First time I ever made an appointment here. At first, I was a bit concerned bringing my three dogs here because two of them are not comfortable with other people, but the vet and staff were all great! Everyone treated my doggies with patience and care. I really wish I found this place earlier! Will recommend to every pet owner I know! Read Less

The people here saved my cat by giving her an emergency c-section when no one else could or it was just too expensive. Now my cat is doing perfectly and she is so happy. And we have 3 baby girls just starting to learn to walk. I'm so greatful to everyone who helped in my time of need. Read Less

This place is pretty great. I brought my dog in for a spay, rabies vaccine And they even chipped her for me. There prices are pretty nice. And they were pretty amazing. It was busy and a little hectic. But that can only tell you that this place is great. Nice and friendly staff. The nice young lady answered all my questions I had. I Would totally recommend this place to a friend or family. Read Less

I cannot stay quiet anymore, we took our 13 month old french bulldog in because he was breathing funny during operating business hours. They hit us with a $200 emergency fee. Of course, we pay it. They have my dog for an hour, and tell us he is sedated and on the breathing machine, and tell us that they do not know what is wrong with him. 30 minutes later, they tell us that he is stable. Another 30 minutes, the Jorge Jaime Gutierrez Flores, the vet, tells us that they still do not know what is wrong with our dog, but proceeds to tell us that he needs to do x-rays, catheter, and other things and give us an estimate bill of $857 to continue. Why wasn't the x-ray done when we first got there? About 3 hours in, he tells us that it doesn't look good, and kinda does the head motion and arm action that he still doesn't know what is wrong. He then brings us to the back to look at the x-rays to tell us that there is fluid in the lungs and abdomen, and keeps telling us that he still doesn't know what is wrong. He then tells us that he is going to send the x-rays to the emergency hospital, but it will take 30 or so minutes to get a response. 20 minutes later he then takes us to the back where our dog is sedated and on the breathing machine. He tells us that he will be waking up from being sedated and it will go bad. it's about 2:45, and tell us that they close at 4pm, and we need to get him to the emergency hospital, which is 20 or so minutes away. Why didn't we do that when he told us he didn't know what was wrong with our dog. Our dog wakes up, and everyone is in a panic. I asked him what the radiology report said, and he said it was inconclusive. A lot of time has been wasted, then they tell us that they'll inform the emergency hospital that we are coming, but before we could get our dog and leave, they had to get our final bill ready. We are losing valuable time. I go up to pay my bill, but it is not ready, the person behind the desk, said he had to ask the vet to go over the final bill so they don't miss anything. It took them 10 minutes to get my final bill done. By this time, my dog is off the breathing machine, looking horrified. My wife and I grab him, and take him to the car and drive off. One minute into the drive, he stops breathing. We turn around, get back to San Jose Animal Hospital, where they perform emergency CPR, but to no prevail, our dog could not be revived. We are hysteric, and can't believe what has happened. Furthermore, they gave us 3-5 minutes to grieve before someone coming in to check on us, where each time they said they close at 4pm. This must of happened 5-6 times. It just felt like we were being pushed out. Also, during the first interval of grieving the vet tech came in with urn catalog, and was telling us it'll be expensive around $300 to cremate and to put him in an urn. She ran my credit card and was happy to tell me that it was only $200, why are we talking about money? They had no problem taking my card and swiping it, why is it any different from them swiping about the price of the urn. My wife and I felt that their was a lack of compassion, a lack of professionalism, a lack of knowledge on their part because we had our dog there for 4 hours or and we still do not have an answer why our dog passed away. Also, they were very reluctant to give my dog's records to our vet, and then when I called, they were whispering he wants the records, he wants the records, like it was some big secret. They sent the records, but without the x-rays and the radiology report which i paid for. This just doesn't feel right. I hope something occurs from this complaint, we would not want anyone else to have to go through what we had to endure. A lack of compassion, professionalism, and competence... We never got a follow up call or anything... I just hope NO ONE every has a situation like ours. It's been almost 2 months, and it hasn't gotten any easier, we do not have any closure or a conclusion. We are left without any answers... Read Less

Having moved to San Jose, it was tough for me and my pets to drive all the way to Sunnyvale to get vet care. Of course, I went to my trusty friend Yelp to look at veterinarians near my new place. I saw San Jose Animal Hospital in the list and saw they have a pretty good rating. I called to schedule an appointment and the staff who answered was very accommodating and friendly. Come the day of the appointment, Lil Brother and I went and I was glad to see that there was decent amount of parking. There was already a Shiba Inu with his human waiting inside and as I filled out the forms, the staff tried to contact my previous vet to get information on vaccine updates for Lil Brother. The staff there are nice and Dr. Martinez was who saw Lil Brother. He appears to be really loving his profession as he treated me and Lil Brother kindly and he was also friendly and informative. The nurse who assisted him was also very attentive. We were in and out in no time. I think this place has established well and has a lot of patrons. That goes to show how good they are. The waiting benches are clean and the examination rooms are too. After our visit, Lil Brother got a complimentary heart tag to prove he's vaccinated. This is now my go-to for my pet care. Thank you so much to the staff and see you again soon ! Read Less

I've been coming here for a few years now and when it was still named Akal Animal Hospital. My experience here always ranges from terrible to spectacular with no in-between, and this is due mainly to the support staff.The staff here is either extremely wonderful and welcoming or the most unpleasant people I have ever encountered in my life. My most recent call was to make an appointment for my dog for a nail trim and a physical. I spoke to ALICE on the phone and she was curt and impolite. She made it seem like I was inconveniencing her with my phone call. When I was finally able to make an appointment for a nail trim, she prevented me from making an appointment for my dog's physical and was very snappy when she told me to make that appointment when I go in for the nail trim. I was surprised and taken aback by her discourteous behavior. I thanked her anyway for her help, and she did not reply and simply hung up. I usually dread bringing my dog to the vet because he gets so anxious and frightened. The day of his nail trim appointment was no different. Generally, I take my dog to the vet in his stroller for a few of reasons: (1) he has had prior hip issues, (2) because he's so fearful, he tends to resist going and ends up slipping on the office floor, and (3) I prefer that he isn't pulled by his collar. Usually, I never have any issues regarding his stroller from the staff. That day, however, MARCELLA made quite the fuss about it. She was condescending the entire time she spoke to me. She was ill-mannered about the stroller asking me why I brought it in. After she brought my dog back, she continued to be abrasive towards me.Although I have also had great experiences, I feel that the bad outweighs the good. Read Less

I've been coming to San Jose Animal Hospital for years, and I have never been disappointed. Their staff and vets are amazing, so helpful, courteous, informative, and accommodating. Their prices are super affordable and considering I am an owner or 4 small dogs, this is a big plus! Recently, my chihuahua Yokie had a dental cleaning. The staff member who checked me in, was thorough in explaining all the details and costs for the procedure. I was kept informed on Yokie's progress from the beginning to the end of the procedure, and on his recovery. They understand how people feel about their pets. If you are looking for a vet, San Jose Animal Hospital is the place to go! P.S. Thank you Chris and Megan for assisting Yokie's dental cleaning. My lil brat is back to his usual spunky self with fresh clean breath! :) Read Less

I brought in my cat for a scheduled dental on a busy Saturday morning. The front desk employees were helpful, fast and efficient with dropping off my cat. Even though they were super busy they were able to take their time and give my cat the best care possible. And now his teeth are clean and sparkling ^_^Even though there are a lot of furry animals at the hospital, they are able to keep the place very well kept and clean.Location is pretty good since they have enough parking, while they have plenty of seating areas for you and your pet while you wait. I would strongly recommend San Jose Animal Hospital to anyone who has a pet and wants to give them the highest quality care at the lowest cost possible. Read Less

This is a fantastic veterinarian office. I don't use one particular doctor because I have had great experiences with all of them. At the previous vet we took our pups to my husband and I felt that they sometimes would try to talk us in to paying for unnecessary things. I have never felt that way at San Jose Animal Hospital. All you get here is an A+ staff that love what they do. They are always professional, courteous, and knowledgeable. Plus I really appreciate the advice they gave me when I brought my new cat in for her first visit. I've never had to personally care for a cat before so their tips really helped me feel more confident about taking care of my new furball. PS both my dogs and my cat love the staff. They know animal lovers when they see them :) Read Less

Obviously animal lovers and the service is good - they always find a way to fit us in, whether it's last-minute or ongoing appointments. The doctor there also called me and spent a solid half-hour talking with me and answering questions about an issue my dog was having. They go above and beyond. Read Less

You won't find a more caring and understanding veterinarian hospital from the staff and all the doctors. When Dr. Tao told me my cat had to have surgery I was so scared. I sense Dr. Tao knew this and she put her hand on my hand and told me not to worry she would take good care of him. Once my cat was ready to come home I could see I should not have to be afraid of their care. My cat was perfectly fine. Read Less

They helped me deal with a heavy , depressing moment in my life when I lost the Apple of my eye, my everything , my little luv bug , my pretty girl Lady she was more than just a dog . She was my world I loved her more than any person in this world she was always right by my side im forever greatful for the angel customer who paided for my angel ro be cremated i wish i could show that wonderful woman how much i appreciated her kindness and generosity so i give this animal hospital 5Read Less

Really great animal Hospital for the community. They were really nice, supportive and helpful. They helped my youngest dog with a long bout of diarrhea, even though they had a holiday party scheduled. Read Less

I took my miniature schnauzer, Thor, for a walk this afternoon and he brought home a tick! Thank god my dad was here to point it out! The amazing team at San Jose Animal Hospital removed the little guy with no fuss in a matter of minutes! Plus it didn't hit the wallet hard! I am so grateful to have a Vet I can count on! Read Less

The staff is amazing and super helpful. They were there for both my dogs neutering and when I had a concern about my little sisters chihuahuas legs which had developed bumps. They were amazing and so understanding of my worries an concerns. They did not suggest anything that was not going to help solve the problem I was facing. Read Less

SJAH is stellar. The staff, the pricing, the follow up and care. It's amazing to find such a quality place to take my pets considering the long list of places I've had that just didn't pass muster. I literally recommend them to everyone I know with a pet. Read Less

Dr. Doty is the best. He makes sure I understand my options and fees before moving forward. Staff very friendly and helpful. Sometimes they get busy, but that's because they run a successful business.Read Less

The staff here is wonderful. The office is clean and organized. Everyone was very helpful, prompt and understanding. I am so happy to have found this place. Thanks to all who work there for your help and patience. Thanks to Dr Tao for taking such good care of my little girl. She is doing great. Read Less

A huge "THANK YOU!" To Alvina and to Dr. Tao !!! Your professionalism and the amount of compassion has left our family speechless!!! Our teacup poodle couldn't have been in better hands!!! We are forever grateful. We thank all the staff at the San Jose Animal Hospital for helping Stellie and our family pull through this tough time. We will be bringing our pets here from now on! For superb care for your pets I definitely recommend San Jose Animal Hospital to everyone in the Bay Area!!Read Less

My husband, and I are so happy we found Dr. Doty. Our two dogs love him, and they don't freak out when they have to go to the vet any longer...plus we can now afford to do things like get their teeth cleaned because their prices are reasonable, and affordable. Their whole staff are kind, caring, and very helpful. They've expanded, and now have two other vets that we haven't had the pleasure of meeting yet, but knowing Dr. Doty I'm sure they are as awesome as he is. We've recommended San Jose Animal Hospital to many of our friends, and they are just as happy with them as we are :) Read Less

After our veterinarian of 20+ years retired, I didn't think I would ever find a replacement as caring, understanding, and affordable to treat our 9 cats, as Dr. Doty and the staff of San Jose Animal Hospital were this past week! We didn't like the place that our old vet sent our records to--as they were very expensive, and the wait was too long. They were so busy that they couldn't remember what they were treating our cat for. Dr. Doty did an awesome job of treating our kitties for Cocciddia (he even let me see what it looked like under the microscope! ). Affordable, no wait, and they're even real close to our home! The office atmosphere is very pleasant and comfortable, as well as extremely organized. I totally love their office kitty, "Stormy," who is such a sweety! He wasn't afraid to say 'hi' to our kitties when they were in their carriers. I am very happy with San Jose Animal Hospital, which I actually did find by accident! (or WAS it?) :)Read Less