Read Less

Very cheap clinic, which means it can get busy. Brought my cat to get spayed and so far (3 hours later) everything seems fine. The reason I'm giving three stars is because whoever shaved my cat for surgery cut one of her nipples. It is small, and I will look after it to prevent any infection but they should really be more careful. Read Less

Worse fucking place ever they never keep appointments and I made an appointment for my dog to get a flea bath and she was there all day really we had to keep calling to see if she was ready and they told us yes when we got there she was still not ready I experience better animal clinics that show they care I will give them zero stars Read Less

Im so thankful for the staff at arrowhead. They make you feel reassured that your babies are in the best of care. Not to mention very reasonable prices. I take my pets there regularly. The only down side is its always a long wait. Read Less

I have come here a couple of times, like three and my experiences have not been bad or good. They are kind of mediocre. The only reason I keep going back is because of the low cost. The low cost are pretty good, but it is all a wait. I have also noticed that there are always people that work there with attitudes...I am unable to say why...but they do need to lighten up. I have a cat that I neutered here and took to get shoots, he turned out fine, but in the spot where he got a shoot- there was a scab...i do not know if that is normal. My cat did not want me touching him there until it healed... which is strange because he is usually real good about it. when he got neutered he was also kept over night without my consent or notification...this really pissed me off. Read Less

This place is awesome, it allows people on a limited income to provide there animals with the best veterinary care. I have two cats and they are always my go to place whenever I have any pet concerns. Very very affordable. Thank you Arrowview! Read Less

I was just there on the 14th of Jan 2017 to bring in my cat for he wasn't eating due to an infection in his mouth and needs dental work , I am low income and the vet worked with me to get what I could afford and so he got a shot and antibiotics so that he could get some relieve , so far so good , he lost a lot of weight but I am giving him gravy and believe me he loves it , I was pleased with their services yes its small , but to me its worth it , my cat was attended to asap when I went into the examine room , and we as the responsible parents of our pets they need us to take care of them because they depend on us to care for them, as for the facility, they work with us and we have to work with them also being patient and understanding for all their patience they deal with on their jobs, they have been there for many many years and it has been convient for others. I have taken my cats to another vet before I started going there and the parking lot only had 6 places to park and the vets office was much smaller.Read Less

Brought my rat here to euthanize. She's a sweet girl and it was time. My husband called in advance asking if they would take me in. I don't drive and had to call Taxi. My husband talked to the receptionist, explain the situation, ask if I can be present and take her after words. I don't believe in Cremation of humans nor animals. My Louise girl deserves to be in the land she lived in. I make my way there, receptionist tells me I can drop her off and I won't be allowed inside because it's invasive. Are you kidding me? Invasive? You're literally killing an animal. These politically correct words piss me off. All people care about these days is to be polite. It's never about the situation. This hospital is small understaffed and I would say it is wrong to take your pet to. I don't know if there's any other place that will take my baby girl in but I would rather have her die at home rather than take this place and drop her off like a some sort of baggage. My first and the last visit with themRead Less

Brought my rat here to euthanize. She's a sweet girl and it was time. My husband called in advance asking if they would take me in. I don't drive and had to call Taxi. My husband talked to the receptionist, explain the situation, ask if I can be present and take her after words. I don't believe in Cremation of humans nor animals. My Louise girl deserves to be in the land she lived in. I make my way there, receptionist tells me I can drop her off and I won't be allowed inside because it's invasive. Are you kidding me? Invasive? You're literally killing an animal. These politically correct words piss me off. All people care about these days is to be polite. It's never about the situation. This hospital is small understaffed and I would say it is wrong to take your pet to. I don't know if there's any other place that will take my baby girl in but I would rather have her die at home rather than take this place and drop her off like a some sort of baggage. My first and the last visit with them Read Less

I was grateful that they were open on New Year's Eve when we had to put our oldest cat to sleep. It was the first time I had been there. The staff was kind and helpful and understanding. I don't have a regular vet as my indoor cats had never had serious health problems and I had called the emergency vet and the minimum cost would have been outrageous. I called this clinic and they had a reasonable fee. We were able to stay in the room and say our goodbyes. Read Less

The staff was very friendly and accommodating. The discount shot clinic was excellent as i am on low income and yet can afford quality care for my service animal. We have found our new pet healthcare clinic! Read Less

This place has great doctors and the best prices around the only reason I gave it three stars instead of four are because of customer service. Even with an appointment the wait is extremely long. There have been times I have waited over two hours with an appointment, because of this I started going to a different vet that is a little bit more expensive but no wait. I must say that I went back again to get my dogs teeth cleaned and got right in so I am hopeful that this place has improved...I will keep you updated. Read Less

I've been bringing my dog here for almost 2 years and I wouldn't feel comfortable going anywhere else. The team is always so friendly and very loving with the animals. My little guy is only 5 lbs and gets nervous anytime we go, but they are so good about petting him and getting him to warm up before anything is done. Awesome!Read Less

If you love your pet DO NOT bring them here if they are really sick. I brought my beloved dog here because of two days of vomiting and was told he had a large mass in his belly and severe pancreatitis after just one test done. Was basically told to pay almost $1,000 up front to do other tests and hospitalize him or it's better to just euthanize him. They don't have any way to help you pay the cost in payments and just tell you to give up if you don't pay upfront. I ended up taking him to my cousins specialty animal hospital for a second opinion. Blood work was done along with a ultrasound. Long behold there was no mass felt or seen whatsoever and his pancreas was mildly irritated that medicine and a bland diet could treat. Arrowview animal hospital had me crying thinking I might lose my baby. I was so relieved that he would be just fine and I could pay anything I didn't have at the moment, in payments. I was so pissed at the same time that how many beloved pets are put down because of this places misdiagnosis and just telling people to give up if they can't pay. Please go somewhere else for your pets sake.Read Less

Love this place. Close enough to home & their prices are unbeatable. The ONLY thing that I think could be upgraded is their telephone service provider because their line seems to always be disconnected. It doesn't bother me enough to rate this place any less, though. Read Less

I love this place,they have always taking such good care of all 3 of my dogs. The staff is so wonderful and caring. The doctors are very thorough and give the best care possible. I took my small dog there when he was attacked by coyotes and they saved him. I recommend this place to everyone. Read Less

I love this place, was so happy to see Dr. Majors back. She is a wonderful vet. Very understanding to the needs of our fur baby. I was able to make an appointment and got seen within 5 minutes of my appointment time. Thank you Dr Majors , Maggie May is feeling much better. Read Less

Took my cat to get neutered and they did a great job. Staff is nice and friendly. After his surgery they came out and gave me his medicine. Told me how to give it to my cat and went over after care instructions very thoroughly. All went well. One thing is... it is hard to get a hold of them sometimes. Very busy place. :) Read Less

We took our dog Buster here and am now taking our new dog Otis here as well. Very affordable. The wait time is crazy, and the waiting room should only be for owners and pets, way too small of a waiting room. Read Less

I made my appointment at 4:45pm however I was really early. My puppy had diarrhea on and off for a few days. I gave them a fecal sample to send to a lab. Since I was so early the office was not full only 2 others were there. They put us in a room and a really nice assistant took our information. The doctor came in examined my puppy. He seems healthy she said, we just needed to get to the root of the diarrhea. He was put in a probiotic and an antibiotic. The staff was really busy as the whole office was packed with patients. However the receptionist was never rude or so busy that she couldn't answer my questions. I would recommend that if you make an appointment there and you can arrive early do so if there is time between patients they'll try and squeeze you in. Awesome staff for such a busy place. Read Less

I love this vet! Been coming here for years and they always take care of our pets. But the only complaint I have is about the waiting area. Seats should be for owners with their pets ONLY! It'd not fair that people bring all of their family and kids with them to take up space and customers end up standing or outside. I highly recommend making the waiting area for owners and pets. There is no need for so much clutter in a small room. We can't even get to the sign in sheet or rooms because so many people are in there. Read Less

Wonderful wonderful vet!!!!! She helped one baby cross over 4 months ago and freed him of his cancer and his suffering. She and my husband cried together. Last week our other baby went in to have her teeth cleaned and one removed and I am so happy we finally found a good vet that is extremely affordable. We love her!!!! Read Less

Have taken every dog that i have ever had there. Wonderful vets and it a bit of a wait on thursdays for shots b cuz its cheaper those days but if you go on a different day you should be fine.... Everyone is extremely nice and the dogs that arnt on leashes are in the arms of the owner and barking isnt bad its real minimal if the receptionists seems a bit rude its probably b cuz you were rude. . everytime i have gone its been a good experience.. Read Less

This place is horrible! I dropped my puppy off at 9am to get his surgery. I get a call at 8:00pm saying to pick him up. That they couldn't do the surgery. The vet told me to wait at 4 months to take him so I did. Now they say to wait till 6 months. That is ridiculous! The whole day with no eating stuck in a cage! Read Less

Extreamly disorganized I took my puppy in for first set of shots. While I was waiting they had trouble finding a cat owners pet carrying bag and they gave her the wrong one. When it was my pups turn they didn't even examine her nor weigh her they just gave her the shot in the waiting area!!! I have never been in such an unorganized pet clinic SMH !! Read Less

Two weeks ago my dog had fallen ill. After taking her to the vet ER it turned out she had a hernia and infection in her uterus requiring surgery. One of the places we took her was Arrowview Animal Clinic, where the receptionist was a bit rude, but I brushed it off as my pet's health was more important. Once the doctor charged us 25 dollars just to look at our dog and tell us what we already knew, she told us she'd do the surgery but that our dog "probably wouldn't make it," giving us a thin percentage of her survival, as if she'd already given up on saving our dog. Needless to say after being up since 1am and already having spent 500 dollars on the vet ER and consultations this was extremely disappointing. Once we decided we were going to spend the 1200+ dollars to save our dog it was clear to me I wasn't about to take it back into this clinic and give them my money where the vet had already sentenced this little dog in great pain to death. We took it to Loma Linda Animal Hospital Inc where the difference was night and day. They were friendly, caring and reassuring, unlike the people at Arrowview Animal Clinic, who legitimately don't seem to care all that much about animals. The veterinarian at Loma Linda Animal Hospital looked at our dog, told us with great confidence what needed to be done and worked with us when it came time for the bill. I'm happy to say our stray-turned-family member made it through her surgery and is doing much better now. I'm glad we didn't have our dog's surgery here and I implore any of you who care about your pet's life to seriously consider going elsewhere. It seems like all the positive reviews on this place are re: grooming and that's probably the best they can hope for. I'd give it a zero star if I could. Read Less

I tried going there yesterday for the first time. I had made a 3pm appointment and was there on-time. When I got to the vet office it was packed and there was standing room only. The room was full of dog owners, half of which didn't even have their dogs on lashes, and the amount of barking in there was deafening. When I checked in prior to my 3 pm appointment time I was told to wait with the barking dogs. When I asked how long it would be the receptionist just shrugged her shoulders and said "it's going to be a while". I asked her of it was going to take over an hour and she said "probably". I told her that I can't wait that long and that's why I made the appointment and she acted like it was no big deal and carried on doing what she what ever does at work. I have a sick 7 month old kitten and I can't wait with her in that room with all those barking dogs.And I had prior arrangement that had to attend at 5. I had even left work early and used up three hours of my vacation time to make the appointment. Judging by the attitude of the receptionist, appointment timing is not very high on the list of properties at Arrowview animal clinic. I wasted my personnel time, my vacation time (which literally cost me money) and my kitten has to go one more day without treatment. I would not recommend this vet.Read Less

I went here as a walk-in so I was waiting for over 4 hours which is understanding because they have to take the appointments first. But I brought by dog here because she had a bump on her head and it was getting bigger and they told me that she had to have it removed so they can see if it was cancer. The price for the surgery was reasonable but what I didn't like was that my dog had to stay there over night and when I called the night before they told me that her surgery had already been done and I could pick her up first thing in the morning. But they lied and called me the next morning and told me that she wouldn't be ready till the afternoon because they really hadn't started on the surgery yet so they lied.  When I got there in the afternoon to pick my dog up from her survey, I walked up to the front desk and the receptionists didn't even acknowledge me until 5 minutes later which I thought was rude. So when I finally was acknowledged 1 of the recipient just took my final payment and didn't even let anyone know that I was waiting to pick my dog up. When I noticed that there were other people there to pick up their pets who arrived after me, I had to go up and let them know then she finally brought my dog out. Read Less

Almost an hour just to get called after checking in. What's worse is that they didn't even acknowledge me for 30 minutes before that. The technicians are great at this place, but what brings the entire place down is the front desk service. I stood in front of the desk so I could check in and explain my issue, they literally looked right through me, never made eye contact or said they would be right with me. Even a new hire took up the same traits as the receptionist that trained her. I believe this will be my last visit. Read Less

We only went here because this is where my cat had been before we adopted her. My cat has had a cloudy eye since before we adopted her. A doctor from this facility told the original owner that she was blind, now we have come to find out that she's not. Not only that, the new doctor said my cat may have treatable cat herpes which may have caused her eye to become cloudy from scar tissue. This is so upsetting... Why didn't the doctor from a year ago treat this sooner?It was a small building which smelled inside. I understand it's an animal clinic but it smelled strongly of wet dog possibly because there was a kennel in the back. Also, the waiting area was so small that my cat was right next to big dogs and small barking dogs, which stressed her out.We had an appointment but it still took over an hour to get less than 10 minutes with the doctor. This was not the same doctor who saw our cat about a year ago. This doctor was really nice and seemed knowledgeable and trustworthy. We would have liked him to treat our fur baby but we did not like or trust the cleanliness of the facility. They take walk ins but you may have to wait all day to see a doctor. Also, office visits are pretty cheap compared to some, $20. It isn't a terrible place to take our pet, but I don't recommend for your fur baby. Read Less

This is the best place to bring your animals. They are always busy, but they never rush when it comes to your pet. The staff there are always friendly. No matter how busy they are they are always nice. The walk in clinic is great. Great prices and Great service. Read Less

Best care for your pet!!!!!This place is very busy and yet the personnel is so compassionate. They will treat your pet as if it were they own. I've been there several times and I only have positive things to say about them. Warm and positive attitude. That describes the atmosphere there.I would recommend this place to all my friends and all pet owners.Prices are very affordable and that's a bonus. I would give them a thousand stars if it would be possible. Read Less