We were referred to Dr. Boyanowski by our vet because our dog, Neo, had some sort of infection or fungus on his snout. Us being the hypochondriac kind of people that we are, we thought that our 7 year... Read More
We were referred to Dr. Boyanowski by our vet because our dog, Neo, had some sort of infection or fungus on his snout. Us being the hypochondriac kind of people that we are, we thought that our 7 year old pup could have the worst of the worst kind of issues. It didn't help that we had no real diagnosis or reassurance as to what it was and that it was or was not serious. It took a few weeks to get an appointment and luckily the issue had cleared up but we decided to play it safe and have him checked.Our first impression, with any pet medical appointment, was that is was going to be expensive. I'll elaborate more on this later, but our boy's well being is worth it. We found the place easy enough and parking was not an issue. I heard that they recently moved to this location and by the looks of the place, it was apparent. The pavement looked new as well as the building itself. The reception area was very modern looking compared to the vets we have been to and seems very laid back. A scale in the waiting area that they will have you weigh your dog on pre-appointment, treats near that area, and overall a pretty easy going space for your pet. We were called into our room that was very spacious and modern looking, unlike any vet place we have been to. Nice hardwood floors and an overall relaxing atmosphere for our high anxiety dog. It took a little bit for our doctor to check in with us but that wasn't a big deal. Dr. Boyanowski came in and was very sweet and communicative. We came prepared with pictures of the growth over time and examined Neo accordingly. She broke down the time line of the photos and where the growths occurred and came to the conclusion that all the effected areas have healed. After seeing that the initial reason has resolved itself, she concluded that it was more than likely a fungus infection that the anti-biotics our vet gave us, had resolved the issue since the issue no longer persisted. We were so relieved by this and understood what she had explained to us. She then went above and beyond and gave him a full look over to make sure he was healthy. She made our shmedium sized anxiety filled dog feel as comfortable as can be through the entire process. He even gave her a rare tail nub butt wag when she put him down (which he rarely does for any stranger, he really liked her). We were completely satisfied with the appointment and were willing to spend hundreds of dollars even though the issue was gone, just to make sure our baby boy was ok. Our experience was very positive and streamlined. We understood all that was communicated to us and we had all of our questions answered. Our boy was treated with the utmost care and we couldn't have asked for more. The icing on the cake, which wasn't even necessary, was the fact that Dr. Boyanowski decided that, because the issue had resolved itself, there was no reason to charge us (even though we were ready to pay a lot of money) for the appointment. This is going above and beyond and I wish every business could surprise and delight all of their guests like this. Dr. Boyanowski was reassuring that our boy would be taken care of if the issue resurfaced and that's all the reassurance we needed. This facility was great overall, parking is easy and the staff that we interacted with was great! If our boy approves of her, that's all the approval we need!!! Read Less