This would have to be my longest review I've ever done...But man oh man... WORST VET EVER!!!I usually tend to be nice and try to give places a chance.... But I had a horrible, and I mean HORRIBLE EXPE... Read More
This would have to be my longest review I've ever done...But man oh man... WORST VET EVER!!!I usually tend to be nice and try to give places a chance.... But I had a horrible, and I mean HORRIBLE EXPERIENCE here. I had to come here after a horrific even where a dog attacked my kitten, being she was 2 months old or so. Since I moved to the south of Fresno in a ranch, and being money tight at the moment, this was the closest plus I heard the cheapest, (you get what you paid for! Remember that!) vet near me. When I got the number, heh.... It took so so so soooooo many tries just to get through the line! My god! After calling for the 50th time, the lady told me I can come in, so I rushed over there as soon as I could. Upon arriving to Selma, I parked, and was immediately confused by the sign up front that said closed, although they had a sign that said "open" weird, anyways I walked in, and the reek of wet, dirty, dog over whelmed me, now Ive been to numerous vets, many many many times (I had a dog with a heart problem and had to go to a vet at least once a week) I never been to a vet that smelled this horrible. I approached the receptionist lady, by the name if Georgia, who was on the phone. I was literally waiting right in front of her.. For a good 15 min... And judging by the context of the conversation, she wasnt on the phone with a customer or patient, no but with a friend, she was on her cellphone! -.- and all the calls ringing towards the hospital? They were all going on hold while she finished her chit chat. That seriously ticked me off. I finally signed in, got called, and the doctor seem pretty nice, but in that waiting room I again couldn't stop thinking about that foul odor. Any way, they had told me that my cat Harley had to stay the night to see if she would survive the night.. and someone would call me in the morning.. So I left saddened.I got a call the next day, from a technician by the name of Sarah, saying that they needed my approval to go ahead and further her x rays and to discuss the price range. I called back as soon as i got out of class and of courseeee, no answer. I kept calling and calling and nothing. Called the next day (Saturday) and no answer, and they aren't open on Sundays. Called them on Monday, and they said that she was ready to go home and I can pick her up. I was confused on this because they had called to give my 'OK' and to discuss the estimate. Which they were gonna charge me for when i never approved! As I told them that Sabrina left a voicemail about this and told them they never told me an estimate and that i would like to speak to sarah, they had said that she doesn't work there anymore. Yeah, Right! Ugh!And that is not even the worse part!!!! I'm telling you, THIS IS THE WORST VET EVER! I seen that my cats splint was just pure straight, and i found it odd. but i thought that they should know more than me since they're supposed to be "professionals" but after a week it was really bothering her so i took off her cast and they made her leg aall straight that her bone was popping out!I took her the next day and since i had taken off the cast, they didnt believe me that they had done that mistake. PFFF! And i still had to pay to get her to another cast, which this splint/cast was wrapped at angle this time -.- I'm trying to get this review shorter cause trust me, its a lot of horrible experiences. I had to come back withing 2 weeks to get the splint changed as I drove alllll the way to selma again, at 11:30 am, I was overwhelmed again by the horrid stench of dirtiness and wet dog, and again, i know its a vet but it was honestly such a horrific stench. And I was told by some technician that they were closed in suchhhh a rude snotty way, While she was chatting with one of her friends inside.I have never left a place or any business so mad and so astonish. NEVER EVER GOING THERE AGAIN! Remember people. you get what you paid for. Do not go here. Abby Pet or McKinley Vet is MUCH MUCH better.And on a side note, i took my kitty to a different vet, and know shes running and doing fine on her leg. phew, sorry for the long review. Read Less