Uniformly positive experience for both myself and the dog*. The entire staff seems caring & knowledgeable, scheduling is easy, and costs are reasonable. At one point, a relatively low-priority surgica... Read More
Uniformly positive experience for both myself and the dog*. The entire staff seems caring & knowledgeable, scheduling is easy, and costs are reasonable. At one point, a relatively low-priority surgical procedure was recommended, and there was absolutely no pressure to have it done, or done at TLVH -- or any resistance whatsoever about getting a second opinion, or access to the medical records to do so. Quite the opposite. (See also my review of the excellent Codornices Vet Clinic in Albany, who agreed that the diagnosis was warranted).I can only speak for myself and of course don't mean to deny another's experience... but I've never seen anyone (person, patient, or staff) experience rudeness or other ill-treatment at TLVH. Getting (and giving) medical care for loved ones, no matter their species, can be stressful and expensive. If other reviewers felt a single-star review was actually merited, I truly hope they found the treatment they were seeking elsewhere.For my part: nothing but praise for Terra Linda Veterinary Hospital. Five stars!(* Well, as positive as it can be for the dog: naturally, he's generally terrified of any veterinarian's office). Read Less