My beloved pigeon, Clover, died on Thanksgiving Day, 2017. I hoped a full lifespan of at least 20+ years, but I am thankful for the two, amazing, but short years that she shared with me. I loved that pigeon in the same way that Nikola Tesla described his love for his pigeon. I was speaking to my relief officer about Clover when my wife called me at 6:31 AM. "Clover died!" She wailed... I think the blood must have drained from my face because my coworker gave me an odd look. Death is always terrible for the living, but life goes on and we have to take care of business. I wanted to get a necropsy (an animal autopsy) for Clovey because there didn't seem to be any reason for her to die. I placed her body into a box in the fridge, and I began calling veterinary clinics and hospitals. It wasn't easy to find an aviary specialist on Thanksgiving Day, so I left messages everywhere. The first to return my call was VCA Wilshire Animal Hospital. They scheduled a necropsy with me on that day. I delivered Clovey's body right away. I received a call from the director, Frank Levac, DVM - who is also an aviary specialist - to talk to me about the procedure, and to discuss the follow-up. . The doctor mentioned that the initial findings showed that she was very healthy and showed indication of trauma, and that from all initial findings there was no reason that she should have died. Too much to go into, but pet guardians often feel like no one takes them seriously when it comes to grieving. The doctor seemed very empathetic and concerned for my well being. The staff also seemed kind and understanding when I came to pick up her remains. Pax tibi, pulcher columbae... Read Less

We took our dog here to be spayed. The sutures failed and we returned when our dog was bleeding and it appeared that she was in serious medical trouble. The staff and veterinarians turned us away, said they were too busy to deal with it, and told us to take her to another location. We did this since it was an emergency situation, and had to pay over $2,000 to save our dog's life. We returned a few days later describe our disappointment and explain that their lack of care resulted in an emergency situation that was life threatening, stressful, and expensive to remedy. The office manager was unsympathetic, and refused to acknowledge our perspective. He also refused to allow us to talk to the doctor who did the procedure. I've never experienced such blatant disregard for an animal's life from a veterinarian center, and the lack of concern was shocking. I will never return here and urge others not to patronize this VCA. Read Less

Owning pets and having Dr. Levac as your pets' veterinarian is double the pleasure! Through the ups and through the downs of pet ownership, Dr. Levac has always made this "patient's" owner feel good! I am sure that this doctor is the best veterinarian this side of New York City! Read Less

I can't speak for all the vets at this hospital but Ashley Mustakas is the best. My dogs love her and she is always willing to take the time to explain things. Dr. Mustakas is very compassionate, patient, knowledgeable, and professional. There have been a couple of times where Dr. Mustakas went out of her way to meet the needs of my beloved dogs. Do your pets a favor and take them to Dr. Mustakas. Read Less

they never have the correct medication available for my dog and she's had to wait a week for a refill. most recenlty they told me they could deliver all of her medications within 5 days at the most. then they said they could only deliver one of them and that it would take a week. in addition to this, dr.lavac was extremely rude to me. this place has gone down hill. their parking lot is ridiculous too. the other doctors are nice though. Read Less

Absolutely great! I have a young hamster and he chewed on some bad materials where i could not get him, next day I was gone, and on saturday morning I have noticed lots of blood in his cage. I called every place on google and none of hem work with small animals. VCA Wilshire has an emirgency, they picked up right away and said to come in an hour! Living in Westwood it was easy to get there! That was Easter weekend 2015!!! Doctor Jim checked him and calmed me down. He prescribed antibiotics which I came back for with hammy on Easter Sunday! A week later he is doing good. I am from Russia, and I got used that in us lots of places are closed on the weekend. VCA Wilshire animal hospital truly love and care about their little clients and they work every day of the week! Thank you so much!Read Less

Dr. Michelle Jack is a life saver - literally! She's been treating my lovebird and my three cats for four years now. My lovebird has made it to 25 years old because of her. The rest of the facility is great - they really care about your animals. The receptionists are helpful, the technicians pay a lot of attention, etc. We've also seen Dr. Edstrom and Dr. Schulke - they're all great. Note - this place IS expensive. If you mention any financial struggles, they will do their best to help you out in terms of maximizing the most important treatments. Make sure to ask for estimates and say something beforehand. Read Less