Chanticleer Veterinary Hospital

I just moved into the area and needed to re-establish my dogs with a new vet. Conveniently near me was Chanticleer Vet Hospital, so I though I would give them a try. Dr. Shull, her assistant and the receptionist all made me and my dogs feel right at home. They were updated on their shots, all my questions were answered and finding a caring and professional vet is now off my list of important things to take care of. Read Less

My recent experience with our two dogs was great as usual. The receptionist and assistant were friendly and helpful. Dr. Clay can always be counted on to give extensive and up to date info on pet concerns. I've been taking our pets there for many years and wouldn't go anywhere else. Read Less

We love Chanticleer Vet and would highly recommend them! We have been taking our dogs to CV for over 5 years and all of the service and care has been exceptional. Dr. Condrey is who we primarily see, she is so friendly, honest and a pleasure to work with. Red, our lab mix also loves his vet visits since they mean treats from the nice lady at the front desk! Read Less

There are no more caring people than the doctors and staff at Chanticleer Vet Hospital. They were sympathetic and supportive when our dog had to be euthanized and enthusiastic over our new puppy. Dr. Clay's experience is unsurpassed and he patiently explains everything he does and why he does it without talking down to us. He always spends time with our dogs, this is not an "assembly-line" facility like the low-cost clinics and worth the few dollars more. Chanticleer Vet Hospital is the very best! Read Less

Chanticleer Veterinary Hospital is a wonderful place to take your pet. I took my recently adopted kitten there and received great service. They were friendly to me and my kitten, and my wait time was minimal. They were very knowledgeable, handled my kitten well for a thorough exam and it was an overall pleasant experience! I highly recommend them! Read Less

My dog Lucy and I always get great service and assistance when we go to Chanticleer Vet Hospital - whether once a year for the annual exam and shots, or unexpected visits to handle infections and other problems. The Vets and staff are very experienced in handling whatever comes up. I have complete confidence in their ability to resolve my dogs issues - from annals to an ear infection. Thanks Chanticleer vets & staff for your many years of service in helping my wonderful pet stay healthy. Linda - a pleased dog owner. Read Less

I love Chanticleer Vet Hospital. The setting is intimate and the staff are kind and caring. Dr. Condrey has a wonderful 'bedside manner.' She takes her time with you and your pet, really appreciates your family and remembers the smallest details. I highly recommend the vets and the facility! Read Less

Rave reviews for the Chanticleer Veterinary Hospital outpatient clinic. We've seen both vets, Dr. Condreay & Dr. Clay and they both were so helpful, professional, and caring of our SPCA Santa Cruz adopted kitten. I've called a couple of times and Noelle at the front desk goes above and beyond to provide info and the vet called me back giving us great info & advice, w/o needing to go in for an appointment. I feel very confident knowing they are there for any issue that might come up. Getting a timely appointment has always been great too. Kudos to the practice! Read Less

I have been going to Chanticleer Vet Hosp many years. I have found both doctors to be very competent, knowledgeable, and caring. All of the animals I have taken there over the years have been treated like family and very well cared for. The office staff and all of the other people who work there are very helpful and nice. Read Less

After several very bad experiences with expensive pet hotels, I boarded my great dane at Chanticleer. He barks a lot, but the staff there did not seem to be annoyed by it. He had his own run and was free to go in and out at will- not so at the hotels. He also had a foot problem which was being treated, but they were very concerned and took the time to discuss it with me, even though he was only an overnight guest. If we werent already established with another veterinarian, I would definitely take my pets to Chanticleer! Every person on the staff was friendly and concerned for the needs of my boy. Read Less

We have two small dogs that needed their shots and a general health check-up. The dogs don't usually take well to strangers but they warmed up to Jennifer almost immediately. They each had to get 3 shots and neither one of them even seemed to notice the shots when they were given. I found Jennifer to be a highly skilled and compitent vet who is gentle, caring excellent with animals. I highly recommend Chanticleer Veterinary Hospital and Jennifer in particular, for all your pets health care needs. Read Less

I used to take my cats here years ago to see Dr Clay and he was a wonderful vet. We moved out of the area so have seen a few different vets over the years. We have a senior dog who is starting to have some health issues so a friend advised us to check out Dr Condreay. My dog is 15yrs old and gets super stressed at the vet. Dr Condreay and her tech Stephanie were so wonderful with my dog I could not believe how well she did for the  exam. They are very compassionate and gave us excellent advise on how to care for our elderly dog. They sat on the floor with her and gentled her into the exam. I think my dog might even WANT to go back there. If you have a senior dog or a dog that doesn't like the vet this is a wonderful caring office and I would highly recommend them. I was only going to give them 4 stars because Dr Condreay said she was a Dodger fan ( my dog proudly wears a Giants collar) ..But her kindness and service surely earned her that 5th star. Read Less

The doctors and nurses really care about your animals. They remember who you are and will do what's best for your pets. They don't over medicate or over doctor. They are a regular vet with a good reputation with the other vets in the community and will refer you to the best suregon or emergency vet if they can't do it at their facility. With that said they are a great regular vet to have so you don't always have to go to a hospital for routine care. We have three dogs and have recommended them to friends. We really like dr.clay and dr.condreay Read Less

We've been join got this vet for about a year now, and have been dealing with a lot of medical issues with our pets.  The staff is always understanding and caring and the vets are excellent.  They are careful to recommend useful procedures or medicines and are totally understanding if you need to opt out of certain treatments for cost or the happiness of the pet.  I am very thankful I found this practice. Read Less

I'm surprised to read the bad reviews here. We've been going to Chanticleer Vet Hospital for several years and our dog has only been treated with great kindness and care. Dr. Condreay is our primary vet and we LOVE her. She is thorough and gentle and obviously loves animals. Even though Sparky is afraid of vet settings she always puts him at ease. We have also seen Dr. Clay while Dr. Condreay was away and were very happy with his care as well. He actually talked us into a cheaper flea system than what we came in for. I highly recommend this vet center. Read Less

This review is about Dr. Jennifer Condreay and the staff.  I haven't interacted much with Dr. Clay.  Dr. Condreay has been our vet for almost 10 years, ever since we adopted a 10 year old chihuahua from the SPCA that had been neglected and nearly died twice.  Jennifer, as a volunteer vet for the SPCA, re-started Rico Suave's heart twice in the SPCA's kennel before we met him.  She was so dedicated to the survival and care of a prematurely old, rather unattractive dog that had never been allowed indoors and was never loved.   We wanted to reward her dedication to abused, abandoned and neglected animals by keeping her as Rico's doctor as well as becoming the vet for our other 4 dogs.  After 10 years all those dogs have passed away after healthy, long lives thanks to Jennifer's care and when the time came to end suffering Jennifer came to our house each and every time to put to sleep the beloved dogs at home.  Two of the dogs had cancers.  With one it was a cancer we attempted to treat.  After diagnosis (which was very inexpensive) Jennifer sent us to a specialty clinic over the hill for the most state of the art chemotherapy treatments.  That clinic made $10,000 from treating our dog, who died within 2 months anyway.  Chanticleer could have performed the chemo and they would have made thousands (instead of several hundred dollars for diagnosis) but for the dog to have the best chance Jennifer sent us over the hill because she believed it was best for the dog.  The other dog with cancer had a throat cancer.  Without running any tests and just by touching the tumor and manipulating it Jennifer was sure it was untreatable and the beagle had 6 months to live.  She knew exactly what type of cancer it was and that it was terminal from her vast experience and didn't need to run a bunch of tests to diagnose and did not generate a huge bill.   The beagle was happy and comfortable for 6 months as we felt the mass in his throat growing and almost like clockwork at 6 months he stopped eating and walking.   She also arranged hip surgery for our Pit Bull with an excellent visiting surgeon who specialized in the procedure our dog needed and then loaned us her personal-property (a portable dog-fence) so we could keep him still for 6 weeks post-op while the bone and metal healed together.If you want a vet who:  1.  Will love your pet almost as much as you do,2.  Has a vast amount of knowledge and experience,3.  Does not run un-needed tests,4.  Will refer you to appropriate specialists even though that means a loss of revenue for her practice,5.  Will come to your house and lovingly, compassionately euthanize your pet at home with a calm voice and very gentle manner,6.  loves animals so much she provides free care for unloved animals looking for a home who become ill at the "shelter," .........then Jennifer Condreay is the vet for you.  I am really shocked by the reviews written here and only saw them as I was googling Chanticleer's phone number this morning to get my Pit Bull an appointment tomorrow for an ear infection.  No practice is perfect and no practice can please everyone but the comments I encountered this morning give a mis-leading vision of Chanticleer in my opinion so I wanted to offer a positive perspective because Jennifer and the office staff are wonderful and have treated and cared about 7 animals I am owned by with love and dedication.  I've had animals for 40 years and many many vets over the years.  Jennifer Condreay is by far the most compassionate and professional veterinarian I've ever worked with. Read Less

I'm super happy with Chanticleer Veterinary Hospital. I've been taking my dogs there for over 15 years and been happy the whole time. I appreciate Dr Clays conservative approach. If my dogs don't need it he recommends against it, saving me money. He has been patient with me and taught me skills when I have had problems with two dogs not getting along. He's always payed great attention to my worries and given my dogs the care and love I want for them. His staff has always been fantastic!!! Super caring, fun and loving to all my four legged babies. Read Less

i have been here twice now that my friends animals have taken themselves for a short walk, the CPD gathers them up and then takes them to this CROOK who gives all kinds of shots under the guise of proper medicament but in reality he is a rotten filthy CONMAN! They are in cahoots with the cops and you get hosed. I hate this place and i hope they go to hell. Dr clay is a horses ass of a thief. Read Less

After going there for years, it seems they are just plain greedy.I go on vacation, my kids bring my dog there because they thought she was infested with fleas, and I get a $500 bill, they kept my credit card..They sold them on the works, like heart worm meds, even though they just sold me them a few months before.It's time to find a new vet.After reading the other reviews, I agree. Read Less

The first time we used Chanticleer we were on our way out of town on vacation and found that our dog, Schultz, was missing a vaccination to allow him to be boarded. We had never used them before and called on a Saturday morning. They were able to get him in and take care of the vaccination on the spot so we could continue with our plans.Since then they have been Schultz's regular vet and they have always taken good care of him. He most recently had an infected gland and after sending us home with his medication, they called a few days later to make sure he was getting better and responding to the treatment.The staff and doctor have been courteous to both my wife and I and show great concern for the well being of our pet dachshund. Read Less

My exgirlfriends cat was hit by a car and this is where we took her. The cat had head trauma, broken tail, blood oozing from her rear end and a bone sticking out of her hind leg. I said put the cat down. My ex was hysterical. The doctor said she was very optimistic that Belle (the cat) could pull through this if they work on her and told us not to put her down. So we leave. We come back towards the end of the day. NOTHING has been done. No pain meds given. Belle is laying there in pain moaning with a bone still sticking out through her leg! Then the doctor says its probably best if we put Belle down. Now my ex is confused and even more hysterical. After all this, we walk out with a huge bill and a dead cat in a used cardboard box. And when it comes time to pay, they become ruthless with no compassion for your loss.Few weeks go buy. I guess my ex does not want to pay the bill. I knew nothing about this. And I did not know she put me down as an alternate contact. So I get a threatening phone call saying I have to pay the bill. The lady does not explain anything to me, she just starts throwing out threats of what they will do to me if I do not pay them. Who do they think they are! I was pissed on how that lady talked to me. I wanted to walk into her office and spit in her face.Worthless vet. How they treated Belle. How they got our hopes up about saving the cat and then hours later saying its better to put her down. And how they handled the bill with threatening phone calls. Read Less

I have actually had a GREAT experience at this vet, with the staff and both doctors. I have/had two black labs, and we had been at their original vet for 8 years. I was having a big problem with their original vet because I felt the service was very impersonal from both the office and the doctors. I switched to Chanticleer because I wanted a doctor that was loving. I was referred to Dr. Condray. She was amazing with me and my dog - kind and compassionate. Dr. Clay is a little less so, but he is very matter of fact and explains things well. I am comfortable seeing both doctors. When we had to put one of our labs down, Dr. Condray was exactly who I would want to do this with. We had a "house call" at a beautiful outdoor setting and she was so kind. My remaining lab is nearing 12 years old, and I am so happy to be at a place where I feel they actually look forward to seeing him and are so good to him. I like one woman at the front desk much more than the other, and I wish the facility were more "modernized". As for boarding, I would NEVER even consider boarding my dog(s) there, as I just simply don't feel that boarding at a vet is ever a great place for your pet. Find a house sitter, pay for a posh boarding place, or hire a friend or pet service to come and walk your dog. Who would want to be in a kennel like that for days?? I have never seen a veterinary office offer what I would consider to be a nice place to stay. Read Less

I boarded two dogs at Chanticleer for three days. When I picked the dogs up, they seemed fine, so I think they took good care of them. However, when paying the bill, I discovered there were many charges not disclosed by Chanticleer previously. Be forewarned that your dog must have a canine influenza shot to stay here. Chanticleer will give the shot for $20, but they will also charge you a $49 examination fee. They did not tell me about this until I picked the dogs up. Also, I asked Chanticleer to give one of my dogs a pill and a topical spray twice daily (there a vet, aren't they!?). They did this no problem, but also charged me an additional $108! The medicine wasn't even required! But I digress...Bottom line. Chanticleer will take good care of your pets, but you will pay for it. The "extra" charges ended up being 1.5 times the cost of the actual boarding! Chanticleer may seem like a good idea, but I suggest you board your pets elsewhere. Read Less

If Dr. Clay wasn't there, I would give it 5 stars. I love Dr. Condreay, and the staff are all very friendly.  However, I dislike Dr.Clay very much.  The two times she has had to see him because of Dr.Condreay not being there were terrible. He is rude and quite honestly, doesn't seem to care about the animals at all. We had a recent issue when he called up and actually yelled at another Dr. she is seeing. For him, it's about the money, not the animals.As much as we like Dr.Condreay, I might be looking for a new vet soon because I don't want to deal with Dr.Clay at all.***Okay, I have decided not to look for another vet because I really do like Dr.Condreay. Her, and the staff I have dealt with have all bee really great. But I am going to make sure to only take her in on days that Dr.Clay is not there.ETA... updated 4/14/15.... I have now taken my pup to Dr.Clay a handful of times when Dr. Condreay was out and I have to say, either he has changed, or my initial impression was very off because he has been nothing but friendly every time.I also have to give a shout out to Noelle and Paige at the front desk for being the sweetest ladies around! I am now moving away and I will truly miss them all. Read Less

I have had mixed experiences with this veterinary clinic and finally decided to change. I felt as though the doctors here were not hearing my concerns about my elderly cats well being. It was taking too much of my energy to communicate about a very personal situation. Read Less

We've been taking our dog to Chanticleer for sometime.  I really like Dr. Condreay.  However we needed, after complete check and vacinations to come back in 30 days for a second dose of one shot for our dog.  We were told by staff and Doctor that we didn't even need an appointment in 30 days, just the second dose.  When the day arrived we waited and waited which seemed strange, then later it was obvious they were charging us for another visit.  When I questioned the staff who in turn asked Dr. Clay, I was told that it was necessary for him to "do a recheck."  Why?  My dog wasn't sick and she had just had a full blown check/exam by them in the 30 days prior.  It was a slow day and I guess business was down.  I resent the inflated charge and I'm looking for a new vet. Read Less

Thank you Chanticleer Vet Hospital, for being so caring. Thank you for taking a little extra time with me over the phone today and being so flexible with schedules and rates.  I have been coming to Chanticleer for years and have always felt comfortable with the staff.  The first time I took my very nervous dog into the examination room, Dr. Jennifer got down on the floor and played with him, making it really easy for him to relax.  I appreciate the extra time and effort you put into your customer service. Read Less

Do NOT take your pet to Dr. CLAY.  I took my dog in to get his regular, annual vaccinations and Dr. Clay injected the vaccine in the lower back which caused nerve damage to my dog.  He then denied that he administered the shot in lower back saying "They teach you in Vetinarian school not to give shots there because of the nerve endings there."  My dog is now on pain medication to walk around. Read Less