Mount Hermon Veterinary Clinic
Scotts Valley, California
General Info
* Complete Medical, Surgical and Dental Facility * Puppy and Kitten Starter Program * Special Programs for Older Pets * Preventative Medicine * Radiology/Ultrasound/Laboratory Services On Site * Vaccine Clinic * Safest and Most Effective Vaccines
Reviews
Elizabeth Dorst Trugman
25 Jan 2018
REPORT
So knowledgeable, kind, compassionate, and reasonable.,
Dennis Wessel
25 Jan 2018
REPORT
I purchased a product for our cats from this clinic on 1/19/2018. When I got home I found out we already had product so wanted to return for refund. Clinic refused saying package had a small opening. ...
I purchased a product for our cats from this clinic on 1/19/2018. When I got home I found out we already had product so wanted to return for refund. Clinic refused saying package had a small opening. I informed them that I purchased product and had never opened it so was purchased in this condition. They apologized but still refused. I came home and opened product to find out it was leaking from the end of the tube and the expiration date was 3/2012. I immediately called them back with this information and receptionist said she would have to talk with the veternarian. WTH! expired product this ought to be a no brainer. You would think for good customer relations if nothing else. At this point they have lost a potential customer due to making me jump through hoops for something so simple and easily remedied.
Dennis wessel
Update
Just to be fair the clinic did reimburse me today when I informed them of product being expired. That's the good news. On the negative side the when I informed the receptionist that the tube leaked as well as being expired she stated I'm the one who sold this to you and it easn't like this when you bought it. Where it had leaked was hard as a fossil and in no way could get this hard in a three day period and never addressed the product being expired in 2013. No apology just a bad attitude. Not a good way to treat a customer. But luckily I won't have to put up with this is the future.
Steve Pousty
27 Dec 2017
REPORT
Both of the Doctors are so great with my timid doggies. They have always gotten on the floor for the dogs rather than forcing them on the table. They never tried to overmedicate. I am a biologist by t...
Both of the Doctors are so great with my timid doggies. They have always gotten on the floor for the dogs rather than forcing them on the table. They never tried to overmedicate. I am a biologist by training so they also talk to me at the appropriate level of science and are just all around great!
Rebecca Alex
6 Oct 2017
REPORT
We've been bringing dogs, bunnies and guinea pigs to MHVC for the past 20 years and highly respect and trust them for their extensive knowledge and compassion. Dr. Imboden and Dr. Levy are responsive...
We've been bringing dogs, bunnies and guinea pigs to MHVC for the past 20 years and highly respect and trust them for their extensive knowledge and compassion. Dr. Imboden and Dr. Levy are responsive and take as much time as necessary for you and your pet. They are able to diagnose where others have been puzzled. And their office team is professional and friendly. Highly, highly recommend!
Angela E
27 Jul 2017
REPORT
I highly recommend Mt. Hermon Veterinary Clinic. Dr. Imboden and Dr. Levy are outstanding practitioners of veterinary medicine. Their care and compassion towards your pet and you is something special....
I highly recommend Mt. Hermon Veterinary Clinic. Dr. Imboden and Dr. Levy are outstanding practitioners of veterinary medicine. Their care and compassion towards your pet and you is something special. The staff is knowledgeable, helpful and they the best too!
Thomas L.
20 Jul 2017
REPORT
We entrusted our new puppies to Dr Imboden, ( nine years and three months ago) a male and female cocker spaniels. The female had only ear and skin issues, but the male was diagnosed with "fly-biting...
We entrusted our new puppies to Dr Imboden, ( nine years and three months ago) a male and female cocker spaniels. The female had only ear and skin issues, but the male was diagnosed with "fly-biting seizures" and was prescribed phenobarbital, we argued that the dose was large for a 33 pound dog....Our beautiful gentle loved dog developed problems eating in February this year (2017) and had tests done for pancreatitis that came back negative. In early March (2017) he was ill and we took him for a sonogram at Dr Imboden's office. As a direct result of that sonogram we then took him to another veterinary clinic on an emergency basis. He was diagnosed with LIVER CHIRROSIS possible CAUSES include phenobarbital TOXITY and chronic hepatitis and we were devastated.My dog died July 7th a terrible death....liver disease caused by NINE years of phenobarbital he developed diabetes, pancreatitis and finally became septic and blood bowel issues.Tom and Diane Lewman
Maddie Brooks
18 Jul 2017
REPORT
I love Dr Imboden, Dr Levy & staff. Always helpful, knowledgeable and they take extra time with clients and they don't act like we're ruining their schedule. I appreciate their patience. Clinic is alw...
I love Dr Imboden, Dr Levy & staff. Always helpful, knowledgeable and they take extra time with clients and they don't act like we're ruining their schedule. I appreciate their patience. Clinic is always clean. Always Quick to get you in a room. Wish I had them all the years before I moved here! Truly greatful for them :) highly recommend.
Mister A.
19 Jun 2017
REPORT
Dr Evans checked out my pup for an exam- very nice and helpful and thorough. The techs did shots and blood work and we enjoyed the cookies. Second visit- will be back!
Aryn B
18 May 2017
REPORT
Penny C.
17 Apr 2017
REPORT
When I moved to Scotts Valley 4 years ago I needed a vet for my aging dachshunds. My eldest had heart issues that needed to be cared for. Dr. Imboden was fantastic! My younger one, who was 8 at the ti...
When I moved to Scotts Valley 4 years ago I needed a vet for my aging dachshunds. My eldest had heart issues that needed to be cared for. Dr. Imboden was fantastic! My younger one, who was 8 at the time did not need too much intervention. When my eldest passed, I was out of town and Dr. Levy took care of him, she was so kind and gentle with my daughter who was filling in for me.Now, as my "younger" one has gotten older, he has required much more attention. Dr. Levy has been terrific in her diagnosis and her treatment of my little guy.I cannot say enough how great the entire staff is at Mt. Hermon Veterinary Clinic. It is a little family of very caring and kind people who go the extra mile for you and your pets!
Diana D.
1 Feb 2017
REPORT
Went there today from Santa Clara with my English Bully, who needs her tail amputated. I went in for a surgical consultation from over the hill. I wanted to see if I could get my costs down if I lef...
Went there today from Santa Clara with my English Bully, who needs her tail amputated. I went in for a surgical consultation from over the hill. I wanted to see if I could get my costs down if I left the Valley. Dr. Levy spent a great amount of time with me- actually explaining why she couldn't perform the surgery, and even brought out an anatomy book to give me a full explanation. Not only did she do this, but knowing she couldn't help me, AND that my pets aren't even patients there, she still went out of her way to check in with her own travelling (board certified) surgeons, and also with Pacific Vet in Capitola and Santa Cruz Vet Hospital to see if any of their surgeons would be available to do the surgery. The front end staff was extremely friendly and accommodating. To say that I felt welcomed is an understatement. And to say that Drl Levy went out of her way is also an understatement. Those of you that live in that area are extremely lucky to have this Pet Hospital.
Laura S.
19 Sep 2016
REPORT
I've been taking my baby here for 4 years now... And they are always awesome.... They take very good care of my fur baby..... Super mellow clinic never loud or overwhelming.... They work with you to g...
I've been taking my baby here for 4 years now... And they are always awesome.... They take very good care of my fur baby..... Super mellow clinic never loud or overwhelming.... They work with you to get you an appointment that works for you.... They have never tried to gouge me for money.... Dr. Imboden is completely honest and upfront which I really appreciate.... I've seen Dr. Levy on occasion and she is just as honest and upfront as he is.... Both of them enjoy what they do and really care about the quality care they provide our animals with..... I recently just moved into Santa Cruz and still drive to Scott's valley for my babies....
Sara Coil
3 Jul 2016
REPORT
Paige Liebenberg
24 Jun 2016
REPORT
Judi H.
24 Feb 2016
REPORT
We had to put down our 14 year old basset hound, Lola, today. It was one of the hardest days of our lives. We're long time clients of Mount Hermon Veterinary Clinic and when we called earlier with Lol...
We had to put down our 14 year old basset hound, Lola, today. It was one of the hardest days of our lives. We're long time clients of Mount Hermon Veterinary Clinic and when we called earlier with Lola's symptoms, Dr. Levy made time in her afternoon to see Lola. Dr. Levy helped us understand Lola's situation and helped guide us through making hard decisions without ever telling us what to do. I'm pretty sure Dr. Levy shed as many tears as we did yet we all knew that we were doing the right thing for our basset hound.We first decided to try out Mt. Hermon Veterinary Clinic because is was the closest vet to our home and Lola would bark incessantly when she in the car. Little did we know we would find two of the finest, most caring vets at this practice. Both Dr. Imboden and Dr. Levy are experts in their fields and great communicators with animals and their human partners.But, today I'm especially appreciative of Dr. Levy. She took excellent care of Lola and helped us through the process of saying goodbye to our beloved family pet.We'll be clients of this clinic for a long time.
Kathy Killmurray
28 May 2013
REPORT
I love everything about Mt. Hermon Vet. They care and take extra steps to cure....remember Korky??
pdkl-aptos4
24 Jan 2013
REPORT
A Google User
11 May 2012
REPORT
I love MHVC.
Dr. Imboden and Dr. Levy cared for my three cats for many years, and I really appreciated their skill and compassion.
Great vets, and very nice people.
Book an Appointment
Online booking unavailable
Please call
(831) 438-0803
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
08:00AM-14:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Mount Hermon Veterinary Clinic
Scotts Valley, California
General Info
* Complete Medical, Surgical and Dental Facility * Puppy and Kitten Starter Program * Special Programs for Older Pets * Preventative Medicine * Radiology/Ultrasound/Laboratory Services On Site * Vaccine Clinic * Safest and Most Effective Vaccines
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
08:00AM-14:00PM
Reviews
Elizabeth Dorst Trugman
25 Jan 2018
So knowledgeable, kind, compassionate, and reasonable.,
Dennis Wessel
25 Jan 2018
I purchased a product for our cats from this clinic on 1/19/2018. When I got home I found out we already had product so wanted to return for refund. Clinic refused saying package had a small opening. ...
I purchased a product for our cats from this clinic on 1/19/2018. When I got home I found out we already had product so wanted to return for refund. Clinic refused saying package had a small opening. I informed them that I purchased product and had never opened it so was purchased in this condition. They apologized but still refused. I came home and opened product to find out it was leaking from the end of the tube and the expiration date was 3/2012. I immediately called them back with this information and receptionist said she would have to talk with the veternarian. WTH! expired product this ought to be a no brainer. You would think for good customer relations if nothing else. At this point they have lost a potential customer due to making me jump through hoops for something so simple and easily remedied.
Dennis wessel
Update
Just to be fair the clinic did reimburse me today when I informed them of product being expired. That's the good news. On the negative side the when I informed the receptionist that the tube leaked as well as being expired she stated I'm the one who sold this to you and it easn't like this when you bought it. Where it had leaked was hard as a fossil and in no way could get this hard in a three day period and never addressed the product being expired in 2013. No apology just a bad attitude. Not a good way to treat a customer. But luckily I won't have to put up with this is the future.
Steve Pousty
27 Dec 2017
Both of the Doctors are so great with my timid doggies. They have always gotten on the floor for the dogs rather than forcing them on the table. They never tried to overmedicate. I am a biologist by t...
Both of the Doctors are so great with my timid doggies. They have always gotten on the floor for the dogs rather than forcing them on the table. They never tried to overmedicate. I am a biologist by training so they also talk to me at the appropriate level of science and are just all around great!
Rebecca Alex
6 Oct 2017
We've been bringing dogs, bunnies and guinea pigs to MHVC for the past 20 years and highly respect and trust them for their extensive knowledge and compassion. Dr. Imboden and Dr. Levy are responsive...
We've been bringing dogs, bunnies and guinea pigs to MHVC for the past 20 years and highly respect and trust them for their extensive knowledge and compassion. Dr. Imboden and Dr. Levy are responsive and take as much time as necessary for you and your pet. They are able to diagnose where others have been puzzled. And their office team is professional and friendly. Highly, highly recommend!
Angela E
27 Jul 2017
I highly recommend Mt. Hermon Veterinary Clinic. Dr. Imboden and Dr. Levy are outstanding practitioners of veterinary medicine. Their care and compassion towards your pet and you is something special....
I highly recommend Mt. Hermon Veterinary Clinic. Dr. Imboden and Dr. Levy are outstanding practitioners of veterinary medicine. Their care and compassion towards your pet and you is something special. The staff is knowledgeable, helpful and they the best too!
Thomas L.
20 Jul 2017
We entrusted our new puppies to Dr Imboden, ( nine years and three months ago) a male and female cocker spaniels. The female had only ear and skin issues, but the male was diagnosed with "fly-biting...
We entrusted our new puppies to Dr Imboden, ( nine years and three months ago) a male and female cocker spaniels. The female had only ear and skin issues, but the male was diagnosed with "fly-biting seizures" and was prescribed phenobarbital, we argued that the dose was large for a 33 pound dog....Our beautiful gentle loved dog developed problems eating in February this year (2017) and had tests done for pancreatitis that came back negative. In early March (2017) he was ill and we took him for a sonogram at Dr Imboden's office. As a direct result of that sonogram we then took him to another veterinary clinic on an emergency basis. He was diagnosed with LIVER CHIRROSIS possible CAUSES include phenobarbital TOXITY and chronic hepatitis and we were devastated.My dog died July 7th a terrible death....liver disease caused by NINE years of phenobarbital he developed diabetes, pancreatitis and finally became septic and blood bowel issues.Tom and Diane Lewman
Maddie Brooks
18 Jul 2017
I love Dr Imboden, Dr Levy & staff. Always helpful, knowledgeable and they take extra time with clients and they don't act like we're ruining their schedule. I appreciate their patience. Clinic is alw...
I love Dr Imboden, Dr Levy & staff. Always helpful, knowledgeable and they take extra time with clients and they don't act like we're ruining their schedule. I appreciate their patience. Clinic is always clean. Always Quick to get you in a room. Wish I had them all the years before I moved here! Truly greatful for them :) highly recommend.
Mister A.
19 Jun 2017
Dr Evans checked out my pup for an exam- very nice and helpful and thorough. The techs did shots and blood work and we enjoyed the cookies. Second visit- will be back!
Aryn B
18 May 2017
Penny C.
17 Apr 2017
When I moved to Scotts Valley 4 years ago I needed a vet for my aging dachshunds. My eldest had heart issues that needed to be cared for. Dr. Imboden was fantastic! My younger one, who was 8 at the ti...
When I moved to Scotts Valley 4 years ago I needed a vet for my aging dachshunds. My eldest had heart issues that needed to be cared for. Dr. Imboden was fantastic! My younger one, who was 8 at the time did not need too much intervention. When my eldest passed, I was out of town and Dr. Levy took care of him, she was so kind and gentle with my daughter who was filling in for me.Now, as my "younger" one has gotten older, he has required much more attention. Dr. Levy has been terrific in her diagnosis and her treatment of my little guy.I cannot say enough how great the entire staff is at Mt. Hermon Veterinary Clinic. It is a little family of very caring and kind people who go the extra mile for you and your pets!
Diana D.
1 Feb 2017
Went there today from Santa Clara with my English Bully, who needs her tail amputated. I went in for a surgical consultation from over the hill. I wanted to see if I could get my costs down if I lef...
Went there today from Santa Clara with my English Bully, who needs her tail amputated. I went in for a surgical consultation from over the hill. I wanted to see if I could get my costs down if I left the Valley. Dr. Levy spent a great amount of time with me- actually explaining why she couldn't perform the surgery, and even brought out an anatomy book to give me a full explanation. Not only did she do this, but knowing she couldn't help me, AND that my pets aren't even patients there, she still went out of her way to check in with her own travelling (board certified) surgeons, and also with Pacific Vet in Capitola and Santa Cruz Vet Hospital to see if any of their surgeons would be available to do the surgery. The front end staff was extremely friendly and accommodating. To say that I felt welcomed is an understatement. And to say that Drl Levy went out of her way is also an understatement. Those of you that live in that area are extremely lucky to have this Pet Hospital.
Laura S.
19 Sep 2016
I've been taking my baby here for 4 years now... And they are always awesome.... They take very good care of my fur baby..... Super mellow clinic never loud or overwhelming.... They work with you to g...
I've been taking my baby here for 4 years now... And they are always awesome.... They take very good care of my fur baby..... Super mellow clinic never loud or overwhelming.... They work with you to get you an appointment that works for you.... They have never tried to gouge me for money.... Dr. Imboden is completely honest and upfront which I really appreciate.... I've seen Dr. Levy on occasion and she is just as honest and upfront as he is.... Both of them enjoy what they do and really care about the quality care they provide our animals with..... I recently just moved into Santa Cruz and still drive to Scott's valley for my babies....
Sara Coil
3 Jul 2016
Paige Liebenberg
24 Jun 2016
Judi H.
24 Feb 2016
We had to put down our 14 year old basset hound, Lola, today. It was one of the hardest days of our lives. We're long time clients of Mount Hermon Veterinary Clinic and when we called earlier with Lol...
We had to put down our 14 year old basset hound, Lola, today. It was one of the hardest days of our lives. We're long time clients of Mount Hermon Veterinary Clinic and when we called earlier with Lola's symptoms, Dr. Levy made time in her afternoon to see Lola. Dr. Levy helped us understand Lola's situation and helped guide us through making hard decisions without ever telling us what to do. I'm pretty sure Dr. Levy shed as many tears as we did yet we all knew that we were doing the right thing for our basset hound.We first decided to try out Mt. Hermon Veterinary Clinic because is was the closest vet to our home and Lola would bark incessantly when she in the car. Little did we know we would find two of the finest, most caring vets at this practice. Both Dr. Imboden and Dr. Levy are experts in their fields and great communicators with animals and their human partners.But, today I'm especially appreciative of Dr. Levy. She took excellent care of Lola and helped us through the process of saying goodbye to our beloved family pet.We'll be clients of this clinic for a long time.
Kathy Killmurray
28 May 2013
I love everything about Mt. Hermon Vet. They care and take extra steps to cure....remember Korky??
pdkl-aptos4
24 Jan 2013
A Google User
11 May 2012
I love MHVC.
Dr. Imboden and Dr. Levy cared for my three cats for many years, and I really appreciated their skill and compassion.
Great vets, and very nice people.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know