I never write reviews. Good or bad. And I mean NEVER. If I like a place, I go back. If I dont, I dont. However, this instance deserved a review and specifically the individual I dealt with yesterday (... Read More
I never write reviews. Good or bad. And I mean NEVER. If I like a place, I go back. If I dont, I dont. However, this instance deserved a review and specifically the individual I dealt with yesterday (Thursday 11/16/17) afternoon.
I have a Czechoslovakian Vlcak. Vlcak means dog of wolves in Czech. This is a dog breed, but a little closer to our furry friends' ancestors than most. I love my dog, Cyprus or Cy for short, with all my heart and he is family to me and my close group of friends. Cyprus HATES going to the vet. Maybe he senses that I am always a little nervous going there with him, maybe he just doesn't love strangers needing to grab at and handle him an a weird environment. Cant say I blame him honestly.
This obviously makes me nervous anytime I have to go in to get his vaccines updated. Well yesterday was different. I went in to get his shots, and after I put his muzzle on, the woman at the front desk (I wish I remembered her name but my attention was 100% on Cy) offered to take him in the back to gfive him his shots. No other vet has ever offered to hold his leash, let alone take him anywhere by himself without me. I objected saying I should be there in case he gets defensive like he has in the past. She confidently stated that it will be better without me because he may just be protecting me and that she would handle it better on her own. I almost couldn't get over how confident she was. Well, I reluctantly gave her the reins to my larger-than-average pup, and paced the waiting area while my roommate, who I brought as reinforcements laughed at me.
She came back in unbder 2 minutes, shots received, wolfdog gallopping about almost as if he knew he had done something special! We showered him with treats and I gave her a big hug. I had been stressing this vit for a couple days leading up to this vist due to previous encounters with past vets. I walked out feeling like I just won a marathon! This woman's confidence, willingness to try a different approach, and prefessionalsim made my day, week, month and beyond! I will be going back to ABC Vet for every and all of Cyprus' needs, and will be sure to spread the good word. He will be posting tons of praise on his social media account ( @cyprus_snow ).
Cant say enough good things about this place, and especially my angel of a receptionist / vet tech. HIghly, reccomend top anyone with a dog (I am sure all pets) of any shape, size, and personality.
Thank you,
-Joe DeFrank Read Less