43 Reviews

Northtown Guardian Pet Hospital

Santa Rosa, California

General Info

Northtown Guardian Pet Hospital in Santa Rosa enables California pet owners to access veterinary services that respond to subtle health cues through educational and collaborative approaches. The first visit initiates an environmental adjustment process where pets become familiar with auditory stimuli, lighting conditions, and spatial configurations. Veterinarians begin their behavioral observations as soon as animals enter by tracking movement patterns and social interactions alongside zones of hesitation and breath rhythms combined with tactile responses. Physical assessments examine coat health hydration level gum color limb use joint sensitivity abdominal tone and muscle stability. The intake picture becomes complete through owner feedback which details recent appetite changes grooming routines interaction shifts and vocalization patterns to guide next steps. Northtown Guardian Pet Hospital delivers a range of structured services which include lab panels dental procedures surgical prep and recovery age-adjusted diagnostics and preventative wellness mapping. Each service milestone is explained in detail, with visual progress tools available for multi-visit plans. The team assists owners in deciphering body language throughout recovery while understanding behaviors that indicate readiness or resistance to make home care more intuitive. The mapping of follow-up visits relies on behavioral benchmarks instead of simple calendar dates. Property holders should monitor distinct observable shifts such as sleep patterns, eye contact lengths, surface selections, or mobility gradients to contextualize each return inspection. The system guarantees decision-making processes proceed with assuredness and unbroken progression. Northtown Guardian Pet Hospital delivers a clinical alliance to pet families in Santa Rosa and throughout California which focuses on expertise patience and transparency—transforming care into an active partnership from the first day.

Services

Anaesthesiology

Boarding

Dental

Endoscopy

Grooming

Euthanasia

House Calls

Laboratory

Anaesthesiology

Microchipping

Radiology (X-Rays)

Surgery

Ultrasound

Vaccinations

Reviews

Maryann Busse

27 May 2018

REPORT

Amazing my dog gets scared they sit on the floor with her and make my dog calm they are amazing... the tec girls are so gentle with my dog would not go anywhere else... thank u

Christie Marks

19 May 2018

REPORT

In a scheduling pinch, I have tried a few other vets. However, I always go back to Northtown. Dr Racelle treats my dogs as if they were her own. Really wonderful! Thank you Northtown!

Jan Thomas

17 May 2018

REPORT

Sammy loves going to see Dr. Lamar & Dr. Goetze and the entire staff. He gets treated like a little prince (which of course he is!) Thanks for your loving care, Northtown Animal Hospital!

Richard Dunlap II

31 Jan 2018

REPORT

Warm, friendly, yet professional, they were right on top of my dogs' needs, despite a ruinous event.

Annee Lucas-Floyd

29 Jan 2018

REPORT

I have 2 precious pups and Dr. La Mar and her staff at Northtown are not only angels, they are experienced, professional and they actually care about their patients and their owners. Even during the f... Read More

Moret Webster

14 Sep 2017

REPORT

Can I rate 100 stars - cause I would. They're an intelligent, caring, and organized practice and though we had to put our dog down with them (so not necessarily a happy memory here), they sent a follow up card with a paw shaped plantable flower and also donated to the UC Davis Vet Companion Program in her name (UCD sent us a thank you letter informing us), so touching and thoughtful. I can't recommend enough! Read Less

Nancy Flack

21 May 2017

REPORT

They take excellent care of our cats -- since 1998.

Moira Reynolds Bessette

20 Mar 2017

REPORT

Today was our beloved 16-year-old dog's last day. I trusted Sprocket's care to the wonderful team at Northtown for a decade. Thank you for helping us with Sprocket's health and comfort, and for helping us say goodbye. We are happy to recommend these fine people, who show caring and professionalism even in the most difficult circumstances. Read Less

Cheryl Morioka Parks

24 Jan 2017

REPORT

We love Northtown Animal Hospital! They really care and give options for treatment. Dr. LaMar is great at explaining everything and answering any questions we may have. My husband and consider our pets our children and love the respect we get from her and all of her staff. We highly recommend them.Read Less

Lisa Pinette Cloutier

15 Jan 2017

REPORT

Very caring. They have seen my Henry twice now for urgent health issues and got him right in. I was away over the summer and my neighbor was caring for Henry when he became super sick. They called me right when Henry arrived and called me right back after examining and treating him. I was sure the bill was going to be really expensive with all they did, but was a lil over 200.00. Highly recommend them. Read Less

Erika Spears

22 Nov 2016

REPORT

My family has been bringing our pets here from the when I was only 7 years old. Now I bring my dog here as an adult. The vets are all wonderful, caring, and knowledgeable. They will call and check hiw my dog is doing after I bring her in, and always take the time to answer all my questions. As with most good care facilities, it is not cheap, but the wellbeing of my pets is worth it. Read Less

esther t.

23 Oct 2016

REPORT

Dr. Racelle LaMar is one of the most knowledgeable and caring Vets we have ever met. We have been taking our champion GSD's here for years and would never consider seeing anyone else. Dr. LaMar never rushes you, she takes your fears and concerns into highest regard and we never feel disappointed in her care. And our dogs love her and her staff.Out of a scale of 1-10, she's an 11. Read Less

Rob D.

17 Oct 2016

REPORT

unrofessional to have same surgery 2 times within 30 days then charge 2 times after saying second surgery would be free.....

Nicole A.

4 Oct 2016

REPORT

I love this place. The doctors are all very knowledgeable and the staff is so friendly. I'v never been over charged or had to wait long to book an appointment. The front desk coordinator Bev was extre... Read More

Amber F.

24 Sep 2016

REPORT

I had called because I knew my baby needed to see a doctor, so of course I went for the first time free sign, I'll tell you what, if I would have know these people where such wonderful folks, I would have come so much sooner. Not only did they listen to all my concerns, answer all my questions, they called with results, recommendations on what to do next. The staff is super with my baby aka 12 1/2 years old husky/akita, who is know blind. I would recommend them to anybody with fur babies. I will continue to get my many other animals treatments here. Very satisfied and happy. Read Less

Brooke B.

14 Sep 2016

REPORT

This place is terrible. I've been left empty handed on a number of visits to this vet clinic. My dog has been chewing his feet for years now and he is progressively getting worse and worse. Not only is he chewing his feet (which are completely raw), he's also having respiratory issues, eye problems, and ear problems. He's progressively worsening and this place hasn't done anything at all for my dog. All they do is take money from me. I've paid for a number of different products which have done nothing for my dog's health. Every time I come in all they have to say is that my dog has allergies and there's nothing they can do. I feel stupid for the number of appointments I've made with them. Read Less

Joyce U.

8 Sep 2016

REPORT

Our three dogs have been treated here for years, from the front office, vet techs, and doctors, we've had only wonderful experiences. We have a 16 y/o cocker and a Shepard rescue from Guatemala both of whom have a number of issues. The staff at Northtown have always been helpful, welcoming and understanding. I can't recommend them enough! Prices are fair, and they go above and beyond to help their patients. Read Less

Becky Breunig

25 Aug 2016

REPORT

I absolutely love Northtown Animal Hospital. All three Dr's are wonderful. I first went there to get a second opinion after my dog was diagnosed with a very aggressive form of cancer and the compassion that Dr Goetz showed for both me and my dog was palpable. She did what she could to make the remaining days for my dog and I as comfortable as possible. When the dreaded day came that I had to say goodbye to my pup, she was there for both of us. She even went so far as to make a donation in my dog's name after she crossed the rainbow bridge. I have been back many times since then with my two new pups, and Dr Goetz, Dr LaMar, and Dr Brown have all been consistently amazing. The vet techs and the girls in the front office are all wonderful as well. Thank you to all of you! Read Less

Rebecca Betton

5 Aug 2016

REPORT

I love them so much! My first visit ever, I was on the floor with my kitty in the exam room because he was freaking out some. When the doctor came in, instead of chasing him around the room to put him on the table, she sat on the floor with us and let him go to her while she checked him out. I've brought him back a few times for shots and check ups and they have always been so accommodating and attentive. I couldn't be happier that I've found this animal hospital to take care of my fur baby Read Less

Revan Suzuno

12 May 2016

REPORT

It may not have been an overly good visit... We found a black cat that had really taken to us about a month ago and today we found he was hurt. The doctor was so very nice and helpful offering everything she could do for him... In the end it wasn't meant to be... But the doctor (I'm sorry but I can't remember her name now) was just so nice and beyond helpful... If you see this me and my mom say thank you for helping sugar bear Read Less

James Michael Reid

29 Mar 2016

REPORT

I love these folks they are so good with our dogs.

Karasie M.

14 Mar 2016

REPORT

I've taken many cats to this vet for over 30 years, since before they moved from Rincon Valley. I've always been treated well on the phone, during and after the visit. They make follow up calls afterwards to see if everything is okay. I've used them for euthanasia and they were compassionate and caring. I have a colony of cats so it's extremely helpful that they give the first visit free for new pets! Read Less

Linda B.

24 Dec 2015

REPORT

Excellent communication customer service and very knowledgeable regarding all dog health concerns. Reasonable rates

Diane Watson

24 Nov 2015

REPORT

Our beloved cat, Bailey, had a urinary blockage. Dr. Goetze was fantastic! Right from the start, she was so caring. You would have thought he was her cat. She was extremely knowledgable, compassionate, and reassuring. You could see in her eyes when she talked to us, that she understood exactly how we felt, and she explained everything in a way that we could understand. His treatment took an overnight stay, and several return visits, and everyone at Northtown was wonderful! Bailey is now fully recovered, and doing wonderfully, thanks to Dr Goetze and the staff at Northtown Animal Hospital. Read Less

Arthur H.

6 Sep 2015

REPORT

My pets always feel better after visiting Northtown. The staff is down home, but very professional. I'll never take them anywhere else. Check them out, you won't regret it.

Carl C.

12 Jul 2015

REPORT

I really am heartsick writing this. I just returned home with my dog after picking him up from Northtown for a suspected foxtail in his paw and an infected laceration under his ear flap, also a suspected foxtail. First off, I dropped my dog off at around 11 and was told to pick him up around 4....which ended up being moved to 4:30. When I arrived at 4:30 I was told that no foxtail was found in my dogs paw. I was told that a drawing dressing was applied to the paw and it was bandaged. Next, I was told that my dog had an ear infection in both ears, which was to be treated with antibiotics. I asked about the infection, and what was discovered to be the cause of the additional infection, just inside the right ear flap that appeared to be another foxtail.....Dr. LaMar just gave me a blank stare. She then suggested that she'd probably ought to take a look at it, which she did.....The idea that a trained vet could possibly had looked at both ears and determined them both to be infected and requiring expensive medication, yet NOT see the massive infection just sitting under the earflap is to me, unconscionable.......and on top of that, as we were leaving, my dogs paw was leaving blood trails around the office. I brought this to their attention and was met with no resistence to re-bandaging the paw. When the bandage was removed I saw that there was no drawing dressing at all - it had not been applied as I was told....and charged for....nor was there any applied with the new bandages. I was charged nearly $300 for this. I was flat-out lied to my face, charged for services not received, and am really really not at all happy and will NEVER bring my dog within a mile of the place. Read Less

Brittany P.

5 May 2015

REPORT

I've had a few visits with this vet this year as a new client. My kitty and I have moved back from the Sacramento area and we were looking for a new vet for him. I scheduled a routine physical exam for my kitty to make sure he was as healthy as can be for his 6 years of age. The exam revealed it was time for a dental cleaning as his teeth were again showing signs of gingivitis and inflammation. Frustrated, because I've already had 4 extractions on this poor cat not 8 months before, the vet took the time to talk about their dental plan for cats under 7 years old which would help save me money. After another visit just a week later and receiving my tax return, I scheduled the dental cleaning for my kitty. Because the staff had seen him, I didn't need to have an exam before scheduling the cleaning which was nice. It's always such a hassle to get my cat into his carrier, or as he sees it, the murder box of doom. I received an estimate at dropoff from about $400-750 for the high-low end ($750 if needing extractions). On Tuesday-Thursday they offer 15% off the IV catheter/fluids and pre-anesthetic blood work - do it. It's for the safety of your pet! Damage came to $490 without extractions and my boy's teeth were again clean and healthy. I was sent home with antibiotics for his gingivitis and the recovery evening and next morning were smooth and he got all of the love. Why 3 stars? It left a real bad taste in my mouth that I haven't received a check-up call from the office. Oh my cat is fine, but I think this is an important part of showing that the office cares as many anesthetic complications arise from the recovery, not the surgery itself. A little put off after spending nearly $500 in their office too and not receiving this. Thanks for keeping your prices reasonable, but you guys understand I don't just blow that kind of cash anywhere, right? What's so hard about a 5 minute call? Hmph. Read Less

Robin Rothbard Pels

20 Apr 2015

REPORT

Thank you for getting us in so quickly!! So good to be back home

Karen Spitler

11 Jan 2015

REPORT

Very happy with the wonderful care provided by the doctors, techs and front office staff. Always a positive experience! Justice has bi monthly nail trims and a.e. "rump check", ask about the punch card for nail trim discounts. I really like the annual exam and vaccine records linked to So. Co. Animal Control, his lic. vaccination record is updated automatically, and I am simply billed by Animal Control, it makes it much easier than having to track down an additional piece of paper to prove vaccination records at time of lic. renewal. Read Less

Shanley Mello

6 Jul 2014

REPORT

They are the best vets you will ever have. They are practical in their approach, they go the extra mile to take care of your four legged family member(s) and treat them like their own. They do follow up phone call to see how your baby/babies are doing. Dr Lamar and her Staff are great, I am so grateful to have found such a wonderful and trusting place to take my beloved four-legged daughters. Thank you all at Northtown Animal Hospital, keep up the great work. Read Less

Sealy Racelle LaMar

4 Jul 2014

REPORT

My staff takes great care off my pets with my help. Sparky and Sky get laser treatment every week, blood tests every year and dental yearly.

gatesstudioswest

2 Jul 2014

REPORT

The staff at Northtown has been spectacular. I never met anyone who was less than 110% and did everything they could to take care of my pets. When it came time to put down my cat, their compassion for the whole procedure was really helpful to get through the pain. They have a wide selection of pet medications and at reasonable prices. Their 1st consultation was free and anything a place can do to help make things affordable is always great.I highly recommend them to anyone. Read Less

Mary Hess

2 Jul 2014

REPORT

I am glad we live so close to Northtown Animal Hospital in northeastern Santa Rosa. The welcoming staff and competent doctors have provided prompt and excellent care for our cats and dog over the years. Appointments can generally be made for the same day, and in an emergency they will go out of their way to make room in the daily schedule to see your pet. They offer overnight care, and will phone your home to follow up on the status of your pet after critical visits. Thank you Northtown for being there for us! Read Less

Ginny M.

20 Apr 2014

REPORT

*Our dog "Ripper" had diarrhea for a few days, vomited a huge amount of food and bile, next day weak,could hardly stand up ... he is almost 5 yrs old. **We called 2 other vets,one that has seen Ripper in the past and they had no room to squeeze him in same day. ~When we called Dr. Racelle LaMarshe asked questions on the phone and said she would see him in 2 hours. In the visit they gave him fluid,did blood work and her suspicion, was accurate. Ripper tested positive for the Lyme antibody,she started him on all the medication and he was 90% better next day........IMPORTANT :The 2nd test took a few days to get results back. It came back Positive for having "The Lyme disease" different then the initial positive test for the Lyme antibody,that dogs produce fighting off "Lyme disease" .... most of the time successfully! *The Lyme antibody can stay for months or years after sucsessfuly fighting off Lyme disease and you will get a positive. WE are grateful Dr. LaMar made time for our Ripper and took the time to ask the right questions. She was considerate of costs and getting to the solution fast. We are satisfied all the way around and Highly Recommend Dr.LaMar Read Less

Tori D Kauffman

16 Jan 2014

REPORT

I've never been, but Racelle is my cousin & I know that she is an awesome vet! I get FREE consults over the phone, since I live in Dallas!

Theresa Lynne Beach

3 Jan 2014

REPORT

love Dr lamar, Dr mackenzie and Dr brown. Dr lamar has fixed up our chili dog thank you so much for helping us get her to be the healthy happy dog she deserves to be.

Jan H.

12 Feb 2013

REPORT

I am relatively new to the area and had been looking for a veterinarian with that special touch to care for my 16 year old poodle and 6 year old cat. I was happy to have discovered Northtown Animal Hospital. My dog had recently been to the groomers & the pad of his paw had been cut and was causing him pain. I called to make an appt. for him to be seen and they were able to get him in that very day. Dr. Brown greeted us both warmly and I knew instantly that this was the place to be. We discussed the particulars concerning my dog and he put me at ease with his calm and easy going approach to his care. He also noticed a lump on his back leg and suggested doing a needle biopsy to rule out anything serious. After performing the biopsy, he was able to give me a positive report thus eliminating any future concerns. I like the fact that you are present in the room while they are examining your pet instead of whisking them away. I left there that day with a great sense of satisfaction and I will continue to take my pets there for all their needs. A few days later I received a hand written note in the mail from the owner& veterinarian welcoming me to their clinic. What a wonderful touch! Read Less

Charley W.

1 May 2012

REPORT

Dr. Brown is the Greatest Vet doctor ever!. Unfortunately He is retiring and selling the business to another doctor. We Just had a MISERABLE experience with the new Dr. Lamar. Our dog had to have surgery. We were given a quote of charges, when we picked our dog up the cost was over $500.00 more. Lamar justified the new charges and refused to even come close to her quote. We called several other Vet hospitals and all gave a price close Dr. Lamar's original quote. Watch out for your wallet, Dr. Lamar will try extract ALL your money. Read Less

Dan B.

3 Feb 2012

REPORT

So wonderful ... the way it used to beYes, Dr. Brown made us feel like our dog was God's gift to dogdom, and his enjoyment of and affection for our pet was genuine. There is no pressure to purchase products you don't need, and no pressure for unnecessary tests or procedures. This vet makes you feel like he will respect each of your decisions regarding your pet's care along the way. He is there to facilitate whatever you feel your pet needs, and he will offer his opinion anytime you want. This is a very pleasant, old-fashioned veterinary practice, and both doctors came highly recommended by our dog-loving friends. Thank you so much for being there for us. Read Less

Cassie S.

14 Jan 2012

REPORT

I was in SR on vacation and my dog had injured herself. I called and they got me in within two hours. When I arrived the staff was very friendly! The doctor Dr. LaMar, was great with my dog, telling her the whole time she was "being a rockstar" after the exam she gave my dog lots of love and kisses and my little dog stopped shaking for the duration of the visit. I would recommend this vet to everyone!! Read Less

Karen S.

4 Nov 2011

REPORT

My last two dogs were Dr. Browns patients when he was still on Hwy. 12 and he was always great. I've been bouncing around to a few different vets with my new dog because I didn't know he was still practicing. Needless to say, I was thrilled to find out he was, and right around the corner from my house. I actually used a different vet in the office since my schedule didn't work out to see Dr. Brown, but I was delighted to find her just as kind and practical as Dr. B. This is my new vet clinic! :-) Read Less

Sandra M.

21 Aug 2011

REPORT

I have taken all my various cats to Northtown Animal Hospital for the past 10 years. I usually see either Dr. Brown or Dr. MacKenzie and I can't say enough good things about them. They are genuinely interested in my cats' health. I've seen each of them from the first checkup after a cat adoption, through routine and problem visits, and sadly over the past few months I've had to see them to put two of our elder cats to sleep. On each of those painful occasions we were able to stay with our cats to pet, soothe and say goodbye to them as the injection was administered. The special gift from Drs. Brown and MacKenzie is that they make you feel like your pet is the most fabulous animal that has ever come through their practice. So, sorry to all the rest of you--my cats seem to be the most fabulous cats that they have ever encountered. :-)The office staff is also wonderful, pleasant, knowledgeable and efficient. Read Less

Gary C.

6 Jul 2011

REPORT

We've going to Northtown Animal Hospital 4 yrs. now & I am 100% satisfied w/the veterinarians, staff & service! When I took my cat to see Dr. Brown for a check & shots, he was very gentle w/my cat. When he gave the vaccination, my cat did not flinch.When are eldest cat was put to sleep, Dr. La Mar was there for us during the whole process. Read Less

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(707) 546-6355

FAQs

Where is Northtown Guardian Pet Hospital located?

Northtown Guardian Pet Hospital is located at 3881 Old Redwood Hwy, NULL, Santa Rosa,NULL 95403. It's easily accessible to pet owners in the Santa Rosa area and surrounding communities.

What time does Northtown Guardian Pet Hospital open and close each day?

Northtown Guardian Pet Hospital is open Monday 07:30 AM - 18:00 PM, Tuesday 07:30 AM - 18:00 PM, Wednesday 07:30 AM - 18:00 PM, Thursday 07:30 AM - 18:00 PM, Friday 07:30 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:30 PM. They are closed on Sundays.

Is Northtown Guardian Pet Hospital open on Saturdays?

Yes, Northtown Guardian Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 17:30 PM.

Is Northtown Guardian Pet Hospital open on Sundays?

No, Northtown Guardian Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.

How can I book an appointment at Northtown Guardian Pet Hospital?

You can book an appointment online with Northtown Guardian Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.

What services does Northtown Guardian Pet Hospital offer?

Northtown Guardian Pet Hospital in Santa Rosa offers a range of veterinary services, including Anaesthesiology, Boarding, Dental, Endoscopy, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.

Does Northtown Guardian Pet Hospital offer vaccinations for pets?

Yes, Northtown Guardian Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Santa Rosa clinic.

Does Northtown Guardian Pet Hospital offer pet dental care?

Absolutely. Northtown Guardian Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.

Can I get my pet groomed at Northtown Guardian Pet Hospital?

Northtown Guardian Pet Hospital does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Santa Rosa.

Does Northtown Guardian Pet Hospital provide boarding or kennel services?

Yes, Northtown Guardian Pet Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.

Do they perform spay/neuter surgeries at Northtown Guardian Pet Hospital?

Northtown Guardian Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Santa Rosa has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.

Can Northtown Guardian Pet Hospital microchip my pet?

Yes, Northtown Guardian Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.

Get a Free Pet Insurance Quote

(707) 546-6355

3881 Old Redwood Hwy

Santa Rosa California 95403

Get Directions

http://ngpethospital.com/

Business Hours

Monday

Mon

07:30AM-18:00PM

Tuesday

Tue

07:30AM-18:00PM

Wednesday

Wed

07:30AM-18:00PM

Thursday

Thu

07:30AM-18:00PM

Friday

Fri

07:30AM-18:00PM

Saturday

Sat

08:00AM-17:30PM

Popular Hours

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