I have taken my 11 yr old boxer mix here since he was about 3 yrs old after being extremely disappointed in a few other vets who treated him for severe middle ear infections .They gave him lots of meds for the symptoms but once gone the problem came back AGAIN AND AGAIN and at 300 bucks a visit including meds so etimed more I wanted answers .and No one of these other vets ever suggested once about allergies being the like cause 3 vets later my mom who has gone to the mission street VCA told me to give them a try and I did and was I pleased that they listened to me answered my questions and didn't just treat the symptoms but addressed the cause of his chronic painful and potentially life threateming ear infectuons .I have never left from a vet visit here feeling like there was more that could or should be done for my dogs regardless of whether its an illness or injury or even just needing advice . I love my vets all of them here at vac and if you read any of my reviews on yelp or Google about a few of the vets I tried in another town you'll know I don't sugar coat .YOU WILL NOT VE ABLE TO FIND MORE COMPASSIONATE SKILLED CARE FOR YOUR PETS AT ANY PRICE .I will always bring my dogs here as long as I live in this area Read Less

The doctors really spend time with you during your visit. I have 3 cats that all have had medical issues. The doctors go the extra mile calling me at home to check on my cats. The staff is friendly. I would highly recommend VCA to anyone looking for a new vet. Read Less

My visit wasn't bad, but wasn't exemplary either. I almost gave it 4 stars, but really it was about a 3.5 star visit. I took my cat in because I noticed he was having what seemed like allergy symptoms and I'm an overprotective cat mom. Pros: - Great front desk staff. Got me in quick and were friendly on the phone. - Listened to my concerns and didn't make me feel too crazy (but there were cons to this as well) - They didn't annoy/scare my cat enough to make him bite them (which is really quite impressive.) - Clean environment and smelled nice. - Really chill when my cat took a dump on their floor. - Reasonably priced and didn't try to make me pay an arm and a leg for random unnecessary things. Cons: - The assistant forgot to take my cats weight (which is concerning since one of my worries was he seemed to be looking thinner) - Poor at reading owners needs. (Main reason for my lower rating) I'm willing to do anything to make my cat live a long and healthy life including brushing his teeth, but they didn't tell me what that entails. If they had even said "Oh it's very easy and you don't really need to be taught anything. You can get the supplies at any pet store really and if you don't know how to google can help." From my angle I worry too much and need to be told if there isn't more I can do for him. I was obviously a college student and it didn't take much to notice that I live on campus which means my cat is most likely an ESA (which he is). I know college students get the rep of not having enough money or being irresponsible, but I don't want that to be the assumption for every student. While it's true I'd rather not spend all my money on unnecessary things my cat's health isn't unnecessary. If he needs hypoallergenic food I can and will get it for him. I left not sure if my concerns were warranted, but it was good he came in. - The vet didn't seem concerned by blood in his poop. Which for me is like terrifying. I worry too much so I don't know if she wasn't concerned because of how he reacted to getting his temperature taken, or what. Just that it wasn't exactly explained why it was unconcerning is concerning. In conclusion: I would not recommend someone to avoid coming here, but I'm not going to praise it as the best match for someone like me. It was "okay" but not great. They really could have made me spend more money than I did which is really awesome that they didn't. I appreciate that. They were reasonably priced. If my cat needs a visit again I'll probably take him here as I think once our owner-staff relationship grows my experience with them will be better. My cat is a cat so vet visits are most likely not going to be something he ever enjoys. He is fairly calm about them, but again he's a cat. He'd probably much rather be asleep in the sunlight at home. Read Less

Amazing staff! Our regular vet was already closed and I noticed VCA was open- our dog got tangled in a piece of barbed wire fence today and we needed a vet...and we needed one fast. I called and they told me to rush her over. We got there and they got us checked in quick and got our doggy taken care of in an hour. Friendly, fast and super duper service that didn’t cost us nearly what the emergency vet would’ve. Thank you guys for being our saviors today!!!!! I’m also a groomer here in the area but I would highly recommend Ashley the groomer here for anyone on this side of town- she is fantastic! All around 10/10. Thanks VCA! Read Less

I have to show some love for the groomer Ashley. She is the best in town. My dog is a brat when it comes to grooming but Ashley has it handled. Even when petsmart refuses to see her. Always does a great job, thank you! Read Less

My experience at VCA has always been exceptional - they're the best! I've had all my animals treated there for over 20 years and I have always been treated so nicely and my animals have all received excellent care. I can't say enough how wonderful the doctors and staff all are. Thanks for taking care so well of what's so precious to me! Read Less

Best vets in town, a little pricey for simple visits, to have them tell you x-rays and fecal tests needed! Sometimes they now what's wrong but just want to make money off you! But the care is quality, pricing can be a little out there though!:) Read Less

My dog is a 13 year old boxer with arthritis, and I am sure her cancer has came back. She can hardly walk and probably only has a few months if not weeks left in her. They tell me they cannot fill her team adolescent because she hasn't had an exam recently. How are we suppose to even get a 90 pound boxer in the car if she can't even WALK? I understand laws but a few months ago we got a prescription written to us from Banfield. They won't fill it. They are MAKING my dog SUFFER. THE only person at this business that cares is Aubrey and I am thankful for that. They never told us anything when we called to have it filled. DO NOT COME HERE. They only care about money. Read Less

First visit here, will never come back. Not friendly folks at all. Both the VA and the vet were super rude, terrible bedside manner. Long wait. Awful experience overall. There's so many good veterinarians in Santa Cruz - do yourself a favor and go elsewhere. Read Less

Went today to refill Webber's medicine (Aug.13, 2014) was told it costs $82.55. WHAT just last May 16, 2014 it was $20.55! We complained- the vet came out to say all she did was OK the refill. WE asked to speak to a manager- a person in charge- WHAT there is NO one at this time but they took out phone number (which they have) and will call us back. This place has been going down for the past year and now WE will LEAVE as well. Don't get tricked - DON'T take your pet here. Read Less