I was referred to VCA Care by an emergency care vet in Orcutt, CA who called ahead for me (also an excellent experience, PETS Hospital in Orcutt, CA). When I arrived at VCA Care my dog and I were gree... Read More
I was referred to VCA Care by an emergency care vet in Orcutt, CA who called ahead for me (also an excellent experience, PETS Hospital in Orcutt, CA). When I arrived at VCA Care my dog and I were greeted, provided a simple one-page form for check-in, and was invited to have coffee or snacks while my dog and I waited to be seen. Waiting room is nice, benches with fluffy cushions, TV with remote (not controlled by staff) coffee etc, candy, and snacks for your furry friend. The staff was courteous and friendly; my vet tech, Marciano, was kind and competent; and the vet, Dr. Bowman, was amazingly patient, listened and discussed my dog's issues and history with me, then explained things in common terms. I was able to wait in the main waiting area rather than the room, and the other clients expressed to me how pleased they are with Dr. Bowman and the VCA Care services. If I lived in Santa Barbara I'd try to make Dr. Bowman and VCA Care my dog's primary veterinary location. Unfortunately, this visit likely wont be our last, we likely have biopsies and other work ahead for my dog, however, I feel confident in the care and am glad VCA Care is available for us. Read Less