The vets and staff at Ocean Avenue Vet Hospital (OAVH) have been amazing on 2 unfortunate emergencies with my pekingese. The professionalism, willingness to work on pricing, and follow-up calls are t... Read More
The vets and staff at Ocean Avenue Vet Hospital (OAVH) have been amazing on 2 unfortunate emergencies with my pekingese. The professionalism, willingness to work on pricing, and follow-up calls are the 3 main reasons why I will always return to the kind folks here. The first time I went to OAVH, my dog was bit severely during a dog attack. We had no idea the extent of the bite nor how deep it was but in honesty it looked ok. However I wanted to bring him in anyways. Dr. Vara Guduri took a close examination and showed me the bite's damage - I nearly passed out. They brought my poor pup in and immediately had to shave, clean, disinfect, and suture his entire right cheek. Dr. Guduri was extremely patient in giving careful explanations on what was going to happen and justification for each step. At the end of it all he was thorough in his explanation of post-operation care. The staff gave me follow-up phone calls every other day - I felt extremely well cared for especially given the fact I called them on several occasions inquiring for advice on some problematic scenarios. Fast forward 6 months, here we are back again with my poor pup. This time with a anal gland abscess. This happens time to time with my dog and usually clears on its own however this time you could tell it was bad. I took him in and Dr. Shikher Singla took excellent careful care of my dog. He informed me of everything that could potentially happen and gave me my options - he even worked with me on the price. Later, I get a phone call from the extremely kind technician and she let me know that since my dog was sedated she went in to clean his teeth and nails. They even found a rotting tooth and extracted it. These latter services were on the house! Amazing! The day following the treatment of the anal gland abscess was a nightmare, my dog had not eaten/excrete/medicated for 24 hours. I called it in right away after I got off work. Dr. Deepti Pal made room for an appointment right away for me. She tried some of the things I tried at home thinking she would have a shot, but we both knew right away we needed to look towards injecting my dog's medication. Seeing as how this would probably need to be the solution for next couple days, Dr. Pal worked out a great price for me to come in for my dog's daily injections (as opposed to his daily oral medication). Excellent, excellent team of vets and staff. I'm going to come back here for everything.Read Less