I have been coming to Sherman Oaks Veterinary Clinic for 11 years. It is by no means a low cost vet clinic but also not the most expensive in town. I love how they are open 7 days per week so if your fur baby gets sick over the weekend you can get them in to see a doctor. The doctors have also been helpful in reducing cost when possible. Many of the front desk staff are long time staffers who know all the regular animals and have been extremely helpful. For example this past week my apartment manager notified me two hours before that I had to vacate the apartment with my cats for 4 hours so they could do some maintenance. Panic to what I would do with my cats for 4 hours I called here and they said bring them by and did not charge me for the couple hours the cats were there. It was such a blessing during a stressful day. My cats currently see Dr. Lockhart who I find takes time with each patient and answers all questions. He even helped carry my cats to my car. Read Less

Dr. Slater and his entire team are great! My dog Bailee recently got very sick and needed to stay with them for 1 1/2 days and they took good care of her and constantly kept me informed on how she was doing. Bailee is now back to normal thanks to Sherman Oaks Vet! Read Less

My Coworker recommended SOVG to me and i have thanked her ever since!! The personal attention and care that we receive at SOVG is best in the industry. The wide range of hours of operation drew us to the location in the first place . we work crazy hours and it is hard to get appointments that fit our busy schedule . thank you for taking care of our fur baby!!!!!!!! Read Less

When I went in something had already happen to my dog and he was near death. At least they were honest with me and told me they can get 10 people to work on him and when I asked the main doctor there even if I had $10,000 would it save my dog he told me no so I took my dog home and he passed quietly there. But at least he didn't grab my dog and do $10,000 worth of work for nothing... It was sad enough and I'm still not really over it. Seems he may have been bitten by something they killed him within 12 hours Read Less

I have been going to Sherman Oaks Vet for years and trust them with all 4 dogs and 3 cats! They are so kind and friendly and accommodating. And I get the absolute best medical/veterinary treatment -- thoughtful, careful and smart solutions to illnesses and injuries. The doctors are wonderful, especially doctors Weston Richter and now his daughter, Andrea Richter. I love that they always call back with test results immediately after they receive them. I also feel I can ask as many questions as I need to and freely express any concerns I may have about my furry angels. And the office staff is great. I highly recommend SOVG! Read Less

I recently moved to Sherman Oaks and needed a vet for my two dogs and cat. I have been here several times and the level of care is excellent. I have seen Dr. Andrea Richter for two of my animals and she is warm, knowledgeable and compassionate. I also know Dr. Slaton from another hospital and am thrilled he now works here as well. He is very kind, loves animals and is a fantastic vet to boot. I highly recommend this practice. Read Less

Our little guy had some really heavy dental work that required him to get sedated. Needless to say we were quite scared, since this was our first ordeal. The staff and Dr. Lockhart were extremely professional, not pushy and very data driven in their recommendations. They were phenomenal. Our little dog is great now (missing a few teeth) but healthy and happy! Read Less

This is a great practice. Since they are open on Sundays and weekday evenings, it is possible to schedule appointments (and some emergencies) without added stress. It is easy to fit routine care easily in one's normal busy schedule. It is also comforting to know that our pets' usual practice is readily available during hours when previously we would have gone to an emergency clinic. They have all the records and history there. Hence they can give more effective care to the ailing patient. And going to a familiar place is not as upsetting to our pets. The doctors there are sensitive and caring to both the pet and his/her companion. The front office staff is efficient, courteous, personable and pleasant. Phone etiquette is exemplary. If you have an older pet whose final hours are at hand, they make that difficult experience more bearable. Also, adequate parking is available (always a consideration). Read Less

After almost 30 years with our previous Veterinarian, we are grateful to have found THE Dr. Richter( both of them). We feel our furry kids are in loving,very experienced and knowledgeable hands.Having a great support staff-especially at the front desk(Lauren,Ashley,Ms.Holly Bee?)& everyone else who we apologize to for not including (we blame it on our age) is only frosting on the cake. After losing our beloved 16 year old "Barbie" we received a thoughtful condolence card signed by the entire staff.. AND- she didn't pass away under their care, they didn't make one penny from her passing. They were just asked to please close her file and still showed such thoughtfulness! We received "reminders" for inoculations  for 8 YEARS following the passing of a previous pet by another vet although they were advised of his passing repeatedly. Completely thoughtless, unprofessional,& solely money-motivated. Thank you so much, Dr.s Richter for taking such wonderful care of Besito and Billie Jo (& the late Barbie).Also, we LOVE the way Dr. Andrea Richter gets firm with us when we act like overly-zealous pet parents(we tend to be ridiculous). Her Dad, Dr. Richter is also firm and precise on our pet's needs(whether we like it or not) & follows through with his promises(i.e.: we don't underdose our pets when it comes to pain & he came through for Besito).We look forward to having a reliable & caring  Veterinarians and the veterinarian center's staff  for our "kids" and fosters for many future years to come. Gina, Lydia, Besito & Billie Jo  Chavez. Read Less

The entire staff & female Vet were gentle, caring and compassionate when I had to put down my beloved dog Dante'. They took me in at the end of the day, walked me through the process, gave me privacy & all the time I needed to say goodbye. I wish I had found them earlier. Read Less

Dr. Westin Richter at Sherman Oaks Veterinary Group saved our dog, Benji's, life one more time (last time was 2-1/2 years ago from cancer). Both our dogs are senior citizens. Our other dog, Freckles, has 3 legs, but is pain free and acts like he has 4 legs. Both are healthy and still with us only because of Dr. Richter! Read Less

I'm so grateful to the doctors and staff at SOVG. I had an emergency with my cat, and they were so attentive, even though they would be closing soon, and on a Sunday. They worked with me and my budget to ensure he'd get the care he needed, and my cat is doing visibly better after just a few hours. I can't thank them all enough (my apologies kitty wasn't too friendly towards the Dr., though!). Read Less

Dr Richter is amazing! She really cares about my dog and follows up in detail after each visit, making sure she gets a hold of me and not just leaving a message. She saved me a lot of money by showing me a YouTube video of a dog doing a reverse sneeze, which was exactly what was happening! Claritin was much cheaper than the X-ray we were about to initiate! I love this vet office in general too. Read Less

I found a deep cut on my dogs foot at 2 pm Saturday afternoon. I called around and was repeatedly turned away from many clinics. This clinic told me to come in even though it was nearing their closing time and they were busy. All I can say is WOW. Every support staff member was courteous. Not only with my husband and I but with every person they interacted with while we waited until our poor dog was stitched up. Dr. Franklin tended to my dog and I'm very pleased with the treatment. I'm definitely going back regardless of the distance. Very Professional and reasonably priced. Read Less

SOVG tales great care of our dogs! There's really nothing else to say. there are several doctors in the clinic all of whom do great work. They can be pricey for somethings, but they care and they're responsive. and they're getting better at wait times. In the past an appointment could require 3 hours of my time. Now I'm in and out in less than an hour. My only complain is that at the moment there are no doctors providing homeopathy or Eastern medicine like acupuncture or herbs. That's what brought us there in the first place. One can only hope they bring it back. Sherman Oaks Vet is excellent! They take terrific care of our dogs and the doctors are superbly qualified. I think they are expensive, but they do a great job of keeping my pets healthy. I will add this caviet: they are dismally poor at time management. It's easy for the clinic to have you there for hours longer than it should take. Read Less

We love taking our dog here. We have been going to this group for years they treat our dog like its one of their family. Sad to say, but I wish my internist's office was as nice to me as they are to my dog. Read Less

We were worried about finding a new vet after moving to the valley and are so happy to have found Sherman Oaks Veterinary Group! We've been coming here for two years now. They always provide the best care and recommendations for our dog. They are very thorough in their tests and provide great health advice! Read Less

Their veterinarians are experienced with the most modern medical protocols, and the overall staff are unfailingly kind and caring. I am willing to pay a little bit more for the peace of mind that our pets are in the exact right place, health maintenance-wise or for emergencies... -Heather Read Less

Dr. Andrea Richter took Coco for a couple of hours after we discovered possible blood in his urine. She did a a complete work up finding a UTI as well as Colitis. Sent us home with meds for him which he has now taken 3 times. He's already eating better and his bladder control is really back to normal. Thank you Dr. Andrea! Read Less

I've been taking my kitties to Sherman Oaks Veterinary for nearly 20 years. They are always thoughtful and so sweet with all the animals. They are always available to answer questions and are very considerate and honest. Both my kitties love Dr. Franklyn. And while getting into the carrying cases is not their favorite thing, they calm down once they get there and start getting the attention and pets they rightfully feel they deserve. Read Less

I found them online and thought I would give them a try. My dog had an ear ache and they were terrific. They told me I had to be there by 1:00 and I rushed and rushed and was going to be late. Driving like a maniac I thought I should call and the person on the other end was so great. She assured me it was okay and told me to drive safely. Getting there, it was clean and I didn't have to wait long at all which is terrific. They have a lot of people working so they don't rush, good care. Highly recommend them. My new dog vet. Thanks Read Less

Due to the assistant manager's unbelievable behavior, Sherman Oaks Veterinary Group was THE WORSE customer service experience I have had. I had gone in the night before to book the appointment, and explained to this other woman that I just moved to the area and wanted to bring one of my cats in the following day. I also mentioned that I needed them to trim his front claws and apply soft paw caps on them. She said no problem. So I got there 20 minutes early the following day, and the assistant manager was nice and friendly to begin with. So before i actually saw the doctor, there was chaos after chaos. I was led into the room, and waited in there for about 30 minutes because they forgot all about me. Then one woman figured it out, said sorry, and told me the doctor would be with me "later". Ohhhkay... I popped my head out the door and asked one of the staff if my cat's papers from the old vet office came in through the fax, and she said no. I called the old vet and scolded them and asked they re-send it. Then after my call that same woman came back and told me she did have the fax after all. Wow... Then I waited some more, the doctor came in (she was fine, no complaints there) and after the doctor left another woman came in with the statement showing the charges I would have to pay: $20 to have the front claws trimmed and $35 to glue plastic caps over his front claws!!! I laughed, said no way, and explained that nobody deserves to earn $50 for a task that would take 3-5 minutes tops. Then I asked her if they would at least show me how to do it, since I was a new client, and explained I would like to do this on my own. So she went to see what could be done and came back telling me they would trim the claws for free, and not charge me for the soft paws and she said they would show me how. It took a little longer because I accidentally glued one to my cat's fur, and they had to shave it off. One of the two girls in there helping me (they were both nice) left the room, and the assistant office manager came in and said I would have to pay the $35. I told her that the other woman told me that I didn't have to, and it was clear this place DOES NOT communicate well, and I knew right from that moment I would not be taking my cat back to a place where they don't communicate or where staff don't know the policy. I told the woman tough crap, said she can bill me all she wants, but I wasn't going to pay because had someone told me the real policy, I would have passed and watched a Youtube video to figure out how to do it on my own. Then the assistant manager talked down to me, and was rude. I spoke back to her the same way. At that point i didn't care. She was rude, ignorant, and they don't value their customers. Just to be clear, I have owned my own business, and one time a customer service rep misquoted a price to a new client of $1200 less. I told the customer it was a mistake and what the real charge was, and he said "but your person told me otherwise and had I known I may not have had the work done". I told him I understood, and I let him pay the price that was quoted to him because it was ultimately MY FAULT for not properly training my red. This nasty assistant manager clearly didn't train that other woman, and she still expected me to pay up. And I don't care if the price was a dollar; its the principal of the matter. This place sucks. It is a joke. Really? $20 to clip claws in a 30 second job? That's like going to get your hair cut and the stylist says "I charge $20 to sweep the clippings off your neck". Get quotes before you to to this scam of a place. I'm going to call the head office manager on Monday. Ridiculous. Read Less

We've moved out of the area and have yet to find a veterinarian as kind, compassionate, knowledgeable and caring as Dr. Clipsham for our kitties. He took amazing care of our last generation of cats and gave our new generation a good start. We are forever grateful to Judy and staff for loving "Simba" so much prior to adopting him from SO Vet. He's the most loving, sweetest cat we've ever known. Read Less

I love the flexibility of the staff and their caring and attentive manner. The doctors are also flexible in their approach for treatment and I do not feel bullied or pressured to follow a course I am not comfortable with. They love our dogs and my dogs love them. Very glad I found this place. Read Less

They like to play god here..Deny you a prescription for you pet if you dont do exactly what they want..More blood work and tests..When we could not afford it what they were trying to charge us..So we switch doctors closer to where we moved to thst is cheaper and they were not happy about that and denied another prescription that our pet needs to live..All because of money they will not get now and their god complex. .Shame on you..If you bring your pet here and are not rich be ready for the same treatment. Read Less

We waited for over an hour to be seen (we had an appointment) . Then, when the vet said he was going to get a fecal stool for our cat, he came back and said he gave him an antibiotic shot-without my permission. I was hoping we were going to at least go over the options and the pricing. Everything was so rushed and I didn't feel valued as a client. Read Less

Can't thank this place enough for helping us out today with our dog Bella. Because of you guys she's running around again and back to normal. If anyone is looking for a vet that actually cares for the animal then this is the one to go to . Read Less