Horrible experience. The staff obviously does not care about animals at all. Zero empathy, sense of urgency, or basic animal care knowledge. I seriously do not believe that any of the staff members have gone to veterinary school. Unqualified, unprofessional pet killers. Read Less

Worst service ever. There’s a place literally walking distance that I guarantee will be better. Our cat was swollen up like a balloon and they took forever to see him. Guy at the front typed incredibly slow, zero hustle. Literally took an hour before the ‘vet’ even saw him. By that time, he was less swollen and breathing normally. I had to point out that he had obvious red looking diarrhea stuck to his butt and do his job for him. All he wanted to talk about was his peculiar past-injured leg, which has been seen by a REAL vet and an orthopedic vet. Don’t come here. Read Less

Used to be one of the best animal hospitals in the San Fernando Valley used to be you could call and talk to her that even if your pet was not their clients and gets information and advice but not now all they care about is money and protecting their asses from lawsuits they are horrible on the phone and if you question them about anything they laugh in your face they're completely unprofessional I would never take my pet there ever again and you shouldn't either Read Less

How does one write a review on Facebook for a team who saved my child's life. Yes, I said child. My 4 year old cat Gogurt, ingested 4 FEET, yes FEET of dental floss. The irony is I work in a dental office. Gogurt began throwing up and after a day, I took him in after there was no sign of him getting better. Dr. Blake took one look, did an X-ray and without even seeing the result could see the floss wrapped around the base of his tongue, ultimately wrapping around his small intestine. Dr. Leach was also on that night and there was absolutely no question that he would not make it through the night without surgery. He pulled through, but was in critical condition. Fast forward to two more surgeries, a month later and me visiting daily, multiple times a day, Gogurt was released. Dr. Blake and Dr. Leach, April, all the ladies in the front and all the vet techs in the back were so empathetic and helpful. I literally had a special room, I was there so much. Dr. Leach was communicative in every aspect and truthful and compassionate. We didn't know if he would make it and not ONCE did they give up on him... So I ask, how does one express never ending gratitude in a Facebook review? I don't know, I know that without the team, my Gogi wouldn't be here today and I am forever grateful. Thank you from the bottom of my heart. Love, Shayna and GogurtRead Less

Will not be coming back here. Took my dog here for a semi-emergency. As such, we did not have an appointment but called ahead and was told walk-ins were fine and to expect a 45min wait. After waiting nearly an hour, we were told that they were all of a sudden not accepting walk-ins, but gave us a scheduled appointment for that same day at 6pm. We come back at 6pm, and were told to sit tight and our name would be called in a few minutes. After nearly an hour (nearly 7pm) we were told that they were only then getting to their 5:30 appts. This is probably something that I should have been told about when checking in or should have been called about in advance. Even though they knew that we had an emergency situation, they offered to let me "leave the dog here overnight, and we will get to him when we can." When I refused and said that a comp on the office visit would be more appropriate, I was told that they had planned on comping me the DEPOSIT on an overnight stay. During this time there was also a sketchy lady walking around the waiting room harassing patients and attempting to sell them paintings. The vet staff did not seem bothered by this. Clearly this place has some priority issues when it comes to putting the health of their patients first. If there is an emergency and you cannot help, you should just say so. That way, the animal can actually receive the treatment it needs in a prompt timeframe. Read Less

I had to go and put my beloved Kobe to rest. It was a difficult time for us. I would like to thank the staff at Beverly oh hospital. Everyone was very supportive and understanding with my family needs and my dogs. Read Less

Dr. Laurel Leach is the greatest! I adopted my cat Bokun from Cat Connection at Beverly Oaks Animal Hospital. During our 10 years together he was a major part of my life. Throughout those years Dr. Leach cared for him, guiding us through his diabetes. As the end drew near and his health deteriorated, she took the time to research and suggest medical options, and was personally supportive in helping me cope with the loss of my dear cat. I will never forget that. Read Less

Please do yourself and your animals a favor and stay away from this place. Our 16 year old Llhasa Apso had a stroke. Couldn't walk, tried to bark but couldn't. She had been diagnosed 5 months earlier with a brain tumor so we knew we had to say goodbye. We arrived at Beverly Oaks at 5:20pm. They said it would be a "short wait" as 2 appts. were ahead of us. Guess again.1 1/2 hrs later we left while the receptionist lied and said "I told you I could refer you to a vet in the area who could see you sooner". She said no such thing!!! She also said that the only person who could have helped us was Dr. Leach who didn't even arrive until 7 PM. The room they stuck us in looked so awful. Not painted, drywall patching everywhere. We could not have been more traumatized. Read Less

My pup was very sick about 4 weeks ago. I took her in around 11pm. She had to stay overnight. I asked them to stay in touch with me along the course of the next day for progress & billing updates. I knew they were quite expensive as I've brought both my dogs here before. They asked me for a $900 deposit. I guess people run on their bill (can't blame them.) I had a long discussion with the front overnight girl the quote was unacceptable to me & before they added services on in the day I wanted a call to approve each test & addition to the bill etc ... She said no problem. She'd make sure that happened. I called in around 11a the next day. I was told my pup was doing well & resting. They'd try to feed her around 4pm, but no tests had been done. I called in at 6pm was told a Dr. would call me back shortly since I had not heard from anyone. I never received a return call. I had to call back at 7:30pm and finally spoke with the overnight Dr. There was no clear diagnosis. I asked about the bill. The girl told me it was $700. I said great I'll be getting $200 back since they took a deposit of $900 the night before. I picked my dog up about 9pm. They had no real diagnosis, but they gave me meds to take home & the bill was ... $1800 not $700. Big difference. I was extremely upset and the front girl proceeded to argue with me as I explained to her they had agreed to call me before they added on services for the day. The girl next to her was the one who agreed they'd call me each step of the way before they added onto my bill. She agreed with me, but had no explanation why they didn't other than they didn't do it & she was the overnight girl. I had to pay the next $900. This vet is outrageously expensive. Be careful. They charge Neiman Marcus prices, but they do not have the service to back it up. When you question them they argue with you. Their front of house staff should be replaced. They are rude & multiple reviews say the same thing. I was referred by my mom as she said Dr. Kirksy was good, but I've never seen her on my visits. I took my girl home and I never had one single call from anyone to check on my dog after we left. I'd never take my dog here again. I've transferred my dogs records away from Beverly Oaks Read Less

Yes, perhaps this clinic is not the least expensive in town. However, the Doctors here are absolutely the best and your pet will receive the best care possible. Dr. Leach is absolutely amazing with cats. She is caring, will always take time to explain all options and to discuss everything related to your pet. She is absolutely amazing. Dr. Fabergas is also amazing. They both really care about your pet. Furthermore they have all the latest equipment including the ability to take dental x-rays. Dr. Leach saved a cat that I adopted who needed skin grafts and four surgeries. She is really amazing. If you want the best care for your beloved animal, don't think twice about trusting the staff here with treating and caring for your pet. Read Less

I will start with the positives. The doctors are exceptional. Extremely caring towards the pets. I've only had one of the desk ladies be remotely helpful and attending to my questions, she was older than the rest whom are quite disrespectful. The bad: it's overly expensive. This vet makes me question whether they just want my money or they actually want my dog to feel better. They recommend things that aren't necessary; for example, my dog had a cold which was accompanied by bloody mucus, the doc made me get a nasal X-ray ($300) when I knew that all he needed were antibiotics. I wasn't forced to get this, however, it was so strongly suggested by a professional that it made me question myself. I am a recurrent customer, even with the absurd prices. This weekend I was out of town and my dog sliced open the webbing between his toes. I took him to the vet here and got it stitched and bandaged. The bandages have to be changed in 5 days so I called MY vet, whom I've already spent a fortune on, and they tell me that if I want it re-bandaged, I will have to get it examined first ($58) and then pay for the bandaging ($55). It is absolutely absurd to me that my dog's paw is fixed and I would have to pay $120 to get new bandages applied. Basically, this vet is great if you are a millionaire and don't care about throwing your money away.Read Less

I have a very old cat, she's 27 years old, I woke up one morning and she could no longer walk, several people told me to put her down, I was extremely distraught and new to the area of Sherman oaks and California, I walked her in without an appointment, they welcomed us with open arms and took my sweet Gray in right away, after an initial exam they wanted to run additional tests and ex rays, after all was said and done they informed me of the great news that all she had was a pinched nerve at the base of her spine they gave her a cortisone shot and recommended glucosamine for her arthritis and she is still going strong. The Vet informed me that Gray's health is very good for a cat of her age and she would not recommend euthanasia. By the way the final bill was extremely affordable, these people have hearts, God Bless Sherman Oaks Animal Hospital.Read Less

I've been coming here for many years with my animals. They have been absolutely wonderful. I try to see Dr. Leach, who is the owner. But in an urgent or emergency situation I'll see any of the Vets. Dr. Leach hires great people in all the different positions. They are extremely caring and knowledgeable, including in the spa area (the grooming is wonderful). And if something should be outside their expertise, they will send you to the right place for that expertise. I'm on a limited budget and they do work with me and keep the costs reasonable. Read Less

the place to go for animals all the time. past client and again soon i dealt wtih them for years and Dr leach is a peach sweet and good manor, and good advice and really cares . just follow her suggestions. the staff and techs are caring and careful whether its nails, visits, ultra sound, xrays, teeth they are godo and shots. they have a clinic on shots that is a godo rate and there rates are fair. They have won best of la before and have a a good shop to buy good things there. They care whether your new or at end of life I even got a pawprint of my eloved hank that is unusually nice. Patty has been ther a a long time and is a great worker and the other ladies and men are caring and on top of it . The other Doctors too. I apprecaite the years i know Dr Leach and recommend them for boarding, teeth, visits, and from whate i hear surgery, and all animals needs. top notch ga goldRead Less

The doctors and staff are exemplary! I've had to use them for emergencies with my dog's and they were helpful, knowledgeable and sincere in their care for my pet's. They were also compassionate to all pet parents, helping them thru their fears and sometimes loss. I have an emergency vet closer to me in Burbank but I trust them so much that I drive a lot further because they're just that good. Read Less

Caring doctors and staff who go the extra mile. People who truly care about the well-being of their patients. Always there to answer questions and offer support. Saved my kitties multiple times and helped me to assist my kitty, una, to pass in a loving, peaceful way. I am very grateful to all that work here. Read Less

5 star facility always form staff to concern to store to especially Dr Leach and doctors help tehere care wehn animals are sick or pass they are remembered by many as great they have cats that need care at ther cat connection there too on the premises, they have fair rates and are memembered by me an for high quality care thansk for they years of good service thanks to Shelly and Tanya too and all They have good techs and good clinic for giving shots and rates. well all around a 5 i only review businesses that rech a 4 o5 thanks gagold hi all there still a fan checking in an recommedngn you on yelp adn aorund to all for all pet needs it is a five star place i know for the years i was there they are great all around thanks for being so good to my cat and i sitll keep revieweing you all well gab gold a friendRead Less