I hate to have to write this review, as the front staff is absolutely wonderful! Karen was ABSOLUTELY AMAZING! However, we just left after a VERY SHORT visit. I really wanted to love this place, we ha... Read More
I hate to have to write this review, as the front staff is absolutely wonderful! Karen was ABSOLUTELY AMAZING! However, we just left after a VERY SHORT visit. I really wanted to love this place, we have been searching for a vet that was a balance between western and eastern medicine and heard that Dr. Moon was just that. Sadly, we are tremendously disappointed. This place is FILTHY. I'm disgusted in myself for even giving it a chance after walking in and seeing how horrible this place was. Besides the filth... Once entering into the crack den of a exam room, Dr. Moon walked in and immediately prepped my puppy to have his temperature taken. Not once did he ask about the dog, why he was there, his history, our concerns, etc. if he did ask, he would know that our puppy was a parvo survivor who cannot simply get a human sized thermometer shoved into his rectum, his insides are unfortunately severely damaged due to the parvo. When I reacted to this, he suggested I leave the room. My boyfriend who is much more understanding of humans stayed for the temperature to be taken. Unfortunately due to the cheap faulty tools they use, they needed to take another one, since the thermometer did not read the first time around. Are you kidding me?After they were able to get a temperature reading, they went to take a fecal, which was not pre discussed, by this point dr.moon has maybe addressed my boyfriend and/or myself once (if that). I said no to the fecal as he cannot have continued prodding to his bottom area due to his past sickness. ONCE AGAIN SOMETHING A REAL VET WOULD KNOW, our past vet has always suggested we wait for him to pass a bowel movement on his own and bring the stool in for testing. Once I said no to the fecal, it seemed as though the visit was done. My boyfriend tried to get a few questions in, in hopes to get some sort of feedback on our dogs condition, and Dr. moon's response was "meat, red meat", ok Dr. Moon but raw, cooked, kibble? Do we feed the meat with anything else? Doesn't our puppy need vitamins? Any chance we can get any sort of answer? By this time we were already hurried out of the exam room and back at the front desk to pay.This place is the barbershop of vets. Your in and out and pay a small fee. Yes it is cheap, but this also solidified the old saying, "you get what you pay for".DO NOT COME HERE. Read Less