38 Reviews

Arroyo Veterinary Clinic

San Lorenzo, California
General Info
Arroyo Veterinary Clinic is an AAHA-accreditted full service hospital with a proud history of serving its clients and and their pets for over 40 years. Our dedicated and experienced team always strives to "keep your best friend happy and healthy"
Reviews
Tracy Kennedy
29 Jul 2020
REPORT
We started taking our puppy here back in May. I signed up for the puppy preventative plan for $900 since we were going to neuter. After getting all his vaccines and his neutering done I totaled up all... Read More
We started taking our puppy here back in May. I signed up for the puppy preventative plan for $900 since we were going to neuter. After getting all his vaccines and his neutering done I totaled up all my bills and they do not add up to the $900. Not even $600. I contacted to confirm there were no more vaccines needed and they told me he was good until 1 year. So I asked for a copy of the puppy plan info again because there has to be some other services they provided that maybe I just forgot about, like maybe dental checkups. Nope. Pretty much a neuter/spay, vaccines, preventative checkup and unlimited nail trims. The same day they emailed me the flyer I voiced my concern about being sold a puppy plan that I thought was discounted services if I prepaid up front. That was back on July 17th. I didn’t hear back. July 21st I followed up again. This time I received a response stating my question was forwarded to the manager. After 3 more business days in July 24th I emailed again asking for the managers direct contact because no one has responded. As of July 29th I have yet to hear anything. This is extremely sad because I didn’t want to have to find another vet. I am willing to pay for services rendered but am not happy for being sold something as if it’s and discount plan when it’s not. And the lack of response for their customer service is just unacceptable. I will add it’s been hit or miss on the visits. They started off well. But then each visit we seemed to be upsold on other items. We’ve also come out of pocket an additional $125 for non preventative care items. The day before his neutering I was told drop off is at 9, they get started about 10 and it would be about 30 minutes and I would get a call after. Being concerned for a puppy going under I called at 11:45 when I didn’t hear back. I was then told he was set to start his procedure at 12:30. So at 1:45 I called and the vet tech I spoke to was very snarky telling me he was just getting started and not done and that they would CALL ME when he was. I would not have called those two times if I was not provided incorrect times from their employees. We started taking our puppy to this vet in May and in just over 2 1/2 months we have paid out over $1000 all just for them to ignore my questions and concerns. Read Less
Kellie Morris
15 Jun 2018
REPORT
They are so kind and caring. Dr. Vanglider was very attentive to my cat’s needs and made great suggestions to make my senior kitty more comfortable at home.
Lizzy Arias
5 Jun 2018
REPORT
This is an amazing place they got my doggy in quick and the staff and doctor were unbelievably sweet and very much insightful I would defiantly recommend this office if I could give them more then fiv... Read More
This is an amazing place they got my doggy in quick and the staff and doctor were unbelievably sweet and very much insightful I would defiantly recommend this office if I could give them more then five stars I would.... Read Less
bradzc3
9 May 2018
REPORT
Really nice to finally trust a place where they don’t try to screw you with extra charges you really don’t need. Thanks Dr. Mavi great gob. 👍👍
Scott Morris
8 May 2018
REPORT
Arroyo Veterinary Clinic is a wonderful place The staff are friendly and knowledgeable . This is the place to bring your reptiles in the Bay Area Would highly recommend Arroyo Veterinary Clinic to a... Read More
Arroyo Veterinary Clinic is a wonderful place The staff are friendly and knowledgeable . This is the place to bring your reptiles in the Bay Area Would highly recommend Arroyo Veterinary Clinic to all! Read Less
Beth Ann
25 Apr 2018
REPORT
When my Mr. Amos was very ill, the staff at AVC went ABOVE & BEYOND to help him! Although my sweet kitty was to weak for anymore treatment, Dr. VanGIlder and the rest of the staff were AMAZING! They a... Read More
When my Mr. Amos was very ill, the staff at AVC went ABOVE & BEYOND to help him! Although my sweet kitty was to weak for anymore treatment, Dr. VanGIlder and the rest of the staff were AMAZING! They are brilliant with my Hank dog, too! The BEST very clinic I've ever experienced! Thank you SO much!!! Read Less
Marilyn Decker Consaul
11 Apr 2018
REPORT
The staff at Arroyo Vet are absolutely wonderful. I've been taking my cats here for years and have always had great service. Unfortunately, my cat Nala had to be put to sleep two days ago. Everyone wa... Read More
The staff at Arroyo Vet are absolutely wonderful. I've been taking my cats here for years and have always had great service. Unfortunately, my cat Nala had to be put to sleep two days ago. Everyone was very sympathetic and understanding. They are extremely compassionate and I'm fortunate to have this clinic so close to where I live. Read Less
Lawrence August
16 Mar 2018
REPORT
They treat my baby like it was theirs!! THE BEST VET PEROID!!!!
Marianne Doral
24 Feb 2018
REPORT
Always caring staff and love the extended Saturday hours!
Janet Palma
21 Feb 2018
REPORT
I am so happy to have found this vet clinic for my fur kids. I just wonder why it took me so long. They are so kind and caring here. Izzy dog kid had a great time.
J. Robles
3 Jan 2018
REPORT
Knowledgeable and friendly staff. They also offer boarding
Mhelyssa Aniciete
19 Nov 2017
REPORT
They treat your pets like it was their own pets...they take good care of ur fur babies 110% n i can see it in them that there’s nothing to worry about n that ur fur babies are in god hands...n most of... Read More
They treat your pets like it was their own pets...they take good care of ur fur babies 110% n i can see it in them that there’s nothing to worry about n that ur fur babies are in god hands...n most of all it u can actually see it in them on how passionate they love their job...i know this for a fact cuz they took care of my Kobe (RIP KOBE) so well that it gave me one more year to be with him cuz i honestly thought my Kobe was gonna leave me cuz he was in so much pain...but Kobe fought to get better with the help of Dr. Mavi and the staff at Arroyo Vet cuz they knew Kobe wasnt ready to leave me yet n it gave me a little more time to spend n take care of Kobe...n i thank everyone at Arroyo Vet for that...Thank You... Read Less
Juan C.
28 Jun 2017
REPORT
First of all I am super thankful with the staff, they were able to get me an appt the day before my international fly.  I was taking my two Yorkie's with me and I was missing their health certificate ... Read More
First of all I am super thankful with the staff, they were able to get me an appt the day before my international fly.  I was taking my two Yorkie's with me and I was missing their health certificate and some other shots. I called a bunch of other veterinary places and neither of them could see my dogs in time. I will always be grateful with the staff for being so understanding and giving me an appt right away even thought I was a first timer at this veterinary. Definitely recommend this loving place. Read Less
Hannah f.
20 Mar 2017
REPORT
My dog needed some blood work done for an allergy test. It took 2 weeks to get the results only after my efforts of calling multiple times while getting a different excuse each time as to why I hadn't... Read More
My dog needed some blood work done for an allergy test. It took 2 weeks to get the results only after my efforts of calling multiple times while getting a different excuse each time as to why I hadn't heard back yet. I had to call again the weekend after getting the results to find out what the Dr's plan was for my dog. He told his staff he left me a voice mail 3 days after the test was taken telling me the results and the plan of treatment. I never received and missed call or a voicemail from the vet. I am disappointed at the lack of communication that this vet has and will not be returning. Read Less
Lauretta Medeiros
16 Jan 2017
REPORT
My hubby and I recently had to make the very difficult decision to put our beloved Billy the cat to sleep. The staff was so supportive and kind. They even took the time to send us a sympathy card. E... Read More
My hubby and I recently had to make the very difficult decision to put our beloved Billy the cat to sleep. The staff was so supportive and kind. They even took the time to send us a sympathy card. Each staff member wrote something in the card for us. I wasn't sure i could bring Billy's brother to this office due to the sad circumstances that took place. But due to the kind and supportive staff I will continue to use them for my cat's vet needs. Thank you to all at Arroyo Vet Clinic Read Less
Lauretta M.
16 Jan 2017
REPORT
My hubby and I recently brought our beloved Billy the cat to the vet to be seen for an urgent situation that had occurred with him.  The vet and his assistant were very patient and kind.  Sadly, it wa... Read More
My hubby and I recently brought our beloved Billy the cat to the vet to be seen for an urgent situation that had occurred with him.  The vet and his assistant were very patient and kind.  Sadly, it was determined that poor Billy wouldn't get better and would need to be put to sleep. The staff really supported us with kindness and sympathy.  They even sent a sympathy card to us, and everyone on staff took the time to express themselves in it.  I wasn't sure that I could go back to this vet's office due to the sad situation that took place.  But because of the kindness shown by the staff I will (in time) bring Billy's brother Redd there for check ups.  Thank you so much Arroyo Vet Clinic for helping us through a very difficult time.Lauretta Read Less
Liz H.
31 Dec 2016
REPORT
I do love this place because the staff definitely cares about your pets and treat them accordingly. My GSD is my first pet so I may not know "normal" veterinary costs but we needed to have him neutere... Read More
I do love this place because the staff definitely cares about your pets and treat them accordingly. My GSD is my first pet so I may not know "normal" veterinary costs but we needed to have him neutered and they quoted me $1200-1800 which I found to be outrageous. He had a special condition which needed to make the process more similar to a spay (cryptorchid) so I figured it would be a bit more but I kind of lost trust in this place after that. I ended up taking him to a local animal shelter for the procedure which came out to $270. Read Less
Cynthia P Kaplan-Yonning
28 Dec 2016
REPORT
Great place, Carling is great with classy even when Classy is grumpy, we are talking about a 168 lb dog. Highly recommend.
Kalie Ann Paschall
10 Dec 2016
REPORT
Such a friendly and caring staff! They're always happy to help and very knowledgeable! They love animals, and care deeply about the well being of each animal that walks through the door! Highly recomm... Read More
Such a friendly and caring staff! They're always happy to help and very knowledgeable! They love animals, and care deeply about the well being of each animal that walks through the door! Highly recommend these awesome people to anyone. Keep up the awesome work guys! Read Less
Kristen Aceves
1 Dec 2016
REPORT
I may be a little biased, but Arroyo Veterinary Clinic is my second home. I'm blessed to work with such great people and my dog, Skip, appreciates the love and care he receives every time he comes in.
Patsy Crum
17 Nov 2016
REPORT
Dr Mavi and staff are wonderful. They took such good care of my dog Buddy. Now caring for my cat Coco. They saved her life last year. She is now healthy and happy.
Shannon M.
7 Nov 2016
REPORT
I received a flyer in the mail shortly after moving into the area, it was the first number I called when my cat came down with a couple of issues. Luckily they had a spot open in the evening and I was... Read More
I received a flyer in the mail shortly after moving into the area, it was the first number I called when my cat came down with a couple of issues. Luckily they had a spot open in the evening and I was able to get care for our little kitty. They were kind, patient and listened to all the information presented to make a strong diagnosis. My wife and I will be coming here for our pet needs from now on. Read Less
Larry August
28 Oct 2016
REPORT
Great staff from the moment you walk in! They love animals as much as I do!! So happy that I have a great place to take my babies!! All 160+ lbs. and growing to receive such great care! Thank you all ... Read More
Great staff from the moment you walk in! They love animals as much as I do!! So happy that I have a great place to take my babies!! All 160+ lbs. and growing to receive such great care! Thank you all so much!!!! Read Less
Sarina Garoutte
3 Aug 2016
REPORT
I've been on the eternal vet hunt for my boxer and Italian Greyhound mix and I just have never found the right one. I have to admit, I tried this place several years back with my cat, had a female dr... Read More
I've been on the eternal vet hunt for my boxer and Italian Greyhound mix and I just have never found the right one. I have to admit, I tried this place several years back with my cat, had a female dr. there and I was not impressed at all. Didn't go back for years - but thought I'd give it a try with my boxer because it's so convenient and so close to home. I think they got a new dr. in a while back and what a refreshing vet he is. He loves the animals, is kind, honest and fair. The office staff is also very caring now. Now, I take both my dogs, Maile and Hermes, here and will continue to do so as long as they retain this staff and I live in the area. Read Less
Shirley Dazhan
2 Jul 2016
REPORT
Dr Mavi is so gentle and caring with your animals like there his own. The best. The staff, is wonderful. Happy Fourth of July. Be safe watch out for your animals.
Joseph Teixeira
29 Jun 2016
REPORT
They have always been great to me and my family's pet. Great staff!
Peggy Dean
29 Jun 2016
REPORT
Not knowing anyone in the area since moving here we were in need of a vet for our little girl Daisy. They are located not far from where we live so I looked them up online. The reviews I read were g... Read More
Not knowing anyone in the area since moving here we were in need of a vet for our little girl Daisy. They are located not far from where we live so I looked them up online. The reviews I read were good and they also had a website that offered a first time wellness exam for a huge discount. Of course that was great. When calling to make an appointment the girl was very friendly. Once at the appointment the staff was so friendly like we were there many times. Daisy was comfortable with them all and we have had very thorough exams and information for her each time. Read Less
Lora Ford Campbell
7 May 2016
REPORT
I love Dr. Mavi and Carling. I have been going through so much with my 12 yr old dog Paco. Dr. Mavi is so good and really takes the time to explain treatment. Carling is always there for me I can call... Read More
I love Dr. Mavi and Carling. I have been going through so much with my 12 yr old dog Paco. Dr. Mavi is so good and really takes the time to explain treatment. Carling is always there for me I can call her and she is so helpful with trying to meet my needs and teach me how to care for him at home. Read Less
Sergio B.
21 Apr 2016
REPORT
Great people, great customer service, the're great with animals. I would definitely recommend.
Michelle Phan
20 Mar 2016
REPORT
Arroyo has a great staff, everyone is so friendly, even the pets there! Everytime I've went here, the costs were explained thoroughly and I've never felt like I was being cheated. I've noticed that th... Read More
Arroyo has a great staff, everyone is so friendly, even the pets there! Everytime I've went here, the costs were explained thoroughly and I've never felt like I was being cheated. I've noticed that they always throw in a couple things for free and I definitely appreciate every bit, pet bills can really add up but I trust these guys to help me make the right decision for my pet. Recently, my dog was acting strange and they had to stabilize her levels here and let me know I would have to take her to an emergency vet (VCA) down the street for overnight care. The vet at Arroyo let me know that they were going to charge at least double what I was paying and gave me good advice on how and what would happen if I took different routes. I really value and trust this staff. Overall, I would definitely recommend Arroyo and their staff to anyone looking for great care and a friendly staff! Read Less
Barbara Harding
16 Mar 2016
REPORT
I have been bring Abbie to Arroyo Vet for 1 year and have have great response. We have had several emergencies and they have been there right away. The office staff is very friendly and that means a... Read More
I have been bring Abbie to Arroyo Vet for 1 year and have have great response. We have had several emergencies and they have been there right away. The office staff is very friendly and that means a lot. I highly recommend Arroyo Vet. Read Less
Pamela Apostolos
16 Mar 2016
REPORT
What can i say about the staff at Arroyo Vet that i have not said before; they are the most loving and caring group of workers that take their job above and beyond. Dr. Mavi is the most caring vet i h... Read More
What can i say about the staff at Arroyo Vet that i have not said before; they are the most loving and caring group of workers that take their job above and beyond. Dr. Mavi is the most caring vet i have ever known. He listens to your issues you may have with your pet, and gives you the best advice. As for the staff of techs and the receptionists at the front desk, i always feel so welcomed when i walk through the door, and they treat my dogs as part of a big family, and not just another client. Read Less
Shawna Leigh
8 Mar 2016
REPORT
Our 2 cats both 16 yrs old, 1 Dog 10 years old, & 1 bunny 3 yrs old are in great hands with this loving staff!! Thanks to all their help and care our diabetic cat is healthy and happy & his brother wh... Read More
Our 2 cats both 16 yrs old, 1 Dog 10 years old, & 1 bunny 3 yrs old are in great hands with this loving staff!! Thanks to all their help and care our diabetic cat is healthy and happy & his brother who had a huge health decrease recently, we believe he has cancer, is now strong and energetic as ever. Read Less
Diane Delucchi
20 Aug 2015
REPORT
I think Arroyo is one of the best with wonderful caring staff. Had to deal with losing pets over the years and had caring doctor sit with me during the difficult process of losing one's best friend. ... Read More
I think Arroyo is one of the best with wonderful caring staff. Had to deal with losing pets over the years and had caring doctor sit with me during the difficult process of losing one's best friend. Would recommend them to those in the area that want a wonderful caring group of professionals that are compassionate and caring. Read Less
DuBayonne Shortridge
7 Aug 2015
REPORT
We want to tell the staff of Arroyo "Thank you" for all of your years of wonderful service to our pet Rascal. We recently had to bring Rascal in to be put down due to illness and it was the hardest t... Read More
We want to tell the staff of Arroyo "Thank you" for all of your years of wonderful service to our pet Rascal. We recently had to bring Rascal in to be put down due to illness and it was the hardest thing we had to do. The staff of Arroyo were very patient, loving and caring during this time. Thank you all for your kindness to our pet and for your understanding. We appreciate it. Sincerely Read Less
Tracy Schoning Moczkowski
21 Jul 2015
REPORT
Dylan, my Doberman was referred to this clinic over 4 years ago by a fellow Doberman owner. He was a TOUGH CASE by any standards! As a rescue at 3 yrs old, he had severe anxiety, little socialization... Read More
Dylan, my Doberman was referred to this clinic over 4 years ago by a fellow Doberman owner. He was a TOUGH CASE by any standards! As a rescue at 3 yrs old, he had severe anxiety, little socialization, fear aggression, chronic skin and allergy problems, and was so sensitive to simple flea, tick and heart worm treatments, he would have diarrhea and vomit for days after. He was a quivering mess at other vet's, even VCA and a dermatology specialist made no improvements in his condition over a 2 yr period. It was frightening for Dylan, frustrating and expensive for us! At Arroyo, the staff always greet us with a smile, and this is truly became "the place where everyone knows His name". Here Dylan has blossomed and overcome his worst fears and health concerns. Together, with the patience and perseverance of Dr Mavi and his whole staff, Dylan at 9 yrs old is in the best health and condition of his life. He feels like Arroyo is his second home. Every staff member makes a point of stopping to say "Hi Dylan!" and give him a TicTac (his favorite treat). They make him like the "Prince of Arroyo"! Without reservation or hesitation, I would recommend this clinic to anyone who wanted conscientious and affordable health care for their beloved four-legged fur-baby!Read Less
Karis Q.
10 Jun 2015
REPORT
☆☆☆☆☆I use yellow pages constantly! I'd be lost without it!♡Y.P.s!!!
neptunesdrv
28 Feb 2008
REPORT
If I were a Dog or Cat I'd want to be here. It's the best there isSherry and Jim Gail
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(510) 278-8440
15775 Washington Avenue
San Lorenzo California 94580
Business Hours
Monday
Mon
10:00AM-19:00PM
Tuesday
Tue
09:00AM-18:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
09:00AM-17:00PM
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Arroyo Veterinary Clinic

San Lorenzo, California
(38)
15775 Washington Avenue
San Lorenzo California 94580
Arroyo Veterinary Clinic is an AAHA-accreditted full service hospital with a proud history of serving its clients and and their pets for over 40 years. Our dedicated and experienced team always strives to "keep your best friend happy and healthy"
Monday
10:00AM-19:00PM
Tuesday
09:00AM-18:00PM
Wednesday
09:00AM-19:00PM
Thursday
10:00AM-19:00PM
Friday
09:00AM-17:00PM
Tracy Kennedy
29 Jul 2020
REPORT
We started taking our puppy here back in May. I signed up for the puppy preventative plan for $900 since we were going to neuter. After getting all his vaccines and his neutering done I totaled up all... Read More
We started taking our puppy here back in May. I signed up for the puppy preventative plan for $900 since we were going to neuter. After getting all his vaccines and his neutering done I totaled up all my bills and they do not add up to the $900. Not even $600. I contacted to confirm there were no more vaccines needed and they told me he was good until 1 year. So I asked for a copy of the puppy plan info again because there has to be some other services they provided that maybe I just forgot about, like maybe dental checkups. Nope. Pretty much a neuter/spay, vaccines, preventative checkup and unlimited nail trims. The same day they emailed me the flyer I voiced my concern about being sold a puppy plan that I thought was discounted services if I prepaid up front. That was back on July 17th. I didn’t hear back. July 21st I followed up again. This time I received a response stating my question was forwarded to the manager. After 3 more business days in July 24th I emailed again asking for the managers direct contact because no one has responded. As of July 29th I have yet to hear anything. This is extremely sad because I didn’t want to have to find another vet. I am willing to pay for services rendered but am not happy for being sold something as if it’s and discount plan when it’s not. And the lack of response for their customer service is just unacceptable. I will add it’s been hit or miss on the visits. They started off well. But then each visit we seemed to be upsold on other items. We’ve also come out of pocket an additional $125 for non preventative care items. The day before his neutering I was told drop off is at 9, they get started about 10 and it would be about 30 minutes and I would get a call after. Being concerned for a puppy going under I called at 11:45 when I didn’t hear back. I was then told he was set to start his procedure at 12:30. So at 1:45 I called and the vet tech I spoke to was very snarky telling me he was just getting started and not done and that they would CALL ME when he was. I would not have called those two times if I was not provided incorrect times from their employees. We started taking our puppy to this vet in May and in just over 2 1/2 months we have paid out over $1000 all just for them to ignore my questions and concerns. Read Less
Kellie Morris
15 Jun 2018
REPORT
They are so kind and caring. Dr. Vanglider was very attentive to my cat’s needs and made great suggestions to make my senior kitty more comfortable at home.
Lizzy Arias
5 Jun 2018
REPORT
This is an amazing place they got my doggy in quick and the staff and doctor were unbelievably sweet and very much insightful I would defiantly recommend this office if I could give them more then fiv... Read More
This is an amazing place they got my doggy in quick and the staff and doctor were unbelievably sweet and very much insightful I would defiantly recommend this office if I could give them more then five stars I would.... Read Less
bradzc3
9 May 2018
REPORT
Really nice to finally trust a place where they don’t try to screw you with extra charges you really don’t need. Thanks Dr. Mavi great gob. 👍👍
Scott Morris
8 May 2018
REPORT
Arroyo Veterinary Clinic is a wonderful place The staff are friendly and knowledgeable . This is the place to bring your reptiles in the Bay Area Would highly recommend Arroyo Veterinary Clinic to a... Read More
Arroyo Veterinary Clinic is a wonderful place The staff are friendly and knowledgeable . This is the place to bring your reptiles in the Bay Area Would highly recommend Arroyo Veterinary Clinic to all! Read Less
Beth Ann
25 Apr 2018
REPORT
When my Mr. Amos was very ill, the staff at AVC went ABOVE & BEYOND to help him! Although my sweet kitty was to weak for anymore treatment, Dr. VanGIlder and the rest of the staff were AMAZING! They a... Read More
When my Mr. Amos was very ill, the staff at AVC went ABOVE & BEYOND to help him! Although my sweet kitty was to weak for anymore treatment, Dr. VanGIlder and the rest of the staff were AMAZING! They are brilliant with my Hank dog, too! The BEST very clinic I've ever experienced! Thank you SO much!!! Read Less
Marilyn Decker Consaul
11 Apr 2018
REPORT
The staff at Arroyo Vet are absolutely wonderful. I've been taking my cats here for years and have always had great service. Unfortunately, my cat Nala had to be put to sleep two days ago. Everyone wa... Read More
The staff at Arroyo Vet are absolutely wonderful. I've been taking my cats here for years and have always had great service. Unfortunately, my cat Nala had to be put to sleep two days ago. Everyone was very sympathetic and understanding. They are extremely compassionate and I'm fortunate to have this clinic so close to where I live. Read Less
Lawrence August
16 Mar 2018
REPORT
They treat my baby like it was theirs!! THE BEST VET PEROID!!!!
Marianne Doral
24 Feb 2018
REPORT
Always caring staff and love the extended Saturday hours!
Janet Palma
21 Feb 2018
REPORT
I am so happy to have found this vet clinic for my fur kids. I just wonder why it took me so long. They are so kind and caring here. Izzy dog kid had a great time.
J. Robles
3 Jan 2018
REPORT
Knowledgeable and friendly staff. They also offer boarding
Mhelyssa Aniciete
19 Nov 2017
REPORT
They treat your pets like it was their own pets...they take good care of ur fur babies 110% n i can see it in them that there’s nothing to worry about n that ur fur babies are in god hands...n most of... Read More
They treat your pets like it was their own pets...they take good care of ur fur babies 110% n i can see it in them that there’s nothing to worry about n that ur fur babies are in god hands...n most of all it u can actually see it in them on how passionate they love their job...i know this for a fact cuz they took care of my Kobe (RIP KOBE) so well that it gave me one more year to be with him cuz i honestly thought my Kobe was gonna leave me cuz he was in so much pain...but Kobe fought to get better with the help of Dr. Mavi and the staff at Arroyo Vet cuz they knew Kobe wasnt ready to leave me yet n it gave me a little more time to spend n take care of Kobe...n i thank everyone at Arroyo Vet for that...Thank You... Read Less
Juan C.
28 Jun 2017
REPORT
First of all I am super thankful with the staff, they were able to get me an appt the day before my international fly.  I was taking my two Yorkie's with me and I was missing their health certificate ... Read More
First of all I am super thankful with the staff, they were able to get me an appt the day before my international fly.  I was taking my two Yorkie's with me and I was missing their health certificate and some other shots. I called a bunch of other veterinary places and neither of them could see my dogs in time. I will always be grateful with the staff for being so understanding and giving me an appt right away even thought I was a first timer at this veterinary. Definitely recommend this loving place. Read Less
Hannah f.
20 Mar 2017
REPORT
My dog needed some blood work done for an allergy test. It took 2 weeks to get the results only after my efforts of calling multiple times while getting a different excuse each time as to why I hadn't... Read More
My dog needed some blood work done for an allergy test. It took 2 weeks to get the results only after my efforts of calling multiple times while getting a different excuse each time as to why I hadn't heard back yet. I had to call again the weekend after getting the results to find out what the Dr's plan was for my dog. He told his staff he left me a voice mail 3 days after the test was taken telling me the results and the plan of treatment. I never received and missed call or a voicemail from the vet. I am disappointed at the lack of communication that this vet has and will not be returning. Read Less
Lauretta Medeiros
16 Jan 2017
REPORT
My hubby and I recently had to make the very difficult decision to put our beloved Billy the cat to sleep. The staff was so supportive and kind. They even took the time to send us a sympathy card. E... Read More
My hubby and I recently had to make the very difficult decision to put our beloved Billy the cat to sleep. The staff was so supportive and kind. They even took the time to send us a sympathy card. Each staff member wrote something in the card for us. I wasn't sure i could bring Billy's brother to this office due to the sad circumstances that took place. But due to the kind and supportive staff I will continue to use them for my cat's vet needs. Thank you to all at Arroyo Vet Clinic Read Less
Lauretta M.
16 Jan 2017
REPORT
My hubby and I recently brought our beloved Billy the cat to the vet to be seen for an urgent situation that had occurred with him.  The vet and his assistant were very patient and kind.  Sadly, it wa... Read More
My hubby and I recently brought our beloved Billy the cat to the vet to be seen for an urgent situation that had occurred with him.  The vet and his assistant were very patient and kind.  Sadly, it was determined that poor Billy wouldn't get better and would need to be put to sleep. The staff really supported us with kindness and sympathy.  They even sent a sympathy card to us, and everyone on staff took the time to express themselves in it.  I wasn't sure that I could go back to this vet's office due to the sad situation that took place.  But because of the kindness shown by the staff I will (in time) bring Billy's brother Redd there for check ups.  Thank you so much Arroyo Vet Clinic for helping us through a very difficult time.Lauretta Read Less
Liz H.
31 Dec 2016
REPORT
I do love this place because the staff definitely cares about your pets and treat them accordingly. My GSD is my first pet so I may not know "normal" veterinary costs but we needed to have him neutere... Read More
I do love this place because the staff definitely cares about your pets and treat them accordingly. My GSD is my first pet so I may not know "normal" veterinary costs but we needed to have him neutered and they quoted me $1200-1800 which I found to be outrageous. He had a special condition which needed to make the process more similar to a spay (cryptorchid) so I figured it would be a bit more but I kind of lost trust in this place after that. I ended up taking him to a local animal shelter for the procedure which came out to $270. Read Less
Cynthia P Kaplan-Yonning
28 Dec 2016
REPORT
Great place, Carling is great with classy even when Classy is grumpy, we are talking about a 168 lb dog. Highly recommend.
Kalie Ann Paschall
10 Dec 2016
REPORT
Such a friendly and caring staff! They're always happy to help and very knowledgeable! They love animals, and care deeply about the well being of each animal that walks through the door! Highly recomm... Read More
Such a friendly and caring staff! They're always happy to help and very knowledgeable! They love animals, and care deeply about the well being of each animal that walks through the door! Highly recommend these awesome people to anyone. Keep up the awesome work guys! Read Less
Kristen Aceves
1 Dec 2016
REPORT
I may be a little biased, but Arroyo Veterinary Clinic is my second home. I'm blessed to work with such great people and my dog, Skip, appreciates the love and care he receives every time he comes in.
Patsy Crum
17 Nov 2016
REPORT
Dr Mavi and staff are wonderful. They took such good care of my dog Buddy. Now caring for my cat Coco. They saved her life last year. She is now healthy and happy.
Shannon M.
7 Nov 2016
REPORT
I received a flyer in the mail shortly after moving into the area, it was the first number I called when my cat came down with a couple of issues. Luckily they had a spot open in the evening and I was... Read More
I received a flyer in the mail shortly after moving into the area, it was the first number I called when my cat came down with a couple of issues. Luckily they had a spot open in the evening and I was able to get care for our little kitty. They were kind, patient and listened to all the information presented to make a strong diagnosis. My wife and I will be coming here for our pet needs from now on. Read Less
Larry August
28 Oct 2016
REPORT
Great staff from the moment you walk in! They love animals as much as I do!! So happy that I have a great place to take my babies!! All 160+ lbs. and growing to receive such great care! Thank you all ... Read More
Great staff from the moment you walk in! They love animals as much as I do!! So happy that I have a great place to take my babies!! All 160+ lbs. and growing to receive such great care! Thank you all so much!!!! Read Less
Sarina Garoutte
3 Aug 2016
REPORT
I've been on the eternal vet hunt for my boxer and Italian Greyhound mix and I just have never found the right one. I have to admit, I tried this place several years back with my cat, had a female dr... Read More
I've been on the eternal vet hunt for my boxer and Italian Greyhound mix and I just have never found the right one. I have to admit, I tried this place several years back with my cat, had a female dr. there and I was not impressed at all. Didn't go back for years - but thought I'd give it a try with my boxer because it's so convenient and so close to home. I think they got a new dr. in a while back and what a refreshing vet he is. He loves the animals, is kind, honest and fair. The office staff is also very caring now. Now, I take both my dogs, Maile and Hermes, here and will continue to do so as long as they retain this staff and I live in the area. Read Less
Shirley Dazhan
2 Jul 2016
REPORT
Dr Mavi is so gentle and caring with your animals like there his own. The best. The staff, is wonderful. Happy Fourth of July. Be safe watch out for your animals.
Joseph Teixeira
29 Jun 2016
REPORT
They have always been great to me and my family's pet. Great staff!
Peggy Dean
29 Jun 2016
REPORT
Not knowing anyone in the area since moving here we were in need of a vet for our little girl Daisy. They are located not far from where we live so I looked them up online. The reviews I read were g... Read More
Not knowing anyone in the area since moving here we were in need of a vet for our little girl Daisy. They are located not far from where we live so I looked them up online. The reviews I read were good and they also had a website that offered a first time wellness exam for a huge discount. Of course that was great. When calling to make an appointment the girl was very friendly. Once at the appointment the staff was so friendly like we were there many times. Daisy was comfortable with them all and we have had very thorough exams and information for her each time. Read Less
Lora Ford Campbell
7 May 2016
REPORT
I love Dr. Mavi and Carling. I have been going through so much with my 12 yr old dog Paco. Dr. Mavi is so good and really takes the time to explain treatment. Carling is always there for me I can call... Read More
I love Dr. Mavi and Carling. I have been going through so much with my 12 yr old dog Paco. Dr. Mavi is so good and really takes the time to explain treatment. Carling is always there for me I can call her and she is so helpful with trying to meet my needs and teach me how to care for him at home. Read Less
Sergio B.
21 Apr 2016
REPORT
Great people, great customer service, the're great with animals. I would definitely recommend.
Michelle Phan
20 Mar 2016
REPORT
Arroyo has a great staff, everyone is so friendly, even the pets there! Everytime I've went here, the costs were explained thoroughly and I've never felt like I was being cheated. I've noticed that th... Read More
Arroyo has a great staff, everyone is so friendly, even the pets there! Everytime I've went here, the costs were explained thoroughly and I've never felt like I was being cheated. I've noticed that they always throw in a couple things for free and I definitely appreciate every bit, pet bills can really add up but I trust these guys to help me make the right decision for my pet. Recently, my dog was acting strange and they had to stabilize her levels here and let me know I would have to take her to an emergency vet (VCA) down the street for overnight care. The vet at Arroyo let me know that they were going to charge at least double what I was paying and gave me good advice on how and what would happen if I took different routes. I really value and trust this staff. Overall, I would definitely recommend Arroyo and their staff to anyone looking for great care and a friendly staff! Read Less
Barbara Harding
16 Mar 2016
REPORT
I have been bring Abbie to Arroyo Vet for 1 year and have have great response. We have had several emergencies and they have been there right away. The office staff is very friendly and that means a... Read More
I have been bring Abbie to Arroyo Vet for 1 year and have have great response. We have had several emergencies and they have been there right away. The office staff is very friendly and that means a lot. I highly recommend Arroyo Vet. Read Less
Pamela Apostolos
16 Mar 2016
REPORT
What can i say about the staff at Arroyo Vet that i have not said before; they are the most loving and caring group of workers that take their job above and beyond. Dr. Mavi is the most caring vet i h... Read More
What can i say about the staff at Arroyo Vet that i have not said before; they are the most loving and caring group of workers that take their job above and beyond. Dr. Mavi is the most caring vet i have ever known. He listens to your issues you may have with your pet, and gives you the best advice. As for the staff of techs and the receptionists at the front desk, i always feel so welcomed when i walk through the door, and they treat my dogs as part of a big family, and not just another client. Read Less
Shawna Leigh
8 Mar 2016
REPORT
Our 2 cats both 16 yrs old, 1 Dog 10 years old, & 1 bunny 3 yrs old are in great hands with this loving staff!! Thanks to all their help and care our diabetic cat is healthy and happy & his brother wh... Read More
Our 2 cats both 16 yrs old, 1 Dog 10 years old, & 1 bunny 3 yrs old are in great hands with this loving staff!! Thanks to all their help and care our diabetic cat is healthy and happy & his brother who had a huge health decrease recently, we believe he has cancer, is now strong and energetic as ever. Read Less
Diane Delucchi
20 Aug 2015
REPORT
I think Arroyo is one of the best with wonderful caring staff. Had to deal with losing pets over the years and had caring doctor sit with me during the difficult process of losing one's best friend. ... Read More
I think Arroyo is one of the best with wonderful caring staff. Had to deal with losing pets over the years and had caring doctor sit with me during the difficult process of losing one's best friend. Would recommend them to those in the area that want a wonderful caring group of professionals that are compassionate and caring. Read Less
DuBayonne Shortridge
7 Aug 2015
REPORT
We want to tell the staff of Arroyo "Thank you" for all of your years of wonderful service to our pet Rascal. We recently had to bring Rascal in to be put down due to illness and it was the hardest t... Read More
We want to tell the staff of Arroyo "Thank you" for all of your years of wonderful service to our pet Rascal. We recently had to bring Rascal in to be put down due to illness and it was the hardest thing we had to do. The staff of Arroyo were very patient, loving and caring during this time. Thank you all for your kindness to our pet and for your understanding. We appreciate it. Sincerely Read Less
Tracy Schoning Moczkowski
21 Jul 2015
REPORT
Dylan, my Doberman was referred to this clinic over 4 years ago by a fellow Doberman owner. He was a TOUGH CASE by any standards! As a rescue at 3 yrs old, he had severe anxiety, little socialization... Read More
Dylan, my Doberman was referred to this clinic over 4 years ago by a fellow Doberman owner. He was a TOUGH CASE by any standards! As a rescue at 3 yrs old, he had severe anxiety, little socialization, fear aggression, chronic skin and allergy problems, and was so sensitive to simple flea, tick and heart worm treatments, he would have diarrhea and vomit for days after. He was a quivering mess at other vet's, even VCA and a dermatology specialist made no improvements in his condition over a 2 yr period. It was frightening for Dylan, frustrating and expensive for us! At Arroyo, the staff always greet us with a smile, and this is truly became "the place where everyone knows His name". Here Dylan has blossomed and overcome his worst fears and health concerns. Together, with the patience and perseverance of Dr Mavi and his whole staff, Dylan at 9 yrs old is in the best health and condition of his life. He feels like Arroyo is his second home. Every staff member makes a point of stopping to say "Hi Dylan!" and give him a TicTac (his favorite treat). They make him like the "Prince of Arroyo"! Without reservation or hesitation, I would recommend this clinic to anyone who wanted conscientious and affordable health care for their beloved four-legged fur-baby!Read Less
Karis Q.
10 Jun 2015
REPORT
☆☆☆☆☆I use yellow pages constantly! I'd be lost without it!♡Y.P.s!!!
neptunesdrv
28 Feb 2008
REPORT
If I were a Dog or Cat I'd want to be here. It's the best there isSherry and Jim Gail
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