I sent my 2 dogs for boarding at this place. After the trip I went there to pick them up, so I called ahead to make sure the staff would wait for me and I would be there before closing. Their hours is 9-6pm sat and I got there 3 minutes to 6pm, they were already closed and the manager said that if no appointment they would close early. Knowing​ I was coming so they closed sooner so that they didn't have to help me. When I spoke to the manager day after, she said that my time was wrong and she closed at 5:54pm. No apologies. This is so rude and so unprofessional. If your hours posted that way, you should keep your commitment. In this case I already called before I came. If u can't​ do that then just close your business. If you don't respect a human how can u care for animals? Read Less

Went in for my puppy's final vaccinations. Spoke to person in the front desk and asked for a benadryl shot since the vaccinations gives my dog hives. He said no other shots are approved unless vet sees her. I thought at this point he would offer that service to me yet he rushes me into the exam room letting me know home treatment of benedryl would be fine. Another person comes in and administers the shot. Wake up this morning and my or puppy is riddled with hives all over her body. And the place was empty, two cars outside... two employees inside... oh well... anyone know of a place where they treat people nicely and have a concern for the family member you bring in? Read Less

Dr. Bath, his assistant Simmer and the rest of the staff were literally life savers! I brought my doberman in, who had just ingested 3 times her lethal amount of rat poison, on a Sunday when all other clinics were closed and they admitted and treated her immediately. Their sense of urgency, knowledge, and genuine compassion really made it really easy to trust their procedures and remove 95% of the anxiety I had also brought into the clinic. They thoroughly treated my doberman to minimize any chance of the poison being absorbed to maximize her positive outcome. It has been over 32 hours since our visit and my doberman is doing well, as if nothing tramatic had even occured yesterday. This was also my first visit to their clinic, but that did not delay time of treatment. Had I not been visiting from out of town this would be my number one go to. I highly recommend their clinic. I would also highly recommend to anyone that discovers their pet has ingested poison to act immediately by calling poison control to obtain quick information and get to the vet clinic. If possible, bring the poison packaging with you because not all poisons have antidotes which effects the treatment. Thank you Alum Rock Animal Hospital! Read Less

Great prices, excellent service. I kennel my dogs there and they are always clean, well fed and happy when i pick them up. PLUS, i never have to worry about them getting lost or sick since it is a professional vet clinic and the area they walk them is totally fenced. It doesnt get better than this.Read Less

I took my kitten Duma there for the first time last week. They are great! Caring and compassionate. I really appreciate your service ! Thank you so much! My kitten still recovering from her surgery and she's doing great!.thank you so so much! Read Less

I adopted a couple of senior/geriatric cats a little over a year ago, and started coming to Alum Rock Animal Hospital after being pretty unimpressed by the folks at Story Road. The service here is excellent and the entire staff is very friendly and accommodating. The vets are thorough and informative and happy to answer all of my questions. I brought my 14 year old cat, Floyd, here on a Sunday after he was very ill early in the morning. I did not have an appointment but was welcomed in first thing and the vet saw my cat, and gave me a good idea of what was probably happening based on the preliminary examination and sent everything in for tests. They were very accommodating and patient when there was an issue with my card going through. While waiting for the test results over the weekend, Floyd's condition deteriorated, but the staff was helpful and friendly over the phone when I called to check in about the best way to care for him in the interim. Unfortunately, Floyd was very sick (turns out he had liver & kidneys issues, as well as diabetes, all of which happened very suddenly) and passed away Monday evening. However, both he and I received excellent care during this hard time, which made all the difference. I would highly recommend Alum Rock Animal Hospital to anyone looking for excellent and friendly care for their furry friends. Read Less

The young lady that was at the front desk to helped me register my doggy and get her shot was very sweet and very helpful! they took very good care of us and prices we're not expensive. Good quality service is very rare considering I got all my dogs shots for less than $100. They definitely have a lifelong client Read Less

No one should have to go through a vet refusing to assist a little dog in labor that needs help this Vet wants $1600.00 to help this poor little dog with it life in jeopardy ...Wont even take money down and payments. Will Not work with you in a time of need....No child should have to witness a vet deny her puppy help unless you pay such a large impossible amount of money!! Read Less