Animal Hospital Of Soquel

Horrible experience today. Made an appointment 2 weeks ago for my cat to get a lion cut. Since he needs to be sedated, was told he needed to be seen first by a vet, understandable. I was very clear before making the appointment that my cat would be seen by the vet first and then assuming everything was ok, he would be groomed. I was told yes, so I made the appointment. My cat didn't need a check-up, as he had recently had one, so I only agreed as a condition of the sedat...ion for the cut. After racing up from SF, to grab my cat and make this appointment, he is checked out and then I was told the price of the cut. That was it, 15 minutes. They offered to then make an appoint. for the cut, in 6 weeks. When questioned later, I was told they never had appointments for grooming today, the person I spoke to 2 weeks ago would have known that and never would have made an appt. for a grooming, this was only ever a check-up. To make it worse, there is "nothing they can do" they are booked up through the end of June. They didn't even try, all I got were condescending apologies. My cat, as most do, hates the car, so I tortured the poor guy for absolutely nothing. All I got was apathetic and aloof service. See More Read Less

this is the vet hospital you need for all your companion animals. They have reasonable prices, friendly front office staff and well-trained, compassionate, gentle vets and support staff working with the animals. Read Less

I have been taking my cat here for 6 1/2 years and love everyone here. My cat was pretty ill for a year or so and the entire clinic was on board to getting her better. Dr. Sullenberger is her personal doctor and Dr. Adams is always there with good advice. I highly recommend this professional, friendly, and very clean animal hospital. Read Less

Dr. Evans and all his staff are so kind and have helped take care of two of my dogs..I had to put one to sleep recently and they took the utmost care of making my doggie comfortable and were extremely attentive to me. I really appreciate the Animal Hospital of Soquel Read Less

My 3 cats & I have been coming here for couple of years. We LOVE Dr. Amanda Blom ! She is careful, compassionate, thorough & full of light. There’s another vet there too, an older man, with whom we we did not have the best experience. So we make sure we always get Dr. Blom. The reception area is very busy ~ Mostly with staff, back-and-forth, in and out of doors... Some are very nice & helpful. But i’ve had a few “I’m just too busy to deal with you” folks + one that had a real attitude. So I would say the staff & vet-techs vary. Overall, it’s a very professional operation, clean & good follow through. So if you get the right people,,, it’s fabulous !! Read Less

Dr. Evans and the entire staff are amazing. They took excellent care of my little Boston Terrier "Baby" She is only 14 weeks old and suffered a from a terrible accident that required surgery. Baby gets excited when I pull up in the parking lot! She loves this placeRead Less

I bring my Bird Marley here. Dr Hilary Stern and her assistant are the best there is. My bird does not like her spa days and Hilary takes absolutely the best care. She never forgets exactly what to do with my precious bird. She has been the love of my life for way to many years to count and Hilary and her assistant take the best care of her. Yep this truly is the best it gets and well worth 5 stars.... Thanks guys. Read Less

Doctors and Staff are caring our kitty needed to be put down and they all let us all the time before during and after. Our kitty was 13 and it was hard to let him go Thank you Dr Shellenberger Tasha and Maddy for all you did this morning and front office staff Thank you Read Less

Beware of Animal Mal-Practice of Soquel. The employees here are extremely abusive and unprofessional. The veterinarians are cold and greedy. We scheduled a tooth extraction for our 13 year old cat with Stomatitis. We took work off and arrived for our appointment at 8:00am and were told in a very rude regard we did not have an appointment scheduled - how can they mis-schedule a surgery for a cat? The appointment had to be rescheduled for two weeks later and our cat was in pain for the additional two weeks. We ended up missing two days of work. Upon arriving to our next appointment the employees were again rude to us as a customer. In the lobby there was a very strong smell and a pile of feces that was just left on the ground, the employees did not clean it up. After the procedure our cat was very dirty with lumps all over her fur. The veterinarian said our cat was to be on a prescription medication for the rest of her life. We have numerous times tried to refill the medication, but the doctors won't return our calls and just tell us that we need to schedule an appointment. I called the office spoke to Heather Eubanks who is the office manager - she was yelling at me for a long time, I ended up having to hang up the phone. There are many other veterinarians in Santa Cruz stay far away from this unprofessional place! Read Less

I love Animal Hospital of Soquel! Dr.Evans and his team are the best! We have been sending our dogs there for 12 years and have always been very happy with their care. Our oldest dog Sophie just had surgery with them a few days ago and I was so happy with their care. She is 17 years old and can't see or hear very well, so when she got a mass on her back we were apprehensive about putting her under for surgery to remove it. We put it off for a really long time because we were worried it would be too much for her. But when the mass got bigger and more open we decided we had to remove it. Dr.Evans put her on a local anesthetic and a light sedative because we wanted to avoid putting her under anesthesia. The nurse that we dropped her off with was so sweet and really comforting. They called us within 2 hours to let us know she was done with the surgery and that she did great! When we came to pick her up it was a different nurse but she was really nice as well. I really appreciate that they keep you updated every step of the way and never do anything that seems like it could be to much! Read Less

I have been taking my corgi to Animal Hospital of Soquel for about two years and we both love it. They always provide prompt and thorough care. I recommend this office to anyone and everyone with pets! Read Less

Everyone at the Animal Hospital of Soquel are very helpful and Dr. Sullenberg did a great job examining our new dog, Chippy. I appreciate how they were willing to sell us small dosages of medication as needed. Read Less

I am absolutely in love with Animal Hospital of Soquel, VERY caring , VERY friendly and VERY helpful. Not too pricey their prices are decent . I have been a client for almost a year and I do not regret it . I recommend this place to anyone i know who has pets . Read Less

Sure they get you in quick, but are slippery when it comes to fees. They charged us 24.00 for a literally 5 second UV light to check for ring worm. What a rip off. Won't be taking my business back. They don't care if your rich or poor, which many pet owners are. Read Less

I love love love this place! About a year ago, I was looking for a vet to do the annual exam for my now 2 yr old mini Australian Shepherd, and I thought I'd give this place a try, and was that a great idea! They were very friendly and greeted me once I entered the hospital. The prices are pretty decent, not sure how it compares to other vets around the area. My pup got his parvo, rabies (good for 3 yrs), and bordetella shots for about $60 after the primary exam. I get my pup's flea/heartworm meds here as well and they're about the same price as online prices.I also just found out that they do doggie daycare for about $26/day! The workers there are very nice and are very friendly to my dog, who has a little stranger anxiety. They are very accommodating as to scheduling and cancellations (1 day notice), which is awesome cause I'm still in school. Read Less

I bring my guinea pigs here to see Dr. Hillary Stern. She is very knowledgeable, humorous, and easy to talk to. She has performed everything from regular exams to surgeries with great success. Since guinea pigs are considered exotics, it takes a specialized vet to see them - and often a bigger price tag. I have found the charges to be very reasonable. The clinic also accepts CareCredit, which helped me finance costlier procedures. The staff is very friendly and helpful.Read Less

I took my Westie to be groomed there and asked for a puppy cut  (about 2" - 3").  When I picked her up she had been shaved down to about one half inch.  I was told because she had some knots on her hind legs.   I mean what kind of dog groomer does this?  That's what she was suppose to do,  bath,  comb out and groom my dog.  I had just bathed her 6 days prior and she had been completely combed out.   I won't be going back!  My regular groomer moved,  any suggestions for an experienced groomer out there? Read Less

This place is awesome...Even though the pricing wasn't too great but they do offer really great service and care for my dog Bailly.  I am going to have this place as our place to go to from now on...Originally I went to Ocean Clinic but they didn't have a vet available that day and they recommended this place.  Bailly had surgery done here for mass removal yesterday as well as dental work (extractions & cleaning) and he's doing decent today...Also their staff (front desk and assistants) are great people along with the VETS...Thank you again and again for taking care of my boy! :) Read Less

I took my dog to this clinic for 3 years and was always very happy with the service. Kind caring people. My dog was spayed there and a year later had complications with her incision and they fixed it for free.Unfortunately I had a terrible experience there last year involving dental work. I do not blame the clinic, I blame the doctor, Linsday Swirble, and I just found out she no longer works there. If she was still there I would not be so kind in this review. My dog is fine now too, so no need to be angry with  the clinic. Apart from this bad experience, I can highly recommend this practice now that the one doc is gone. Read Less

Love AHOS everybody is so friendly and makes you feel like your pet is the only pet. We are new to the area and are very grateful to have such a wonderful place such as this one taking care of our baby. Read Less

The best veterinary hospital in Santa Cruz. The doctors are very knowledgeable and are there to help you and your pet rather than steal your money like every other place does. They are very thorough and walk you through everything that will happen with your pet while they are there! Oh and they are SUPER friendly! Prices are very fair especially for the care you are getting here! Highly recommend! Read Less

This review has taken me quite a while to write, as I truly can't express how upset and heartbroken I was to have lost my cat.   I would never under any circumstance recommend that anyone take their pet to Dr. Evans at Soquel Animal Hospital.My cat had initially been seen by Dr. Evans since she was a kitten.  Recently, I had brought her in because she started to look rather sickly.  Where once my cat was shiny and pristine looking and full of energy, her coat now looked oily, and she appeared to drop some weight, which was really not a good thing since she was a small cat to being with.  In addition to this, all she did was lay around most of the time, which was not normal.  When I brought her in, I was told that she just looked a little unkempt, but that it was nothing to worry about overall.  He said we "could" do blood work, but made it sound as though it was not needed.  So I went my merry way, trusting that if it was something serious the veterinarian would advise me that I needed to do something about it.Flash forward and my mom came to visit. She saw my cat and told me that I needed a second opinion as my cat looked "horrible".  I promptly took my cat to another veterinarian who examined my cat and at that time told me that my cat had a heart murmur... something I had NEVER been told by Dr. Evans.  At that time, she told me similar things to what Dr. Evans said, and that we "could" do a blood sample as well.  At this point, I figured that I must be making stuff up since it had been two doctors visits, and I received the same info.  My cat then started to eat less (and this cat was a little piggy when it came to wet food), I took her again to Soquel Animal Hospital but opted for a different vet.  I saw Dr. Phinn.  As soon as she walked in the door she told me my cat looked incredibly sick.  FINALLY someone noticed how terrible my cat looked!!! (I feel it important at this time to mention that my cat looked the same for all three visits.  There was no major changes in her behavior or physical appearance at this point between vets visits, except for slight change in food consumption).  She suggested it was "important" we do blood work and I did so immediately.  The reports showed possible anemia, but she wanted to send them to a pathologist to see if there was anything further, so I let her do so.  I waited about a week (or so it seemed) and finally had to call the vet myself to inquire of results.  Dr. Evans called me back.  He told me that the blood coagulated and so they could not get a proper diagnosis (which later in talking with someone else found out it was because they took a bad sample to begin with) so the results were inconclusive.  Because they didn't know what was wrong, he suggested I give my cat a Depo Shot and another anti-biotic shot as those two things "may, or may not, help"... and that we'd have to go from there.  I scheduled the shots since I was desperate.  After I got off then phone I researched Depo shots and decided that was not the route for my cat, since everything I read said it killed their animal.The next day my cat started doing weird things like sitting her her litter box... which she had never done before.  I immediately took her to a Pet ER for a 4th opinion!  The vet agreed my cat looked ill, and one X-Ray later, they told me my cats organs were enlarged and her lungs were filled with fluids.  They suggested an ultra-sound to better see inside.  I accepted as honestly, I just wanted to save my cat.  I also left her at the Pet ER so she could be monitored.  I was called the next day and told in a 4 minute message with what was wrong with my cat.  LITERALLY a 4 minute message about how almost all of her organs showed signs of something being wrong.  The message even stropped recording and I had to call back to find out the remaining things wrong.  Ultimately, the diagnosis was that she was going through heart failure at only 5 years old.  Everything else wrong with her may have been treatable, but ultimately the heart failure would take her life.  Unfortunately, the Pet ER could not tell me how much longer she had, so with a really heavy heart, I made the choice to let my cat go, because at least I knew that at that very moment she was not in physical pain, and I did not want her to suffer any more then she might have already been.  I clearly cannot blame Dr. Evans for my cat going through heart failure... but as a trained veterinarian I can blame him for poor review of my animal.  I wondered... Why Dr. Evans never even mention the possibility of an X-Ray?  Why did Dr. Evans never tell me my cat had a heart murmur, since she had been going there since she was a kitten?  And foremost, why did Dr. Evans not even think my poor cat looked sick to being with, when me and everyone else (friends and family) who saw her did?  Had Dr. Evans taken the time to review my animal properly, perhaps the quality of her life may have been better leading up to her death. Read Less

I am so relieved we switched here!! We have been going to the VCA on mission for years, but switched after an unnecessarily high bill and less then conpassionate treatment to one of our dogs. This facility is clean, open and you are always greated with a smile. We have 2 chihuahuas who are a bit anxious. Ok, they act like you're murdering them for very minor inconveniences. Honestly my mind is blown by how quickly and stress free they are able to trim my dogs nails and express his glands. This usually takes us about 2 hours of terror. It's amazing to not have our little guy go through so much stress, and trust me,  we had tried EVERYTHING for him. We ony have the one dog groomed (nails) there because our other dog is pretty easy going, but one apointment the tech noticed his nails were long (we were going to trim them at home after) and trimmed them for free. Overall, this facility does a great job at prioritizing your pets wellbeing and it shows. If you want your animal friends treated with compassion with the bonus of a much more affordable price, look no further! Read Less

Absolutely the best animal hospital in Santa Cruz. I have taken my pets elsewhere in the past, but all my animals are transfering here. I have had turtles treated for a rare infection with the exotics doctor here, Dr. Stern. She was amazing and offered my pets the best care. She even found the medication I need for as cheap as possible, knowing my vet bills would be expensive. The receptionists all know me and are always so kind and ask me about all my animals by their names whenever I need to come in. Turns out, my new puppy from the LA area is actually related to one of the dogs belonging to an employee here! She was so excited to find this out. With our appointment at 5 o'clock mid-week, you'd think the employees would be slumped and tired from a long day, but everyone in there was so cheerful and nice as usual! I love this place. It is clean and very nice inside. The people that work here genuinely want to help your pets, not pressure you into spending more money than you need to. Read Less

My dog loves coming here! I have been to several vets and I found this place through word of mouth and I'm so happy.  Dr Blom and the techs and all the staff are awesome and so good with my dog. He had to have a dental surgery and everything went great, his aftercare instructions were very clear and easy. The prices are also much more reasonable than other places in town. If you're looking for a place for your animal for convenient, affordable and amazing care- this is your place! Thank you for taking such good care of my fur baby! Read Less

Dr Blom is awesome and got us in quick when my dog had a dental abcess. I switched from another vet that I wasn't happy with. My dog had surgery and The recovery and post op instructions were easy and thorough. They even cut my dogs nails during surgery. Prices are reasonable. I will bring my dog here from now on! Thank you for your compassion and care for my best k9 friend! Read Less

I'm not too impressed with the veterinarian that I saw for my dog at this hospital.  I chose this place because it's close to my home and I like the grooming services.  The young vet I saw seemed to be clueless about health issues.  I questioned why they sell dog food brands that have by-products and fillers.  This vet told me that the grain free dog food is "just a craze for people to spend more money."  My dog happens to be allergic to a lot of things and I didn't feel she was qualified or experienced enough for me to trust her with my dog's health.  However, I do like the woman with the black hair and tattoos who does the grooming.  She does an excellent job on everything and for that reason, I give them  3 stars (but I would give her 5).This hospital didn't do it for me for the vet services, but the grooming passes the test of approval. Read Less

To preface, my standards are sky high when it comes to vets- considering my cat is actually Royalty (a Prince of Purrs).  Regarding cats, vets are Mostly, at best, mediocre in their hum-drum "care", and at worst, completely ambivalent to the point of referring to Royalty as "it".Dr. Evans gets cats and cat people.  Beyond his professional treatment, he was actually caring, empathetic, and knew how to handle my Prince with the care he deserves.Such a value of the experience I've had with Dr. Evans is beyond what a price could pay for and its especially hopeful that there is still humanity within the veterinarian industry.Also, the receptionists always treat me with commendable respect despite being another high-maintenance crazy cat person. Read Less

New dog, first "free" vet visit = $238 paid before leaving. But guess that's par for the course. Extremely friendly and knowledgeable vet helped us, and we'll be back, I'm sure - hopefully later, rather than sooner, as long as our little guy stays healthy. :-) Read Less

TERRIBLE experience with(out) Dr Sullenberger, a no-show for my appointment.Was reading the newest review here and 100% agree with Alexandra H.  Beware here.Santa Cruz Animal Hospital has come to our rescue!! Read Less

First, I'd like to say that I love the Animal Hospital of Soquel. I cannot say enough good things about the care my 3 cats have received. They have been boarded at the on-site facility a couple of times, and it was such a load off my mind to know they were being taken such good care of while we were on holiday. As for the clinic itself, our family vet, Dr. Lindsay Swirble, is just amazing with animals. She is also incredibly compassionate and just knows how to put you (and the whole family) at ease when something may be wrong or when it's time to say goodbye to a beloved pet. Dr. Swirble is also a very thorough, skilled and knowledgeable veterinarian, and I wouldn't hesitate to recommend her or the Animal Hospital of Soquel to anyone. Read Less

The best place ever. Lani my fur baby was going there for daycare at 1st. She loved it. Then on occasion for boarding. I recently had cancer and they had Lani for 10 days, I had never been away from her that long. I was so nervous but they stepped up and they were all there for me and my family. We consider the employees at this facility family. I would never go anywhere else or trust anyone else with Lani.Read Less

My 8 year old son decided on a turtle for his first pet. Upon purchase and research we set up our first appointment with Dr Stern and learned our turtle had major health issues resulting from the pet store purchased from. Dr Stern and staff were amazing in helping us with the care of the turtle. With care and total compassion they were available by phone and many visits. Ultimately the turtle didn't make it and the entire staff got misty eyed as they too grew attached. Even though we lost our turtle I can assure you no other 19 gram reptile has ever received the level of care or expertise our little guy received. I can't thank them enough for being the only ray of light on a horrible situation. Read Less

Do not go here if you have a chinchilla!!!!! Stern wanted me to put her down for a teeth filing something so basic. And they charged me a fortune! It's ridiculous! Something it took her 2 hours to do took another amazing vet 10 minutes with hardly any anesthetic! Read Less

I LOVE Dr. Sullenberger!! She understands that my dog is my baby, so even if I come in asking the most ridiculous questions, she's always willing to take time to talk you out of your fears that your pet is really sick. She also works with you to get your pet better, and is usually always available same day if you have a concern you need to talk about over the phone. Everyone there truly loves animals, you can see it just in the way they treat every animal that comes through their doors. They are compassionate, and willing to work with you regarding the money factor, and they're very knowledgable about everything really. Being sick myself, I see a lot of doctors who assume they know everything, but these people are NOT at all like that. They appreciate when they see how well a pet owner takes care of their pet, and they try their hardest to care for them as you would when they're too sick and need more help than just you, as their pet parent, can give them. I give them 10 out of five starsRead Less

Had a very thorough first exam with Dr. Erika Sullenberger who offered to carry our nervous dog to the back for blood tests so she wouldn't be so nervous--remarkable. Just a few weeks later she became dramatically and unexpectedly ill and again, Dr. Sullenberger and the entire hospital were involved, compassionate and concerned. This is the best vet experience ever; so happy to have found them.Read Less

It's not easy to find a good clinic who sees exotics.I brought my Falconry bird (a red-tailed hawk) for a check up, and two huge African Sulcata tortoises who I wanted to be micro chipped. Tortoises often wander off and many thefts have happened to other tortoise owners. Most places barely know how to treat reptiles much less microchip them.The technicians and assistants were so kind and friendly to my animals. They even bathed the tortoises, let them walk around, gave them treats and cleaned their pooped up crates for the return home. When my hawk was getting blood drawn, they talked gently to her and I think that soothed both hawk and myself, lol.Dr. Hillary Stern is very knowledgeable and helpful as are the staff. I can tell they love animals as much as I do. I felt very comfortable letting this clinic treat my critters. Will be returning for sure! Read Less

I highly recommend Animal Hospital Of soquel the staff was so nice & helpful & the veterinarian was awesome as well & they helped my poor bonsai perfectly!! I couldn't be more satisfied! I finally found a great vet office that I will be going back if my pet needs any further care!! Read Less

I have never had a vet that both are animal and human people.. I have only encountered vets that are more of animal people which makes it difficult to communicate with the vets about my babies and this place does it all and is patient and understanding with both people and animals! Love this place and am super glad I chose this clean, careful and super nice staffed environment to treat my babies! Read Less