My experience was nothing short of amazing. I cannot thank you all enough for welcoming my great dane and I to your office. You staff is amazing and doggie left feeling energized and well-cared for. This was a great experience and we will be back soon once we get settled for further treatment and wellness. Thank you for also helping me with questions and treatment options and alternatives. I'm new to the area and am grateful I stumbled onto this place. I'm very glad I chose this office to help establish a history here in California. Again, I am very appreciative of your efforts in making my recent visit less worrisome and I look forward to working with your office to help keep my senior doggie in optimal shape as he moves into his sunset years. He has literally been my best friend fort he past 4 & 1/2 years and I love him with all of my heart. I know now he is in good hands. Thank you again. Read Less

This place is always busy. I always have to wait longer than 30min even after setting up an appointment. Only one person works at the front. She is not nice either. The only reason I go over there is because it's the closest animal hospital Read Less

I don't like writing negative comments, but admit I now echo the last two reviews posted here. My family had been taking their pets to San Mateo Animal Hospital since the early '90's because of the vibe and the quality of doctors. Through the years, we've referred friends there as well. I recently returned there when I moved back to the peninsula having gone three times now, where last two visits the reception staff had given poor customer service particularly with discrepancies between services rendered vs. info given on phone. Although I'm able to accept miscommunication can lead to unfavorable outcomes at times, it was the receptionist's approach to the issues that now deems it unacceptable to warrant me another visit, (and further referrals). Both times, same person, same treatment: before finishing my question she continued to nod "No's", walked away, and didn't offer any sensitivity for the misunderstanding. What I thought would be a littleRead Less

I don't like writing negative comments, but admit I now echo the last two reviews posted here. My family had been taking their pets to San Mateo Animal Hospital since the early '90's because of the vibe and the quality of doctors. Through the years, we've referred friends there as well. I recently returned there when I moved back to the peninsula having gone three times now, where last two visits the reception staff had given poor customer service particularly with discrepancies between services rendered vs. info given on phone. Although I'm able to accept miscommunication can lead to unfavorable outcomes at times, it was the receptionist's approach to the issues that now deems it unacceptable to warrant me another visit, (and further referrals). Both times, same person, same treatment: before finishing my question she continued to nod "No's", walked away, and didn't offer any sensitivity for the misunderstanding. What I thought would be a littleRead Less

I've taken my dog here several times and this was the place I called if I had a health issue with my dog. They've always been okay with regard to care, and prices. That said, I have not been to them for three years, and have heard their prices are higher now. Anyway, I was satisfied with them until I realized that they were sharing my personal info about my dog with outside agencies. I do not appreciate that and have changed my review from 4 stars to 1. The people there never told me my info was going to be shared with anyone. Trust is everything in establishing a relationship with a Vet. They lost mine. EDIT 4-24-16 I've just responded by email to the SM Animal Hospital's response (below). I am happy to give them a chance to explain how my dog's (and my) personal information came into the hands of an outside party right after coming there. It happened twice. Read Less

I had a friend warn me in advance the owner will nickel and dime the hell out of you when you go there. I had only had one experience with them and that's when I went to this hospital to put my kitty to sleep who had cancer. Obviously they can't mess anything up there since it's the end for my kitty. However, I did bring my new rescue in last week who has asthma. I knew he had asthma and they wanted to do 700 dollars worth of x-rays to substantiate my claim, which is fair. I have no problem with that. They wanted to keep my Ralphie for an hour to run the tests. I said I live a few blocks away and I'll come back in an hour. I was informed they would charge me 12.00 if I left my cat there for an hour. Really? You're charging me 700 to do x-rays on an issue I know my cat has and I can't go home for an hour. Now I know my friend was right. I sat there for the hour out of principle, not the money. I was fuming..... Just pay attention to the bills Read Less

San Mateo Animal Hospital is Great!!! I like this hospital because they are professional, curious, and have a genuine love for your pets. The veterinary takes the time with you to discuss any concerns your have and the staff is informative. You have a calm feeling when you enter and your experience is always a good one. I would never think of going to any other Animal Hospital. Read Less

I love San Mateo Animal Hospital. Dr. Wolfe is great with my dog, treats her like her own. She has recently been diagnosed with congestive heart failure and they have been knowledgeable and helpful. The entire staff is warm and friendly.Read Less