I first went to Healthy Pets with my rescue who survived distemper. I was impressed because the vet sat in a chair and did the check up with the puppy in his lap. I have had many dogs over the years and never had a vet do that. When I walk my dog on West Portal she always wants to go in to visit the staff and of course get a treat. When she had a cut they suggested using a home remedy! I love thay they are holistic. Read Less

I am in awe of my experience and beyond thankful for Dr. Adam's time, insight and empathy into my situation, but mostly for his knowledge. I have been dealing with my 17 y/o cat waking us once to three times a night anywhere from 3-6am for almost four months now. Assuming it's dementia, my vet that I've been using for 14 years has just provided medication to 'try'. I came to about month three with very little positive change, so I decided to give Healthy Pets a call. I'd had their info on my fridge for years; they'd been referred to me by my local pet boutique as the best holistic vet practice in SF. Though note, each vet treats with the western mindset too.Desperate and on medication #2 and told to "double the dose" - I wanted to see what Dr. Adam thought before doing so. I scheduled an hour consultation with him, knowing he is the most expensive in the practice. I am ok with that. Our conversation/consultation went places I couldn't have thought of - but honestly, my other vet should have asked these very questions. It was very astute questioning - not just about her "waking us up" but the exact patterns - the hows and whats - what the meow sounds like, what exactly she does after we wake to soothe her, how much she eats at that time, what her digestion patterns are then, and just so much more enlightening questioning. I hadn't received that before this - just a proposed diagnosis of "feline cognitive brain dysfunction" - which yes is quite normal at her age, yes, but... Dr. Adam is not convinced (YET) that that's what is waking my old lady up every single early a** morning.Moving forward, Dr. Adam has two protocols and we're trying #1 before we hit #2. He promised me we'll get to the bottom of it, and I truly believe we will. Yes, it's going to do a deep dive into my wallet, but the thing is, my old lady is very healthy otherwise (confirmed by Dr. Adam) and she is not ready to cross the rainbow bridge. I will do what it takes to keep her happy and comfortable until I (or Dr. Adam) feel otherwise.If you're looking for a second opinion, or want to explore the holistic way (which ironically is not where Dr. Adam is taking us yet) - save up some money and visit this extremely knowledgable and kind man. Talk about bedside manner - yes he's a scientist and he talks like a scientist, but he was so patient with my questions and showed complete empathy about my situation (and lack of solid sleep for a quarter of a year!) yet held my sweet thing in his arms, massaging her jaws lovingly, and had her purring up a drooling storm.Reception was great - both women I dealt with (over the phone and in person) were equally kind, warm and super helpful. Vet techs were equally awesome. I don't regret my decision to schelp across town to this practice and will likely convert full-time once Dr. Adam and get a little more toward the end of this current debacle.Parking tip for cat owners: skip the meters. Either get a good carrying case for your cat or drop them off first --- go park on the 2-hour residential streets across the street. Read Less

We are new to the area and had a couple of people recommend healthy pets. Dr. Sarah and her staff were wonderful and made us feel like we were back home in GA. Everyone was very friendly and so helpful when they found out we were new to the area. Southern is 88lbs and get's in my lap at the vet, Dr. Sarah allowed me to comfort and hold her for her lab work and shots (this is what we have done since she was a puppy back home). Some vets take them to the procedure room. We ha...d lots of questions about lab work needed to travel to Hawaii and Dr. Sarah was on top of it, printed information out, and even called the testing facility the next day to confirm it was ok to draw her labs, and give her rabies the same day. She knew I was worried since we drew labs at 4:30pm that day and had given her rabies so I was shocked when I had an e-mail the next day from Dr. Sarah telling me she followed up with the testing facility and a pdf of Southern's lab work, that everything was great! I impressed with Dr. Sarah and staff. The wonderful ladies at the front even put quarters in the meter for me since I was out and my time ran out while I getting instructions and waiting to be checked out. Thank Y'all for making me feel at home with some unexpected Southern hospitality on the West Coast! See More Read Less

We love the approach of evidence-based medicine couple with alternative (i.e., safer, conservative, natural) care. Our doctor was a sweetheart and even emailed us later about the effectiveness and safety of an alternative care she was less familiar with. It took us about 5 vets in the San Francisco Bay area to find one we truly like. I have a feeling you won't be disappointed with any of the vets here. Read Less

We love the approach of evidence-based medicine couple with alternative (i.e., safer, conservative, natural) care. Our doctor was a sweetheart and even emailed us later about the effectiveness and safety of an alternative care she was less familiar with. It took us about 5 vets in the San Francisco Bay area to find one we truly like. I have a feeling you won't be disappointed with any of the vets here. Read Less

Sadly, they revised to see my small dog, even though she was obviously in distress and needed immediate attention, because she was not a "regular" patient. (We were visiting the City when she suddenly fell very ill. ) Read Less

Came here first time, staff were all nice. Small waiting area, but had treats for my dog. Doctor was calm and answered any questions I had. I forgot to bring a leash for my dog, they let me take home their rainbow one, thanks :) parking was relatively easy, metered ones. Pricing was a bit high, but can't complain, my dog is my family, can't replace that! will be coming back for next visit! Read Less

I have been recommending this place for 4+ years to my "Satchel's Soul Pack" clients!Dr, Taylor was able to dx Satchel without hesitation, while other vets over previous 3+ months  had not.He was very very sick, & we worked with AIMSS [Drs. Dorry Black & Jill Williamson amazing docs]  to try to save him.  I give highest honors to Dr, Taylor not only for her immediate dx but for her patience with me, and support as we worked together to get Satch healthyShe is extraordinary.And I know that any other vets there must be too!.   every parent of every "pup" or "kitty" I have referred has been happy with this wonderful vet office. Read Less

Dr Sarah is a veterinary bad ass! She spends the time it takes to figure out more complicated health concerns and listens to my opinions and assessments in a way that some other vets have not. I have been to several vets around the bay at this point, pretty much have to change every time I move due to distance. The staff here are always friendly and helpful. There response time with emails and messages is impressive and I always get very thoughtful and thorough answers. I would recommend this place to anyone! Read Less

If you are looking for the very best care for your pet, this is the place to be!! We've going here since it 1st opened. Dr Adam is one of the finest, knowledgeable and empathetic vets I've ever worked with. They have taken sensational care of my 2 American Eskimo family members. When he was just 6, our older one, Zeke, was diagnosed with a tumor on his liver, non-malignant, but still inoperable. The prognosis (which was correct) was that it would continue to grow until it eventually interfered with his other organs. Our prior vet didn't give us much hope for his extended survival past 6 months or so. We went to see Dr Adam. Between holistic supplements and special diets, Zeke lived for 6 more Years. He didn't even seem to know he was sick, till finally one day the tumor started to bleed. The next day, Healthy Pets let us spend our final time in the room with him, so that he was in our arms they compassionately put him to sleep. But Healthy Pets enable us to have 6 extra wonderfully normal years with Zeke. Dr Taylor, who is another superb & caring vet, also played a significant role in carrying for both Zeke & Dahlia. Read Less

We saw this practice in the spring and had a decent experience. Now my dog has some dental issues that I wanted to get an estimate before I brought him in.  First, for a whole day their phone system was down so I had to communicate via email. I wasted a day with my dog in pain going back and forth to get nowhere. The receptionist did not want to give me any pricing, insisting that I bring him in for a visit to get an estimate. I asked for an estimate based on my experience he required dog teeth cleaning including anesthesia, possible tooth extraction as well as blood work. After pulling teeth, no pun intended, I finally to got an estimate of $2,000 to $3,000. I called three other vets in the area and never got an estimate over $1,000 and finally found a few vets recommended by friends for $400-$550. This practice is taking advantage of people and ripping them off. $2k to $3k is outrageous! Pet owners, beware! Read Less

How sad. We were originally referred to this office after pathetically poor service at SFVS and Presidio Way Veterinary. After meeting Dr. Strubel we were happy to have a new ( and highly recommended) caregiver for our pets.  Unfortunately, Dr. Strubel left shortly after we started going there.  She euthanized our 18 year old cat Milo in June '14. I should probably touch on that before I continue. Heads up to HP if you read these things. When pet owners arrive at the office with their ailing friend of 18 years and after setting an appointment for their death, please don't make them wait while you "get a room ready," especially after calling ahead to make the appointment.  Also, once in said room, please don't  come in and "prepare" the room by lighting one candle in a sad looking candle trio on a plate and sticking it on the shelf and please don't leave a high wattage light on illuminating the scene like the execution chamber in San Quentin. Read Less

Yes, we are cat weirdos. We have an "orange stepson" as my husband refers to him who has a whole host of social, anxiety, bladder, you name it, issues (yes, we probably enable about half of these issue, god help us if we have kids), but Healthy Pets has really supported us, taught us how to self-care for our cat when he needs sub-q fluids and quickly answered all of our questions. Healthy Pets gives you an option to be more or less aggressive in terms of medical interventions versus more natural interventions. We have been happy taking our cat to this veterinarian. Read Less

Vets have super personalities and talk a good game.  But if your pet has problems - don't expect anyone to be available or call you back or be able to get in to see someone.  You will be in a desperate painful situation when your pet is suffering and you can't get in.So when your pet is healthy and you can make an advance appointment, everything is great.But once you have to see someone right away or have something go wrong - you will find no body to help you.I learned the hard way and my baby suffered so much.  Those vets and the horrible office manager won't help you when you need them.  Don't be fooled by their facade - these is a really bad place. Dr Adams, Dr Ina will not return your call, or e mail, or be available when you need them most.  When you look for a vet, check out : their call back availability, answering emails and back up availability when you need them . Read Less

First of all, Donni is a ROCKSTAR!!!Seriously.  What receptionist sits and listens to your dogs issues, & then your OWN??!?This woman is a saint. I called because of my dog's behavioral issues, and Donni went FAR above & beyond what she ever should have. I have NEVER experienced such one-on-one care from a Vet's office (of which I've never been to), let alone my own personal doctor's office, than how Donni treated me today!Just by this experience ALONE, not only am I **highly** recommending this Vet's office to you, I've bookmarked it for *myself*!!!!I'm a great judge of character, and although I have no experience with the office itself, I DO know that people like Donni (who's personality is very much like my own), don't work for people who aren't as passionate about their job. Because of her, I can only believe that the vets are just as caring!Go check them out!  I know I will!!! Read Less

You know that feeling when you find the perfect solution for your problem and it's not crazy expensive? That is this animal hospital. In my first apt with Dr. Taylor she reviewed my dog's entire life history and medical records to help uncover his diet sensitivities. She did not try to push some mass produced food on me or even look at me like I was nuts when I said I want to make sure he is not getting second hand GMOs in his diet. She spent so much time and talked to me about his needs and helped develop a plan for him that as if now does not even include medicine. Just good, smart nutrition backed by her extensive knowledge of his needs. So happy I found this place. Also, the rest of the staff is super fast to respond to phone calls it emails and are very helpful. If you need a good vet who will take the time to really listen and find a solution that works for you and your pet totally give them a call. Read Less

So a friend of mine had an emergency and I had been looking for a new veterinary given the problems we had in Diamond Heights for a little 16 month old Maltipoo who apparently had an infection in his paw due to a fox tail! I am very tainted and very jaded because everywhere I go I expect VIP service. Well the staff here just reeks of true and unadulterated customer service and it's about the pets! If you're looking for a place that you can take your most beloved pet to, a place where you can invest your trust and confidence that the staff and the doctors are dedicated and committed only to the best pet care look no further then this particular place here in West Portal. The staff and the doctors are amazing. They were able to determine the cause of his limping and they were able to address it within a few hours! We cannot speak highly enough of this particular business! Dr. Sarah and I understand Dr Taylor are exceptional caregivers Read Less

I've been coming to Healthy Pets since Dr. Adam opened. I've always found the clinic very clean, well equipped and the staff & Dr.s very professional, caring and knowledgeable. When the time came to put to rest my 16yr old Schnauzer, all the staff of Healthy pets gave me comfort and support. They were professional and compassionate which made the very painful experience a little more tolerable. Dr. Taylor was a god sent. If you love your pets and want the best care for them, I strongly recommend Healthy Pets. RH Read Less

I'm SO glad we found Healthy Pets -- especially as we had a wonderful Vet in Pac Heights before we moved to Westwood Highlands.Their office is at the far end of West Portal, so there's usually ample parking. Everyone is SO friendly from the receptionist (who sometimes I chat with about rescue dogs for 20 minutes on the phone) to the staff and doctors.Our Vet is Doctor Taylor and she is delightful. She has a super gentle bedside manner and I appreciate the time she's spent with us from diagnosing concerns, giving suggestions on diet (like adding frozen veg to their kibbles. Never would have thought of that and they love it!) to updates on their annual exams. I also LOVE how they incorporate holistic practices from acupuncture to Chinese herbs.  They've also been able to fit us in day-of for emergencies and are super helpful when you call in with questions (as I've done several times with three, young male dogs)I'd definitely recommend them for anyone who treats their pets like kids ;) Read Less

I honestly can't express how much I adore Healthy Pets. I am very picky with my vets, and my little man Boots is as well. He has many health problems which love to crop up unexpectedly, and Healthy Pets always manage to squeeze me in on short notice.Boots has had many vets over the years, and I didn't think I could find one I loved more than our vet back in Wyoming, but Dr Taylor made the top of my list out of every vet we have used. She is absolutely incredible. She is so great with Boots and always seems so excited to see him, despite the fact that a trip to the vet is never a good thing. She always tries to find alternative treatment methods, as he is very small and extremely sensitive to medication. She spends so much time with us and never rushes through appointments, and is happy to do what is needed to get Boots the best treatment possible. The office is always very clean, and there are clean dog beds and water bowls in every room. The staff are knowledgable and sweet and know Boots by name - all I need to say is that I'm calling for Boots and they can pull up his account without even asking my name! It's on West Portal which is a beautiful area, but I recommend trying for an early appointment as parking can get pretty bad down there. Credit card meters are a pro as well. I could keep going, but I am just so thankful I found Dr Taylor and Healthy Pets. This place is incredible. Read Less

The Pros: These folks really get dogs. They are concerned, smart, patient and charge fair fees. Dr. Taylor is a saint. She manages my not terribly easy pup magically. The Cons: I will admit, one vet techs (Joanne) gave my pup the wrong injection and did not even apologize for it. Perhaps she is more of a cat person? (It was a pretty big deal - he got loaded up on the wrong drug!) But the rest of the staff is excellent. Read Less

I've been bringing my dog and cat here for about a year and a half and every time I go, it's a great experience. The thing that is prompting me to write this review today is the excellent customer service that I received on the phone from Dean. I was in a pinch  because I had vacation plans and was calling to see if Healthy Pets could e-mail me my dog's vaccination records so that I can board my dog. Upon calling, Dean told me that I was overdue on a few shots. Instead of leaving it at that, Dean said, 'What can I do to help?' and then was able to squeeze me in for a last-minute appointment with the vet the next day. The helpful attitude that Dean had was something that you don't see many places. Even if the appointment wasn't available, just knowing that he was trying to find a solution would have been good enough for me. Thank you Dean! Read Less

I just recently moved down to SF with my 9 year old Papillon Andy and began searching for a new veterinarian clinic after being at our old one for a good 8 years. Any pet owner knows how hard it can be to narrow down vets and decide on what one you'll place your trust into to offer nothing but the best for your furry friend. I was then given a surprise X-Mas present, Misa, a 5 month old snowshoe rescued from the Sonoma Humane Society. She needed the remainder of her vaccinations and I decided to dive head first into this place and hope for the best.  Dr.Taylor saw little Misa and I last week and I have to say she's an absolute delight. Extremely knowledgeable about her field, as I'd hope she would be haha, but also offers the owners to do what they feel is right for their animal. Misa had needed two vaccinations but Dr. Taylor decided one at a time felt less invasive on my little kitten. Misa absolutely loved her and it was a great first experience. The establishment is clean and has a cozy feel.  This last weekend was our follow up appointment with a technician and was just as pleasant. The technician was clear and helpful about what to do with Misa if the vaccination gave her any sort of negative reaction.  Pricing is high but not to any sort of extreme. I believe the appointment cost $65 for 30mins, this is what I felt to be on the high side after coming from $25. The vaccinations and fecal lab sample all seemed to be reasonable though. They're quick and friendly, changing each blanket in a room after the patient is done using it. I was kind of impressed by that also...a blanket on the table for the pet??? Never saw that before, was a nice touch. All in all Misa was happy, well as happy as she could be after getting shots. c; I will most certainly continue to come back here with Misa and Andy. Highly recommend everyone to give these guys a shot. Read Less