We used Academy to board our Border Collie, Bonnie, over the Thanksgiving holiday while we were in town to visit friends and family. The staff were friendly and genuinely happy to see their new guest!... Read More
We used Academy to board our Border Collie, Bonnie, over the Thanksgiving holiday while we were in town to visit friends and family. The staff were friendly and genuinely happy to see their new guest! Usually one or 2 staff will handle a boarding, but just about everyone in the office seemed to know we were coming, which made us feel special and cared for. During our visit, I took Bonnie out one day, and we went to one of the many beaches nearby. The staff gave us great directions to a dog friendly one where dogs can run off-leash. When we picked up Bonnie to return home, everyone in the office came out to say goodbye to Bonnie.Ok, so Bonnie is a dog. Albeit a smart one. But she is not a person. She wouldn't know the difference. As long as there is food, and maybe a ball, she's in. But the quality care and service the staff at Academy showed was for me. Clearly they get pet ownership and how important the safety and security and well being of our pets is to us. They know the genuine pain we experience when we hand off that leash to someone else.The best thing about Academy and the moment that I knew they were a great office, was when we returned from the beach. As I let Bonnie out of the car, she bounded up the walkway to the office door and opened the door (she can do that) and walked in tail wagging as the staff said, "Bonnie! How was the beach?"Great office, great doctors, and a wonderful cheery staff, open weekdays and weekends, highly recommend the boarding kennel option if you need a break. Easy access from 5, 10 mins from Solana or Cardiff by the Sea or Dog beach. Awesome. Read Less